Great experience donating blood quick easy and painless office was staffed with caring…read moreknowledgeable volunteers.

The people here are very nice but these last two visits my husband complained about them having…read moredifficulties finding a good vein (which was painful) in spite of him drinking tons of water a couple of days before. Every time he has to have bloodwork done at Sonora Quest the techs there never have a problem finding a vein - easy peasy. Yesterday (Sunday) they "blew out his vein" in his right arm. They had 4 techs trying to locate a vein. It's to the point now he no longer wants to donate blood at this facility. He may give them one more try but in the meantime we are searching for another facility.

Everything I go to donate, everyone is very professional. They make sure you are comfortable while…read moredonating. If you have any questions they are there to answer them. The type of.care is excellent.

Once again Raquel saves the day. An unexperienced tech can't find my vein Mrs Raquel saves the day…read more. Need more employees as dedicated to her job performance as her

I have been going here for years, but they just recently got a Yelp page. I have donated platelets,…read moreplasma, whole blood, and regular blood. The staff and volunteers are kind and help the experience be better. They talk you through everything, I know I was scared when I went for my first platelet donation, but they listened to my concerns and talked me through the process.

Nightmare of an experience. Went in to donate blood an left bruised and in pain. Was attended by…read moreTeeba, stuck me only to have the needle removed ten seconds later and told I'm not able to donate. Mind you, I'm constantly told I have "good veins". As she removed the needle she proceeded to spill blood all over the floor as she tried to stop the bleeding from my arm. She couldn't even explain what had happened. Don't recommend coming here, seems like they don't know what they're doing. Only good experience was the volunteer checking people in.

Great First-Time Donation Experience…read more I had a great experience donating blood here the other day. It was actually my first time ever donating, as my doctor recommended it since I'm on TRT therapy and needed to do a Power Red donation. I was definitely a little intimidated going in since I had never done it before. I had also read a few negative reviews online beforehand, which made me a bit skeptical, but I decided to go anyway. Before my appointment I called ahead with a few questions and spoke with a really helpful staff member who gave me great advice and helped ease some of my anxiety. When I arrived, the front desk team was very friendly and welcoming. They walked me through the process and made everything easy to understand. The nurse who set up my donation was knowledgeable, patient, and very kind throughout the whole experience. Since it was my first Power Red donation, I learned the machine can be a little tricky because it cycles your plasma back into the line, so you have to keep your arm positioned a certain way. The system gave a few warnings during the process, but the head nurse came over and was incredibly friendly and knowledgeable. She stayed close by for much of the time to make sure everything went smoothly and that I was comfortable. The staff also checked on me multiple times and brought me snacks, including chocolate chip cookies, and set me up with my own tray and a bottle of water. It really felt like they cared about making sure donors were comfortable. It also wasn't overly crowded. I showed up around 10 AM and there were probably about ten people donating, but by the time I was halfway through my donation it had quieted down quite a bit and I had plenty of space. The chair itself was very comfortable. After finishing, I was able to relax in the recovery area and help myself to some snacks (the popcorn was great!). As an added bonus, I even received a free ticket to the Renaissance Festival for donating that day. Overall it was a very positive experience and the staff did a wonderful job helping a first-time donor feel comfortable and supported. I would definitely recommend this location to anyone looking to donate blood.

My siblings and I have been donating blood together for years and we started at the Scottsdale…read morelocation but have expanded to this one and Mesa. I've been here a few times now and have had mixed experiences. I wasn't able to donate on two occasions because of a slight fever and low iron, but that's not their fault! I've donated successfully a few times and it's been a smooth process each time. The phlebotomists are professional and friendly and I personally haven't had issues with the needle stick and draw. Lots of snacks and drinks available, nice receptionist at the front, and spacious location. I recommend donating at a Vitalant near you and helping others!

