This office has been life changing for me. I'm someone who has had major trauma in the 70's with a really bad dentist. It left me literally scarred, which then made me ignore my oral care for YEARS!!!! (Like 30+ years) I was lucky that everything I needed to get done was "fixable" but after the tooth pain set it, it took be weeks to actually call and set up the appt. From the first phone call, to checking in, meeting with the Dr. Grey BEFORE he even examined me, to the exam, to meeting with the financial coordinator to actually scheduling the procedure (3 root canals and 3 crowns+ a cleaning), I left the office feeling already so confident in them and nothing had even been done yet!! Three weeks ago I had my sedated procedure and yesterday I had my permanent crowns put on! What an amazing experience!! All I can say is if you are ME, do yourself a favor, go to their website, watch their videos, make your appointment and just go! You will NOT be disappointed! [[HIGHLIGHT]]Dr. Grey and his entire staff has made this such an easy process.[[ENDHIGHLIGHT]] They will forever be my dentist office! They have acquired a patient for life! [[HIGHLIGHT]]Thank you, Thank you, Thank you!!![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]So far I've had a great experience with Dr Hurtado and his assistant Carla.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They are both very caring and do everything to make you feel comfortable.[[ENDHIGHLIGHT]] The office is very nice and sets the mood to have a good experience. read more

My first review was 3 stars due to general experience. I'm dropping it to one star 5 years later because 2 crowns that he put in have already failed and had to be replaced. Poor quality work. read more

I was with Dr. Gray for about 17 years.I had come to him after a string of bad dentists.It was a fantastic experience.Until Espire got into the picture.I have Ehlers Danlos, so he'd done extensive work on my teeth. Good work.Love the staff. More recently, I went in for a check up and had he said the rear, upper molar had to be removed.It wasn't giving me an issue.He said it was pretty loose.it didn't feel loose and no nerve issues. Nothing.I trusted him. I let him know I had surgery the day after next. He said that was fine. I was leery, but he said it wouldn't be a problem.I had waited 3 months for the surgery date and was in pain,I didn't want to screw it up. For 45 minutes he worked away at it.I had a migraine that would not stop.I hadn't had 1 in years.He was upset bc he was behind on schedule.He stopped & went 2 c other patients then came back and gave me more shots.He'd been trying to rush through it, so that meant less pain shots,I was making a lot of noise.I'd never felt pain on any of the other root canals he'd given me.He was stressed.He'd said something to his assistant about how it had been 45m & had a stressed tone.It wasn't very caring about how I was feeling under the drill. I had tears coming down my cheeks,I had 2 keep demanding more numbing shots, something I'd never had to do before. I was in so much pain.That tooth had been solid-that's why it took so long to come out. I was going into surgery in something like 30 hrs, so I wouldn't be able to get any dental surgery done for a while because I had to be off my knee replacement for months. Knowing that, he should have just not done anything at all. It was not hurting. So I left with a deep,wide-open hole in my gum. Went home, took migraine medication and went to sleep. Next day the migraine was still pounding and my face hurt.I kept the lights out and stayed in bed. My husband made me soup for dinner and I went back to sleep. I'd been in so much pain before and in the morning. We got up at 3:30 to arrive at 5:45 preop. I didn't put on makeup and was too frantic to even look in a mirror.It was still dark when we left. The doctor dropped in to see me before surgery.He asked if everything was okay at home.I didn't understand what he was talking about. My hair covers my eye over right cheek (under Gray had been working on my tooth), [[HIGHLIGHT]]the device 2 keep mouth open was pinching pretty bad.I let him know, but nothing changed.It was so unlike any treatment I'd received before from Dr. Gray, who was always asking if I was comfortable[[ENDHIGHLIGHT]]. The surgeon explained I had a black eye. I was shocked and explained I had tooth surgery.I went to look in a mirror,it was angry green, blue and black. My mouth was hurting a great deal, not ideal for surgery.I shouldn't have had the tooth removed with a major surgery right on top of it. I had a huge gaping hole in my moth for many months, having to clean out the food that got in. That tooth should have never come out. Espire, a company that sends spam to any patient who has an email-do not give them an email!I had to keep calling them and telling the office to remove my email every month.It's all about marketing & getting you back in the chair w/Espire.I loathed the birthday/holiday notices they kept sending to my family-why do we care (that not even Dr. Gray, but Espire wishes us a happy birthday?). They were sending my 81-year-old mother notices - my mother had major work done on her teeth with Dr. Gray. It was tens of thousands of dollars and she was so happy with the result.She was thrilled with Dr. Gray. I received a refund that they had overcharged her after her death. Unfortunately, Dr. Gray's office has always had an issue with overcharging and I had to keep following up to get money back, they'd always say it was the insurance company.I'd have to pull the insurance company into it to get the money back.I always spent more time trying to get money back than time in the chair.It was frustrating.But, Dr. Gray was worth it. I spoke with someone who knows about Espire who says they increase the number of patients (one of the draws of belonging to the network is they have a ton of $ to put into Internet advertising, but Espire gets a lot of $).I think the relationship encourages a quota-like system. I trusted Dr. Gray.I never had that tooth replaced because I just can't go through finding another dentist at this time,though my jaw still hurts. Personally,I believe this happened because of their affiliation with Espire.It was busier than I ever saw. Seats full, lobby busy.No time to take time.I'd never seen him so stressed.When I do find another dentist, it won't be with an office affiliated with Espire. read more

