I can't say enough good things about Thomas Packer at Eastern Shore Toyota. He reached out after…read moreseeing us looking online, and from that very first conversation he was patient, personable, and genuinely easy to talk to. Buying a car can be a long and stressful process, and he made it enjoyable. He was confident and knowledgeable without ever being pushy, he listened to what we actually needed, and he kept us laughing through a deal that took several hours. What really set him apart was that he clearly put our family first. He worked hard and selflessly to get us a great deal. That kind of integrity is rare, and it's the reason we'll be sending friends and family his way. If you're shopping for a Toyota or Hyundai, or any car for that matter, go to Thomas. You'll be in great hands.

We were visiting from Texas and stopped in to at the Rav 4 Hybrids. Shannon Josey was our…read moresalesperson and she was so patient with us as we changed our minds and decided a Highlander might be a better fit. The deal was fast and fair, and my Highlander was delivered to me in TX within the week. I am very happy with the salesperson and would recommend Shannon to my friends for a great experience

May 24, 2026 I recently acquired a 2026 Volkswagen Tiguan…read moreSEL R-Line Turbo vehicle. The salesperson, Brandon Baggett, went the extra mile to ensure I was fully informed and pleased with my purchase. Even though he is primarily associated with the Kia section of the dealership, he readily took the time to show me the Volkswagen Tiguan SEL R-Line Turbo that I desired. I opted for the avocado green exterior color, complemented by a black and amber brown diamond-stitched leather interior, which earned a spot on the 2026 Wards 10 Best Interiors & UX List. He guided me through the entire paperwork process and remained very patient, composed, and respectful. He possesses integrity and a compassionate nature. I've never experienced such attentive service in my numerous car purchases. Brandon Baggett will treat you and your family the same way rather you want to see a Volkswagen or Kia vehicle.

If I could give this place 0 stars, I would…read more I brought my car to this Kia dealership for a routine 30,000-mile maintenance. My vehicle was in very good condition with no issues prior to the visit. I paid $682 expecting professional service. Immediately after picking up my car, I noticed a loud, constant noise coming from the passenger seat area that had never existed before. I gave it a week to see if it would resolve, but it did not. When I returned, the staff dismissed my concern without even properly inspecting the vehicle and told me nothing was wrong. I clearly explained that I was about to complete a long-distance PCS move from Alabama to California and needed my car to be safe. The store manager showed no concern, refused to take responsibility, and sent me away in a vehicle that had developed a new issue after their service. During my road trip, the situation worsened. About 5 hours into the drive, my AC stopped working completely, forcing me to drive for 5 days in uncomfortable and difficult conditions. The noise also became progressively worse. This was extremely stressful, especially as a military family during a PCS move. I trusted this dealership with my vehicle, and instead I was dismissed and left dealing with worsening problems across the country. I have records of my conversation with the store manager regarding this issue. Due to the lack of accountability and the safety concerns involved, I am escalating this matter to Kia corporate and am prepared to take further action to pursue a proper resolution. I am very disappointed in the lack of professionalism and customer care. I would not recommend this dealership to anyone.

We have bought many Hyundais through the years, and have always been treated with the ultimate…read morerespect. Doing business with Tim, Matthew and Joe today as we purchased our new vehicle was another exceptional experience and we are truly grateful for their hospitality, kindness and patience as we made our decisions.

Kameron did a great job with the new car purchase. He was with us every step of the way and…read moreanswered our questions with ease. Yes, he's young, but has a great spirit. The team overall was a pleasure to work with.

We just moved back to the Gulf Coast and needed a family vehicle, which we found at Strickler…read more Justin Strickler provided us with excellent customer service. Test driving and car buying with an infant and a toddler is no easy feat, but Strickler Imports was so accommodating; allowing our children to play in the playroom designed just for kiddos, providing refreshments and even giving my husband a lift back after dropping off his vehicle to be serviced. Chris, the service guru, took time to get our purchase ready to go home carefully attending to even the smallest details. We are completely satisfied with our transaction and look forward to seeing them again when they take off in the RV business.

