It's a surprise these folks are still in business..
I have been to Target Master on and off for the last few years and mainly to use the shooting range which thru time the ventilation system has deteriorated. Just recently I was looking for a Glock 33 Gen 4 and were able to get one for me here within a week.
I thought this was a smooth transaction, so a week later when I came to collect my new Glock, I spoke to Tom (owner) who showed me a Canik TP9SA and a Desert Eagle 50 A.E. he had in his showcase, I did some research and found that Magnum Research had a Combo package that was made in Israel and in the box you get the Israeli 50 AE pistol plus a .44 Magnum Barell and magazine at the value of $1950.00 (almost a 2 for the price of one).
The next day I returned, I looked around the store cases, once I had my fill of waiting and looking (15 minutes or so had gone by, not one person asking if they could help) mind you, two of the employees were shooting the breeze about something on TV and a younger heavy set woman made eye contact but said nothing. I decided that perhaps it was a bad day at the office for them and I should chunk it to an isolated incident.
Tom finished with the customer who he had been helping since I walked in and I walked up to him and said hello, I was just there 24 hours earlier, but as I launched into speaking to him about the Canik, his attitude and demeanor was identical to that of his employees and I found it odd as he actually looked a little put out. I guess I made a mistake of thinking that perhaps he remembered who I was, especially since I had made a purchase with him directly just a day prior and I had him show me a specialty pistol that I believe doesn't sell every day. Of course I fixed that by saying that I wanted to purchase the Canik and perhaps the D.E. Oddly enough, his disposition changed immediately and we became "buds" at that moment. A few seconds later, Tom excused himself and checked with his vendor, then assured me that he could get my Desert Eagle "sometime in January." I was more than happy that he could get it for me and ordered exactly what I wanted, Desert Eagle DE50WB6 made in Israel.
On January 1st, I brought out of town friends to his store to see if they could pick up a laser sight for my one of my friends' pistol, I also wanted to show them a Desert Eagle (the one he had in stock) I once again reminded Tom who I was but this time I hadn't seen him in roughly two weeks, so no biggie. My friends looked at laser sights they had in stock but nobody really knew how to operate them including Tom, (my friend opted to order one online that night instead). Before leaving Target Master, I asked Tom if by any chance he had an update on my D.E. To my pleasant surprise he said "It should be in sometime at the end of next week." That put an extra spring in my step for the next week and a half. Then next Thursday night came and no news at all. Friday by 4:30pm I still had no word so I decided to drive in and check it out for myself. I walked in and the gun was in.
Upon opening the box I noticed that the gun was made in Minneapolis, MN USA. Not Israel. This actually really disappointed me and frankly upset me. I asked Tom why this had happened and he said that he didn't have an answer and shrugged his shoulders. I then told him that I truly needed an answer to my legitimate question and not just a shrug and a dismissal He picked up the phone and because it was 5:50pm he got the voice mail at Magnum Research. He told me "leave the gun and I'll see what I can find out on Monday." I took the gun with me and I thought about the situation the whole weekend, after paying right at $2000.00 for a handgun that I will hardly use but wanted. On Monday morning I called Magnum Research and they told me that it was a mistake but if I wanted the Israeli gun I paid for, they would make it happen. They instructed me to go to the retailer and ask them to have them return the gun and they also gave me specific instructions on how Target Master was to handle the return. I went to Target Master and Tom was not in. Instead, I spoke to the woman I mentioned before and she did me a "huge favor" to speak to me about the return and added that she knew nothing about it and I had caught her in the middle of something (as if I was bothering her with this). That didn't sit well with me to be honest, and I told her that her attitude and treatment sucked. I left the pistol in her care and I walked out.
Tom phoned me about an hour later and began to shout, yell and rant about how I was disrespectful to his daughter and reminded me that she was a "gal." This went on for close to 30 minutes, and after listening to this nonsense, I asked him to give me a credit for the handgun and the deal was dissolved. Horrible people, buyer beware!! read more