First time ever selling gold. I came here because of the good Yelp reviews compared to other gold…read moresellers. It's a jungle out there with gold reviews. I don't venture into Hollywood all that often these days and honestly, the traffic in the area is less than ideal. When I got to the establishment they had heavy duty barred doors that I need to buzz into. Sorta like entering the area from Men In Black 1 with all the security, minus the aliens. Wait? Anyways, the guy I dealt with, likely the owner, was really chill. He gave me more than I thought I would get for a single earring. My wife lost her other earring and we had no need for 1 earring. All in all, if I ever needed to sell gold again I wouldn't even research another place. This is the place I'd go to. In this instance Yelp served me well and guided me to this place and I'd say it's a good place with good value. I did the math for what spot gold was and the price given to me was fairly close to spot gold, given that most places will do 70-90% of spot gold price.

Igor is kind and honest - you can ask as many questions as you need. If you align on an exchange,…read morethe process takes all of two minutes. Would suggest going here if you don't want to spend time and effort trying to sell jewelry on your own through eBay, etc.

I reached out on Yelp to ask for a quote to set a pair of loose diamond round earrings in 14k white…read moregold. I was quoted $300 for 1.5 carat total weight. Please keep in mind, at the time of the quote, gold was valued at $5100 per ounce and when I visited, it dropped to $4600 per ounce. I came in, and was told it would be $400-$450 because my total carat weight was in actuality 1.58. I let them know about the estimate I received, to which she angrily said, this is why I hate it when they do online quotes, because people don't know what sizes they have. And then she also got upset because she doesn't know who gave me the quote because of the way Yelp profiles are set up. My mistake for the sizing, but it's not even a full 1/10th of a carat weight. An extra $100 for 0.08. I would understand an increase relative to the weight, had it been 2 total carat weight, that's completely reasonable at half a carat per $100. She said it costs $200 to source the settings, and it doesn't include the labor to polish and clean the item. She started stuttering when she was trying to justify the pricing, so I knew she was lying. A quick google search tells you differently, and they have access to warehouse pricing, so let's be real, she chose to arbitrarily charge more because she felt like it. I left and went with another local jeweler, where they gave me the exact same setting for $300. Don't take what they tell you at face value, do your own research, and make sure you don't get swindled by this business trying to take advantage because they think you don't know any better.

Burbank Jewelry outlet is efficient, honest, and dedicated to a great customer experience. I first…read morebegan coming to them with minor repairs and now I come to them with my every need. Just like any curious jewelry enthusiast, I explore jewelers and designers, yet none stand out as greatly as Burbank Jewelry Outlet. Prices are fair, design work is impeccable. What I also appreciate is that they will tell you when something is unrealistic. Not every wish is recommended by a professional of their craft and I respect them for that and always being informative. HIGHLY RECOMMEND!

blown away by the crisp clean environment! the staff was extremely accommodating in regards to…read morepricing. I also collect coins. They had an abundance of silver and gold coins, both raw and graded available at competitive prices.

Popped in unannounced to get some silver tested today. Noah was super friendly and efficient. No…read morewaiting he was able to XRF test 5 pieces of sus silver I bought on Offerup. Buyer Beware! Yep... turns out not a speck of silver anywhere near the pieces, even though they looked and felt like silver. AND the bracelets were even marked 925. WTH!? China is getting super slick. Luckily in this case the seller is forced to refund else charges could be brought as selling non-silver maked with 925 or Sterling is illegal by FTC's U.S. code (15 U.S.C. § 297) Great overall experience, the store was spotless, parking was easy and best of all no charge! Thanks Noah!

Very honest straightforward good prices will go back and recommend to everyone sometimes parking is…read morecrazy but is downtown what can I say

Great prices and selection. Was able to handle large transaction and get some very unique pieces…read more Stand up guys. Will be coming back soon.

Searched for a reputable place and we definitely found it. First off, they are by appointment only,…read morewhich was nice. Having an appointment made it feel more private and comfortable. The service was wonderful. The owner was very patient and amiable. The gold testing and process was very transparent and clear. I definitely left astounded on what we had. I had brought in quite a few pieces from a family member who had passed. I didn't know how much we had and the process at the store made me feel that I got the best deal. Highly recommend.

Excellent customer service. Nick is honest and very intelligent. That's truly rare nowadays.read more

this man a thief. I bought jewelry from him and didn't like it. after I returned he and he…read moreconfirmed he received it he refused to process my refund and stole my mone. I had to get the police involved

I contacted this place on the phone, they told me a quote of $2 less than spot price for silver.. I…read morebrought a large amount for them to buy. When I arrived, they changed their mind and wouldn't keep their words. I ended up losing a $5 per oz.. I brought many ounces. Over 200+

Came here the other day, it was a first for me to sell my old jewelry and Arthur and his beautiful…read moreassistant made it a very comfortable and satisfying experience! Learned alot & great too. Definitely recommend. Thank you!

Great Place ! Very pleasant Lady helped me…read more She explained everything to me about the gold chain I was selling & showed me how she can tell if it's 18, 22 , or 24 Carat. Great , safe location I highly recommend this establishment

Great place to sell gold they gave me a high percentage of spot on my Costco gold bars. Transaction…read morewas quick and easy as well cash in hand in under a minute.

Tung offers the best precious metals rates in LA! I got $4 more per ounce of silver than I was…read moreoffered by Hollywood Gold & Silver Exchange. Parking is easy but it's not free. There are a handful of lots within a few hundred feet of the office. I've been to Tung's twice and both times I've been able to park my car, head to the building, go in the elevator, do the deal, and return to my car in under 15 minutes. Because of the great service, I've only had to to pay $5 in parking each time.