I've gushed before and I have to gush again. This place is so wonderful. The staff is incredible…read morefriendly (if they sold a pill I'd buy it!). The lobby is soothing either a waterfall and good music. Comfortable furniture and very clean! Fishbowl window and digital aquarium help! Mom is back for quite a bit (caps, fillings and partial) and they are being so gentle and respective. Sges been incredibly nervous about the appointment and yet she felt a bit more at ease as soon as she saw dr Shen. Mom came out of her appointment with work done saying she is no longer terrified (literally) of going to the dentist. She was smiling and truly amazed. Here's how great they are, a gentleman literally just left the office jumping for joy saying beautiful teeth over and over again! And he wasn't even in for all that long!!

Everyone is so very helpful and they get your chart together quickly and efficiently. The dentist…read moreare awesome and will be going back for a very long time. Thanks for being so kind.

Got my two front teeth chipped playing sports and they fixed it up perfectly! Exceedingly nice…read moredentist experience. Shout out Dr.Low

I've been coming to this office for years and have always had a wonderful experience. The front…read moredesk assistants are kind, organized and explain everything so well. My hygienist Dan is the best. He's quick, kind and gentle. Seems genuinely interested in my health and well being. I've recommended this office to at least 20 friends and family.

AMAZING! This is…read morethe best word I can use! Dr Gray is the most pleasant and considerate dentist I have ever met. His team from the dental hygienists to the specialty staff including Carla and Betty and all of the wonderful people that work there are so calming and make you feel like you are truly the only patient they have in the office that day. Dr Gray has been our dentist for many many years and then we needed more extensive work done. Our son needed implants and he treated him like he was his own son. It was so reassuring. Then i needed some work done and recognizing I have a very low tolerance for pain the team educated me on sedation and it was the perfect solution for me. Dr Gray even texts you in the evening of your procedure to see how you are feeling - what a great customer service from a dentist. And to tell you they have the best front office person does not seem enough. Robert is so friendly and always has a smile on his face. He recognizes everyone when they walk in the door and says hello by their name. So wonderful! If you need a dentist for a child to grandma, Dr. Gray and his team are there for you. They truly make going to the dentist the best it can possibly be. It is the "little" things like coffee and water in the lobby to the toothbrush package when you leave to the hugs when you are down or scared - they have it all. Thank you team for being the absolute best. They are now a part of our extended family although they may not know that yet. Lol. We will never go anywhere else.

