The service department is decent, and the reps I've dealt with have always been professional. I understand that dealerships typically charge more for maintenance than a independent shops. However, I was genuinely taken aback when Tameron quoted me $100 to replace a cabin air filter! That price is excessive considering you can buy the exact same filter for about $8 on online and replace it yourself in under five minutes. Marking up an $8 part by over 1000% in my opinion is completely unreasonable and unethical. This is why I only use the dealership while the car is under the free maintenance program. After that, I take it to a reputable independent shop that charges fair prices. read more

We were disappointed that the sales team didn't follow through on their commitments. We love Honda, but due to this experience, we ended up purchasing an Infiniti read more

This is a review of the Body Shop... Tameron is an arrogant and nonchalant service provider. They will only extend themselves to achieve mediocrity in their work and make excuses rather than effort. They do not care about the customer or the customer experience. The work took twice as long as necessary, and they don't care that costs you money. If I could give them zero stars I would. read more

Customer Beware: There have been several instances where service department staff recommend services that have already been provided at the location. My last experience has forced me to part ways with ANY service there. I came in for an express oil change (2 hour wait). Check engine light came on, so oil level was checked and it was discovered that the oil was at 1/2 inch on dipstick with sludge stuck to dipstick. My question is if I just received an oil change, where did the oil go? Service department was contacted and I was advised that I needed a catalytic converter. I reached out to Honda Corporate with my concern and the issue was not resolved. Save yourself some time and expenses. Drive to another service department. read more

Excellent customer service from the service department. Nice, comfortable waiting area with free snacks and drinks. There were also free Dunkin Donuts and sub sandwiches. Very pleased with my experience! read more

BE CAREFUL BUYING A USED VEHICLE FROM THIS DEALERSHIP!! I purchased a 2014 Toyota Highlander, and after they said it went through their "121 Inspection", as soon as I got it home, I heard a vibration/humming noise in the transmission; the front seat adjustment panel is coming a part; the rear tailgate is not functioning properly. These are things that should have been fixed prior to me buying it. It may be good to take any vehicle you are thinking of buying to a mechanic to look over first. read more

I didn't want to write this review. But here we are... First of all...DO NOT DEAL WITH TRENTON DAVIS!!!! HE WAS VERY UNPLEASANT! First, I showed him the car on their website that I wanted to look at and test drive...He brought back a 2025 HR-V, but not the one I wanted to look at. Then, when I told him that this wasn't the car, he proceeded to say, "Well, let's just drive this one to see if you like it." I told him I know I like it, but I want to see the one I asked about. I parked it, and he got out, and I noticed a shift in his attitude...I gave him grace...because it had been a long day, and everybody would have rather been somewhere else, I'm sure. I test drove the SUV, I liked it, so I was ready to do some paperwork...fast forward...when my partner came to assist me in this process, his demeanor changed to the point my son noticed it. We didnt want to cause a disturbance, so we walked out and left the dealership to kinda cool off and gathered ourself. It may have appeared that we walked away because of the price, but it was to think and gather my thoughts and calm down. We came back, to get the car because it was a good deal. Each time, I asked him something he would give me quick unconcerned answers... he was just sitting back on his phone. Actually, no one asked us was we ok, or acted concerned. He over talked me, when I was asking him something, and all he was saying is what time can you come back tomorrow, what time would be best for you to come back..... Fast forward again... Ethan, was suppose to deliver the car, he didn't. I really wished he did..but Trenton did. When he drove up to my home, he asked where you want.me to park it? I told him in the driveway.. which its only one place you can clearly see to park it...unless he was going to leave it in the street.. when drove the car in the drive way..he drive into my flower bush! He hand me keys , and I said thank you. He walked to the car that was driving him back. Saving the Best for last.... Ethan was good...He got a smile out of me...lol Francisco Lopez was really Great!!! I wish he was my salesman!! He had a genuine conversation. He made me feel like he was concerned. He actually wanted to bring it to my job for me, whe Ethan couldn't do it. But we quickly realized that wouldn't be a good idea, because I would still have to get two cars home... So Thank you Cisco and Ethan. Trenton if you going to talk about Jesus.... Act like you follow Him!!!! read more

