Purchased the new Honda from this dealership, Sales person Chayse Fuller did a great job. I give him a 5 stars for professionalism

beware of all dealership service departments and question what they tell you. almost got ripped off for $2,400 on air conditioner repair to my CRV there. was told the compressor was bad/failing so i would need to replace it, the condenser, the evaporator, expansion valve--the whole system. price:$2,400! i questioned it, talked to a service manager, he spoke to the mechanic again and i was told the same thing. took my CRV to a local mechanic to check this out. turns out the problem was the A/C fan motor and the radiator fan. had it repaired at Christian Brothers and cost was $695. works fine now. this is either downright fraud at the dealership or unbelievably bad incompetent diagnosis. i am livid. read more

This story has a happy ending. Tameron Honda told us our Honda Pilot had "catastrophic engine damage" and was not worth repairing. But we decided to have our car towed to our mechanic in Nashville--Woods Garage--and they were able to fix the problem in two hours for a couple of hundred dollars worth of labor and parts! Initially, no one from Tameron Honda returned our calls. But once the service manager and the owner found out about what had happened, they called me and were very apologetic. They discovered why we had been given such an incorrect assessment of the engine, and they helped compensate for our lost time and hassle by sending us a very generous gift card. So they blew it, and then they made good on it. And that is just what we all hope from each other. read more

UPDATE When I first published my review, Tameron had not yet received my mother's trade-in. The sales manager said I'd have to leave a check for $6000 in case my mom's car came in wrecked. So I did, after being told my Keith, Billy Sun the finance guy and the sales manager that they would hold the check until the received her trade-in. But wasn't I SHOCKED when they cashed the check the same day, putting my checking account into the red by $5770. After screaming and cussing at all parties involved in this fiasco, I was reassured by Rob, the co-owner, that all will be made right but I need to give him 'a chance'. I filed a complaint with the BBB demanding that Tameron reimburse me for overdraft fees and reimburse my mother for $500 for this mess. Rob replied to the BBB stating Tameron would give me back the bank fees and the $500. But as of today, 4/10/15, I'm still waiting for these nefarious people to cut my mother a check. I've been trying to get Billy Sun to solve this problem but he's not returning my messages any more. So both my mother and I were screwed without being taken to dinner first. Avoid, avoid, AVOID Tameron Honda. The whole lot of them will smile in your face then li, and they obviously have no conscious about stealing and lying to an old 80 year old woman. There's a special place waiting for you in hell, Tameron owners. You should all be so deeply ashamed of yourselves and all I can say is what goes around, comes around. I hope your entire lot gets pelting with softball-sized hail, you lying bastards. Original post 3/20/15 My elderly mother lives in Dallas and when she is ready to purchase a new car, she has me handle all of the negotiations and dealings. I love car shopping, because I have always gotten the exact car I wanted for the exact price I want. The only thing I hate about the whole experience is the long, drawn-out, back and forth dickering that goes on. Here's your money, give me the damn car. I have cussed out car salesmen and sales managers before (I won't name names, but their initials are Serra) and walked off the lot. I once called a dealership in Montgomery and asked the receptionist if they had any salesmen that weren't slick and greasy. My daddy used to say that a car salesman has one foot in jail and the other foot on a banana peel. So I'm not naive and know how to buy a car. When my mama decided recently she wanted a new car, I researched and told her that a Honda Accord would suit her best. Now in Dallas, I'd have all kinds of Honda dealerships to choose from. But a friend has her 300,000+ mile Accord serviced at Tameron and has had only good things to say about them. So I stopped by Tameron on a rainy Friday and found a 2015 black Accord EX-L that I liked. I first met the sales manager (Rob?) when I walked in, a very friendly man without being sleazy. He took me to Keith Veigas (sounds like Vegas) and I told him I was getting a car for my mother and wanted that black one. We talked about her current car and Keith said the dealership would like it as a trade. And I was surprised when they offered fair market value according to edmunds.com. Mom also wanted Michelin tires and body molding. No problem, we can do that says Keith. No arguments, no pushing, no California sales technique (that's what got Serra cussed out), no patronizing because I'm a woman (I'm talking to you, Jim Burke Buick) and I never lost my temper or got upset. Most of the paperwork was completed by that evening. During the whole process, Keith couldn't have been more helpful or instructive. He went over every form I had to sign and expedited the process so easily that I never had cause to get worked up. The car was exactly the way my mother wanted it when I took delivery and I drove it out to Dallas. If you're in the market for a Honda, I recommend you contact Keith at Tameron. I really appreciated his low pressure sales tactics and his easy-going demeanor. - read more