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AMAZING! This is the best word I can use! [[HIGHLIGHT]]Dr Gray is the most pleasant and considerate dentist I have ever met.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]His team from the dental hygienists to the specialty staff including Carla and Betty and all of the wonderful people that work there are so calming and make you feel like you are truly the only patient they have in the office that day.[[ENDHIGHLIGHT]] Dr Gray has been our dentist for many many years and then we needed more extensive work done. Our son needed implants and he treated him like he was his own son. It was so reassuring. Then i needed some work done and recognizing I have a very low tolerance for pain the team educated me on sedation and it was the perfect solution for me. [[HIGHLIGHT]]Dr Gray even texts you in the evening of your procedure to see how you are feeling - what a great customer service from a dentist.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]And to tell you they have the best front office person does not seem enough. Robert is so friendly and always has a smile on his face. He recognizes everyone when they walk in the door and says hello by their name[[ENDHIGHLIGHT]]. So wonderful! If you need a dentist for a child to grandma, Dr. Gray and his team are there for you. They truly make going to the dentist the best it can possibly be. It is the "little" things like coffee and water in the lobby to the toothbrush package when you leave to the hugs when you are down or scared - they have it all. Thank you team for being the absolute best. They are now a part of our extended family although they may not know that yet. Lol. We will never go anywhere else. read more

[[HIGHLIGHT]]Thank you Dr. Gray and all your wonderful staff for a great visit today to your comfortable office[[ENDHIGHLIGHT]]. You blessed me today with four new beautiful teeth that are the the perfect size, shape and color. They blend together perfectly. I now have a wonderful natural smile better than I ever had. [[HIGHLIGHT]]As you know when I first looked in the mirror tears came to my eyes[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Well done to all your staff! Carla was especially wonderful as she assisted you today and she has enjoyed being with you 32 years[[ENDHIGHLIGHT]]. Wow! Thank you. read more

following up on my previous review. The communication I received back was offering a partial refund for the money they mistakenly said I would receive. I will include the email I sent to them along with additional photos. [[HIGHLIGHT]]The communication back from them was rude, and unapologetic of how poorly they mishandle customers money[[ENDHIGHLIGHT]]- nonetheless a young persons. These people and company are horribly rude and unapologetic when they make huge mistakes. [[HIGHLIGHT]]Their responses to the following email screenshots included no apology or accountability of ANY kind - only saying they will give me a refund.[[ENDHIGHLIGHT]] If you choose to let them take care of you - make sure you have everything printed and signed exactly what was said. Do not give them ANY business or money. read more

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[[HIGHLIGHT]]Very kind and attentive.[[ENDHIGHLIGHT]] Took the time to listen to my needs and offered treatment my previous dentists have never mentioned! [[HIGHLIGHT]]I felt very seen and like they truly wanted to help :)[[ENDHIGHLIGHT]] read more