$100 oil change is by far the highest I've paid in my life. And the quoted time of 90 minutes was far surpassed at 3 hours and counting. My service attendant was very polite and apologetic and informative. I did not appreciate that the mechanic left my heater blasting at 81. The dash computer was not reset. It still showed an outdated service code. My three kids raided their snack bar during our time there. We stayed so long they got breakfast Shipley donuts and Jimmy John's sandwiches for lunch. And of course trail mix, Doritos, and PB crackers in between. They do have a kids room with a dedicated TV for cartoons so my 3 hours of being trapped there were not too awful. So essentially they show a good face but execute sloppy work in the back end. I will have to go back for some recalls but I will be taking their complimentary shuttle this time around. One item I would add that would be a nice touch are complimentary carwashes. read more

If you're buying a new car the experience depends more on your individual situation than it does on the dealership. If you're credit is good and you're shopping for something you can afford then you'll have an easy time getting what you want anywhere and Tameron Honda is no different. It's just a basic dealership that sells Hondas. If you need one there's no real reason not to buy it here. Nothing particularly outstanding about them, but nothing terrible about the sales department either. So go get a new Honda if you want one. It'll be fine. That being said, avoid the service department here at all costs. They are inefficient. They are slow. They take appointments and routinely blow it when it comes to honoring those times or valuing yours. They are disorganized. They are borderline rude and apathetic at best when it comes to customer service. They are among the most expensive service departments of any Honda dealers with which I've ever dealt. If you make it in and out of here in a timely fashion with your service done correctly then consider yourself lucky. I almost never leave negative reviews. I have good experiences almost everywhere that I go. I do not have unrealistic expectations of the world or more specifically of car dealerships. Shit happens. Sometimes, in some places, it happens all the time. This is one of those places. Buy the car here if they've got what you're looking for, but for the love of God take it someplace else for service and save yourself a lot of trouble. read more

Andrew Carney was great at helping me get my 2026 Honda Civic! His goal was entirely to help me find what I wanted and be able to leave that day happy with my purchase, and he achieved that goal! He cared about my financial decisions and interests in buying a car that I loved and worked with me to ensure I was happy with my choice. I am very pleased with my experience at Tameron Honda :) read more

Came here to look for a car several months ago, and had horrible service. The salesperson kept talking over me when I tried to tell them what I was looking for, and basically rushed up to my car window the second I pulled into the parking lot. I hate a pushy salesperson, and I ended up buying from Hoover Toyota who were super helpful! read more

My husband purchased a car from here. Which I referred him. I in return went back and purchased my car. We never received our referral bonuses from them. When we called about it, we were given the run around. It's been 7 months, no calls or returned emails. read more

Honda notified me that my 2019 Honda CR-V is recalled with a faulty fuel pump. Made the appointment at Tameron, took it in, had them rotate the tires, replace the air and cabin filter. They accidentally changed the oil in it too and didn't charge me. Great! After the replacement, the CRV wouldn't start easily. It has been about a month since the fuel pump replacement and it wouldn't start at all. It left me stranded. Took almost 2 hours to get a tow truck, of course during one of the hottest days of the year. Towed it to Freeway Honda which was closest dealership. Turns out, when Tameron installed the fuel pump, they broke the O-Ring, which in turn caused the fuel pump to fail. Freeway Honda fixed it ( supposedly). Please do not take your car to Tameron.... I am now out the cost of the tow. read more

Tameron Honda - Whoa. There must be 15 cars here in line for service. - Auto Repair Near Me - Birmingham, Alabama

