3 visits in 3 weeks with multiple issues. Between not have a script sent in when it was supposedly…read moresent through, issues with the billing my insurance, and voicing my displeasure that was met with a staff members own problems, I can say I'm done with this place. With so many other optometrist options available, I'm positive I can find one that will provide a better experience. I will say I appreciated one staff members concern, but alas, this was not a pleasant series of events

this used to be a great place for eye wear reasonable prices. now they are rosin eye clinic. I went…read morein for eyeglasses using a bcbs medicare advantage plan which allowed 150$ for everything so I asked what frames can I get, the person pulled a plastic storage box from under the counter with some funky looking glasses I or anyone else would not wear. time to find someone else.

Dr. Mali is absolutely amazing. I called to request that he be added as my permanent provider…read morebecause of how comfortable and respected he made me feel. Unfortunately, my overall experience was disappointing. I'm tired of walking into healthcare establishments and feeling overlooked. While I was standing in line waiting to be helped, a staff member walked right past me and asked the person behind me if they needed assistance. Moments like that make me feel invisible. The older doctor was not pleasant, and I felt rushed throughout my appointment. He didn't even examine my eyes, which was one of the reasons I came in. As a Black woman, I expect the same level of respect, attention, and quality of care as every other patient. Every person deserves to feel seen, heard, and valued regardless of the color of their skin. I sincerely hope this office reflects on how patients are treated so that everyone receives the same standard of care.

I'm only giving a two because the doctor was very nice and competent. I ordered two pair of…read moreglasses on January 7. They told me the glasses would be ready by January 22, both pairs. I called to see if they were ready and talked to someone named Jasmine. She had me on hold forever, so when she finally came back on, I asked her to call me when she knew the status of my glasses. She never called. I finally drove there. Three people were working in the front and there were no customers in the store. I asked about my glasses. Jasmine told me to hold on, because she had never really even bothered to check or call me back. Then she tells me that the frames I ordered were discontinued but the lab was trying to get them but had communicated the status. Then, she told me that they had Been sent from the lab ten days ago but nobody knew where they were. I wonder if anyone was ever going to tell me I was not going to get my glasses. She asked if I would like to pick out different frames. I said I just wanted a refund and she refunded my money to my credit card. What a horrible way to do business. No amount of cute owl commercials will change my mind about America's Best.

I was there recently and the doc asked if my glasses were from there when I told him no and where I…read moregot them he said oh they have cheap glasses. I won't be back. The rest of the staff was kind and efficient.

Very disappointed in how this business has become without Dr Walter. New owners have poor customer…read moreservice. After being a customer here since 1994 I'll be going elsewhere.

Jose and Aaron were incredibly helpful and quick to assist me with all of my questions before my…read moreupcoming appointment. Their professionalism, positive attitudes, and willingness to help made the entire experience enjoyable and truly brightened my day. Thank you both for the excellent customer service! Visionworks will have a forever customer with me!

Jessica the assistant is highly unprofessional. She sat and complained about how much work she had…read moreto do. She proceeded to yawn non stop without covering her mouth. For the puff of air test she didn't bother to sanitize either machine. I have been to this provider for over 10 years. While checking out the girls clearly were not sure how to input the information and discount plan. They stood with confused faces. I was told my order would be shipped to the store, I then informed them they always ship to my home. They couldn't figure that out either. If there are new people they need to be trained properly before being left on their own. I will not be going back to this location. It's a revolving door of people who have no clue what's going on.

Best Optometrist out in Illinois. I have been seeing Dr. Opferman for quite sometime now and I will…read morenever see anyone else. Coming from Schaumburg says a lot. He's there to listen and answer any question you need to know about your eyes. Thank you Dr. Opferman and staff for taking care of me and my Son. We will be back next year for another eye exam along with contacts.