This dentist is incredible. [[HIGHLIGHT]]Robert, is communicative and so so helpful[[ENDHIGHLIGHT]], [[HIGHLIGHT]]the new receptionist/front desk lady Jessica is kind and attentive[[ENDHIGHLIGHT]], and my hygienist - Patsy is very personable and thorough when cleaning. The office is clean and welcoming, and I am always beyond taken care of. I feel very blessed to be at a dentist like this, and 100% recommend becoming a patient here. read more

You know you found the best dentist for you when you can fall asleep in the chair while he's drilling and filling cavities. Dr Gray is one of the best dentist I've ever had if not the very best. [[HIGHLIGHT]]Entire staff are always friendly. You know that it must be a great place to work[[ENDHIGHLIGHT]]. read more

My experience..... lol ok so I have major PTSD I cry, I run, I shake. Traumatized So I got there early because I was afraid I might want to turn around. I saw people funneling into the office kind of trying to get a read for what it's going to be like when I get in. I went to the up reviews while I was waiting it kind of made me nervous but the majority of them were five star. Once I got inside I noticed that it was very Zen, tranquil and peaceful a place I would definitely meditate it. [[HIGHLIGHT]]The gentleman at the front desk was very kind and nice greeted me when I walked in did not seem forced.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Then Deanna and Dr. Greg sat down and explained, everything that was going to happen how it was going to be done and they got to know me just a little bit more.[[ENDHIGHLIGHT]] They explained the procedures that they were going to do which was no procedure at all lol. I started crying as i expressed my fears, so what they did was take photos X-rays and explain to me what was going to be done. I did Express that I didn't want anything poking me and he did not use a single poking instrument. [[HIGHLIGHT]]Once the initial exam was over they sat and talked to me a little bit more and explain to me what was going to need to be done to fix my teeth.[[ENDHIGHLIGHT]] That conversation did kind of make me nauseous but that's my fault if I have PTSD he didn't say anything about it he was just telling me we needed to be done. [[HIGHLIGHT]]They expressed how the sedation would work and what the next steps were I asked all my questions and they answered them very satisfactory.[[ENDHIGHLIGHT]] Then I met with Alexis the billing lady she went through everything that was being charged or that would be charged and gave me payment options for whatever my insurance did not cover. [[HIGHLIGHT]]I will have to say I am actually very comfortable going back and I will definitely make my next two appointments thank you to everybody in the office.[[ENDHIGHLIGHT]] Update 3 days after my first session of work on my mouth I am fighting the side of my cheek but I think that's normal. I was afraid that after my first session I would be sore and bruised and in pain when all actuality all I really needed was a little bit of Aleve and I was fine on my second day I did feel like I got punched in the face but nothing bad definitely not worried about going back for my 2nd session. [[HIGHLIGHT]]Oddly enough I can say it was a good experience.[[ENDHIGHLIGHT]] read more

Jeff Gray DDS - Espire Dental - Cosmetic Dentists Near Me - La Mesa, California

I had a dental emergency and Dr Gray saw me immediately for the first time ever. [[HIGHLIGHT]]I was sold when I called as a brand new patient and I was asked all the right questions and my problem was met with understanding and experience.[[ENDHIGHLIGHT]] In the end I am happy, comfortable and can smile big. [[HIGHLIGHT]]Thank you Dr Gray, Betty, Robert and Nicole.[[ENDHIGHLIGHT]] Oh I even got a cleaning. Thank you dental hygienist. I have an appointment with you in 6 months!! read more

I have had genetic dental issues most my life. I was constantly on and off antibiotics for dental infections. I did deep cleaning. bone grafts etc. At 67 years of age I only had 11 teeth and they were a constant issue w pain and infections. [[HIGHLIGHT]]After consulting with Dr Jeff Gray and his staff I was put at ease to finally resolve my dental issues.[[ENDHIGHLIGHT]] I had 11 teeth extracted and it was done without any pain! None of those 11 were worth keeping. I went with full mouth dentures top and bottom with implant anchors for lower one. I'm not afraid to smile anymore and folks say I look 10 years younger ! My chronic nasal sinus issues of decades are now clear. No more congestion! I highly recommend a consult with Dr Gray for any dental issues. read more