I have mixed emotions for this dealership. I called and spoke to Kelsy or Kaylee (Internet sales person) who spoke to manager Shaun to see if they had the car I was looking for prior to making the drive over, as I was not shopping. They had the car. When I arrived they tried to sell me a used car as a new one, and then finally advised me that they did not have the car that I called about. I had verified by stock# that they had it. The entire experience was a fiasco and I was shocked as it was my first experience with the great "Honda" dealer. My daughter had purchased her first CRV last year from Autonation Honda and was convinced that the car saved her life on XMAS EVE 2023 during a head on collision in AL. So I went to pick her up the exact same car but a 2024 this time while she was getting a CAT scan. The plan was to be back at the hospital within 3 hours. That is why I had called ahead of time. I was in such a state at the time and did not read the reviews which is an absolute no no for a yelper. Needless to say, THIS dealership with Shaun leading the way, made it right! They found me the same car and a better than base model, the one I came for. They even discounted the car to make it almost the same price we would have paid for the base model. It worked out in the end and they gave many apologies!! This was all bad that got worse and then worked out for the better. A good example of when people own their mistakes and do the impossible to make it right! read more

Tameron Honda - Auto Repair Near Me - Birmingham, Alabama

Desperately needed a car so reached out about a decently priced used toyota. Spoke and set an appointment with Alexandria. Havong noted the age/mileage I made it a point to ask about a warranty before arriving as I figured one wouldnt be offered (although I wanted to purchase it if possible).. However, being in sales myself AND having already dealt with shady car salesmen before, I wanted to see if they would give me a runaround. I repeatedly asked if the particular car was available for a warranty and was met with "We offer warranties and my manager will go over that with you" (Note: For those unaware, this usually means that it's not offered on the specific item you're actually asking about. the Manager's job is to act surprised and keep you from being upset/leaving as they explain that "There must have been a mix up in communication"), even after clarifying that I was using Uber for transportation and would not appreciate having that money wasted and asking to speak to said manager over the phone to confirm, she stood firm and flat out stopped responding once I asked about calling (and was already en route). I arrived minutes later and never saw Alexandria OR the mythical manager, but was instead greeted by an entirely different representative (who actually seemed decent enough) and was able to confirm in less than 3 minutes that no warranty was offered on the vehicle. I let him know that had I not been lied to/purposefully misled I would still have been open to purchasing the vehicle, then promptly walked out with no intention to ever purchase anything from this particular dealership. TLDR; Beware of shady business practices (I.E. "The old bait and switch"). I as a general rule do not spend money with ANY organization that is willing to lie to and mislead potential customers in an effort to get foot traffic (a common sales principal taught in many sales classes btw), as it tends to lead to them cutting corners/lying elsewhere in the process as well. I suggest going around the corner as I spent all day at other dealerships along highway 150 and although I did not purchase from them at that moment, in the hours I spent at each respective location, I found nothing nearly as blatant as I did within minutes of walking into this Honda dealership. read more

I always have a really nice experience here. I've had my service taken care of by Marion several times now, and he is amazing. He genuinely cares for the customers and doesn't like to force you into purchases you can't make, which is really appreciated. Whenever they tell me about the surveys towards the end of the appointment, I ultimately never receive them, so here I am. Thanks Tameron! Only 4 stars because they may want to fix that survey problem. read more

I have to say, my experience with Tameron Honda was less than stellar. I needed to have my car towed there to have the transmission replaced. My warranty company let me know that the transmission should still be covered by the Honda factory warranty, but when I called and spoke to a service rep and try to facilitate having my car taken there, he was adamant that my factory warranty no longer covered my transmission. This caused a couple days of back-and-forth with my other warranty company and they ended up having to call Tameron Honda and make them realize my factory warranty still covered it. A manager called me and apologized for the confusion, and told me that the person that told me my warranty wasn't going to cover it was "new." I get the car towed there and they let me know that the part was going to have to be ordered from out of state, which is fine. That's understandable. As soon as the part came in, they did finish it quickly. I picked up my car, took it home and thought that was it. I didn't need to get in the trunk that day, but when I got into it a couple days later, I noticed the part featured in the photo just sitting in my trunk. I called Wade back and sent him a picture of the part and he asked me to bring it all the way back to the dealership so that they could put it back on. I asked him if they would mind cleaning my car or washing it or something in exchange for the inconvenience, but he didn't even reply to me, and instead handed my boyfriend (who took the car up there) a coupon for a few dollars off an oil change if I took it all the way back there again. Then a couple days later, my battery was dead on my car. Never had an issue with the battery before and had to pay to have it replaced, so I am assuming they left something on and killed my battery for me. Before the issues with the part I found in my trunk and the dead battery, Wade had asked me to make sure I leave him a positive review on a survey that I would be sent, but after all that stuff happened, I never got a survey. Go figure. I've had issues with another Tameron business before, Tameron Hyundai, so this company will definitely not be getting my business in the future. read more

