Excellent service from Jon Paul Jackson.Will recommend him to anybody including the 10 people I meet daily in the pool.

I have bought two cars and both from Pete. I won't go anywhere else for a Ford as long as I am local. These guys are outstanding. I previoudly bought a bronco sport and then traded it in for a Mach-E. Pete showed me everything I needed to know about the car. He did an amazing job. He even helped me clean out my old car. All fees were laid out up front, I asked Pete to get me the numbers and compared them and everything was great. He even got me an addition $750 dollar rebate I hadn't planned on. read more

Leo was my service manager and did a great job. He informed me of the work required for the recall and how long it would take. Later that day he phoned me with a progress report and expected completion time. Upon finishing the job he called and gave me a complete wrap up. I promise you that if more employees were as conscientious of service as Leo was Tamiami Ford's bottom line and service ratings would go up tremendously! read more

Had the pleasure working with Leo the service advisor on my 2023 platinum f150 He was awesome to work with and the truck came back better than ever. Highly recommend Tamiami ford and was very happy with the customer service Leo provided read more

Stopped by to look at vehicles and Johnny came out to assist and we said we were looking for new cars and he directed us to pre owned vehicles, I was with my family and he asked me and my son to follow him and told the rest to sit and wait, and when I said they want to come along he asked why? Or that if we were going to purchase 2 vehicles, did not like he's response and made my wife feel uncomfortable, def. Not going back. I always owned ford trucks and will continue loving them but Naples Ford is not the place to go if you would like to feel welcome. read more

I took my car to the Quick Lane for an oil change as I am there quite often between business and personal needs. I asked for a specific mechanic to do the oil change on my vehicle and was told that he did the work......that was a lie as I asked him if he did the work and he told me he didn't. The next day the shroud below my engine fell off the car and over the course of the weekend we had to put three quarts of oil in my vehicle. The service manager tried to convince me that the shroud fell off because of a large oil leak, that the weight of the oil tore it off. BEFORE I TOOK MY CAR THERE, I HAD NO OIL LEAK, THERE IS NOT A DROP ON MY DRIVEWAY. They insist that the leak was already there. Needless to say, I left there extremely dissatisfied with absolutely no resolution to the issue offered. Do yourself a favor and take your oil change business anywhere other than Tamiami Ford! read more

Called this morning. Verified with two people and was assured the car was in the lot and ready to be looked at. Made an appointment to see vehicle. Drove over an hour in traffic and then get a phone call when 20 mins away saying car just getting traded in today. Sorry it's not here yet and won't be here until later this afternoon. Complete waste of time and disregard for my day. Deceptive practice. Stay away read more

Sales staff is unresponsive. Selected a nearly new vehicle from their stock, test drove it, got my financing in order , then called my salesman and made an offer. He stated he would check with his supervisor and call me back. Crickets.....4 hours later I called him and he stated the car was sold for a higher offer. No problem with losing the car (wasn't an amazing price to begin with) but unresponsiveness is not tolerable. read more

Went to have my Bronco sport recall taken care of. I drove over an hour because the one in my area always takes so long or never fixes the problem, I end up with another issue. Ken was so pleasant as soon as I pulled in. I never did this before, but my husband had major surgery and could not be there so Ken walked me through everything and took me to Paul which told me I have two recalls and they would take care of both of them while I was there so I don't have to go back.When I handed the keys over Ken walked me over to where I wait and asked me if I needed anything. This young man was amazing. My car was ready so fast I couldn't believe it. Keep up the good work. read more

The service department is absolutely abysmal. Leaves vehicles worse than when they arrived.

2018 Ford F-150. Sent my truck in for repair, concerned that my shutter problem would be a major issue. My service consultant was Paul Marrone. I will never go to another service consultant besides Paul. My problem was found at the end of the day and Paul got in touch with my warranty company and resolved everything within 24 hours. Got my warranty to fix my truck without a headache this time. DO NOT GO TO ANYONE ELSE BESIDES PAUL. He will finish the job within a day. Best experience I've had in that Ford dealership. I will only go to Paul from now on. read more

Best experience we had the pleasure to work with uncle Tino he understand the assignment explained everything thoroughly made sure I didn't leave with any unanswered questions great service ! read more