We had found a car online at another dealership, but thought we'd try our local dealership first so we stopped by Tameron. Scott worked with us to get the car we wanted at the price we wanted to pay. If you're looking for a good used car at a fair price, go to Tameron and see Scott. He'll work with you to get you what you need. read more

If I could give negative stars for this service department, I would! After waiting almost 5 hours to find out what was wrong with my car instead of the 2 hours I was promised, I finally told them to give me my car back! This is the second time I have waited all day to get a car diagnosed and repaired at this dealership. I am SO done with Tameron Honda! read more

I am amazed at the prices this place charges for basic services: $52 oil change, $175 to spin rotors, $440 to change transmission fluid and a few filters. All of these services can easily be done from great mechanics for half the price. Don't waste your time or money. Unfortunately they had already changed my oil when I learned the exorbitant price. I'll never let them work on my Honda Odyssey again, and you shouldn't either! read more

I had a pleasant experience shopping for a new Honda at Tameron. Richard Robichaux was very helpful and courteous to us. We were able to test drive the car we were looking at and spoke with a pricing manager very quickly. If you visit Tameron be sure to ask for Richard. read more

I had an amazing experience at Tameron Honda. I have nothing but awesome things to say for Larry McCullum. He went above and beyond to help me find a car. He never once tried to sell me something that I could not afford.He listened to me and because of that I walked away with the perfect vehicle and a new friend. Thank you to all that helped me , and God Bless each and everyone of you. read more

Dealers were not professional at all. It is a place where people buy vehicles, not a mechanic workshop.so please dress properly and clean. Also, they treat you very badly if you dont buy. I would give it zero star! read more

All the car I've ever owned I've bought at Tameron Honda. I've never had a problem with my cars. That's my go to place to shop for cars you can never go wrong with a Honda. The staff at this location are very knowledgeable about the cars which makes the experience much easier. I recommend checking it out it's the go to place for cars. read more

I'm not sure if it's due to negative Yelp reviews but they seem to have taken notice and made an effort to improve. We recently had repairs done on our Pilot which was unsatisfactory. But the manager, Richard Sans, made sure our concerns were addressed and rectified the problem. He also responded to my frustration and slight loss of temper with cordial professionalism. I hope my experience is a sign of positive change and not a one-off. I would definitely come back. read more

Tameron Honda gave me a great first car buying experience. But I owe a special thanks to my dealer, Erika Stephens. She was extremely professional and helpful. She knew so much about the car almost like she made it herself. After she took me step by step though the buying process, she answered all my questions. If you're planning on buying a Honda, I would definitely recommend Erika for a truly no pressure awesome buying experience. #Honda #Fi read more

The general manager of the Used car section was so disrespectful and pushy that I ended up not buying a car I was really interested in. He even tried to justify his behavior by saying that he was doing me a favor and saving me money. I wish I had read more reviews of the place before going there. All the reviews here describe the unprofessional nature of the place really well. read more

I've read some negative reviews and have to say my experience was nothing but pleasant. My salesperson, Erika, was friendly and helpful. The sales manager made a point to know who I was and greet me each time I came in. The finance manager gave me his cell number in case I had questions. If you're wondering why it took me more than a day to purchase my new car, it's because I was working with insurance agents as well. My car was totaled and I picked out the new car before all the insurance paperwork had been processed. The collision manager priced out the repair on my car and submitted it within 24 hours of receiving the vehicle. All the paperwork was done, signed and just waiting on the check from the insurance agency. The showroom is clean, with very nice restrooms and a snack bar. Upon completing my purchase, Erika took me to the service department to introduce me to the service manager and technicians. Erika even helped me set up my Bluetooth and store speed dial numbers in the car. read more

