My experience with Dental Depot has been awful from day one. I had immediate dentures made using a…read more3D image instead of a traditional mold, and they never fit properly from the start. After months of appointments, we were finally getting close to something workable when a technician cracked my dentures. I was then told by the doctor that I would need to start completely over with a new top denture. Throughout this process, the staff showed very little empathy. On more than one occasion when I called or came in, I was asked, "What seems to be the problem now?"--which made me feel like a burden rather than a patient. For six months, I returned every three weeks for adjustments to a wax mold. Each time, I explained that the dentures were uncomfortable, yet when they came back, the issues were never corrected. When the fit slightly improved, the teeth still protruded too far, giving me a buck-toothed appearance where my bottom lip would tuck underneath them. I repeatedly pointed this out, but it was never properly addressed. At what I thought would be my final wax fitting, they instead presented a finished product that still did not fit correctly. While the suction had improved, the appearance and comfort were unacceptable. The doctor even told me to take them home and "try them out." I explained that if they did not fit properly in the office, they would not fit at home, and I declined. The doctor initially offered to restart the process, but then the office manager stepped in and said they could issue a refund and refer me to a specialist--only if they took the dentures back. After everything, I left feeling frustrated and defeated. About a week later, I called to restart the process and scheduled a new appointment. When I arrived, I was told my appointment had been canceled--without any proper notice--and that they would be keeping my $2,000, letting me keep my broken dentures, and referring me elsewhere. I never received a call about this, only a text confirming the appointment. As a result, I am currently stuck using cracked dentures. I am afraid to eat with them, so I remove them and stick to soft foods. I only wear them in public. This has been a degrading and deeply emotional experience. Having your teeth removed is already difficult enough, and I was made to feel like it was insignificant. There was one technician who was kind, and I wish her the best. Unfortunately, the overall experience has been life-changing in the worst way. I do not recommend this location. I plan to contact corporate to file a complaint in hopes of getting a refund so I can afford dentures that actually fit and function properly. I sincerely hope they improve their quality of care so no one else has to go through what I have experienced.

I got a dental crown at this clinic, and it came off after just two weeks--which is unacceptable. I…read morecalled to get it fixed, and they gave me an appointment. But when I arrived, they told me to wait 1-2 hours because "other patients were more important." I asked for another appointment, and they refused, saying I can't book again. They took money from my insurance but didn't fix my tooth and now say they can't help me anymore. Very unprofessional--be careful before trusting this place. I wish I could give them zero star

Been coming to get my teeth cleaned here for a decade. I've never been upsold or had a bad…read moreexperience. Highly recommend!

Highly recommend! Great people great work! Have been coming here for a while will continue to come!…read more Highly recommend! Great people great work! Have been coming here for a while will continue to come! This requires 8000 letters to post so copy paste! Haha just go you guys it's a great place and genuinely great work I've gotten so far

The front desk girls are not professional. Not sure who they hired because they do not compare to…read morethe last girls that worked the front office. The skinny girl all she says is " I got CHU" and the other girl is super nosy. The dentist is amazing but I'm not sure if I feel comfortable recommending people here anymore due to the professionalism in the front.

Wowwww! What a great office! Dr Duong is such an amazing and knowledgeable dentist, staff is…read moreamazing and so sweet! Front office girl knows her insurance and welcomes you with a smile! I recommend everyone to this office!

First and foremost their office staff is amazing! So very friendly and caring! I haven't seen that…read morein a medical or dental office in idk how long! The hygienist and the Dentist Dr Kim are all so very nice and caring! They took great care of my son who has autism and epilepsy and was having cavities filled for the first time ever. When we left my son told me he felt very comfortable and that they were much nicer to him than the previous dentists he has seen. They also took great care of me.

My crown popped off. I called this morning and they got me in immediately. They re-cemented my…read morecrown in less than 20 minutes. I am a happy camper! Thank you, Dr. Kim and staff.

It was my first time going to a dentist in a little too long, always had a little anxiety going in…read morebut as soon as I sat in that chair every single person I came in contact with not only made me feel comfortable but were so kind and caring from the receptionists to the hygienist every single person made me smile in the end! I will definitely be making this my permanent place to go to!

The best dental experience I've ever had!…read more Thank you so much Dr. Nejad! Everything was perfect from start to end. The waiting area is extremely peaceful and beautiful.The front office assistants are remarkable, kind, answered all my questions and were extremely informative and inviting. Once I was called, Dr. Nejad's assistant walked me back, the room was private and everything had it's place, very organized. Dr. Nejad eased my mind and explained to me all options I had. I learned more in one visit about what I was dealing with than the prior dentist I saw. I will be having my dental records sent over to Dr. Nejad's office as I plan on being his patient for life. After a very painless experience, I realized what true dentistry is all about. Dr. Nejad, the whole team, to be exact, is just wonderful! Many of us drive to places such as dentists because it's convenient but you don't get the care that you may need. Dr. Nejad is worth the drive! His staff followed up with me the next day as well to make sure I was care. Perfection from start to finish. Thank you Dr. Nejad and staff!!!