Everything! Tonight was my second visit. I did exactly what was told to me on Saturday and went to…read morecheck in. I waited in line until a computer opened because they only have . I tried twice and twice the computer said I could not donate and had to speak to a staff member. I waited in line. There was only one guy at the desk and he had to call someone else and the parking lot on both sides were full so there were a lot of people there. This was at 5:30 tonight. I had an appointment for 630 and I thought by going early I might be seen earlier. stupid me. So I talked to the staff member and he said that since they did not give blood from me on Saturday, they had to check for a better vein today on the other arm. So we checked my other arm and it had "one small vein". He told me that would do and go back to the computers to sign in so I waited in line again. about 10 minutes later I got to the computer. I finished that and I was told by a staff member to go stand in the line that waits for donating and there was about 15 people in line. So I waited in line again. About 10 minutes later staff member came up and said I was in the wrong line, that I had to go get my blood checked again. I told her I had already done that last week and she said "it gets done every time." so I left that line to go stand in a different line again. Thankfully, that one was short, and I went up to the guy, and although my name is very easy to spell, it took him seven tries with me, spelling it each time. After I told him the frustration I had tonight, he said I'll have to see the nurse again. I told him I already saw the nurse on Saturday. He said "you have to see her again because you got a bruise on your arm." at that point I've had enough of waiting in line, and wrong information and I left. I've been there 40 minutes and was nowhere near getting to my blood donation with my appointment at 6:30.. as I went to leave I talked to the manager who I had talked to earlier about the debacle and he said "right well the nurse had to see you because of the bruise on your arm" and we got me so angry about that is that if he knew that, then why did he tell me to go sign in and stand in the first line??? A business either has good employees or they don't. A business either prospers or folks based on employees. I was given the runaround for stupid reasons. I could've been told right off the bat what I would be looking at tonight instead of being told to go from one line to another, a total of 4, but I guess they're so used to people not really caring how long they're gonna have to stand around that they figure everybody's the same. Well, I'm not I'm a businesswoman and a healthcare professional and I don't have time to just waste. The other thing that's ridiculous there is I would like someone to answer why we make an appointment when you have no intention of meeting it.? I had an appointment on Saturday too, but wasn't seen till almost an hour and a half later. When I make an appointment with people to come into my office at 9 o'clock, they're not expecting to see me at 10:30. This is a terrible place. It has no respect for your schedule, your appointment time, or how to communicate with you anything about the procedure. There are other places I can donate at and I'll try there. Bio life is horrible.. do better! Treat people with dignity.

The care quality is terrible. The staff is dismissive and intentionally will make you wait in one…read moreof the beds until another bed opens up for your correct arm. Not only this but they will stick you wrong and continue to attempt adjusting more than a few times until they need to get someone else. Then they realize the first one completely missed the vein and if you get scared and say you don't want them to attempt the other arm too, they'll give you 200 points and call it a day due to donor error. Even though they said they can feel the vein, they just completely missed it and won't be able to get it or else you'll get a hematoma. Already got that from last time which is why I don't want them to do my other arm and screw it up too.

3/4 soap dispensers broken, sinks to wash your hands all over building with broken soap dispensers,…read moredrops of blood on floor of donation area, told them, no one cleaned it, meanwhile employees laughing and chit chatting every time i come here

I've been here a couple times; had great experiences both. The staff is friendly. Plan to be there…read morefor a few hours if you're a new donor, after that it's much quicker if it's not busy. The app really does make it easy to schedule/modify appointments.

I have been going to the Avondale location for a couple of months. The facility is always clean…read more The employees are efficient and personable. Definitely a 5 star review.

Consider this..Takeda Pharmaceutical who is the parent company of BioLife has a $54B market cap…read more However, is paying you peanuts for your plasma. If they don't get your plasma they can't report profits to their shareholders. Based on my weight and hemoglobin, I gave 1050ml for a payment but the person next to me because they were less weight and hemoglobin only gave 450ml yet received the same payment. They were in and out in 30 minutes; I was there almost an hour. Is that fair? In an investigative report, "Donating" plasma is low-paid labor that has become essential to an exploitative global medical industry." The USA is 1 of only 5 countries to legally allow selling of your plasma. Its long term health effects are unknown and short term leads to dehydration. There's also a book written about the industry called "Blood Money", an excerpt - "Prior to the COVID-19 pandemic, roughly one thousand Mexican nationals crossed the US border every week to donate plasma at the fifty or so clinics in the El Paso, Texas, area."

As a first time donor, make sure you have time in your day, if you're in a rush come a different…read moreday. However they will walk you through the entire process and help if you need anything. This place is amazing. People at the front always greet with a smile and kindness. The people on the donor floor are quick and professional. There is water and snacks at the entrance. The area is always clean. Two of my experiences there- I broke my glass water bottle on the donor floor, they attended to the problem quickly. They were understanding. Another, is a worker saying a comment in regards to a person asking to pick up their wallet. She made an unnecessary comment about how the wallet doesn't have any money & that's why the young gentleman is there. She has a rude attitude all around.

This place is so mismanaged and understaffed. 1 man taking vitals with 25 people waiting in line…read more Ridiculous wait times. The manager never comes out to help her staff. Waiting now for 60 minutes. Going to call corporate.

Been donating asma here for over two years. Staff is friendly and professional. I've made a bunch…read moreof $$ doing this. Definitely recommend!

My name is Devon Pina 8/23/2024 12:12PM…read more I was kicked out by the manager, he said staff was complaining. I was uncomfortable around needles and blood extractions. They told me to read a a binder of the consent forms and procedures. in the middle of me reading the manager came to me, and said that I wasn't taking it seriously, and that I needed to leave. Before mentioning the staff complaints about me. I don't blame the manager. He's just making his staff feel safe. But the staff was unsensitive to my situation, and didn't understand me or made the effort to. I realize I'm not normal person I learn differently, I act differently, than normal people. Without my family or friends, I'm a fully functioning member of society. Even with all the setbacks of my personality, I don't drink do drugs or go out. But when I do people just don't like me, so I stay in. I know I could look intimidating being big and dark, but I'm just unsocial. I've been going through this my entire life, so I'm used to this kind of treatment. I'm really not expecting anything to happen. The very least I can do is leave a negative review.