Tameron Honda - Oops, we forgot to put your car back together, ma'am. - Auto Repair Near Me - Birmingham, Alabama

Tameron Honda car purchasing process is ridiculous. I have never been to any dealership in my life where I have waited over 2 hours from start to finish of a car purchase. The sales team is unprofessional and disorganized. There are too many people involved in purchasing the vehicle and no one is communicating with one another. You are constantly repeating yourself to each new team member who walks up to you. The finance personnel is super slowwww... Be prepared for a lot of confusion, jokes, and a long wait. read more

update. I didn't buy a car from Wayne T. in Tuscaloosa. not sure how that was posted. shop carefully and do your homework.

incredibly disappointed with my most recent experience with Tameron Honda. i have purchased four new cars from this dealership over the past 10 years. Friday, I was helping my daughter through her first car purchase on her own. she had previously test driven the car, they appraised her trade and numbers were pretty well on their way to being set. When we arrived on Friday, to make the purchase, they inflated the price of the car (a used car) citing the recent imposed tariffs by Trump increased the price of the car. incredibly disheartened by this tactic as tariffs have nothing to do with used inventory or assets already owned by the dealership. We ended up not purchasing the car and will be looking elsewhere. Tameron lost a loyal customer of 10 years who promoted them whenever possible and a future customer with my daughter and her husband. Incredibly disappointed with Tameron Honda of Hoover. read more

UPDATE : I took the pilot to Sunny King Honda in Oxford and would HIIGHLLLYYYY RECOMMEND SUNNY KING HONDA. They fixed my car and were so helpful and thorough. Austin even fixed an issue that wasn't even on my list. read more

Is there an option to leave less than 1 star? I bought a used vehicle that I love! However, the tires were dry rotted. When I asked the salesman about it... he said it passed safety inspection and there was nothing wrong with the tires..... Only to have 4 dry rotted tires. There was some major communication issues. I had to take my vehicle back 4 times just to be told to bring it back another day.... After making appointments... Not to mention they completed the financial paperwork wrong..... I had to go back to sign the papers again and the financial guy tried to argue with me about the terms that were previously agreed on. ‍ read more

Tameron Honda - Auto Repair Near Me - Birmingham, Alabama

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I recently visited Tameron Honda at this location and seriously was concerned abt the YELP review I read. a little nervous but decided to give it a try. Glad I did. The staff was very helpful, knowledgeable and in my opinion, quick! Maybe the bad review has helped them correct some issues, not sure but I have nothing but praise! read more

Purchased3rd vehicle here. My final salesperson, Eric, was great. Answered all questions. Was knowledgeable and informative. First salesperson and sales manager did not respond to emails with follow up questions after test drive. However, happy with price. If you go there ask for Eric. Great guy with no pressure. read more

Spoke to Steven via text about a RAV4 I saw on the website. He assured me it was available and on the lot. We made an appointment for a test drive for 9 am the next day. When we got there we told Danny we were only interested in looking at that one specific vehicle. He told us to come outside and he showed us a Honda. We thought this was odd, but told him we weren't interested and went back inside. After a long wait the manager, Evan, came over and told us the car wasn't there and would be arriving within a week. Evan was not apologetic in the slightest. I do not appreciate being lied to and led on just to get me in the dealership. I would rather spend more elsewhere to get better service. We will not be returning. read more

I had an amazing experience with the collision/repair center. A week ago I had it towed from a shop that had terrible customer service but once I talked to the lady at Tamaron, my day instantly got better. They were fast and transparent with my insurance company. read more

Good experience for my daughter buying her first car on her own. The Camry she went to see was fine but the salesman showed her an Accord a little more expensive that was a lot better and more of what she wanted. The finance guys worked with her to get the best rate playing with different options on down payment to see what would do the best on the rate. We appreciated that so much. She's happy with her car and the payment amount. read more

