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    Tangled Hair Salon

    4.2 (159 reviews)
    Closed • Closed

    Services - Tangled Hair Salon

    Haircut

    Makeovers

    Makeup application

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    Nicole H.

    Erica was AMAZING! Just moved to Folsom and the first place I tried basically took a weed whacker to my hair. Very uneven and didn't know how to properly cut curly hair. Went to Erica to fix the shape and she was fantastic. Found my new forever spot!

    Another Groupon client's Google review of this place who had a very similar experience to us.
    Rajat M.

    The people here are really really rude. No courtesy, No manners. I had purchased a Groupon for my wife and then called them to make an appointment . Since they were booked , they couldn't accommodate her in the time in which Groupon was going to expire . So, she was given an appointment at a later date and was told that my Groupon would be accepted, although it would expire by then. When she arrived there on the date of appointment we were 5 minutes late. She was talked to really rudely because of this and was told that she will not get the full service , since the "Regular Client" would have to wait. When she objected to this, she was told that she would not be given Any Service and that she was making a scene here. Why do they advertise on Groupon ??, when they have to discriminate between "Regular" vs Groupon client. I am not coming back here again and would recommend the same to my Friends and Family.

    Megan F.

    I bought a Groupon for a cut, style and deep conditioning. Unfortunately due to COVID19, my original appt in March was cancelled but I was notified via phone. I called and left a message a few weeks ago when I found out that they were opening the salon again as of June 8th. I received a call back within a day and booked an appt for today. This was my first time at Tangled salon and I am very happy with the service. Candace was my stylist and she did an awesome job. I plan to come again next time I need a cut and style. Thank you Candace!

    Haylee S.

    So I went in yesterday to get a bang trim (I hand long bangs and I wanted short bangs). The price was really good. I was expecting to pay around 10-15 to get it done, but bang trims are like $5. But I mean, I guess I got what I paid for. As you can see, my bangs are cut at an angle, and the sections I wanted to frame my face are completely different lengths. Now, I'm really not the type to leave bad reviews for places (this is my first yelp review ever), but c'mon guys. I can't go out like this. So I guess I'm gonna go somewhere else today and pay $10-$15 to get it fixed.

    Laura L.

    Kara did an amazing job at my modern layered blunt cut and the burgundy color I wanted that several others could not achieve! I highly recommend Tangled.

    Kara did a fabulous job helping me lighten today! I love coming in here! The staff is friendly and it's a comfy space. Oddly, today while I was there a woman came in late for an appointment, raving about directons, and arguing with staff to the point of making a loud scene for several minutes, and the composure and professionalism of the staff was impressive. Here's what Kara did and my hair is feeling great! ETA: I hope that the disappointed woman finds a shop that is perfectly fine with being abused by customers. I was genuinely concerned at the prolonged outburst. Also, didn't Kara do a fabulous job?!

    They had me leave with wet hair...

    Please don't purchase the groupon. There are two options and my boyfriend got me the bigger option as a surprise gift, the $74.50 ($120 value) one which states: one haircut, style, deep conditioning, AND choice of full color or partial highlights. The stylist was very upset that I had the groupon and said that my appointment wasn't scheduled properly. She claimed that what is advertised on groupon isn't what they are actually offering. I felt very uncomfortable as if she was upset with me. Instead of receiving what was purchased (one haircut, style, deep conditioning, and full color) she only put dye in my hair then gave me a coupon to get $10 off a haircut for another appointment. As soon as the next person with a scheduled appointment arrived, I was ushered out. My hair was still WET. When my hair finally dried at home, there were a few bits of my hair that weren't dyed fully which bummed me out. Granted, I have thick hair and they used several boxes to dye it, but still. I felt like because I used the groupon and because I was a new customer that I was not valued the same as a repeat customer or someone who pays full price, and in turn was offered less quality of service. I did not once feel appreciated or like they actually wanted me there and wer happy to have my business. This was my first time getting my hair colored ever and I had been so excited because of their great reviews and I have been wanting to dye my hair for years now. I was happy and nervous to finally be doing it and it turns out that it was not a good experience at all. I would also like to mention that I am sure that it would have been a great experience had I not used Groupon, they are obviously having issues with Groupon. So I am sure you'll have a better experience than me if you just don't go through Groupon.

