I needed to get my eye checked out as I had a minor eye injury and couldn't make it over to my…read moreusual optometry office since they were on the other side of town. I called the night before in hopes they could squeeze me in but I understood it was last minute and they were able to make me an appointment for the next day. I arrived for my appointment with some time to spare to fill out any paperwork since I was a new patient. The young man at the front desk was very nice and throughly went over what information was needed and my copay amount through my insurance. Dr. Hwang completed my eye exam and she was very thorough. Luckily my injury was minor but I'll be back for a follow up appointment. I decided to make them my primary optometrist office moving forward since they're a lot closer to my home and I had a great patient experience. I recommend their office!

Dr. Kitajima is great! You can tell he is passionate about his job. He explains everything very…read morepatiently. I hadn't had an eye exam for many years and I am so glad I have found my new optometrist! The staff is also welcoming, and they have a good selection of sunglasses! I was able to get a Kate Spade pair with insurance discount, so very nice. I will be back for my next eye check!

I've been a patient of Dr. Pham for several years. She is an exceptional optometrist in every…read morecategory -- knowledge, professionalism and perhaps most importantly, she takes the time to understand her patient's lifestyle, work habits, concerns, etc. and to ensure that her patient is completely comfortable and leaves the office with all of their questions answered. I am a person who asks a lot of questions when it comes to healthcare. I want to know the "why" and not just be told that something is the way it is. I also want to understand preventative care and the future roadmap -- what is causing something, what things can I do differently, what is the worst case / best case / likely scenario, how does my lifestyle affect things, etc. Dr. Pham patiently and comprehensively addresses these questions. Sure, good optometrists should be knowledgeable but that is the baseline requirement in my opinion and better optometrists demonstrate professionalism and good "bedside manner" so to speak. Exceptional optometrists add a level of client care, client education, patience and treats every patient interaction as one instance of a long-term relationship. Dr. Pham embodies all of those traits which is what makes her exceptional.

As I get older and my eyesight deteriorates more each year, I am annually reminded how fortunate I…read moream to have an eye doctor I love. Meet Dr. Pham and her team! The ultra-convenience and smooth professionalism is delivered to me via a one-stop-shop for all my eye care needs. With multiple family members in need of eye care, and multiple little ones to cart around, Crest Optometry has been so seamless with ALL of my needs. Crest has been our go-to optometrist since 2021. My entire family is seen by Dr. Pham and her staff and we are always very pleased with the level of service we receive. Top 5 reasons we LOVE Crest: #5 The staff is THE BEST. Who don't I love? They are all incredibly efficient and intuitive with knowing what I need, don't need, don't have time for, and what is most important! Efficiency. Def one of my favs is Jess. She is SO GOOD at knowing what I'm thinking and how to get me outta there ASAP! #4 Their automated messaging system to remind you of all the things you can't remember! Reminders to make an appointment, reminders to pickup your new glasses, notices that your contacts have shipped, text messages for more updates... It doesn't get any better than that. #3 Appointments are such a breeze. You are rarely kept waiting and promptly sent to start your eye tests. (By one of my FAVS, Lucas)! Shortly after, the Doctor is in and before you know it, you have your new prescription and you're ready to GO! #2 Their phenomenal and stylish array of designer frames is ENVIOUS! Outright stunning. One is left deciding amongst several cute, hip, sleep, sexy, and just amazingly fashionable glasses. I often leave my annual exam with two new frames. One of them is most likely Prada. #1 And hands-down the NUMBER ONE reason we love Crest Optometry, is of course, DR. PHAM. You will never come across an optometrist who is as passionate, enthusiastic, caring, and who will love and care for your eyeballs as well as she does. I have learned so much about my eyes, how they are changing with age, how to properly care for them, educating me with knowledgeable facts and wisdom, offering personal advice, and my eyes are so very happy. I am currently in the most comfortable contact lenses I have ever had, I have amazing glasses where I can see EVERYTHING, near and far, and special glasses to wear for night driving. Our whole family loves Crest Optometry. Even my teen daughter who is constantly damaging her frames, or losing her contacts, or needs help with picking out super trendy frames, she loves going to Crest. Hubby finally has contacts that fit his eyeballs, and frames that don't fall off his face. And my two littles are preemptively checked as well! If you are looking for a wonderful eye doctor for your family, go to Crest! Everyone there will make you feel welcome and cared for.

