Great selection of beer that's other than that terrible service. Got a table with my wife no service until I asked for service. I see two couple that had gotten sat down and within minutes were attended. Am sure am not the only that this has happened to in this establishment as there are bad reviews do to there bad service.Customer service goes a long way next time I will spend my money somewhere else there many fine establishments in the petaluma area. read more

So good! The 60 cent wing deal on Wednesday's cannot be beat! So, so yummy. I don't do buffalo, but I did here, and it is damn good. They use good ingredients, homemade, and the staff is friendly af. #winning read more

What a nice surprise! Was planning on stopping for lunch at Lagunitas on our way to Bodega Bay, but they were closed so checked out this place thanks to YELP. All say it again, what a nice surprise! Great patio on the river, nice beer selection, friendly staff and a great burger. Will definitely stop again on our next trip to the coast. read more

I've been there a couple of times. I love their fries and recommend sitting on the patio. Bring a sweatshirt if it's night time. They can have slow service sometimes. But they always bring I've samples so you don't have to commit to something you don't like. They often change their line up of what's on tap. I think that's good and bad since I drink cider and they seem to change it every time I go. So sometimes I can't find one I like. Definitely do not use the private room in the back. It is so dark and dingy. I had a meeting in there once and I just hated it. read more

When it comes to smoked meat, there is no better. Abe is the man. Pulled Pork shoulder sandwich was awesome. Smoked chicken wing basket was awesome. Beer selection is great and location couldn't be better-right on thr river. read more

Absolutely love this establishment. Amazing beer selection, great food, good people. Megan and Charlie are the best servers, the customer service is unreal! The Sunday brunch is awesome, the breakfast burrito is my favorite, can't say enough great things about Taps! read more

David at the bar was super helpful with beer selections and always checked in! Super awesome experience here and will definitely come back!! read more

Taps on the River - New American Near Me - Petaluma, California

Our experience at Taps Beer Co & Kitchen was awful. It was our first time going to this tap house and the service made the experience very unenjoyable. We were sitting outside on the patio and we had an older gentleman that was our server. After ordering our drinks (only 2 beers), it took around 25 minutes to receive them. The server then told us that he would be right back to take our food order once he dropped off our drinks. The server was pre bussing tables and getting refills for other tables in his section, but failed to acknowledge us for another 20 minutes while we were still waiting to place our order. We had to get his attention to get our check as we were hungry and tired of waiting. Another 10 minutes went by and we had to remind him that we wanted our check. He proceeded to pull it out of his apron as he seemed to have it the entire time. I work as a server in a restaurant and understand if the restaurant was busy or if the server was new. But, the server was yawning and walking around refilling other tables drinks and finding other things to do while we continued to wait. Lastly, our total was $16.24. We paid $20 in cash and received $4.00 in cash back. As a restaurant owner, I would be deeply concerned if my server was giving more money back to customers in an attempt to receive a larger tip, which was extremely clear at the end of our visit. We enjoyed the beer, but are very disappointed in the service. read more

T- Tepid service: we don't know if the guy was busy or just not into the pleasantries that come with waiting tables. A- Average food: pulled pork was good, but for over $10 should come with a side, the fries with wing sauce and "Petaluma Blue Cheese" could have been great, but weren't. Pre cooked flavorless fries, almost no Blue Cheese and WAY too much wing sauce. Kids burger was OK, but for almost 8 bucks should come with fries or something. Kids mac and cheese....can't really mess that up. All and all.... meh. P- Plenty of beers: The only thing that made the night bearable. This place has an impressive number of brews on tap and there is something for everyone. S- Sub-par: For the price, the food should have been better. My opinion, kids meals should include a side & drink, not $2 more to add. ($6 for a tiny bowl of Mac n Cheese?) It was average bar food with a view of the river. I guess we needed to drink more beer to make it worthwhile. read more

I really had trouble with the inattentiveness of the servers here - three times now. The location and beer selection are great. But I hate sitting anywhere with an empty glass. The food is pretty average. With so many other good choices in town it's hard to justify going back to spend my money there. read more

Love love love it! What a great place. We went for Saturday brunch around 10am. Sat on the patio and enjoying the view of the river and kayaker a periodically passing by. The vibe was easy. A 20-40's crowd, of all types. read more