    Sarah Flowers is the best! :]
    Maddie D.

    I had been going to the same stylist for the last 10 years, so you can imagine how nervous I was to try out someone new when I moved 6 hours away. These days I can't really afford to have a bad experience at a salon since I have extremely damaged hair from when I was a teenager and constantly bleached my hair myself. I was so close to just shaving it all off. Then I found Sarah Flowers. She's seriously AMAZING! My hair has life, it's shiny and it doesn't turn into a mushy matt mess when it gets wet anymore! Sarah has been doing my hair for about 6 months now and she has never failed to impress me every time! I had quite a few hair issues when I first came to her but my most frustrating one was that my hair never grew. For as long as I can remember, my hair was in such bad shape that it never got longer, just kind of broke off at the ends. By my third visit to Sarah, we were baffled by how far my roots had grown out. She literally brought my hair back to life! She knows all of the best products for your hair too! Recently she introduced me to Olaplex, the miracle in a bottle. If you are bleaching your hair or just have fried, dead hair you have to ask her about this stuff! You can add it into your service now for super great price! The ambiance of the salon is also worth my hour drive to get there. I love that they always have fun music playing and all the people there are so nice! I also love their yummy cappuccinos :]

    Thanks Kat!
    Nadia G.

    I had an amazing experience here today with stylist Kat, even though they messed up on my booking, (they double booked me) Kat made it up by being amazing at her job! She listened to what I wanted, gave me suggestions and then did exactly what I wanted! I got a cut with high lites and low lites.

    We just can't get over how much we love our cuts. Thanks Beth!

    Beth did a fabulous job! And she was so considerate. I came in with a Groupon, and was a little nervous and had no idea what to expect, I had never been here before, or used a Groupon for a haircut (cut, shampoo, deep conditioning treatment, partial highlights, and style), but Beth soothed my nerves. She called me the day before my appointment to confirm and get an idea of the direction I wanted to go in, and she could tell that I had NO IDEA what I was doing so she added some time for a consultation into the appointment! My hair is curly but can be encouraged into being curly and I really wanted to lean into that, and it would be the first time for that, so Beth was launching into that journey with me. We talked AT LENGTH about my hair and what I wanted, and how we could get it to it's best potential and fit my lifestyle. She was great throughout my entire appointment, we got along great, and I am majorly indecisive so when I changed it up last second, she went with it, and it turned out great! I have gotten CONSTANT compliments on my hair, can't stop staring at myself, and my husband keeps telling me how this is the best haircut I have ever gotten. I loved how good Beth was, I even sent my husband in to get his hair done by her (full-price, no groupon) THE NEXT DAY!! And he can't stop staring at himself either!! She worked around his cowlicks and this is the first time he has liked a haircut in FOREVER. I've seen a couple reviews on here that had a negative experience with Groupon, but mine was WONDERFUL. She made me feel valued, listened to, and beautiful! There was no difference in the quality of service at all. Full stars, would recommend.

    I have been going to Antonio for years now. What started as a hesitant Groupon purchase when I badly needed a cut and color has turned into years of beautiful cuts and colors. His talent speaks for itself when you see his Instagram photos, which I highly recommend you do. The before and after photos are incredible. His balayages are stunning and his overall color work is something I'm always complimented on! I refer everyone I know to go see him and you should to, you won't regret it. Don't believe me? The photos speak for themselves!

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    4 years ago

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    3 years ago

    My so l. Got the best curly haircut with education on how to manage it and beat products.

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    9 years ago

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    11 years ago

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    4 years ago

    Best haircut I've had in my whole life, just what I wanted! Will be coming back in the future!

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    8 years ago

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    4 years ago

    Fatemeh is incredible at her craft and a true professional. I would never trust anyone else with my hair.

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    9 years ago

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    7 years ago

    I had my appt. with Beth and I must say she did a fantastic job . I am very happy with my new style and will return again.

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    13 years ago

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    Page 1 of 4

    Ask the Community - Tangled Hair Salon

    Review Highlights - Tangled Hair Salon

    “Mind you my hair is down to my bottom and extremely thick, Stephanie took on the challenge with confidence!”