I was with Dr. Gray for about 17 years.I had come to him after a string of bad dentists.It was a…read morefantastic experience.Until Espire got into the picture.I have Ehlers Danlos, so he'd done extensive work on my teeth. Good work.Love the staff. More recently, I went in for a check up and had he said the rear, upper molar had to be removed.It wasn't giving me an issue.He said it was pretty loose.it didn't feel loose and no nerve issues. Nothing.I trusted him. I let him know I had surgery the day after next. He said that was fine. I was leery, but he said it wouldn't be a problem.I had waited 3 months for the surgery date and was in pain,I didn't want to screw it up. For 45 minutes he worked away at it.I had a migraine that would not stop.I hadn't had 1 in years.He was upset bc he was behind on schedule.He stopped & went 2 c other patients then came back and gave me more shots.He'd been trying to rush through it, so that meant less pain shots,I was making a lot of noise.I'd never felt pain on any of the other root canals he'd given me.He was stressed.He'd said something to his assistant about how it had been 45m & had a stressed tone.It wasn't very caring about how I was feeling under the drill. I had tears coming down my cheeks,I had 2 keep demanding more numbing shots, something I'd never had to do before. I was in so much pain.That tooth had been solid-that's why it took so long to come out. I was going into surgery in something like 30 hrs, so I wouldn't be able to get any dental surgery done for a while because I had to be off my knee replacement for months. Knowing that, he should have just not done anything at all. It was not hurting. So I left with a deep,wide-open hole in my gum. Went home, took migraine medication and went to sleep. Next day the migraine was still pounding and my face hurt.I kept the lights out and stayed in bed. My husband made me soup for dinner and I went back to sleep. I'd been in so much pain before and in the morning. We got up at 3:30 to arrive at 5:45 preop. I didn't put on makeup and was too frantic to even look in a mirror.It was still dark when we left. The doctor dropped in to see me before surgery.He asked if everything was okay at home.I didn't understand what he was talking about. My hair covers my eye over right cheek (under Gray had been working on my tooth), the device 2 keep mouth open was pinching pretty bad.I let him know, but nothing changed.It was so unlike any treatment I'd received before from Dr. Gray, who was always asking if I was comfortable. The surgeon explained I had a black eye. I was shocked and explained I had tooth surgery.I went to look in a mirror,it was angry green, blue and black. My mouth was hurting a great deal, not ideal for surgery.I shouldn't have had the tooth removed with a major surgery right on top of it. I had a huge gaping hole in my moth for many months, having to clean out the food that got in. That tooth should have never come out. Espire, a company that sends spam to any patient who has an email-do not give them an email!I had to keep calling them and telling the office to remove my email every month.It's all about marketing & getting you back in the chair w/Espire.I loathed the birthday/holiday notices they kept sending to my family-why do we care (that not even Dr. Gray, but Espire wishes us a happy birthday?). They were sending my 81-year-old mother notices - my mother had major work done on her teeth with Dr. Gray. It was tens of thousands of dollars and she was so happy with the result.She was thrilled with Dr. Gray. I received a refund that they had overcharged her after her death. Unfortunately, Dr. Gray's office has always had an issue with overcharging and I had to keep following up to get money back, they'd always say it was the insurance company.I'd have to pull the insurance company into it to get the money back.I always spent more time trying to get money back than time in the chair.It was frustrating.But, Dr. Gray was worth it. I spoke with someone who knows about Espire who says they increase the number of patients (one of the draws of belonging to the network is they have a ton of $ to put into Internet advertising, but Espire gets a lot of $).I think the relationship encourages a quota-like system. I trusted Dr. Gray.I never had that tooth replaced because I just can't go through finding another dentist at this time,though my jaw still hurts. Personally,I believe this happened because of their affiliation with Espire.It was busier than I ever saw. Seats full, lobby busy.No time to take time.I'd never seen him so stressed.When I do find another dentist, it won't be with an office affiliated with Espire.

Yay! After 40 years in San Diego, I have finally found a skilled, experienced, honest dentist who…read moreonly treats what needs to be treated, instead of how many insurance claims he can make. And he actually explains the work as he is doing it! What a difference it makes! It's almost pleasant sitting in his dental chair...lol. I am just sad that I didn't find him sooner.

If you are looking for a dentist who is gentle, honest, and cares about your comfort, Fred is your…read moreguy! (Yes, he asks people to call him Fred.) I've had a crippling fear of dentists most of my life. I've always needed sedation to get through even a cleaning. Not anymore! Before he did my first cavity I took percocet before the appointment. I felt barely a touch when he put the needle in my mouth. The second time I was terrified because I didn't take percocet first and I thought it was going to hurt this time. It did NOT! He is so gentle and so aware of causing any pain. There were some moments when I jumped a bit when he was working on the cavity but nothing I couldn't handle. My big thing has always been that needle in my mouth and now I have nothing to fear anymore. Besides being a fantastic dentist, his staff is top notch! Also, they were willing to schedule my dental work over a few months instead of all at once to work with my budget. Just the best! Totally recommend.

I was referred by a family member to this office and WOW! Truly had a great experience with this…read morepractice, which come to find is family-owned by two of the dentists. Firstly, the aesthetics of the inside were beautiful! Modern-look, but homely feel and truly a hidden gem in La Mesa. This office needs updated photos here in Yelp to reflect this! The front desk was very friendly and patient in helping me with check-in as a new patient, despite being a busy time at the office when I arrived. Shout out to Arlene and Belina! I had my teeth cleaned by the hygienist, Shaleen, and she was wonderful! So caring and welcoming. Before she cleaned by teeth she also explained what my X-rays were showing just to know my baseline and what the office will continue to monitor. They have really high-tech gear at this office and she was able to do imaging right there in the chair as well! I needed a few things done, not just a cleaning, and feel like I saw the whole office in one day. Which I am glad to have received the full experience because it just solidified how awesome this practice is! The dental assistants I saw, Trina and Mary, were very kind and helpful to explain each step of the process. I really appreciate the transparency of the staff. Dr. Le is very caring and thorough with the exam. He made me feel very comfortable and warmly welcomed me as a new patient as well. I am very glad my family has found this hidden gem and highly recommend for patients needing good, comprehensive care out here in East County!