I really wanted to love this place as the reviews seem stellar. Unfortunately their staff did not…read morecommunicate well to protect me and my Privacy was Violated through Hippa Laws. As far as the Senior Dentist Jamie Sanders - she seemed eager to make it right but my records were already exposed. Aside from this; the office is small and as a patient, I could hear everyone's dental needs due to the lack of walls protecting people's personal dental privacy needs. I heard courses of action, proceedings on medications; so forth and so on. Also, the technology for X-rays is just not there. On a positive: The technicians on the floor are super friendly and do try to help make each patient comfortable. The office is in a great location (right off the 10 freeway) and the entrance/consumer seating area was super quaint and comfortable. I decided to seek other dentistry experts for my dental needs. Perhaps this is a lesson for the future and patients can try this place in hopes that their rights are not violated also. Thanks for reading.

The cleaning experience Is always great. However, I'm not…read moresure what exactly happened to this place. I usually come in for x-rays, cleaning, and I fill in my front tooth which I chip frequently with some sort of enamel and a UV light hardener. It's nothing permanent, but I'm OK with that. I'm normally taken care of the same exact day, but this time was a little different. The new dentist said she didn't have enough time to take care of me and that was that. They didn't fill my tooth, which is specifically what I came in for, but they were too busy to do it. Despite me calling the same day of my appointment and asking if they had an opening. It was clearly just a hand into my pocket as if they needed to make a quick $200 off some x-rays and the cleaning. Now it feels like it's more about the sale and less about the smiles. I've been a client since 2011. The most wonderful and original dentist passed away recently. This place has made a turn for the worst. Wouldn't recommend anymore.

Great they care about you and your teeth highly recommend. They've got the cleanest office ever and…read morethe staff is so friendly they make you feel comfortable

Everything very nice. Nice office nice personal they work with you. Very calming and restful ogficeread more

It was the most amazing experience .i scheduled appt ASAP , i had an excruciating toothache the…read morewhole weekend. And I went in Monday morning seen the dentist and he right away gave me an injection for the pain and it went away quickly I didn't even feel it . And I have the biggest fear of needles the Dr was so so GENTLE and then he checked my Xray and told me that I had to have it pulled He gave me more numbing medicine and then he extracted it I completely felt nothing.in my entire life I have never had amazing visit no pain, no discomfort and so compassionate with their patients The staff is incredible as well . If you are afraid of dentist ,needles ,and pain HAVE NO FEAR JJ DENTISTRY IS HERE I AM A PATIENT AND BELIEVER NOW Thank you JJ DENTAL P Martinez

This is the best dental practice I have ever visited! Office is in a great location,, all the…read moreequipment, furniture, and appearance of the office is modern. Everyone is very friendly, but still very professional- from the way they speak to the way they are dressed. They are very thoughtful, aware and concerned about every patient. I felt safe and comfortable with their suberb level of cleanliness and caution, especially with the concerns of Covid-19 spread. Every detail of the experience is well- thought out and thorough, even when it comes to making payments.

This is the best Dentist ever. They are nice and professional. Dr. Lee is very knowledgeable in the…read morework he does and will walk you through each step he is working on. He is great with kids too. I bring my two daughters here a d they love him!!! I recommend his practice and promise you he will take good care of you and your family!!!

Absolutely love this office. Everyone has been so pleasant. I've received such great care here!read more

Was looking forward to switching to a dentist closer to my home. I cancelled my cleaning with my…read moreold provider just to reestablish with this clinic which was a huge mistake. The dentist said I had "gingivitis" in some areas which means they'd deny me a regular cleaning until I received a gingival irrigation for $300. Never in my 27 years of going to the dentist every 6 months have I been denied a cleaning until I pay to receive a treatment. She was pressing so incredibly hard with the probe causing pain, intentionally driving my numbers higher. I don't even bleed when floss after every meal and she was causing my gums to bleed. I immediately knew what was going on. I just went to get an exam 7/2024 and had not a single cavity, mind you I floss and brush multiple times a day lol it's 12/2024. I promise you, if you go here you'll have a million things wrong with your teeth and need so many treatments. Don't waste your time because they will require all kinds of treatments before they will clean your teeth. Also they will require new X-rays even if you recently had them done with your old provider. I recommend bright now dental or valley wise health, if you're looking in the west valley. I've never had issues like this and I've been to dozens of dentists!