    Mentioned in 8 reviews

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    BellaBe Salon

    BellaBe Salon

    4.2(44 reviews)
    2.8 mi

    This review is for Christy! I was a walk-in appointment and luckily there was availability with not…read moretoo long of a wait for a basic haircut. In the past I've been not so thrilled with how my hair turned out, especially since I'm not asking for anything out of the ordinary. The last couple of times from other stylists my ends have looked choppy, and I have to curl it inward to hide it. I communicated my concern to Christy, who asked me lots of questions, took her time, and even gave me some advice on some hair products I was using. The most memorable moment was when she asked me to stand up from my chair toward the end so that she could check her work to make sure that my ends were even. I've never had that kind of attention toward what I feel is a pretty basic, boring haircut (which is exactly what I wanted). I will definitely be going back to Christy when I need a haircut next!

    Really frustrating experience. We've driven to BellaBe Salon twice during their posted business…read morehours, and both times no one was there. There was no indication that they were closed or that the hours were different from what was posted. We wasted our time and gas making two separate trips for nothing. If your posted hours aren't accurate or you're only open by appointment, that needs to be clearly communicated so customers don't waste their time driving over. After this happening twice, I definitely wouldn't recommend coming here without calling first.

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    BellaBe Salon
    BellaBe Salon
    BellaBe Salon

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    Rooted Salon - Such a cute space!

    Rooted Salon

    4.9(52 reviews)
    0.3 mi
    •$$

    So happy I found Kenneth, my new hairstylist! He seriously did such an amazing job -- I'm obsessed…read morewith how my hair turned out. He was super easy to talk to, really listened to what I wanted, and made the whole experience fun and relaxed. Already looking forward to my next appointment!

    Great little place! Did some research of salons in the area as I'm here on travel and to help take…read morecare of my mom after a medical procedure. KTL Rooted Salon came up as one to check out! Kenneth messaged me quickly and was very up front about what he could offer and for what price. Rooted is in the Folsom hills and right in the downtown area along Lake Natoma and the American River. Every time I venture out Folsom way there is something new to see, but this little area still has the same "feel" as when I was a kid - Cute, Quaint, Small-Town. Since they have only been in this location a few months they don't have signage up yet but you can't miss it, it's a darling little cottage with a red stone brick path leading to inviting walk up and entry. I felt comfortable right away. Kenneth was up front ringing out another client but made sure to greet me as soon as I entered, which says a lot in my book. He showed me to his room, which was super cozy; the salon chair was comfy; LOVED the wash station, Kenneth was awesome; very personable, we chatted it up while he washed, did a deep conditioning treatment, (can I get that hair drier to go pls?) lol, Brazilian blow out and some touch up with the flat iron so I could get home to flat iron the rest (I do that myself). Even without the flat iron it looked fantastic! My hair felt super clean and well hydrated, not dried out at ALL. When I got home to finish the flat iron it was nice n soft n felt fabulous. Loved it! Thanks so much Kenneth! I look forward to my next visit!

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    Rooted Salon - Partial balayage. Hair by Kenny

    Partial balayage. Hair by Kenny

    Rooted Salon - New salon suite

    New salon suite

    Rooted Salon - Love this!

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    Great Clips - absolutely butchered my bangs.

    Great Clips

    3.3(67 reviews)
    2.8 mi
    •$

    Very happy with Hannah's bring my client her patio and best attitude excellent care thank you so…read moremuch Everyone loves her hair

    I initially thought this haircut was okay until I got back to my hotel and realized how uneven it…read moreactually is. One side is approximately an inch and a half longer than the other, and the two sides are styled and cut completely differently. One flips out and has noticeable bulk and length, while the other sits flatter and shorter. This is not a subtle difference. Even photos make it obvious, and multiple people -- including an AI image review tool -- immediately noticed the imbalance without being prompted. That says a lot. What makes this more frustrating is that I mentioned during the appointment that I live in a remote area where it's hard to get haircuts or corrections, so this isn't something easy for me to fix quickly. I'm not sure how I will fix this before I go to work on Monday. It is much worse than my self cut I requested to be fixed. When hair isn't styled before a client leaves, it can be difficult to catch major inconsistencies in the cut right away. I genuinely did not realize how uneven it was until later when I was back at my hotel and able to look at it more carefully myself. I also want to add that comments or conversations about clients as they are walking out the door can make people feel extremely uncomfortable and self-conscious, especially when they later realize there was a major problem with the service they received. I understand mistakes happen, but this haircut feels careless and inconsistent, and the unevenness absolutely should have been caught before I left the salon. And it's frustrating to pay that much you have to go pay again to get this fixed