In May 2024, I purchased an automobile from Tamiami Ford out of Naples Florida while living in Miami, Fl. Reason I went two-and-a-half-hour drive away was price. The price was significant enough that it was worth the five-hour round trip. At the time of purchase, the service by all, salesperson, finance and service was excellent. Finance was diligent in selling me GAP insurance and extended warranty coverage, which I always find reassuring. Just 2 weeks ago, I decided to refinance the vehicle with the same financial institution due to a decrease of 3% finance and needed assistance required by the GAP coverage of the dealer to modify the policy even though it was the same financial institution. Over a ten day period, left 14 voice mails to James Kilgore in finance and Max Alfonso in sales, sent 5 emails to James and Max also and spoke to Olga in sales to convey the message to call me back. Here we are 3 weeks later and ABSOLUTLY no response from anyone. I am still wondering why the non-response since the transaction was completely documented. Had thought of driving over and meeting with any of them in person but decided against it. Will do so next summer while in the area. Cannot wait for the explanation. I was fortunate enough that I had reached out to the insurance company directly and they were able to assist without the Dealers involvement. Suggestion to those of you who rely on reviews, this dealer is eager to sell but not provide follow-up serviced. Do not allow them to misguide you with their kindness at time of sale. read more

Austin was great he was very personable and very open to my calls he was always there when i called. They also repaired my truck in a timely manner and also gave me a rental 10/10 I would love to work with Austin again read more

Just a heads up to other potential buyers who lost their vehicles in hurricane Ian. Although Ford Motor is offering $1500 rebate, Tamiami Ford is charging $4895 for "pledge advantage package" for all trucks and expeditions. See photo. read more

Tamiami Ford - Car Dealers Near Me - Naples, Florida

Highest compliments to Tamiami Ford, Mike Castle and Preston Reader. I needed an SUV fast. I searched the easy to use online inventory, selected two vehicles and headed to the dealership. Within an hour I had a very competitive price offer, a great trade-in price for my old car and guidance on how to secure the best financing. The dealer has a great working relationship with a credit union. The high end service didn't end with the sale. I wanted a few aftermarket additions and they provided me with the SKU numbers and where to order. This was an A to Z experience. I will but my next car from them in a few months when my daughter returns from college. read more

Jeff helped me get a great deal, thank you guys! Snacks were wonderful and service was great.

Watch out! These guys try to sneak in their fees (over $2500!) and wont sell you the car without you buying them. This place is the classic ripoff dealer. read more

The process was quick and easy. But with good reason. To improve, they could tell you when selling you a car that it has very well known issues that will cost you thousands of dollars. Cam phasers (sp?) are known to go out on some ecoboost models too early until 2021 when Ford finally fixed it. But they kept selling them before that, knowing the issues and not informing customers. Then of course there was no recall to fix it, but they go out after their warranty, that's not even as good as other car brands anymore. I've driven a ford for 20 years. I'm done now. read more

I got a transmisión replacement at ford and I have to say that everything went great it did not take a long time and I always knew what was happening. Remarkable work by JEREMY he was the one that took care of me and he did an amazing job. read more

Very disappointed in the Service Department. Appears short staffed, and tons of confusion going on. It would sure b nice if they'd offer a cup of coffee. My Ford Ranger was recalled, due to drivers air bag issue. Dropped truck off before my appt time. It was so noisy checking in, everybody including me, we're having all the questions repeated. I specifically asked to have my truck done by this eve. I waited over 2 mos for this appt. So I call at 4:20 the Service Dept had me down as having a Mustang, so 3 times I verified " never owned a mustang". Then I'm put on hold 10-15 min wondering if I was forgot, to only find out my truck won't b ready till tomorrow. I have no other vehicle. You should see how Devoes service Dept., is run. Truly makes me want to buy from Devoe next time. read more

John P. Bought late model used from Bob Bissonette----over the years have bought MANY cars from MANY different dealers------while there is no way to avoid entirely the car buying "experience", Bob minimized the usual "stuff" and expedited the entire process. Fast/easy. No nonsense. I am very satisfied/pleased! Ask for Bob! read more

Austin had the most fantastic customer service skills ever!! He was genuinely caring and very competent!! Thank you very much!!

Great company to do business with, whether it is having your vehicle service or the sales department.