I will provide only the highest marks for my experience at Tameron Honda of Birmingham, AL. Ms Hughes is an exemplary salesperson. Her professionalism is matched only by her unlimited patience, extreme understanding, and high level of communication skills. It was nearly a ninety day process from the time I started researching the vehicle I wished to buy and yesterday's closure of the deal. Throughout it all Ms Hughes exhibited a caring attitude and walked me through each step of the process. While I initially wanted to buy a 2019 Honda Ridgeline RT, it was through her explanation of trims options, and two personalized videos of accessories and vehicle options which induced my purchase of Honda's top of the line pickup crossover, the Black Edition. I have never driven a finer vehicle, nor have I ever been so personably treated in a new car purchase. Dropping over $45,000 is not something I do every day, but I feel totally assured I will get my money's worth from this vehicle. Ms Hughes is a benchmark by which Tameron should compare all their sales staff. I will not only recommend Tameron to any prospective auto purchaser, but I will suggest Ms Hughes by name as the single finest ambassador of the Honda brand. read more

Bait and switch pricing. Offered a quarter of what other dealerships offered for my trade. Sales staff and manager immediately became hostile when I pointed out the obvious problems with their "deal." Highest OTD price compared to several dealerships in four neighbouring states. read more

I purchased a new Honda CRV 2013 MY first problem was brakes The brakes began to make noise at 3500 miles I tols customer service at my oil change visit Again at 7200 miles the noise and brake pedal movement To make a long story short i have had brakes and rotors 5 times in 53467 miles in which i have paid for the last two sets I called American Honda to report problem I was told that is normal wear and tear My current brakes and rotor are within the 12month warranty but they will not fix them with out charging me again Also im on my third battery I have owned 9 NEW HONDAS and loved them all but never again after this one TAMERON broke a loyal honda driver PAM read more

I enjoy my experience with Tameron Honda, the service was exceptional.

Jason provided great, fast service. Wonderful waiting atmosphere with complimentary cafe. Glad to look forward to car service

My third new Honda purchase from Tameron and I couldn't be happier. My past experience with the service and body shop departments have been exceptional. read more

Easy to set a service appointment and in and out within the hour for an oil change. Love the extended hours. Service reps always polite and helpful. read more

Staff very nice & professional. However, if you're in the used car building, it is run down with nowhere nice to sit. I've purchased a car before where there has been a full set up with TV, snack bar and kids playroom. This is not the case. But if you go into buy a brand new Honda (into that building) it's a lot nicer and very clean. I could go on about me experience and every detail but that would take all day. So I'll just say that they made me feel like my car was going to fall apart and I needed to get into that Honda today!! Everything fell through (and thank the Lord it did). Went to have my car serviced and my normal place just now and my car that I have is just fine. read more

My Sales team, Phil and Felicia were outstanding in their attention to every detail and concern that I had. They both went the extra mile to exemplify professionalism, expertise, respect and good manners. Also, the Service Dept is phenomenal. Zach and Jason are excellent consultants and attended to my every need as I prepared my 2007 Accord, that I also bought new from Tameron to give to my grandkid. It was an awesome experience on Sat 6/25/16 to buy a new 2016 Cashmere Frost Accord and get my 2007 Accord in tip top shape. By the way, I delivered the 2007 the next day and it was and still is a big surprise and JOY to my grand-kid who is working full-time and going to college full-time! read more