    Photos
    Great Clips
    Great Clips
    Great Clips - Rounded haircut

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    Rounded haircut

    Rarity Salon - Natural extensions

    Rarity Salon

    4.8(487 reviews)
    2.2 mi
    •$$$

    I've been going to Rarity Salon for years for my hair extensions and move-ups, and I absolutely…read morelove them! Katie is my go-to person. She is so sweet, truly listens to what I want, and always makes me feel beautiful. Katie's work is absolutely flawless. She is talented, professional, and her prices are very fair. I wouldn't trust anyone else with my hair. Highly recommend Katie and Rarity Salon!

    The level of communication/follow through and customer service I experienced with Molly Kate at…read moreRarity Salon was disappointing to say the least. After my hair appointment on 5/28, I just now received at least some sort of compensation on 8/19. (2 and a half months later, after weeks of trying to get a response from her by having to repeat multiple messages about my concerns and seeking resolution but not receiving communication back in a timely manner if at all). The way she handled this situation reflects extremely poorly on Rarity Salon, and makes the standard of customer care at this salon questionable. As her client who got a service done from her, I don't feel I received the level of customer service I should've on top of her making it extremely difficult to communicate and get a response from her, especially for what I paid which was $340 for little to no visible change, my roots not being done, and patchy/uneven areas. I had previously got my hair done by Molly in January and was content with my experience so I returned on 5/28 for a hair color change. After showing pictures and discussing what I wanted , Molly told me this was achievable with a bleach wash (over Instagram dm messages which I have). However at the end of the appointment my hair color clearly did not change much and after paying, Molly told me how we may need multiple sessions to get the color I wanted and gave me her phone number to communicate with her. A couple of days later after trying to see if the color settled differently, I sent her a text about my concerns of there being little to no change to the color of my hair, but also my roots still being the same as if they weren't done, and some patchy areas. I sent this message with pictures of my hair to show her on 6/2 and I didn't get a response back until 6/22. I also sent messages about following up in between that time. In her reply on 6/22 she mentioned how this message "got lost" in her text thread, and that we can work on getting the color I wanted in future appointments, but no compensation was provided and I felt unsatisfied with this considering the result I got and her not being transparent about the multiple sessions in the first place. I told her I understand color change can be a process and it mignt not be exactly what I showed her, but at this point I was expressing my concerns and asking for at least coming in and redoing / a hair treatment since I didn't feel content with what I paid for. By the time she responded, I had my hair done from another hair stylist somewhere else since I had trips and events planned and needed it done, and I got the results I wanted. I asked for a couple minutes to talk multiple times so I can express my concerns and try to come to a resolution as she wasn't replying in a timely manner at all over text. My texts to her were on 6/23, 6/26, 6/29, and 7/9 with no replies. On 7/10 she proceeded to tell me to text her to chat. It was extremely difficult to communicate with her in this way. I sent another message on 7/10 still trying to express my concern and reach a fair solution. I got no response. Then after my message on 8/6, she replied on 8/7 that she is understanding of the situation and offered a partial refund. I replied essentially saying I agreed to the partial refund. I was still waiting for this to be completed. After another week passed and still not receiving anything from her, I texted her again on 8/14 and 8/18 to finally receive the $170 refund on 8/19. In my experience with other hair professionals, I have consistently received a much higher level of communication, professionalism, and customer service. This was my biggest issue because it was extremely difficult to get any response from Molly, and she honestly made the impression of ignoring the situation even to the point of blocking me from her stories on Instagram. The unprofessionalism on her part and the way this situation was handled by Molly reflects poorly on Rarity Salon.

    Photos
    Rarity Salon - Rarity Salon Team

    Rarity Salon Team

    Rarity Salon - Salon Interior

    Salon Interior

    Rarity Salon - Rarity Salon Team

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    Rarity Salon Team

    Tangled Hair Salon - hair - Updated September 2026

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