Everything I go to donate, everyone is very professional. They make sure you are comfortable while donating. If you have any questions they are there to answer them. The type of.care is excellent. read more

Once again Raquel saves the day. An unexperienced tech can't find my vein Mrs Raquel saves the day . Need more employees as dedicated to her job performance as her read more

Unable to get to the donor bed During the screening process employee Siad my blood pressure was too high (210/159). I was unable to donate. I told her that its wrong and there is no way that it's that high. She let me leave. If one bp is that high then it needs to be immediately retaken and the paramedics called as that's stroke territory. I did take my own bp and it was in the normal range 140/84. Guess I'll try again next week. Thank you read more

6.5 hours invested/wasted and could not donate due to Grifols silly rule their competitors don't require. Drove 50 miles each way to get to Grifols based on their new donor promotion $100 x4 first donations. I've donated for well over a year now at CSL. I also donate my Type O- Negative blood when the O Neg crowd needs me (about 28 years now during AD military service)...my blood is good, and it's rare...at only 6% of the population having it. I had ulcerative colitis a while ago that is well managed and controlled, and use a medication that's doesn't defer donors. After the round trip of 100 miles, waiting nearly 4.5 hours to complete questionnaires and finally answer questions, and be seen for a physical, they ask say because their products go to Europe, they cannot accept my plasma. SO basically if I just lied like several of the donors do, that look destitute, some homeless, many cigarette smokers, boozers, weed heads, and probably have super healthy diets (sarcasm)...I could've donated and left with a net positive of about $75-80 after gassing up. But no, I was honest, and as a CSL donor, fell victim to a slow intake, slow interview/questioning phase, and finally, a dumb rule that will harm NO ONE. Bear in mind, donations like headed to a European market where several locations/populations cannot donate due to Mad Cow and other historical medical events...but they'll take dirty Americans' plasma so long as they didn't have some irritable bowel syndrome, or other gastric condition that is at the TAIL END of the digestive process where blood deposits toxins and other things the body eliminates. The common sense on this is as sour as my attitude. How could this have been not so annoying? If they were upfront with questionnaires and then the honest meth heads, and people like me with a really not concerning condition, could donate, get paid, and be on our way. To be fair, there was an inconvenient work around; they said I had to have a colectomy or something like that, which is a procedure...likely a surgical procedure where tissue is tested, then I could bring in those results and be "possibly" eligible if I had a negative result. Potentially a cancer disclosing procedure???...who knows...but even if a person was negative for a test and was no longer deferred...then they donate for a year, never disclosing that they got bad news of cancer or another condition that got bad along the way. Or a homeless guy, who's never been seen by a doctor, or heaven forbid a homosexual gay man, who was not honest on his sexual practices...and the plasma would still be useful and used to check off the lawyer blocks on the risk checklist. Not happy Grifols. Do better. As a donor, you'd see my donations in the database. You know...the one that shows if a person is donating all over the place? So, you'd see I'm a healthy donor that just moved here from another state. I'm not slandering you. I'm sharing my experience with you, about your policies, about you not valuing my time, about you costing me over six hours of my life, and not giving a penny. Well...not true, you gave me a band aid after the finger prick. I did call your Complaint number that I was given by staff and spoke to a human that seemed lethargic and not thrilled to be taking complaints. You have my number. I'm waiting to see if you actually call it. Last thing...your employees on-site were respectful, polite, and you could tell they were trying to let me down easily. They are not the issue here...It's your corporate policy. And I am NOT a fan of having my time wasted. And I'm not going to spend money to have procedural test performed, just so you can sell my plasma for a huge markup on what you pay donors. Signed: Disgruntled in Arizona read more

I went the day after the Global Outage and the person at the counter was extremely rude to me. He was sharp in his interactions and just down right rude! His name was Joe and as I waited to be serviced in my bed I prayed to Hod he was not the one to assist me. Everyone else there on staff is very friendly I was surprised by Joe's interaction. read more

Raquel and Serena are great in the back! It's clean and the machines are newer. I'm always in and out UNLESS it's Sunday and I make sure never go on SUNDAYS! Love the music and good energy on the donor floor!!!! read more

this place sucks the worst donation place screening process are slow once you get to the back it's worst no leadership they suck at sticking they skip you. after they let go the only 2 ppl that made this place run good (Robert and Andre) this place went to shits rather go to csl plasma only good thing about this place is they go by appointments so save time and headaches go to CSL PLASMA read more