Negotiations took 3 days to buy my new vehicle... That should have been clue number one. Less than a year after owning the car, I had to take it in for warranty work... A nightmare! Being a woman they didn't want to believe me when I told them the problem was in the steering column. I had 2 kids with me at Tameron for four hours, and left the baby with a sitter, not knowing it would be an all day event. They offered to take me somewhere in the shuttle and when I started taking car seat out of my vehicle to put in the shuttle, the shuttle driver told me that he did not know if he would be the one to come back and get me. I was going to have to take the car seat out at the mall and leave them somewhere to keep from waiting any longer at the dealership. Finally, he elaborated that if I was willing to wait 15 minutes he could be the shuttle driver to come and get me. No problem. Well, I went with the technician for a test drive who drove my vehicle like he stole it, scrubbing the front and barking the tires. I explained that that is not how I drive it when it makes a funny sound. It was close to rush-hour and he suggested that I drive it around to see if I could get it to make the noise. I told him after four hours I was not going to make those kids sit on the interstate in 5 o'clock traffic. I told him I would come back later. Of course the problem was not fixed because they did not listen to me and decided to oil the strut caps instead of checking the steering column. I live an hour from the dealership, and after I took my car back in to have the real problem fixed, they told me they did not have a loaner vehicle. My husband followed me so that I would not be stuck at the dealership for hours. After a day without my car they called and offered to rent a car for me. That would require another 2 hours there and back... No help! I could have used a loaner car two days prior, or when I went in the first time. When I finally got my car back the steering wheel was not lined up properly, and there were gouges and scratches in the dash. Now they have offered to rent a vehicle for a project that will probably only take 30 minutes, but did not tell us that on the front end. Now another 4 hours back and forth twice, with kids and car seats! We'll see how it goes, but as I am having to go and rent a car right now I am not very happy. Tameron's slogan is, "you'll love the way you're treated" but so far we've hated the way we've been treated. Did I mention that we had to go across the street and rent the car? Again, this is warranty work they botched and I'm having to use my credit card to reserve it. Tameron has a 250,000 mile warranty provided you let them do all your maintenance and repairs. Well, we will never know about that because we will not be back. Knowing Tameron, they will probably find a way to weasel out of a warranty anyway. read more

Had a great experience buying a car there yesterday working with Chayse Fuller and David Martin. Both were very professional and helpful!

I was in the market for a used car and the salesman, Bart Morris made this experience easy. He was knowledgeable about the cars and listened to all our needs and responded with good suggestions. His follow up with us was timely and provided pertinent information. Thanks to Bart for paying attention to details that helped us. read more

Erika Stephens was amazing. I came with kids to look for a new Fit ~ 7 pm. Erika was patient with us making a deal until ~ 9:20 pm. Suffice to say, we bough a new Fit 2016 named by kids "Fifi". It was a breeze to deal with all the personnel. Erika arranged that we bring the car next day for detailing, which was done very efficiently. I enjoyed buying a car at Tameron. read more

I purchased my 2016 Honda Odyssey EX-L in September 2016. It currently has 33,000 miles on it. My sliding doors do not close properly. They close and then immediately reopen. Daily problem with one door and occasional problem with other. I took it to Tameron Honda. Tony, the service advisor, said this was a common problem with the Odyssey. I showed him a video on my I Phone of the door doing this. Tameron refused to fix my doors because the issue did not duplicate itself while the van was there. This is a daily problem. Tony flippantly said, "we're not just going to start throwing parts at it." Really. That is exactly what I would have done. It's a 36,900 dollar van about 7 months old that is still under Honda warranty. Yep I think I might have replaced a part in an attempt to fix it. Now I have no choice but to trade it which I really don't want to do because of the money it will cost me. I like the van other than the fact that the doors will not close properly. To be fair it should be noted I did not buy the vehicle from Tameron. They did not have the specific vehicle I wanted at time of purchase. Had I bought it there I imagine they would have fixed it. However my warranty is with Honda, not Tameron so I feel my vehicle should have been fixed. read more