Love the food and beer/cider options here so much but the service is pretty slow and almost makes it not worth coming. I've been here 4 times and not on crazy busy nights and have had the same experience with the servers, always nice ladies but not very attentive. Seems odd that it's a tap room and the servers didn't check on us more then once in an hour period. Our server literally stood no more then 10 feet behind our table chatting to her coworkers while my beer glass and my boyfriends sat empty.. then finally her friend caught me looking at them after about 5 minutes and she sent the server to us. She then said "sorry I'm just so slammed" when we watched her just standing there. Lol. Seems like a lot of the women working here would rather be somewhere else, or they are annoyed of being servers. read more

A great spot right on the water. We came for lunch on a Sunday afternoon and were seated right away. Amazing beer selection, just deciding what to drink took us a while! The food was good, but unfortunately I can't remember the details, because during lunch my 92 year old Mom (who is in pretty good shape), became unresponsive and passed out. Here is where the Taps employees earn 5 GOLD STARS! They came to our aid immediately, with ice water and cloths, and were so supportive as we ended up having to call 911 and race to the hospital with Mom. Fortunately, she was fine- it was just a drop in blood pressure causing a syncopy. But I've been meaning to write the review and commend the hostess and staff for being so kind during a very traumatic end to a great lunch! read more

The food is pretty good but I go for the well selected line up of brew. Apparently I have the same taste as the owner because there are always too many desirable taps to choose from. It's on the river downtown and when the glass walls are open it's hard to leave. On a warm day the patio is also a great choice. I'm glad it isn't closer to my house. read more

Is zero stars an option? No? Well I guess I'll give this craptastic restaurant one star just so I can tell my fellow Yelpers what a joke this establishment is. Oh, you want beer? Okay, well they're probably out of the one you want. Food? Mediocre at best. Actually, their hot wings are hot. I guess they did earn the one star you see listed above. Service? So far beyond bad. We arrived at 6:45 on a Saturday as a party of 8, with reservations. We'd finished eating our crappy food and drinking our overpriced beers by 8. We were unable to leave this unpleasant establishment until 9:30 because they made it an incredible challenge to pay them. Not exaggerating here, it literally took over an hour to pay our bill. I had to walk outside on several occasions to avoid making a scene. When we explained to the waitress, in very logical fashion, what she could do to help us, she repetitively explained, "I'm trying to help you, tell me what I can do to help you." Well, you can make it easy for me to pay you. In response, "I'm trying to help you, tell me what I can do to help you." She was a broken and annoying record. We asked to speak to her manager, which turned out to be a mistake. That fool doesn't understand the first thing about food SERVICE. Direct message to him here (I hope you're reading this, you doufus), Do: listen to your customers, ensure that their experience is enjoyable, reprimand your staff when they're rude to the folks paying your salary, and use breath mints; Don't: make it a challenge for your customers to pay your establishment, let your staff treat your customers like garbage. Lastly, and I'll admit this is a parting shot, but I gotta get it in, the hostess. She was aggressive, rude, and condescending. Perhaps this is her first job and the empowerment which comes with being a hostess at a zero star establishment went to her head, but that's not justification to talk to actual adults with the entitled attitude that must've been cool in high school. I could go on about this, but suffice it to say that even though they're only paying her minimum wage, she'll still be able to afford to buy a better personality. ZERO STARS, WOULD NOT RECOMMEND, EAT/DRINK OUT OF THE GUTTER BEFORE TRYING TO GIVE THIS ESTABLISHMENT MONEY...I SAY TRYING, BECAUSE THEY'LL MAKE IT NEXT TO IMPOSSIBLE. ---Update/reply: As expected, the owner of this crappy restaurant replied with accusations and no apology. To him I say, Eric, I am not Travis (you can note my active history on both Yelp and Google). I am a former customer of yours and am now appalled with the business you run. Reviews of your establishment show that I am not alone in my lack of satisfaction with the service from you and your employees. "Please just go away", huh, weird, that's what we wanted to do when we had to literally waste over an hour of our lives to pay the tab. "Now your whole group will review us one by one?" Yes, I was there last night and I was quite displeased with the "service." I'll write about it. I am friends with Travis. Some of us are active on the internet, and your establishment gets a one star review from all of us, deal with it. What you, "sir", should learn from this is that EACH OF YOUR CUSTOMERS DESERVE TO BE TREATED WITH RESPECT. You have other negative reviews from people that I don't know...your response is always classic denial combined with empty accusations. I'd love to see this supposed security camera footage of Travis acting "like a fool." In clear, polite, and direct language he made a reasonable request and also explained the simple steps that your staff could have taken to either prevent or alleviate the situation. We would have loved to leave, but (and I'm sure you can review the footage here), we had to wait for an hour to pay our tab. None of us were ever asked to leave, despite all of our strong desire to do so. Verbally harassing? "Sir", you are either misinformed or grossly over emphatic with your use of the phrase. Any reasonable person will lose their patience when it takes over an hour to pay their bill, but throughout the ordeal Travis (and the rest of our party) remained respectful. No voices were raised, despite your lame attempts to present the situation otherwise. Oh, you asked a question, "Come on kid(s).. Don't you have more important things to be be concerned with?" Guess what, "Eric", I do have more important things to do. However, I'm going to take time out of my day to write an open letter to you (for the sake of your POTENTIAL other customers). When you look back on MY Yelp reviews, you should notice that I've only ever given three negative reviews...and none of them have resulted in an online argument. The bulk of my reviews are positive, and if you read a little deeper you'll find that I generally support small business. Unfortunately you lack the ability to take criticism; honest, accurate, and sometimes (especially when deserved) loud criticism. You're a buffoon. read more

