I tried this Target again, and unfortunately it is still dealing with the same problems it had last year, namely a large transient population that comes in and causes trouble. When I stopped in someone was ranting at the security guard; someone else was standing outside the store on the street screaming and insulting anyone walking by. It feels decidedly unsafe. Even worse, since their Broadway entrance/exit seems to be permanently locked, you have to leave through the parking lot, where a lot of these folks seem to congregate. I really wish Target would do a better job of working with the city to make this location safer and easier to visit. read more

I am only giving this store 3 stars, but it isn't their fault. There is a homeless situation in this area and shopping makes it a bit uneasy. Most items are locked up, due to theft here and at other stores in Santa Monica, which is sad. Again, it is not the fault of Target. They are doing their best to keep shopping safe for customers. I like their house brand, Up and UP too. I compared prices at other stores, like CVS and Target's are cheaper. This store is a small shop so I suggest you download the Target app to see if the item you are looking for is IN STOCK. Most often the things I want are in stock but not always. This Target has a CVS pharmacy inside. I have picked up my Rxes here on occasion. The staff here are very friendly! This is not my usual CVS pharmacy, but when my CVS pharmacy doesn't have my meds, I am directed to this one inside Target. There is a very small parking lot adjacent to the store entrance. read more

Very disappointing experience. While at Target and Trader Joe's I asked Marriel if she knew the restroom code because she appeared to be working, wearing blue bottoms, a red top, and a walkie-talkie. Instead of simply saying she didn't work there, she waved her hand at me and said, "Don't ask me questions." When I asked if she was okay, she responded by saying she hates when "stupid people" ask her "stupid questions." Later, I unexpectedly ran into her at Target, where I learned she actually worked. I overheard her discussing the situation with a colleague, and when she saw me, she referred to me as "that crazy lady." I reported the incident to her team lead, Edna, but felt my concerns were not taken seriously. Afterward, Marriel went to the back office and continued discussing me with other colleagues. As a customer, I expect to be treated with courtesy and respect. This experience was extremely unprofessional and disappointing. read more

Target - Department Stores Near Me - Santa Monica, California

Horrible target, manger doesn't know how to run a business. Half the items are out of stock for months.

terrible customer service rude cashiers and trader joes across the street is way cheaper

March & April 2024/Santa Monica: I love Target! It's a fun one stop shop! I was in search for a spectacular Mother's Day card, snack gifts for a friend, as well as for myself, & a few beauty products! Atmosphere: Friendly, welcoming, well-stocked & organized! I once had a fun conversation about a clothing item w/a knowledgeable employee in the clothing section & friendly conversation in the snack aisle with an employee in the aisle w/trail mix! Discovered: I was excited to discover via YELP that Target was so close to 3rd St., Promenade, only a short block away! I also discovered a few snacks to try, as well as new scented products! Security: I've been to this location three times and two times were incredibly amazing and the third time was a little questionable at first, and I almost turned around and walked out... a guy near the carts was mumbling profanities, as well as a guy sitting on the floor, stretched out across one of the aisles, sitting up against the shelves...eventually, security arrived & all was well! Overall: I would easily visit this location again, especially with the ease of security being nearby! read more

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I can bike there it's convenient for me cause I don't drive. I like going to this one because it's never too crowded and not as overwhelming as the bigger ones. Plus, it's across Traders Joe I can shop at both! read more

Wide selection of essential products. Lots of products are locked up so you may need an employee to assist you for certain items.

I have to say, as far as Targets go, this one is probably my least favorite, but it is extremely convenient to where I live. Some times when I come in the experience is decent (usually in the morning / day), and other times I have to dodge between a homeless person who is lost wandering the store aisles. Some times there's security and some times not, but I do feel somewhat better when security is around. I've purposefully waited on writing a review earlier because each time I come into the store send to flip flop the previous experience. Lots of product is locked up, which I'm not sure how I feel about. At first I thought items were locked up due to the DTSM location, but I've been to a Target in Encino where a bunch of stuff was also locked up, too. Maybe it's a change from all that has happened with COVID, but sometimes a person quickly responds to help open the cage and other times it takes a few tries. When I first moved to the area and started shopping here there was no organization to how people lined up for the self-check out versus cashiers line. Now they have a sign at one end of the check out area so it's a little better, but I think some people still get confused. And sometimes people enter the check out from the other end (where there is no sign), either unaware or don't care to get in line at the correct end. Some of the cashiers you can tell don't really care. They are there to bag up your stuff and keep it moving, which I get. It's a Target of all places, but I've bought alcohol here and the guy was not interested in checking ID, which is always required regardless of how old or young someone may look. When I came back another time, a different guy was much more engaged and did request to see ID so it seems to be a missed bag. I'm trying to do my best to come in during the day, but sometimes it's unavoidable. read more