Simply Awesome! I purchased an Accord back in 2012 and have had ALL my service done there! Nothing major...after all it is a Honda! Until recently, I have not had any major problems with this vehicle. However, sure enough, 1 month after my factory warranty expired, I started having major issues with my transmission. Initially, I was told by the service rep that indeed this very expensive repair would not be covered...and after reading the fine print of my paperwork, I verified that he was correct. However, I decided to contact one of the owners / GM, Rob Gallick to see if there was any way to get this very expensive repair covered under Tameron's Lifetime Powertrain Guarantee. To my surprise, Rob worked out a very acceptable compromise with me to get this covered...with Tameron overwhelmingly paying the "lion's share" of the cost. In today's business environment, it is VERY refreshing to see a company have integrity to actually stand behind their product. Tameron could have just said "sorry, that's not covered"...but instead that went well beyond what was expected from them...as a result they have created a LOYAL customer for life! read more

I really didn't want to give them one star. My experience has been with the Service Department. I took my van in because the check engine light was on and it kept misfiring so basically the van would not go at certain times. I took my van in on April 18th and just picked it up today for the 5th time. They told me the engine needed rebuilding at a cost of around $6000. My van is a 2007 and I know nothing about engines so I was agreeable. I asked about trading it in and was told I wouldn't be given anything for it. I first picked up my van on April 24th with the Service Advisor Zack Lawson telling me it was like having an engine with 0 miles on it. I drove it 1 day and the same thing happened. This time it did it while I was at an intersection trying to cross 2 lanes of traffic. I said Please God alot. No one hit me. The next morning I took it back to Tameron and told them what had happened including the stopping in traffic. They got the code reader and they said it was showing misfiring. They asked me if I had just filled up with gas and I had. I purchased the gas at Chevron and they said it should be alright. This was Friday so they told me to drive it over the weekend and bring it back the next week. They did give me a card for a free oil change which I will never use. So the next week the engine light was still on so I took it back to Tameron. This time they called me the same afternoon and told me my car was ready. They said it was a cracked spark plug. OK sounded reasonable. 2 days later while driving on the interstate the same thing happened. I was on 20/59 toward Irondale with tons of 18 wheelers. I somehow managed to get over to the side of the road. I was so upset I called my brother to see if he would go with me to Tameron. He was out of town but called Tameron and they said to bring it back in (4th time) and they would get me a rental car. After the engine was off for a while and I could stop shaking I took the car to Tameron. They said they had no idea what was wrong. I guess in my unknowledgeable mind I thought if you rebuilt the engine it should be OK. After keeping my car for a week and a half they called to let me know they were positive it was great now. They were a little vague on what was wrong and didn't give me one piece of paper showing what they did. Zack Lawson told me he hoped to never see me again except maybe for an oil change. Took my van and guess what? 4 days later the engine light came on again. So for the 5th time I go to Tameron Honda. This time I talked to the Service Manager Phillip Dean. He said he was not aware of the issues and Zack Lawson no longer worked there. He said he would make it work but at this point I am more than a little skeptical. At this point I am beginning to think I have really been taken advantage of and at least twice was put in a bad situation driving. I asked the Service Manager if he could speak to someone about refunding some of my money. I had spent a lot of money and would not be able to purchase another vehicle. And who would buy mine and I really wouldn't want to sell it to someone else. They keep it a few days and the Service Manager said something about the gas tank being dirty so they cleaned it out. He told me the car was ready. He had no intention of speaking to anyone on my behalf and I was told there would be nothing given back to me. They did what needed to be done even though it took 6 weeks, $6000 and 5 trips. I know dealerships charge more than just the random repair shops but I also assumed they would fix it correctly. I waited too long to go to the Service Manager. I will never go to Tameron Honda again but the next place I have to use I will not be trusting and I will ask many,many questions. read more