Menu looks good. Great view of Petaluma River and boats. Redhill wine very good Chardonnay. Who I'm with had a beer . Lots of T.V.s. if I was the waitress here I would never take menu away till my customer left at the bar.. Lol read more

Taps on the River - Menu looks good . i had a glass of Redhill chard 8.00 really like it. Lots of T.V.s in bar area - New American Near Me - Petaluma, California

To the management at Taps. My husband and I have been patronizing your restaurant since before you moved to your current location. Today we stopped in for a beer and a bite. Unfortunately, we had probably the worse server we've ever experienced. I don't know if Heather was just having an "off" day or she's just not interested in working in the service industry. At any rate. It was so bad we opted to skip the bite and left to head across town to Pub Republic instead. Just wanted to share our experience with someone there in management. I really wanted to send a direct message to you about this rather than post it in a public forum. But, I didn't see a way to contact you through your website. Overall, this is a great spot. Next time we'll make certain to be seated in a section that she's not responsible for waiting on the patrons. read more

Beer selection was great, service outstanding and the food was very good. But the whole sitting outside on a hot night with friends here put it over the top. read more

The food and atmosphere is amazing! It's good to see a local business doing so great!!! The new location is beautiful and family friendly with a great view of the river. Heaters keep you warm while sitting outside and everyone is so interactive and welcoming! Sitting inside is more intimate while the outside can be a blast tapping each other in from separate tables playing jenga. I'll be coming here often look for me to tap into your jenga game :) read more

Location has improved. The food and service have plummeted. Beer is still available at least.

Ninkasi Tricerahops on tap! Stage two wings with blue cheese! Service is awesome. Not overbearing but very nice! They seem to be back better than ever. Congrats on the new place. I'll be bock! read more

The best thing about this restaurant by far is the atmosphere. Located right on the beautiful river with spectacular views. Very casual and friendly vibe, Dog friendly is always a plus! The service is great. Beer list is great. The food is the problem, a little more hit or miss. Some of the dishes are truly excellent, that chicken curry skewer on special was FANTASTIC! Others not so much. The pretzel for example is WAY too small, C'mon guys, I can get a way better pretzel at the ball park! It's just a pretzel, can ya please make it a lil bigger and more fulfilling? There is not much salad options either. I had a House salad with added shrimp, It was tasty and well prepared but again WAY too small, I left Unsatiated which is not a good thing! Again, we need to EAT! I hate when restaurants make entre salads thinking people who eat salads don't care about a bountiful, hearty meal, just make it a lil bigger that's all ya gotta do for crying out loud! The meat in the steak sandwich was great but topping it with processed "Velveeta" style cheese knocked it down a few notches. Anyway, If they can just be a little more consistent with their food I'd give it a 5 star. We'll be back to see if they got the message cause it's such a beautiful, fun atmosphere and it has such potential to be one of the best restaurants in the area. read more

Burger was good. Beer was fine. Come bill time I was short changed and told *with attitude* the change was rounded up when clearly it was rounded down. It's the principle not the $. Check your bills people. read more

Wow is right. All along you loudly asked if we were hard up for $2.50 over and over and ignored us saying it wasn't about that. We thought if we're paying he should have said so and given us the option to keep it. And yes I did order the wrong wine, returned it saying it was my fault and I was happy (and expected) to pay for it. Had you not loudly made out like we're deadbeats after $2.50 (that's the price you said) you would have heard us telling you our point was lack of communication. You greatly exaggerate here to save face. We did call you unprofessional for trying to humiliate us because you didn't want criticism. You did get very aggressive for no reason, from the onset of the conversation. That's a fact. And then tried to blame us that you're busy. All because we wanted to tell you, after we paid, tipped normally and left our table, that if you're gonna charge, keeping it should be an option. No one wanted money. But I might have tried that beer after finishing my wine. read more

Love to just relax here with a beer & the staff are always friendly and hospitable. Tasty food too.