[[HIGHLIGHT]]I need a lot of personal care because I have so much general anxiety and this staff was totally prepared![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Very concerned about my comfort and showed honest compassion.[[ENDHIGHLIGHT]] The dental work was great. My teeth look and feel great. They are honest and thorough. I would recommend to everyone! The office is so pretty inside and so many nice amenities like coffee and tea. read more

What a fantastic Dental practice! I haven't been to a dentist in a while and did not know what to expect. [[HIGHLIGHT]]They were also very nice, friendly and concerned with my comfort and care.[[ENDHIGHLIGHT]] Totally opposite of my previous experience with dentists. Highly recommend Dr. Gray and his team! read more

[[HIGHLIGHT]]Dr Gray is the best there is![[ENDHIGHLIGHT]] Always done like a class act. [[HIGHLIGHT]]All the staff makes you feel very comfortable![[ENDHIGHLIGHT]] read more

Yes I worked for this doctor many years ago. He is very skilled and know what he is doing, one of the best in San Diego.

I been going to Dr. Jeff gray since I was 16 years old. He has really helped me with my smile for years. I was turned away by many dentists. He was able to make my smile happen and being back my confidence. The pictures say it all. [[HIGHLIGHT]]Their staff are genuine and friendly people.[[ENDHIGHLIGHT]] I will forever be grateful for having the opportunity of meeting Dr. Jeff gray read more

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Buyer beware do not go to that office Mold on my temps terrible office don't go there Mike Milner is not good at making teeth All they saw was money !!!! Not the dental care they claim to give read more

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[[HIGHLIGHT]]Everybody that works here is so nice and gentle.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It feels like family when we go in here.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The new guy at the front desk is so welcoming and friendly.[[ENDHIGHLIGHT]] We felt so happy leaving there with our clean teeth:) read more

Dr. Hurtado and his staff were nothing short of exceptional! [[HIGHLIGHT]]They took really good care of me and were kind and genuine.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]My nurse Betty was so good and I would highly recommend![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Shoutout to all the staff![[ENDHIGHLIGHT]] read more

I so regret ever going to this office. I wanted white straight teeth. We agreed that Dr. Grey would place veneers on my front upper and lower teeth. I was with the hygienist when the in house technician who makes the veneers arrived. Dr. Grey's own hygienist told him that I wanted white teeth. At the end of the long day when I had the final procedure for the veneers, Dr. Grey handed me a mirror and I am sure he saw my shock and disappointment. My front and lower teeth were straight and had a nice shape, but the color was horrible. I thought it would get better, but it did not. At my next cleaning the hygienist said she didn't know why Dr. Grey had not whitened my teeth prior to the veneers, and that my teeth certainly were not bright. I subsequently met with Dr. Grey who said he would replace them at 50 percent of the original cost that I believe was $14,000. I declined. I continued to go to the office for cleanings, but my disdain for Dr. Grey's work increased. I asked him if there was any way to lighten the veneers, and he said no, and blamed the color on my consumption of green juice drinks, which is ridiculous. I have seen a few other dentists who agree that while the shape of my teeth are nice, the color is not. My natural teeth have a brightness but the veneers are just flat and unattractive. I am sure Dr. Grey has done very nice work for other people, but he totally failed me, and had no interest in correcting his poor work. Dr. Grey did these veneers nine years ago. I never liked them, and I never told him or anyone in his office that I loved them. They are especially disturbing now because I have to have a few crowns done and they will have to be matched with the unflattering shade of the veneers done by Dr. Grey. read more

Care quality is very low. They also fabricate charges. His hygienist broke my tooth.And when he went to redo it, he was less than caring about the final finished product. He hurried through it because he had to do it at no cost. Zero concern for your satisfaction of your dental health. read more

I always trusted Dr. Gray & his staff as my dentist & thought he did excellent work but he just lost me as a patient due to their sky- high fees & unwillingness to cut me a little $slack$ over a broken retainer, which actually was not my fault. read more