Thanks you Dr.Christina Welsh I couldn't open my eye because…read moreI scratched it right eye. It was very red until I got eye drops and I could open my eye the next day. I would recommend For Eyes for their efficient and friendly follow up service location,Tinley Park

Never got back to me. 6 weeks later and nothing!!!!!!!!!!!!!!!!!!!!!!!!!!…read moreWill not answer their phone or return my calls. Never been treated like this by any business.

The owner is great to work with and does quality work. Very happy with my products, and the cost…read moresavings is substantial.

My visiits with Dr Cassidy always very professional and thorough. Dr Cassidy very detailed in his…read moreapproach taking into consideration my entire healh from many years back. His assistant (past and current) always very pleasant. The office is a nice size always warm and welcoming and quiet. Never have to wait to long for your appointment. Parking is available.

While visiting my son and his family, my grandson grabbed my glasses and bent them, causing one of…read morethe lenses to drop out. With a very strong prescription, I need glasses constantly. I feared that the frames were ruined. Mission Optical saved the day and my visit. They were extremely welcoming and knowledgeable. Quickly, my glasses were repaired. I highly recommend Mission Optical. Thank you very much

Affordable, pleasant staff…read more My only complaint is there isn't anyone that can speak Spanish at least when we came But regardless it was affordable, and the workers there are so friendly

I am writing to express my dissatisfaction with Wear Eyewear of Orland Park over a prescription…read morelens order that took over five months and eight lab attempts to resolve. On 12/29/25, I ordered lightly tinted prescription lenses using my VSP allowance. Over the next five months, the lenses were sent back to the lab repeatedly: the tint was too dark, then the lenses didn't fit into the frame properly, then the tint was wrong again, then the prescription itself was incorrect. Staff member,Kristy, handled most exchanges and confirmed the lab had already proven it could produce the correct tint, since I'd received it correctly once and kept that pair as a reference sample. I repeatedly asked for this matter to be escalated to the District Manager (Jessica), I was told she was informed but she never contacted me directly. On 5/9/26, Kenny left a voicemail claiming the lab could not make the tint any lighter and that I'd have to accept the lenses as-is or with no tint -- despite clear proof otherwise. When I called back, he offered no real solution and focused only on what was outside his "reach." After further attempts, the tint was finally corrected on 5/29/26, but then the prescription needed fixing. When I picked up the glasses on 6/26/26, the tint was missing entirely, the lenses weren't thinned as paid for, and the prescription was still wrong. At that point I requested a full refund including what my insurance company paid. My out-of-pocket refund was processed and arrangements to have my exhausted 2025 VSP lens allowance was restored. This process cost me six months of time, patience, gas, and no working product to show for it. Customer service was poor, the lab was slow and inadequate, and upper management did not meaningfully engage. I will not return to this company and will not recommend it to others who are looking to order prescription lenses. This was my worst experience ordering lenses. This should not have taken 6 months to resolve and walk away without the lenses I ordered and paid for. The only redeeming part of my visit was Dr. Jones. The eye exam itself was professional and thorough. It is a shame that such a great doctor is backed by such an incredibly frustrating and broken ordering system. I am deeply disappointed by how badly this was handled.

It took over 4 weeks to receive my contacts. Definitely shouldn't have taken that long…read more I tried giving them another chance and ordered glasses. Big mistake!! This time I waited 5 weeks before I went in and received a refund for glasses that never came in. The wait times are absolutely ridiculous. Dr. Jones was wonderful, but the staff including the manager really let you down. Their brand promise on their website promises to deliver outstanding care and quality service. That is nowhere near to what I received.

My husband is a retired optometrist and this is the first eye exam I've had with someone other than…read morehim or his office in 30 years. I'm glad I chose Dr. DiGiorgio from Vision Source. The office and equipment are modern, the staff was friendly and helpful, and it's conveniently located in Orland Park. Dr. Digiorgio gave me a comprehensive exam and explained everything to me. I liked his professionalism and friendliness and highly recommend him and his office.

Great service candy for kids they helped me decide what to eat definitely coming backread more