I was really surprised by my experience, given that this place has such great reviews. My amazing…read moredentist recently retired so I have been searching for a new dentist. Their office was recommended by a close friend who goes here. I booked an initial consultation over a month out. Unfortunately, my appointment was cancelled the morning of my appointment due to miscommunication between the staff. The treatment coordinator, Ilene, was so rude and condescending to me that I can not in good faith work with this office going forward. Any points she had about why my appointment needed to be cancelled at the last minute were lost by her inconsiderate tone. I hope she was just having a bad day and that she doesn't treat others the way I was treated. Such a bummer because I was really looking forward to working with them.

Dr. Vu is amazing, she's created a positive workplace environment which shows in the way you're…read moretreated. I was in for a crown that unfortunately became a root canal. Never fear, Dr. Vu buckled down and went to work! I'm very grateful for her dedication to her craft, her kindness and being so "down to earth". Thank you Dr Vu and Staff!

The Dental House is awesome! Dr. Jane Vu cares more about…read moreher patients and goes above and beyond. Her staff is sweet and Brooke is delightful. Top notch- best dentist ever!

Hornbrook Center for Dentistry is one of the essential places I can count on for quality and…read moreconsistency. The high standard of care and the staff's genuine concern add to a rich experience. Last week, I saw Sarah for a teeth cleaning, and what a great job she did! Hornbrook uses the latest technologies, and Sarah made sure I understood everything she was doing and was responsive to my feedback. My husband and I are grateful we have found this level of professional quality in our lives.

Comfortable dental care Committed to excellence…read moreFriendly, personable team Hands down - truly caring people with high integrity! Dr Hornbrook, Dr Souza are the best at their craft! Highly recommended!!

Apparently all his customers (except for Fina Thom) did not deserve a heads up that he was…read moreretiring. I will say that his dental work was very good, his bedside manor was the worst of anybody I working in the medical or dental care field I have ever seen. If your mouth started to close a little while he was working, instead of just saying "Open", he would jam an instrument into your gum. If your head was not in the perfect position he would jerk it where he wanted. I have never had any dentist come close to doing the crap he pulled. I just assumed he was bitter and was taking it out on his patients. Hopefully he will find some peace in retirement. Thanks for the heads up, not!!!!

I felt really lucky to find his office. Sure, he had a crusty nutty professor vibe to him, but he…read morewas honest and a good dentist. I brought my mother to his office to also get work done. His prices were extremely reasonable and he wasn't out to overcharge her for what she needed. I was really sad to see him go. Now, I've got to find a similar honest dentist for my mom and I.

I was a patient at La Mesa Dental Artistry years ago, working with Dr. Rebecca Wachtel, Sarah, and…read moreher other amazing staff during what was a genuinely traumatic time in my life. I had lost several front teeth and needed implants, and Dr. Wachtel handled the whole process with such warmth and compassion that it made an overwhelming situation feel manageable. She clearly cared about getting the outcome right -- not just functionally, but in a way that restored my confidence. Dr. Wachtel has since moved on, and the staff from my time there has likely turned over completely -- but what impressed me recently is that the current team was just as wonderful. When I reached out years later needing help obtaining my old records for an ongoing medical case, they were responsive, helpful, and went out of their way to assist me without hesitation. That kind of continuity of care and genuine helpfulness -- even for a patient from years ago with a completely different team -- says a lot about the culture this practice has maintained. Highly recommend.

They sound polite but do not seem genuine. Had to call several times to get xtay send over to my…read moreemail address. Just did not have over all good experiences both doctor and staff.

A very friendly staff. They are concerned about my teeth and make the visit as easy as possible…read more I had to change insurance, but added an extra for dental so I could continue to use them.

Dr Javadi is so helpful and kind. He really trains his staff well as they always know what they are…read moredoing. I see his dental hygienist twice a year and he always stops in to check on me.