For more than two days I was lied to and tricked by at least two employees at this dealership maybe more. The main liar was Nick Foster. For two days he told me the car was there and to come test drive it when it was clearly sold prior to these conversations. He even had the audacity to send me a personal video telling me the truck was being "cleaned" and that he couldn't show it to me. What really upsets me is that they did a hard check on my credit score that will lower it all for a purchase that was not even possible. I will try taking this unnecessary credit check complaint up with BBB and other entities. After I drove more than an hour to this dealership only to find that the truck was sold a few days prior, they tried to sell me a different truck. While I waited for Nick Foster, another lying salesman tried to convince me it was the same truck and that they removed the Tacoma TRD stickers "because they were faded" but that it did in fact have a $1,500 TRD off road package. This appears to be another blatant lie. I'm just glad I got out of there before things got worse or I was tricked even more and conned out of money. I hope this review can help others avoid this dealership. I also hope this review can teach salesmen that you might be more successful in life by being honest. Do you really think people are going to buy something from you after being repeatedly lied to?! read more

My husband and I were in the market for an Odyssey. The first salesman we encountered was very nice and we had absolutely no problem with him. He brought over the numbers to us and #1 they would not come off a dime of the MSRP and #2 tacked on over $2000 worth of accessories. The final quote was over $42000 (approx) after fees and accessories..... The sales manager came over or at least we think he was and I wish I had his name..we haggled with him for about 30 minutes straight. He tried to tell us that our trade was not worth more than what they were giving, BUT he couldn't even tell us what we were trading in. Then they had over $2000 worth accessories that they added on top of the MSRP...they had a sunroof visor listed for $495 and it is only $153 on the Honda website and a Cargo Tray was $500 and it is $114 on the website. They had a few other things, but we told them we didn't want those, but were told we had to and we didn't have an option.....We finally got fed up and asked for the keys back to ours (we were going to trade) the guy jumped up and threw his arms up and said "oh so it's going to be like that huh" as he got in my husbands face and we just kept asking for our keys and we said we would just go somewhere else and he told us it was a free country, but taxes were higher elsewhere.....I have never been talked to or treated like that by a car salesman or any type of sales. Needless to say, we went to another Honda dealership and bought the same vehicle for thousands of dollars cheaper, including fees and NO accessories. We would not take a car from these folks even if they were giving them away. read more

I would like to thank John Star Farmer and the Tameron Honda dealership in Hoover, Alabama for helping me purchase a certified used 2011 Honda Accord. It was my first experience with Tameron or any Honda dealership.for that matter, but now I will never buy a car from any place else. John Star Farmer was one of the nicest and polite people I have ever met in my 62 years on this earth. He was not at all like a salesman to me. He was personable and kind and made me feel like family. We talked about so much and I spent most of my day at the dealership while they worked to get me the financing I required. I appreciate the effort and have stayed in contact with John Star and he always reminds me that he is there to help me in any way he can and stands behind Tameron and the Honda he sold me. I hope someday if I ever need to make a trade-in, John Star will still be there because he is the salesperson I would like to deal with. John is a 'BRIGHT STAR' in the house of Tameron Honda as far as I am concerned. read more

My wife and I discussed purchasing a minivan for our family for several months. We researched minivans online and spoke with friends and family about purchases that they have made. We finally decided to purchase a Honda Odyssey. I had to bring my VW Jetta TDI to the VW dealership for issues and recalls. While I was there I decided to call Tameron Honda to speak with someone in sales about what they had available. My friend purchased an Odyssey earlier this year and he raved about his experience at Tameron. I didn't realize that Tameron Honda was only a couple of miles away from the VW dealership. Erika Stephens, in sales, offered to pick me up so that I could see what they had in inventory. Erika was very knowledgeable about the Odyssey and we were able to find the right one for my family. I was surprised at the no rush no hassle process. Erika patiently went over all of the options available in each model to be sure that we got the car we wanted at a price that fit our budget. I would definitely recommend purchasing a vehicle from Erika Stephens at Tameron Honda! My wife and family joined me at the dealership to finalize the purchase. My wife was impressed with the professionalism, knowledge of product and how helpful everyone was during the process. While we were signing our paperwork Erika kept our kids entertained in the waiting area. We greatly appreciate the Tameron Honda team for our new 2016 Honda Odyssey! read more