I walked in at 7:25 for an exchange for two T shirts for a Barbie toy. I said hello to the lady and she ignored me and just stared at me. I asked her if I can do the exchange she just said she is going to put it on the gift card so then she is checking me out I go to pay and she is like " I haven't event scanned the gift card " u know how u tell a rich kid no and they throw a tantrum it sounded something like that so I said " oh " but luckily it didn't finalize so then she asked for my receipt I ignored her and walked away my sister happened to look at it and it was rolling its eyes at me. I don't know if this creature was having a bad day but tell ur mommy or daddy to pay ur bills if u don't like ur job !!! It had blonde hair read more

Although this is a city target, it's quite big and spacious. I normally go to the one on 16&Wilshire but this one is bigger. I found everything I needed and then more. Everything is organized and the store is clean and neat. Nice and attentive employees. Parking - they have a small parking lot where you can park for free. You can also park by the parking meters on the street. Overall great experience and I'll be back for sure! read more

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Watch out for a $80 parking ticket after 45 minutes in the target parking lot. My family recently moved to Santa Monica, and we had a lot to buy, including the necessities of life. We shopped for about an hour. I found my parking ticket in front of the windshield. It was a $80 parking ticket. We were very disappointed with Target's parking policy. In addition, we were disappointed about the store manager Eric's customer service. He didn't care about our request. He said Target was not involved in this ticket. If there is a problem with this ticket, the parking company and the Target shopper will have to deal with it. Target must create clear parking signs for the Target customers. Current parking signs are misleading their target customers. There is a parking sign at the entrance and no warning sign for a $80 parking ticket. There's a "Target Guest Parking" sign in bold, and "45 Minutes Free" is very small text. read more

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This is my least favorite target ever. Seems like everything is locked behind glass and no-one responds to the call button. Time I could have spent looking around was spent just standing there waiting for someone to come (and then when no-one comes wandering around looking for someone). Even things that are less than $6 are behind glass. I will never go back. read more

HORRIBLE!!! Who decided to put a target in the middle of the city of Santa Monica as small as a two bedroom apartment!!! They have nothing every time I go. Not even a simple drink. Homeless people are always stealing and security does nothing. I am sure the word got around so now everyone steals from that target. Horrible place to shop. read more

Target - This is horrible. - Department Stores Near Me - Santa Monica, California

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Who doesn't love Target !! Went to Santa Monica an saw this Target , Had to check it out . Learn store just open 3 Months ago. It's smaller than other targets but it's so cute an clean. Most of the employees were friendly an helpful, it's a new store so one or two wasn't sure how to answer but it's understandable it's a new store. If your in San Monica check out this target, you won't be disappointed. Highly recommend this Target!! read more

Target - Department Stores Near Me - Santa Monica, California

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This target is not your normal Target for sure BUT Adrian one of the target staff is always so polite, helpful, and in a good mood. This makes me come back every time! Thanks Adrian! Apologies if I misspelled your name. read more

Had to be the first to review this magical new target close to me! Finally a target less then half a mile away from me! On the corner of 5th & Broadway by the promenade. *Insanely clean *Kind staff *Well stocked on grocery/ non grocery items *Super fast self check out A bit on the smaller size compared to other targets, but hey I am NOT complaining! Walked in & walked out $50 of storage containers & essential target things hehe Welcome to the hood T Gang! read more

Don't usually leave reviews for big department stores like this but I have been here three times and it's almost empty every time. Literally nothing on the shelves, not sure how this is possible. Staff is really great, no complaints on their part, just so confused at how this Target is still in business. read more

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Very cute little store, all the workers seem very nice and extremely helpful, except for one cashier. An older woman at the registers, I had a terrible experience with her, or I suppose without her. Her name was Anita, or something like that. I heard the other cashiers call her that when they asked for her help while she ignored them. I was completely ignored by her while I was waiting in line and the other cashiers were busy helping other customers, running around to self checkout where people needed help, and taking bags and items out of the store into the parking lot. She had to have seen me in line, she looked straight at me. She completely ignored me and everyone else in line. I was being helped next to an empty register and, well I guess one of her friends was in the line, because she called him by name and she started helping him out right there, immediately. She then spent the next ten minutes or so talking to him. I was around the cashiers desk for a while, as I had a lot of items and my daughter and her friends were also in line and getting checked out, they wanted to buy everything by themselves, so I saw the whole thing. She made customers who had already been directed by someone else to set their items down, pick everything up and move it to her register, without even offering help. I mean, what kind of service is that? She was standing less than 2 feet away, and all of the other cashiers were moving back and forth from different registers, so obviously there's not an issue with that in the rules. It came across rude, disrespectful, and lazy, quite honestly. I'm new to reviews, I just made this account after trying and failing to use my friends account, instead. I feel odd leaving any review, much less a negative one, but I felt so bad. The other workers seemed overwhelmed while she did absolutely nothing. I worked as a cashier for years, and working with people like her made me feel like I was working two peoples jobs. Now I don't know how target works behind the scenes, but I can't imagine moving a couple candy boxes around takes forefront over helping real, living, paying customers. If you are ever shopping at this target, avoid Anita with the long grey hair. The store is lovely otherwise, I was helped by an extremely nice and helpful manager at one point who called another manager when they couldn't answer my question fast enough. It was very hands on and customer first approach, which I appreciated. Not many places have the managers face to face with customers without asking. And the other workers in the store were all helpful and kind. read more

I was checking out with Gabriella a she is so nice and helpful . Very knowledge and helpful.