[[HIGHLIGHT]]Dr.Grey, Deanna and the staff answered all my questions and were so pleasant to work with.[[ENDHIGHLIGHT]] I'm on phase 1 of my tooth implant plan and know I'm in great hands. [[HIGHLIGHT]]They were caring and attentive to all my needs.[[ENDHIGHLIGHT]] I would recommend read more

a week ago Love these people! Is it weird to say that I love a dentist, or the people who work with him? The establishment of humanity in Dr. Gray's office is beyond any measure I have experienced in any industry, let alone the medical field. Real humans serving real humans. A true standout in our modern day humanitarian apocalyptic corporate world. Also, a luxury. Dentistry is quite a lucrative industry, the ability to provide/receive such care is not exactly affordable to many people. Similar to much of the world, dental work was once treated as a medical health need relevant to Maslow's hierarchy. Insurance companies changed that dynamic, clinging to middle aged care standards and costs. Current dentistry costs and lack of valuable insurance coverage have me now considering most dental work a luxury. Final thoughts, Dr. Gray's office has the ability of touching four of Maslow's needs hierarchy: Physiological, Safety and Security, Love and Belonging, and Self-Esteem. If you read the books in their waiting room, you can see they are reaching for self-actualization, Maslow's fifth and final level of human needs. I applaud their efforts! In a dentist you say? Yes, the medical industry has reduced humans to numbers. Dr. Gray and his staff are clinging to humanistic qualities in treatment. Luxury is like that, you can feel worthy even in a dentist visit, if you can afford it. Dr. Rae read more

[[HIGHLIGHT]]I love this office and the entire is awesome and helpful.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Deanna and Doctor Hurtado were a major help and truly care.[[ENDHIGHLIGHT]] Highly recommend. read more

Firstly, I want to thank you all for the wonderful way that you have treated me the past five months during all of my treatments. The moment that I walked through your office doors, it felt like home. The procedures were like an adventure that I have never had at any other dental office before. I was in bad shape with only about 14 teeth, one of which was broken. Prior to going to Espire Dental, it had been 10 years since I last had been to a dentist, and all I wanted was just to have all of my teeth removed, and have dentures due to previous dentists telling me that implants were not possible for me because of my osteoporosis. Then, you surprised me by telling me that I could in fact get snap-in implants; I thought I had died and went to heaven! I have never had a dentist who actually listened to me, and what I wanted. By you doing this, and treating me with such care and compassion, it has caused me to develop a positive outlook in my life, and instilled a new sense of excitement within me because it has taken 20 years to get to this point with my teeth. I may be in my "golden years", but I finally have a beautiful smile! The last 5 months have been the best time of my life! Sure, there was some pain, and some ups and downs, but I was ready both mentally and physically for this wonderful journey with you and your team. As I have told you before, I have kept my eyes on the prize, with the prize being my beautiful new smile, and That day has finally arrived! I just wanted to thank, not only you, Dr. Hurtado, but everyone at Espire Dental who has been involved with my case during the course of my treatment. There is so much love in my heart for all of you, and I look forward to my future check-ups with you! - Kathy Willingham read more

Jeff Gray DDS - Espire Dental - Kathy's new smile! - Cosmetic Dentists Near Me - La Mesa, California

Dr's Gray and Hurtado are outstanding dentists. They hire and keep super experienced employees that actually care. Their offices are designed for comfort (even for those with a phobia of dentistry). They offer sedation (at no extra charge) and do not judge you on the condition of your dental health. I have never felt more comfortable in a dental office than I do here. From the dentists to every member of their staff, they are consummate professionals. Glad I found them! read more

Have been going here for a few years now and cannot speak highly enough about Dr Gray and his team. I've been sedated 2 (soon to be 3) times now for various procedures because of my dental anxiety and some pretty bad TMJ that makes holding my mouth open painful over time. I have 2 different insurance plans (one through my job and one through my husbands) and both of the plans cover the cost of most of my treatment here. The out of pocket difference in cost is well worth it to me to be treated in a dental office that is clean, welcoming, and relaxing. read more

Dr. Gray and team have been nothing short of amazing! We went in for an initial consultation a week before school started with no expectations of work being completed in time for school, but they worked some magic and had her walking in with a beautiful, confident smile for the first day. The feeling of seeing my teenager actually smile for the first time in years is indescribable. read more