My mom had a great experience with Dr. Amy Chi. She is at retirement age and went in for a routine…read moreeye exam after not seeing an eye doctor for many years, assuming her vision was fine. Dr. Chi performed a very comprehensive exam and took the time to explain her prognosis in detail, which really put my mom at ease. She left feeling like she had an "upgrade" in her vision with her new lenses. I would definitely recommend Dr. Amy Chi to anyone considering an eye exam.

I have been going to this office for many years, but now I am considering changing the place…read more After my annual exam, when I came to pick up my glasses for the first time, I couldn't take them because my vision was blurry and I couldn't see clearly. I returned for a re-examination and waited another two weeks. When I came back today to pick up the new glasses, the frame was extremely wide. The staff tried to adjust it, but it didn't help. When I asked to try another pair (wanted to compare) I was told that it was only the display frame and that if I wanted a brand-new one, I needed to specify that. This was the first time in all the years I've been a patient that I heard something like this. I said that a brand-new frame would be great. I paid over $400 after insurance (which is very good), and now I'm expected to accept glasses that will only become wider after a few weeks of wear. I am very disappointed with how everything turned out and am seriously considering changing to a different place. I hope the manager will help to resolve the issue, as I was told today that the manager will contact me next week

Whoever came up with this business is an absolute genius!…read more I had two glasses that I had broken the frame and thought that was it. I really liked them and one was a very expensive frame. While at my optometrist I was recommended Vision Eyeglass Repair at 1144 S Winchester Blvd, Ste D, San Jose, CA 95128 Upon arrival, I found parking to be a bit challenging as this is a house. There is good ADA parking on the driveway. All business is done through a modified front wood door with an access window cut into it. The grounds are kept very clean and the business appears to be run by an older man and woman. I had a short wait, as there were two customers ahead of me. I learned that he tries to repair while you wait. The lady assured me he would be with me soon. Five minutes later I met the gentleman and showed him my broken glasses. He told me they could be repaired but involved repairing the hinges and other items. He gave me a price quote-which I felt was very fair considering the damage. I paid up front (they do take credit cards) and I told him he could have them for a few days. I came back a few days later and the glasses looked great. The lenses were clean, nothing was loose, the repairs looked great! I was so happy-that's why im doing this review. I HIGHLY RECOMMEND this business!

There is a reason this wonderful business gets a five star review! They are friendly, helpful, and…read morefixed my problem other places couldn't! I was looking for a place to replace my lens on my pair of sunglasses. All of the businesses I went to either couldn't do it or ruined my frames trying to do it. Vision eyeglass repair was able to fix my frame AND put the lens in within a few hours! I would definitely recommend this business for eyeglass repair. Note BRING CASH. I don't think they take card.

This is the eyeglass store I always go to whenever I need adjustments or have any issues with my…read moreglasses. The owner is incredibly friendly, professional, and always makes sure everything fits perfectly. I really appreciate the great service and would highly recommend this place!

I accidentally sat on my glasses and completely messed up the hinge. My husband first took them to…read moreCostco, but they weren't able to fix it and suggested Spectek. He brought my glasses in, and Sergio worked his magic. The repair was perfect. They honestly look brand new. We were shocked when he didn't even charge us for the fix. I'm so grateful for the care and craftsmanship, and for my husband taking the time to get them fixed. Incredible service. We'll definitely be coming back and recommending Spectek.