They make car buying an easier and stress free experience. They wont pay your monthly note for…read moreyou, but other than that minor fault, I would definitely do business with them. Hard to put a premium on honest service.

This is an amazing place to get your next vehicle. No fussing with pricing, their honest and…read morerespectable.

From the owner: Our Customers love the fact that they can browse, ask questions, drive as many or as few as they…read morewant, and never get pressured. We offer high quality, fully maintained vehicles at awesome values. If you buy here, we really appreciate it, if you don't, we're 100% ok with that too. We are no pressure, everyday people, with normal lives. We make it as relaxing and pleasing as we possibly can, and do so with honesty and integrity.

I purchased a 2014 Ram a year ago from a different dealer that came with wheel locks. I didn't…read morerealize until recently when I needed to get a TPMS replaced that I didn't have the wheel lock key... In August 2026 the 2 local dealers in my area (FL) told me I could not purchase a key from them, they would have to be cut and then new locks would be put on and didn't have any appointments to perform this repair until October. I called Tameron in AL and they got me in within 5 days. Upon dropping my car off for my appointment the service representative verified what I was here for and when he leaned that I needed a key, he went in the back and in less that 10 minutes took care of my issue WITHOUT cutting anything... And despite me insisting that they charge me something for their time, the technician refused and only asked that I go online and write a review of my experience. I now have a key when needed. Now days everyone is skeptical about dealers and service and getting sold repairs they don't need... This dealer could've have taken my car in, removed the wheel locks with their key, and charged me for the repair the FL dealers claimed needed to be done and I wouldn't have know any different.... Although this was an hour away, and in a different state, this is where I will take my vehicle when I need service done on my Ram.

This dealership is terrible especially in service. Had my 2022 RAM 1500 in for warranty service…read moreseveral times and when I call to setup the appointment I always let them know I need a loaner. When I come to drop off the truck they never have a loaner ready or they can get me one but I have to go to Hertz down the road, wait for and take the shuttle there and then wait 20+ minutes at hertz for them to get their act together and prep the vehicle, not to mention the hertz location has a bad sewer odor. Recently I was having issues with my gauge cluster and it had to be replaced. Tameron had my truck for a month while they ordered the new cluster, they gave it back to me and the dimming function wasn't working. They didn't believe me and had to do a side by side comparison with another RAM to see the difference. I mean come on your guys are that inexperienced they couldn't tell it was wrong? I have a transmission issue and they reprogrammed it once; it still clunks and they say "it's operating as designed". Stay away from this place and stay away from the Service Tech Dave. He repeatedly lies, promises he'll call back when a loaner is ready then doesn't and can't ever fix anything properly. Epic fail!

Halls in mobile has the xmr1000 for 17k and I paid 23k for mine. half cash the rest with a…read morecheck..... figured I was getting a good deal hahaha. Overpriced

Just purchased a new Yamaha From this location and the experience was awesome. The sales staff and…read moreParts counter are wonderful to deal with and gave me an awesome price on the bike and even offered me the "adventure advantage" program which saved me hundreds in parts and accessories. Will definitely be using this store for any future purchases

I've now purchased FIVE vehicles from Terry Thompson Chevrolet, and that alone says a lot about the…read moreexperience. Every time, the team has been friendly, transparent, and genuinely easy to work with. There was never any high-pressure sales approach--just honest conversations, clear communication, and a willingness to answer questions without making me feel rushed. Buying a vehicle can be stressful, but they've consistently made the process straightforward and enjoyable. It's refreshing to work with a dealership that values long-term relationships over making a quick sale. I highly recommend Terry Thompson Chevrolet to anyone looking for a low-pressure, trustworthy car-buying experience. They've earned my business time and time again.