Love the staff at Espire Dental. They are very kind, patient and professional. I had to have a lot of dental work done and they really took the time to go at my pace, taking breaks when I needed it. Dr Huertado even checked on me later in the day to see if I was feeling okay. I would highly recommend the whole staff. read more

I have an innate fear of dentists, which makes visiting any dentist very difficult for me. I started visiting this office several years ago and working with Dr. Hurtado and the staff on getting me comfortable with visiting on a regular basis. We started with sedation for everything but cleaning, as it was more comfortable for me to have major work done. Last week I went in and had work done with just numbing to my gums; I didn't think that I would ever reach this point. Thank you for helping me gain confidence at my own speed and believing in me. read more

I needed to change dentist because at Stone Crest Dental things went from bad to worse. I am so glad I give Espire Dental a try, because the service there is outstanding. From the nice sincere greeting as you arrive, the excellent customer service that you get at the counter, an office tour that you get to get familiar with their workplace, and the actual service from the hygienist is the best I've ever had. As with every cleaning, I got anxious, and was ready for the usual torture, but I did not feel any pain, did not bleed and my teeth got 100% cleaner than at other places. The entire Espire Dental team is truly an excellent team. read more

ONE OF THE WORST places I have ever gone had an appointment. I should have gone with my gut. I first spoke with the receptionist when I made the call. She was not nice and very loud. I went ahead and kept the appointment anyway. I really don't understand why she is allowed to answer any call. She never sent me the paper work that she said I would receive. This was a very horrible chain of events. I was greeted by Tania and she was so fake playing nice. Finally after being 20 questioned by her I was finally meeting the doctor. It was not a treat. He is a very nasty man and every word sounded forced and fake. He gave me a bad vibe. I could not wait to get out of that office. I think its time for him to retire. I would not recommend this office at all. read more

I just wanted to share my experience. Going to a dental office is not something I like to do, but dr Hurtado made me feel very comfortable and welcomed, him and his assistant were very professional and very clear on what needed to be done, very pleased with the experience. read more

Dr. Hurtado has been my dentist for several years now. My husband recently became his patient as well. My husband had an appointment recently and during casual conversation with a staff member, (I don't know her name) he mentioned he was having a hard day due to the sudden passing of our dog. The next day a beautiful bouquet of flowers was delivered to our home from the staff! The kindness and compassion from this group is truly inspiring. Thank you for helping us heal through this difficult experience. read more

Well, I've had poor teeth since I was young. Going to a dishonest dentist in my early sixties only made my situation worse. He convinced me to have caps on my upper front teeth and they turned out horrible. I ended up having those teeth pulled and wore a partial for several years. Fast forward - I heard about Jeff Gray's dental office on my favorite talk radio show and made an appointment for cleaning and a checkup. Unbelievable staff met me - friendly, warm, caring - I was impressed. This past January I was finally able to get permanent work done. Dr. Hertado and Betty performed artwork on me during my restful sedation. I woke to a beautiful new smile! Now I look forward to returning in the near future to finish my smile. Love these professionals!! read more

Hands down the best dentist I have ever met. If every office can be like this, I'd say the world would be a better place!!! I consider myself pretty low maintenance with my dental needs (the usual two cleanings a year). I recently had a dental issue and had to find a new dentist. Dr. Gray and team came to the rescue, offering CEREC same day crowns which was a huge plus for my busy schedule. A huge shout out to the biggest sweethearts- Catherine who called me after hours to confirm insurance details and personally welcomed me when I arrived, and also a shout out to the wonderful Brandi and Carla who took extra TLC of my teeth and made me feel very at ease. And yes, this office may be "out of network" with my insurance, but it's worth every penny! As a health care provider myself, I can tell you this office prioritizes the patient by paying extra attention to the small details (putting lip balm on so your lips don't chap out, offering TV/Music selections during the exam, having a mouth opener to put less pressure on the jaw during a crown fitting, and walking you through every step to maximize your comfort). Thank you Dr. Gray and team for making my dental experience a great one! read more

I have no words and it won't make a difference. all I know is I was already afraid and worried about dentist now all my trust is gone. And fyi t they are out of network so they can charge what they like. Their words not mine. read more