I really wish I had read these reviews before taking my car to the body shop at the dealership. They originally quoted a two week turnaround to replace two of the doors after a collision. Instead, it took seven weeks which cost me hundreds of dollars in rental car fees. (I do have rental coverage through my insurance, but they kept the car so long it exceeded the maximum benefit.) More than the delay, they were not transparent in keeping me in the loop of what was going on. While they did call multiple times a week to "update me," every time they called they gave me false promises of "your car may be ready tomorrow or the next day." This went on for three weeks while they waited on a side mirror that they failed to order initially. Not impressed with their customer service or their work. Cannot recommend. read more

Worst dealer in Hoover Alabama. We went in to buy a car. We agreed on a price shook hands and then a smart ass comes out. 30 minutes later, saying that I didn't shake your hand and wanted to charge us $500 more than what was agreed upon. I never wanted to do business with them in the first place 8 years ago we had a similar situation with my other friend. Just like this time it was my other friend who was trying to buy a car. I would suggest anybody who's buying the car from this dealer. Make sure you get everything in writing before they change the price. read more

Every time I take my car, they appear more interested in selling you added items during their service inspection rather than focusing on the issue the car was brought in for. To make a long story short--no personalized service (never got a phone call (checked my iPhone call log) only impersonal text messages once I responded I was only interested in resolving why the need service light came on! By the way, the part was on back order & they did not know when it would arrive. Service manager called to discuss my dissatisfaction but only praised how great of a Service department Tameron Honda has compared to other dealers. I told him I see why their scores on the internet were below par--his response you can't believe those reviews yet I did and to paraphrase he doesn't pay very much attention to them. Out of curiosity, I visited their website & found sterling teviews hmmmmm (are we cherry picking)???? read more

They will rip you off. I waited in the lobby for 2.5 hours just to get a phone call, they could have easily come and spoke to me face to face. They were not clear about the part cost vs the service fee when I asked originally. After I approved the service, I was shocked to see the service fee for a new battery and starter was $850. I asked him why it was so expensive and he replied "because you're at the dealership, it's expensive here". Lesson learned, never going back. read more

I have never had such a luxurious oil change experience in my life. First, I made an appointment online, which is awesome because it gives a clearly projected wait time based on their schedule for that day. When I arrived, I didn't even have to get out of my car. Jason, my representative for the day, came up to my window, asked me to fill out a form since I was a first-time visitor, and directed me to the nicest vehicle service waiting room I've ever seen. The waiting room had bistro-style seating, a television, free coffee, donuts, snacks, and CHICK FIL A BREAKFAST!! I mean come on--that would've cost me at least $10 if I were to buy it on my own, so the $60 oil change was already knocked down to $50 in my book. Savings! Bargains! Value! Then, to top it all off? My oil change was done in exactly the time projected on my appointment confirmation. I was kinda sad, because I wanted to stay a while longer...if you're wondering why, please see paragraph above. Jason checked me out quickly and efficiently, and then gave me a coupon for a $19 oil change to thank me for being a first time guest. I love the good folks at Firestone, but this was an experience that can't be topped. read more

Service advisors won't read the notes on your appointment until after they have the car! They will ask you if you ordered parts for the service you scheduled with them weeks ago. Then they won't even apologize for wasting your time. I have bought 2 cars here and won't buy another one from Tameron because of how bad the service advisers are. read more

I came here to get my alternator replaced. While replacing it, I was made aware that my timing belt and some other stuff needed to be changed, which would have been about $1,700. I was told that my warranty wouldn't cover it. So I ended up going somewhere else and paying out of pocket to get it done for a reasonable price. I would later find out that my timing belt was covered under my warranty. So now I have to go through the people I have a warranty through to see if I could be reimbursed. They had all of my information, I'm not sure why they didn't just fix the part since it was covered by my warranty. read more

SERVICE DEPT: I took my 2007 Honda Accord for an oil change & tire rotation. My technician, Jeff, listed a number of recommended repairs on my receipt & told me my battery was going bad. The total of "recommended" repairs exceeded $5,000. He also stated I had an oil leak from the oil pump. My guy took my car to where we had purchased the battery less than a year ago and it was fine as were the other items he recommended repairing. I'll never go back there. read more