Terry Thompson is by far the best dealership around. I live in Jackson Alabama and this has been my…read morego to dealership since 2014. I've purchased 3 trucks from Terry Thompson and each time used the same salesman Cliff Stapleton. I will contact him by phone to discuss what I'm looking for and each time he's had what I needed and also gives me the best price. I'd recommend Terry Thompson to anyone and also recommend contacting Cliff Stapleton for your best deal.

May 24,2026 I recently acquired a 2026 Volkswagen Tiguan SEL…read moreR-Line Turbo vehicle. The salesperson, Brandon Baggett, went the extra mile to ensure I was fully informed and pleased with my purchase. Even though he is primarily associated with the Kia section of the dealership, he readily took the time to show me the Volkswagen Tiguan SEL R-Line Turbo that I desired. I opted for the avocado green exterior color, complemented by a black and amber brown diamond-stitched leather interior, which earned a spot on the 2026 Wards 10 Best Interiors & UX List. He guided me through the entire paperwork process and remained very patient, composed, and respectful. He possesses integrity and a compassionate nature. I've never experienced such attentive service in my numerous car purchases. Brandon will treat you in the same professional caring way rather you want to see a Volkswagen or a Kia vehicle!

If I could put zero stars, I would. They are literally scammers and they will waste your time and…read moreyour money! Even with their updated technology where they can send you the bill right to your phone, they still can't communicate any plans to fix your car or when it will be done! They waste your time say the will call and then don't! They can't communicate what's going on! Hope they can learn how to give good customer service at some point!

Back in April of this year I took my wife's car to Christian brothers. I had the coils and spark…read moreplugs were placed with parts I had purchased from Ford. I understood that they would not warranty the parts themselves, but I did expect them to be installed properly. My wife's car had 103,000 miles on it at this point and within a month of Christian brothers replacing all the coils in spark plugs one of the coils burned out. I had a reputable mechanic replace it thinking it was just an oddity. Within a few more weeks 2 more coils were dying. My wife thought it might be transmission problems and took it to a reputable transmission shop they ran the OBD2 and it showed that the coils in a couple of cylinders were going bad. Within 10 minutes of that diagnosis my wife had the car to Christian brothers. at this point there ws 107,000mi on the car. She showed them OBD2 the report and they basically thumbed their noses at it and said they had to run their own even though it's the same report. This cost I believe around $160, for the exact same test. They were rather curt about it to her, at this point she was exasperated and took it back to the other reputable mechanic who looked at the report and said, yes I see. I had him just go ahead and replace all the plugs and coils again. When I went to Christian brothers to discuss this matter with them they said because I provided the parts they have no warranty even though on the Christian brothers invoice it clearly says "Christian brothers automotive guarantees proper installation of guest supply parts that are designed manufactured and suitable for the guests vehicle in its current condition." I provided the parts Ford sold me and CB agreed that they were the right parts. They (CB) failed to gap the plugs. My wife's car requires a 0.031 gap and CB left the gap at 0.060 and said not gapping is "industry standard". While that is a standard excuse maybe, the mechanic should have been astute enough to check to make sure that he was properly installing them. The over gap caused the coils to work twice as hard or more than they would have if properly gapped the new plugs, thus burning the plugs and damaging the new coils. Gapping is basic engine maintenance practice. When I used to do my own maintenance, way back when, that was the first thing I did...gap the plug properly. Christian brothers does not want to honor this warranty. I am only happy that their mistake did not destroy my wife's car engine. If CB as a company really stands by their own warranties, they should refund their charges and the cost of having them all replaced again because of their improper installation.

My truck makes my money, as for many business owners. CBA took my frantic call quickly and got my…read moreSilverado in for a diagnostic inspection. I really enjoyed the updated text from the technician every step of the way. My radiator needs replacing and CBA has an amazing turn around time. The shop is state of the art, the waiting area is peaceful and homely. You're clearly more than just money to Christian Brothers. Mathew Brown is a wonderful family man, with a kind heart and pure motives. You won't be taken advantage of when your vehicle knowledge is limited either. I can't say enough good things about a process we all see as stressful! CBA is the ' Chick Filet' of automotive repairs!