I ha e been a donor at the pueblo colorado for over 10 years. Well I continue to come back because I love saving lives. The other reason is the wonderful staff and donors who are just great making my time here awesome. I consider each visit catching up with close friends a real family community! Mike Kingston Pueblo colorado read more

I've worked in Healthcare for 10 years. I have NEVER seen a more snotty, condescending & just plain rude group of people wearing scrubs in my entire life! I was so in awe that I couldn't even get mad, I was too confused as to what could possibly make these people so miserable. Yikes! read more

This place went downhill in the last year. Unexperienced technicians are now working there. I got upset because they stuck me wrong a few times and they banned me for life. Found a new center that is super friendly and treats their donors with respect. Don't go here. read more

A short note of Thank You to everyone whom takes time out of their day to help someone like me live another day. Your donation truly does save lives making you each and all lifesavers if such an award was able to display I'd give you all one however for now, I am forever grateful to you all and perhaps come by and introduce myself and answer any questions you all may have. I'm an open book on this certain condition of mine and how much I as well as others are dependent upon everyone's participation in the donation of plasma. Speaking of open books, a website called primaryimmune.org Is a great site to learn more about the all lifesaving conditions your donation does go to help with. Again, A HUGE THANK-YOU for taking the time out of your busy day to save lives. Scott B read more

I would run away from this plasma location. I theory they have a great system it's just their staff cannot execute it properly. As a new donor it took over ten hours over three days. Don't be fooled by new donor money. The staff in the front doesn't care and lies to you to get you to stay. The staff in the back is nice but is overwhelmed. Maybe they will fix their and this could be a great location but as of now I am going back to CSL. read more

Question ? if your operating hours show 5:30am-8:30pm then why the HELL DONT YOU BOZOS ANSWER THE PHONE? Perhaps you should let potential clients know you don't answer the phone at 5:03,5:37,6:08,630,7:20am and still that annoying answering machine. what a WASTE!!!! read more

Son got a false positive for HIV. Immediately went to his Dr & got a NEG! Grifols more thorough test will also be neg. For their false pos he has been put on the permanently deferred list for any plasma donation for life. WTH!?! read more

This place is a fucking joke. I waited 3 hours to be screened as a new patient when I was 5 minutes away from donating they deferred me because I just had a hepatitis b shot. I was told by the "physician" and the front desk people I could come back in two weeks and not have to wait for new patient screening again. I just came back in and the unfriendly girl at the from desk told me I have to wait as a new patient again and there were 15 people ahead of me. I don't understand if you're in such need for plasma why have a screening process that exceeds 3 hours. Who the hell has 3 hours to wait just to be told "no" I don't. Like I said this place is a JOKE. read more

Talecris Plasma Resources - 5048 w northern don't waste your time - Blood & Plasma Donation Centers Near Me - Glendale, Arizona

Signed in today (08-28-2022) No Staff at the counter. Waited for 45 minutes to be called to start... No one around . so i left. (1st time donor). I guess i'll try again on Saturday/Sunday. Thank you and have a blessed day read more

They treat u like royalty when your new but after offer u 20 bucks a visit while they make way more of u found a new place csl plasma after your new doner the lowest they give u is 50 bucks a visit without a code they are frendly and actually know how to stick the needle in your arm read more

I donated almost two years ago. They never paid me my bonus of 100$ for each time after 10 donations. Because of lack of communication on their part. So I never went back. Fast forward I decided ide give them one more opportunity hopefully things are different here in the month of June 2023. The new donor bonuses were 100$ for the first 4 times for a total of 400$. So I went through the entire new donor process again. The first two times I received my 100$ as per the new donor fees was supposed to be. On my 3rd time however I only received 40$ as they told me I am a return donor (because I donated almost two years ago) and that the new donor fee only applies to new donors. Which technically I was. So again they screwed me and didn't bother mentioning that untill after the fact and pretended like someone should have mentioned it. In reality it seems they don't tell you so they can give you as less as possible. Still after nearly two years they pulled the same thing. I should have received 2 more payments of 100$ instead they are saying that's only applies to new donors( which I technically was) and only gave me 40$ my 3rd time. I don't recommend anyone go here I'm not sure how they are still running. Go to Bio Mat if you must donate this company Grifols are only in it for themselves and try to give you as minimum as possible and is an extremely dishonest company. If I could give them a zero star that's what they deserve. read more