My service manager Dan, fromTamiami Ford arranged for my 2018 explorer to be picked up from my home , have a recall item replaced , and then driven back to my home , all within a few hours . I thought Dan and the service was outstanding . They were a bit later than expected with the pick up , but Ernie , the driver is truly a gem to work with and everything was fine. He has a great attitude and is very professional . He can be a roll model for many. My 4 Star review turned to 5! Thanks Ernie and Dan read more

The service department is the reason I will NEVER purchase another ford. My wife has taken her car in several times for basic maintenance service. Every single time, they have messed something up, forgot to install parts back on or just don't call you back or answer calls outright. If you need an oil change, prepare for them to keep your vehicle multiple days while giving you no loaner and leaving you stranded, and you having to call them multiple times to get a status update on your car! read more

So the internet list price obviously means nothing, and don't get me started on the $3,000 in additional dealer fees. Oh wait, there is more...once you agree to a deal, they try and sneak in some BS at the signing. I couldn't get my keys fast enough to get out of there! I have serviced my vehicle there for over 7 years......that place will never get one penny from me or my family in the future. read more

Work with Sean! Went in to sell my fiancés Ford after being repaired from an accident. Sean made it an easy process, he's personable, and trustworthy. We got a very fair amount for her Ford, couldn't do better selling it myself without any of the hassle. read more

I took my car to Tamiami Ford for a diagnostic for a minor problem. The car was running perfect when I took it in and when they gave the car back to me after 2 days the car had the check engine light on and only driving in 3rd gear( the car is automatic). They refused to do anything to get the car back to the initial condition of the car when I took it in. They were stating I need a new valve body for $2500.00. After picked up the car from them the car was no longer functional, I took the car to an independent shop that fixed it for me for $180.00, the car runs perfect now. It turns out Tamiami Ford deleted my transmission programming on purpose and asking for a huge amount of money for a made up problem! They have record of all the events that happened but no ethnics or concerns for doing the right thing for their customers. This is a clear case of fraud. I advise you to think twice before you use their services! The photos posted are both taken infront of their service department one day apart, the check engine light on an an extra mile is obviously when I picked up the car, the other when I dropped it off! read more

Tamiami Ford - Car Dealers Near Me - Naples, Florida

See all

We had trouble with our 2017 ford escape our insurance had it towed to the nearest mechanic shop they diagnosed it with a bad starter but they could not fix it there so we called Ford and the mechanic was asking 3 times if we want to have them diagnose it we said no each time he said I can replace the starter but what if it doesn't work after that 3 times he said that. We had no reason to believe that it was not just the starter the car gave us no reason to think any different it was running fine other then it would not start... moving forward after he put a new starter it magically did not work and we were told it needs a new motor next thing you know it's going to cost 10 thousand dollars . So beware of having any work done you can't trust anyone. That car should not already need a new motor. I find it more than a coincidence that exactly what he said was going to happen if we don't pay extra to have them diagnose it happened. read more

Go to SAM GALLOWAY FORD instead. Quick Lane Service center is better. More professional.

I've been buying trucks and cars here for years. Since Covid and lack of cars to sell they have seriously lowered their standards. Tacking on expenses, trying to sell warranties that you have to jump through hoops to get. Very disappointed that they would lower their standards. They made a mistake on my truck and tried to get me to pay for it until I said I was getting a lawyer then they backed down. Cannot recommend them anymore read more

Went in for a simple wiring problem and they tried to tack on unnecessary repairs totaling $4000.00. Charged $400 for the wiring repair. Held on to the car for a week! Will never go back again! read more

We found a used SUV on Autotrader that was at Tamiami Ford and stopped in to take a look. I was skeptical because of the negative reviews on Yelp, but the SUV looked to be in great shape so we decided to go take a look. The SUV was actually really nice, but we ended up not buying it because of the horrible value and unwillingness to negotiate from Tamiami Ford. The radio slogan is absolutely not true - "At Tamiami Ford - our name means a great deal." It's a great deal for Tamiami Ford, but not for the consumer. They weren't willing to budge one bit on a $36,000 used SUV and the sales person actually told me "well, maybe we pay too much for our used cars here, but we have no room to discount the price." Don't waste your time even looking at Tamiami Ford. read more

I have been taking my 2019 Expedition there for oil change and other services for last couple of year. Nor anymore, seems like ever time I take it in for oil change they tell me I need new air and cabin filter showing me what it looks like the same pictures as last time? as for other services they charge $218 to diagnose the issue and may not apply towards total repair costs on top of that 3% convenient fee for using credit car. read more

I have always found it very difficult to deal with Tamiami Ford when in the market for a new truck I have always been able to make a better deal elsewhere. read more