Dr. Ngo is thorough and precise. I've been going to her for the last decade if that means anything…read moreto anyone out there, probably not. I've never had bad service from her. No frills, straight to the point, and very professional. What I appreciate the most about her office is that there is no upsell or holding my prescription or forcing me to purchase glasses/contacts from her office. My eyes haven't changed much in the last 20+ years so I visit every few years. I'd highly recommend seeing Dr. Ngo. I can't speak for the other docs here. One note to take away, her staff is a revolving door, most are nice and an only had one that really gave me the 'tude maybe ten years ago? Well they're not there anymore and you won't have to worry about them.

Can't even ship one pair of glasses in 3 weeks. Ridiculous. Will never go here again.read more

I came here with my son who needed his glasses fit better last year. We It's a smaller store than…read moretheir Palo Alto store. Parking is never easy. There was one attendant who helped us. 2/8/26

I've been going to this Warby Parker for awhile as you can tell when I first left a review over 3…read moreyears ago. Last year, I came here, but I decided not to leave a review even if their customer service was bad. As I thought, maybe it was an off way. But today's experience was the same as last years. Today, I walked around to check out the merchandise. No one greeted me or asked if I needed help. I was in the store for about 10 minutes and no one checked in to see if they could help me. I love the eyewear of the brand which is why it is the place I get my glasses. It's wild to me that the same experience that happened last year happened today - no greeting, no one asked if I needed help. But the weird thing is they greeted other people and asked them they needed help. Two years in a row of no customer service is wild. I'm sorry, but it makes no sense there's no customer service when they have at least 4 employees in the store. Y'all are not that busy. One of them was even using the table in the center to do a few push ups LOL. Really I don't understand this location except they have no customer service here. Literally don't know why they ignore me here because they did welcome other people coming in. Is it how I look? I already knew I was going to get the same glasses from last year and my prescription is the same. Easy sale, but I suppose they didn't want the sale. I've been in here for 15 minutes now and even sat on the couch to see if anyone would help, but nope. At least, I had time to write this review. I'm just going to walk over to their other store in the mall. Didn't even realize there was a Warby Parker there. Not coming back to this location again.

Had a great time visiting Jins on a Monday around 10:30 am! It wasn't packed at all and there was a…read moresmall wait when I grabbed my number at the kiosk. I just needed to get my nose pads replaced and it was free! It's a clean store with great glasses to choose from with occasional collabs like Naruto, Netflix, and so much more. It took about 7-10 minutes for my replacement to be done and I was happy with the speed and reliability. Great experience!

my husband and I enjoyed our experience at Jins - we both purchased prescription eye glasses here…read morerecently, and it was simple and fast! walked out with our prescription glasses in-hand! there is a downfall, however: I have very low prescription and since they use premade lenses to custom cut to your selected frame, I was limited in frame size. because of where my pupil lands within the frames I'd selected, the premade lense wouldn't fit the frame (this has to do with your focal point - so the premade lenses are a perfect circle, and the center of the circle is your focal point/pupil location.) so I had to downsize my frames, at least for the purpose of using in-store lenses. I think if I'd gone to another eyeglass shop that doesnt do same-day glasses, I'd have been able to go as big as I wanted

I showed up early and they got me checked in right away. The front staff worked smoothly and even…read moreasked if I needed help with anything. The waiting area was simple but clean. I didn't have to sit there long before being called back.

We were late for my son's eye appointment due to the rain and heavy traffic but Dr. Avni Shah…read moredidn't hesitate to help us. She was very understanding. She evaluated my son with gentle and compassion. Her team were kind and professional like her. When we picked up his glasses we were assisted by an African American gentleman-we didn't catch his name. He is very kind, helpful and very friendly. Thanks to your team!!!!

I haven't even been here, but I asked about insurance and even though they can't take mine, they…read morewent out of their way to send me to a place that does take it! Very kind. I appreciate it.

I was on the lookout for a new optometrist because my glasses film was peeling and my eyes would…read morestart hurting if I looked at the tv with them for a while. Shinmori's staff are very kind and I had a pleasant experience with them. My optometrist took her time w/ my appointment and exam, she recommended I actually lowered my prescription slightly since my vision itself didn't change much but I was experiencing eye strain when looking at screens. Since getting my new pair, eye pain hasn't returned!