My husband went to this facility (Litchfield and Waddell) on Friday, 1-22-21. He was given someone else's test. They gave him the paperwork and it had someone else's name on it. When he questioned the validity, they went running around and found his order. They immediately took him in a room and did the correct testing. Who know how many other people got the wrong test that day. We know it was at least one other person. read more

These people are incompitant . THEY couldn't find a vein so I'm the one permanently differed!! Never had that problem at ANY other place

I used to donate plasma at CSL in Tempe a few years ago. Naturally, I compare the experience of both. This Grifols (DBA Telecris) is clean and fairly friendly. The security guards aren't mean, and youre not treated like a plasma farm. However, the process is much much much slower than CSL. You have to wait to sign in, wait for the questionnaire, wait for the prick, wait for a bed, wait to be poked, and wait to be bandaged. I've never had CSL take longer than an hour, and here it is 90 minutes on a good day. Sometimes three hours each time! My only really bad experience was when they infiltrated my brothers arm. The man was poking the needle in and out for realistically 5 minutes. Then, the blood return was pinching his arm, and no one helped him. The bruise lasted about 2 weeks and was the size of a grapefruit. They never even repremanded the guy, and he is still poking people without any additional training. However, pros are the cleanliness, walk in appts, the nice security guards, and the flexible hours. Cons are the long waits (compared to csl), the untrained staff, and the occasional pompous technician. Ps, I'm posting this review in return for monetary gain through grifols. I believe in full disclosure. read more

By far the worst plasma donation centers in Arizona. They are very strict on you making your appointment within 8 minutes but take a hour, sometimes longer just to get on the machine. I don't understand the purpose of the appointments when you never get seen at the appointment times. But if I'm 8 minutes late to my appointment, I have to make another. They give the least amount of compensation out of every place I've ever been to and stop giving inconvenience compensation. They would take they time calling people but always see them standing around talking to each other rather than getting people seen like we don't have anything else to do with our day. I've seen walk-in places move a lot faster and better compensation. I recommend bpl plasma. This will most likely be my last time at this place. I do not recommend this place to anyone that values their time. If you have nothing to do and willing to take minimal compensation then this is your place. Ps they took away the loyalty bonuses as well. Nothing to keep me coming back. All bad smh. read more

Instead of educating me on what foods not to eat before donating, this "woman" (I use that term lightly because a woman should never do this to another woman) was unhooking me and told me very loudly for everyone to hear how my blood is fat and they don't want it. She went on to say a bunch of stuff in Spanish, then repeated the FAT word over and over so loudly. Then she just busted out giggling saying I must've enjoyed this yummy greasy food I'm always eating. I just wanted to get the heck out of there. She never told me her name and her badge was under her coat, but she's the short round Hispanic chick with a long blonde ponytail. I called and spoke with a manager there, he said he will educate her on it. I believe him, he sounded like a stand-up guy, I think he will handle this, kinda. But I hope she sees this and knows how evil she is for trying to humiliate another woman and bring her down when she's just trying to do the right thing. I know I'm not the only person that she's done this to, she was way too excited and giggly with her coworker talking in Spanish and pointing at my blood, getting off on making other women feel like crap. This wasn't a mistake, she didn't misspeak, this is a character flaw that has no place in medicine. There's a clique like this in every medical building and it prevents care and in this case prevents life saving medicine. If I ever donate plasma again, it will not be at the Northern Ave location in Glendale. Sucks too because absolutely every single person there EXCEPT HER is absolutely phenomenal and makes me happy and does their job with pride and respect for themselves and others. If she were no longer there, it would be different. read more

I went in today like I normally do twice a week and have been at the same location more then 20 times, but this time while getting my vitals done, this lady was fixated on my eczema for some reason, mind you my arms have looked the same way since day one coming in there and this young lady has done my vitals on more then one occasion without any issues, but today she pretty much singled me out and making me feel discriminated against because I have eczema, not in all my years of donating has this ever happened to me, they had two people come and look at at my dam arm and deferred me with no reason given, because I have eczema that doesn't effect the plasma nor is it contagious/ She told me I can't come back till it clears up........ it doesn't clear up jerk.....thanks for making me feel alienated. Not sure I'll ever go back. Very unprofessional , and trying get ahold of them threw the website the manager or whoever posted, they will ignore you too. read more