The interior floor carpeting of my 2019 F150 was getting wet periodically from rainwater leakage. I took the vehicle to Tamiami Ford, where I purchased it, for leak detection and repair on April 2, 2024. After a few days they called and said the sunroof was leaking and the solution required a full replacement. They told me my cost was $2,221.65 plus tax. I authorized the replacement. They did the work. I picked up the truck and paid them $2,354.95 on April 11, 2024. On August 4th, 2024, the truck flooded again from rainfall in the exact same spot. I have video documentation. I found the location of the leak and fixed it myself. I called the service manager, stated that they did not repair my vehicle, a mistake was made by not finding the actual leak source, sent him the video evidence and asked that upon their review we could discuss reparations. Their response was that they fixed the vehicle properly and that they were done discussing the issue. Subsequent discussions with the dealership VP have yielded no redress to date. Very disappointed with Tamiami Ford's refusal to admit their mistake and in fairness and good practice refund the cost of the unnecessary work. read more

I am reluctantly giving (1) star. I never been completely disappointed with service at a car dealership. This will be the last time I will ever go to Tamiami Ford. Have had regular maintenances for (2) years. Took in for extended warranty (A/C ) problem. Kept for (2) days, was told no problem. Service woman did not return phone calls. Picked up vehicle, returned home. With no other Ford dealership close by, I contacted Germaine Lincoln and got an appointment. They located problem in computer board. After diagnosis they were able to reset system. Very greatful for Germain Lincoln Technical ability. Will now use them for all services. Also when vehicle was picked up, it was washed and cleaned . That is real service!!! read more

I sound like many other reviews on here but by far THE WORST car buying experience ever. The sales people are the epitome of scummy car salesmen and women. She was actually the worst of the bunch. Biggest liar I've ever dealt with. Names will be left out. Way too much detail to type but I would NEVER go to them EVER again. I will drive to Coconut Point Ford for service instead because I hate them so much. Let's put it this way...I asked the sales manager for an explanation of a fee and why it wasn't divulged to me until the last minute...his response. "I don't have to tell you." That is a fact. Do yourself a favor and go elsewhere. read more

This has been the worst experience I have had, bought a car from here, a few months later the car was leaking inside from the room, but thats not all, i took the car to service and they tell me that is not covered by warranty, i just need my car fixed so i tell them thats fine just get it done, 2 WEEKS later in still here without any update at all of how long my car has been on the shop but thats not all, the Service Consultant i had assigned to me, i have called about 6 to 7 times to TALK i just want an UPDATE I'm not asking for my car to be fixed tomorrow I'm asking to know what is going on and every time, i swear every time i call his extension it goes to voicemail, i have left voicemails throughout the whole week and you think he would call you back right? well you would be WRONG, not 1 call, so i have been 2 weeks using a rental that I'm paying out of pocket and no update at all, when i call i get the someone in the front desk that all he does is just transfer me to this Jeff and my calls goes ignored, i cannot believe that i might have to go to onsite to just get an UPDATE i cannot believe what customer service would make you do that, so if there's anything you need to do at this service dept. in this dealership, i will tell you, please make sure you did your research, because they will keep your car for weeks and not even have the curtesy of giving you a call or an update, very disappointed, specially after they sold me that USELESS warranty that i paid extra to have for nothing. Really would reconsider buying or servicing at this location. UPDATE: I went on site after i got tired of waiting and would you not believe what they told me there, apparently they had NOT touched the car for the past 15 Days, unbelievable!! Never have i gotten a text or anything, i even wanted to do the oil change as i PAID FOR IT WHEN THEY SOLD ME THE CAR (NOT RECOMMENDED) and they still wanted to charge me 60$, to make the story short, they said the car was not leaking and they had forgotten to call me to let me know, i was furious but i let it go trough, they told me come back in 1HR to pick up the car, i did and when i picked up the car, all the trim were on the floor, the car was almost in pieces inside, i will be uploading pictures because this is honestly see to believe, and the car, FULL OF WATER ON THE BACK! and suddenly they changed their story saying i had to take it to a BODY SHOP, ARE YOU KIDDING ME!!! i have no words to describe how disgusted i am at such as a company that "prides on their customer service" is as amateurish and unprofessional as that, i have swore to not step on this dealership on my life, please beware, these crooks will rattle you into buying a car with the warranty and all that crap so they can back stab you later. Don't make the same mistakes i made while buying here. read more