Beer selection is awesome. But the food is seriously lacking salt. The Abe fries were bland and so were the wings. My wife and I used to love this place before we moved to Florida in 2012, back then they were at the location across the street from the bank. We will not be back. read more

This is such a great venue. The food has gone downhill since they moved to the new location. I hope they get some new blood in the kitchen. It would push this place way up' read more

Great selection of beer on tap, but the food was literally in-edible....and we ordered three different things. The service was good in the beginning, but there's some social thing going on with the staff and we were basically ignored after two beers. The place was not that crowded.... read more

This place reminds me when wandering in a new town, always check the Yelp first. The place looked nice -- on the river, with an outdoor patio. I found the food to be meh and the service inattentive. My friends seemed to be ok but not wowed. I had the wedge salad which was not a traditional presentation. Lettuce leaves were not a wedge, not iceberg, not chilled, not flavorful at all. There is nothing like biting into a cold wedge with blue cheese and bacon. Oh yum. One of my favorites at a steakhouse. This wasn't that. The "green godess" dressing tasted like Denny's ranch. The saving grace was the pork belly which was delicious, and thankfully the 1/2 avocado meant I did not go hungry. Looking at the pictures, I didn't even get the right salad. No menu online to check. read more

Excellent and eclectic beer selection. Kind of a dingy place though, and the service can be a bit spotty especially when busy. Friend of mine suggested not eating here and I should have listened - whoever's back there in the kitchen is to making food as Donald Trump is to being a president. (Should build a wall around the goddamn burger I had...) read more

Sorry, but upset. I ate here and ordered their Cobb salad. They indicated the salad comes where every ingredient is separate and I have to mix it together and dressing on the side. I asked them to please just mix it together for me...I hate trying to cut up ingredients and mix it on my plate. They said the kitchen does not like to do that. Well, I said I don't either so pls have the kitchen grab a bowl and just toss it. Waitress went away in a huff and then brought the salad the way they do it. That upsets me. It was tough to cut up and toss on a small plate at the table, exactly as I expected. So....poor service and a terrible waitress. read more

I love this place! Beer selection, location on the river, and delicious wings makes me want to continue to come back! Owner is awesome and does a great job! read more

This place was great it had a beautiful long wooden bar, and countless drinks on tap. The food was good and I will definitely be coming back

Nice setting. Good beer selection. Terrible food. Burger was over cooked and inedible. Bun was stale and gross. Major fail.

Great view if you sit out along the water. The huge pieces of pork roasting in the grill smelled so good. Staff was friendly. The crazy fries with cheese were good but could definitely be crisper. The portabella burger was good. Lots of beer choices, almost too many for a novice like me. I couldn't decide and didn't know enough about beer so I tasted two, wasn't impressed and ended up getting wine. read more

Grace was our bartender for the first time last night and she was wonderful. My favorite bartenders are the ones that listen to what you feel like drinking and know exactly what to recommend. There are many bartenders like that here (though not allll are this way, I've even felt like the person was just making stuff up on the fly before, but the ones that are, and care about beer and enjoy serving people are what're getting this place 5 stars from me). They're also generally interesting people :) The food is not always five stars but when it is, man it is. Get the specials! All of my favorite foods here have been the specials. Music lately has been on point! (For a while some suburban-reggae type crap was playing and it was keeping me away...) Also, I met my boyfriend here 5 years ago so how could I not give this place 5 stars... we're still together :) My ONLY complaint is that I'm made to feel guilty or annoying when we want to split the check more than two ways even when it's a pretty small amount of stuff. I don't want to have to suddenly become a mathematician when I get the check, especially after a beer or two. With computers before them and an uncrowded restaurant it should not be too much to ask. I know it's not the most fun thing in the world to do but I shouldn't have to work to pay! read more

Thought we would try it after it reopened. We were quite surprised. Very LOUD. Waitstaff indifferent, slow. Food marginal, and the wings were terrible. Beer selection average. Well suited for twenty-somethings who like to get noisy and don't know what good food actually is... read more

Mediocre food, spotty service. Sat our big party back in a dark stodgy room in the back. Just wasn't very good.

Service terrible. Food even worse. My appetizer came out after I finished my main course. Not worth it for the price I paid. Only thing I enjoyed was the beer I picked. read more

only thing worse than the food is the service. rude people that almost go out of their way to show they don't a you know what