Great place to earn a little extra cash cone here to donate plasma. Your 1st 8 weeks and you'll get all you're bonuses. If you decide to come here refer me and the 2nd time you come I'll get paid. They play movies while you're donating so it's not so boring. read more

Griffols is okay. They have a random rule, unlike other centers, if you go outside after you go to the kiosk you can't donate. That is the stupidest thing I ever heard of. Most center s like csl u can't go out after you got your finger stuck which make sense. Other than that it's okay. read more

Counter help was rude today. And security made a rude comment behind my back as well. Counter help asked me how to spell my name to find my file. I told him how, he said he would find it. I sat back down to wait my name for the kyios. My name was never called, I asked if he found my file and he said yes that he told me to go to kyios. He never told me to use it. He just asked how to spell my name. Then the security guard says da he just called your name for nothing in a smart tone. He wasn't even being spoke to. Life goes on. read more

Talecris Plasma Resources - Blood & Plasma Donation Centers Near Me - Glendale, Arizona

The only reason why my rating is a 3 star is because of the few people that work there that I truly enjoy there company, other than that no one is professional about what they are doing there. Essentially you guys are a medical facility and after you get done with a donor I swear you all instantly gossip about the littlest things. Not only that but constantly lied to about my incentives and when I asked about it they knocked off five dollars on my donation. They fuck with people intentionally. Either hire a whole new older staff where they actually do their job or close the fuck down. I SHOULD NOT HAVE TO TELL YOU HOW TO DO YOUR JOB LIKE GIVING ME MY OWED MONEY. nothing but useless gen z people. read more

Nice facility. Competent staff. I can only rate 3 stars though because calls to them ring at least 20 times and then route to vmail...which are not returned. I faxed documents they required their doctor to review and he never got them so I'm delayed from first donation another 4 days. It will be 9 days since I started the process now. read more

Not really impressed. Been sitting in the waiting room for a a few hours and pretty sure they forgot about me.

Staff is slow and grumpy. They dont call new donors and get snappy with you if you ask any questions. The snoody manager at the front desk rolls her eyes at people when someone comes up to her with a question. Terrible location. So some were else read more

there are things you really need to know about this service. you can find out the facts and how to get paid more at tomail696@gmail.com

This center is one of the cleanest in the valley. Plenty of seats in the waiting room, no need to be standing around. Always get in early, especially if you're a new donor. Be sure to drink plenty of water/Gatorade the day before a donation, it will make the donation go quickly. Always get in early, get out fast. read more

Sometimes a little extra cash congress in handy. Donating plasma not only can help save lives, but can give you an extra $250 a month. (If you a first time donor for DECEMBER they are giving $75 mention my name as a referral ). The staff is very friendly, they explain the process and it's super easy. If you have ever given blood, it's similar. The first time you go there is paperwork and a complete physical so it takes a few hours, but after that just a quick questionnaire and then you donate. They usually have movies playing while you relax on these really cool lounges. You can bring a book, iPod, text, play games on your phone/tablet if you like. Its cold in the donation area, so I always bring a blanket with me. read more

I feel like I need to start with that anyone who comes here actually wants to be here, unless you are legit doing this for someone with a specific disease that utilizes plasma for treatment. That being said, I have never had a bad experience. The staff is friendly, the facility is always clean and for the most part they are pretty good about getting you in and out. And they money is a nice plus. One draw back, this place is always cold, so make sure you bring a blanket or sweater. read more

I was permanently deferred for a skin problem they were determined was "needle marks".

Its okay for big donors. If you weigh under 150 you should go to csl. But never the one on 99 Ave. Try Tempe.

The staff is friendly and professional. They are quick to load your money. They offer bonus incentives. However if you are a new donor expect to be there for 5 hours for your first visit, after that it goes much quicker. read more

At this visit, they were not as friendly. When I asked if the yelp review was still in affect the girl who was the phlebotomist rudely said "no its only one time, I then said I was told different. She immediately said they're lying." She went on to stick me and it was painful. I do not recommend getting stick by her. Her name is Mariah... Shes treated us rudely for sme time nw... I dnt recommend her as a phlebotomist.. read more

Its clean and professional I think they could pay more but its efficient and they treat you with respect so I am happy.