I have been a Honda owner for six years. I love my CRV. Today, I had major work done to my car. My service advisor, Josh went over and above the call. He actually took me back to the shop floor, and let me talk to the foreman whom was working on my car. The foreman showed me the leak In my seal cover. What place would is kind enough to take the time to take customers onto the shop floor to do this? I can't think of one. Chevy never did. Honda customer for life. While I was waiting I got to be fed by the dealership, which was great since I had no car to get around. They had donuts for breakfast, sandwiches and fresh baked chocolate chip cookies, and sodas whenever you wanted one. read more

So it started with me taking my moms car (2018 civic si) for a drive about half way to my destination i started noticing a very loud clicking noice from the back. Driver side tire area. I tried several times to diagnose it my self and wasn't able to. I told my mom the best thing we could do is bring it to Honda and have them check it out. We got there about 11am. We received a call at about 5ish pm (same day) from Jason in the service department. Jason starts telling my mom what the tech found and right away i could tell it was total bullshit (not Jason's fault he's just relating the message.) so i take the phone and t him I'd like to come in and talk to the guy who did the Diagnosis he said that was fine. I get there and the guy comes and repeats the same lie to me. I ask him if he could get the car up on the lift and show me right away. After he got the car up on the lift Jason escorted me back there he proceeds to tell me that the aftermarket coil spring collapsed and is somehow causing the sound. (Car is riding at normal height same as passenger side which would tell about with a brain it's not the spring) so i clearly tells him it's not the spring i know it's not it's the shock. He assures me it's not the shock and that replacing all of the springs back to factory and paying him 6 hours labor would fix the problem. I told him take my car down I'll put the stock ones back on myself and see if it fixed it. So the next morning i take the car to my shop jack it up take the tire off. First thing i did was grab the shock firmly and shake it and it's noticeable very very loose. I proceed to take the wheel well liner off and find that one screw it's snapped in half and the other is backed out about half way. (Keep in mind none of the aftermarket parts are shocks, the shocks are OEM). So i fixed the problem with 2 new screws. In the end it took me 4:36 seconds to diagnose and 30 min to fix. Which tells me 1. Either this tech has no clue what he's doing. 2. This tech was trying to hustle my mom out of well over $900 (because the spring replacement wouldn't have fixed the problem.) Also keep in mind over the last 6 months I've brought 2 cars from tameron Honda 2017 Honda Accord and a new 2019 Honda Accord. I'll include pictures of his Diagnosis And what i found and fixed myself. read more

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Game recognizes game!!! Very poor customer service, I sent my son who is 22 to purchase a car from Tameron Honda.. I couldn't make it because of work. They tried to get over on US My husband pass away recently and it's just me and my son They first told him the down payment was going to be $1000 and it would be for a early model jeep or a Honda Civic. But it was a later model jeep that sounds like the motor was going to fall down when driving Also the down payment increased to $2500. Please beware of this place as All cost!! You should be shamed of yourself. Tying to take advantage of widow's and their children... I'm going to report you to the BBB... read more

Aaron and Trey were so helpful in finding what we wanted and getting us the best deal! My wife and I were looking into selling out Civic privately and buying a car with the profit. We went to test drive a couple cars on the lot that we liked and Aaron actually suggested to us that we bring our Civic by to see what they could get us for trade in value. Not only was the trade in a great value but Trey worked with me the next day to make sure we got exactly what we needed in our new car and some cash to bring home as well! read more

Took my Civic to Tameron Honda for brake noise when applying pressure to the brake pedal. You can hear the noise every time you hit the brakes. I was advised they hear the noise. But they did not fix the problem. I sent a text message with a voice recording of the brake noise to the service advisor informing him that my brake noise is not fixed. The service advisor replied back to my text with do me a favor and complete the email survey when you get it. They were informed that my old email address is not valid. I sent them a new email address. I believe they don't know how to contact the IT support staff and have them change an email address. You cannot complete the survey because it's sent to an email address that's not valid. Tameron did not fix the brake noise and the email survey is not sent to a valid email address. read more