Really? I was told they dont have a restroom because of the "area" they are in! Ridiculous, decided not to buy anything as they told me i could go across the street to trader joes, great service! read more

Whoever the young man was that was working the self checkout today at 8:30pm, thank you so much for being a gentleman and providing me thoughtful customer service. What I didn't appreciate was the fact that I just got off of work, went to the shampoo section for my wash day, and was blatantly being followed by your security team. Even after the kind associate helped me with my purchase before he went to help another guest at self check out, your security guard was CONVENIENTLY standing in front of me on the opposite side of your impulse area and we made eye contact. I should of continued with the boycott that's going on with Target. Perhaps next time your security team can greet your guests and observe with more discretion because he was selective as to who he wanted to follow around. While walking towards the front door I heard a woman associate yell "Did she pay?" As I walked out the front door. So hurtful and disgusting from your motley crew of associates. I should not of made a purchase here regardless of how exhausted I was from my job. read more

Went in today to purchase my daughter's graduation party supplies. Although it is a smaller, busier, space, I found that I still had an enjoyable experience. When you're ready to check out, go ahead and search for Alan. He was very helpful and showed my wife and I an overwhelming amount of kindness. We would wait a good chunk of time again just to get his customer service! Brilliant! Best employee up to date. read more

I've been to a million different Targets and this one is by far the smallest and worst. It was clean at least, and the employees were all smiling and nice to me when I approached. Would I ever go back to this location? No. Id rather go ANYWHERE else. This Target just needs to be closed down. read more

Not my favorite target. It's in the city so it's a fairly smaller Target and of course being in downtown Santa Monica it's filled with homeless people loitering. The worst part is, I tend to avoid going into the store by using curbside and mostly every time they mess up my curbside order by either forgetting to put everything I ordered in or giving me the wrong thing. It would be nice if this place got a serious makeover with everything. It's just convenient though because it's nearby read more

Avoid coming here at all cost! This target is the worse atmosphere ever! I have a feeling this might close down soon. So many unpleasantries as described with other fellow Yelp Reviewers and they are NOT LYING! They have no carts or hand baskets so you must carry everything with your hands. I guess because to minimize the theft going on in that store. Also staff and security rude and passive. Homeless and irate mentally ill people come here and repeatedly disrespect the atmosphere and staff. It's really the pits! Very abysmal. read more

I enjoy using my Target Red Card but I do not enjoy shopping at my local Target. I went to my CVS pharmacy in your 5th and Broadway store in Santa Monica to pick up my prescriptions. I needed a jar of Ponds cold cream so I looked it up on the website. I found that the 5th and Broadway store carried Ponds cold cream on Aisle B5. So I looked for Aisle B5 when I got to the store but could not find it. One employee said it was near the pharmacy. Wrong!! I found another nice Target employee who took me around the store looking. He found Aisle B5 but it was not marked. A lot of the aisles are not marked. This is not very helpful to shoppers. Luckily in an unmarked space we found the Ponds Cold Cream. Why have you not marked your aisles. I walked around the whole store looking. Also, why is it impossible to find a cart in your store? I am a senior and cannot carry large items around and there are some large items I would like to buy in your store. Evelyn Harb read more

Update on previous review. Make matters worse. I opened the product to find one of two items missing, and case a little scuffed. Went to closer Target to return it and at first they weren't going to allow me to return it because the serial numbers on product didn't match serial numbers in box. I made a stink about it and manager allowed me a refund. I'm peeved at this SM Target because to me it looks like there are some shady workers here. When a customer returns expensive product they're supposed to check if serial numbers match and I'm pretty sure that you don't resell such product. This sounds like an employee swapped the new product with their defective product (scuffed and missing an item) and allowed it to be sold. I wasn't going to be their sucker and will report it to the store manager. read more

NO security, and I just witnessed a man walk out with handful of clothes trying to do it casually and inconspicously. Whatever. He didn't look homeless either. Then a homeless man walked out with a bottle of alcohol. So I told the nearest sales rep what I saw, and she said, "yeah, nothing we can do about it." It's no wonder there are so many homeless people in the store shopping. Help yourselves y'all. read more

I try to avoid going to Target because I'll end up buying more items than what I came in for. This is tough because this location is walking distance from my house and I'm sure there's always something I can buy or didn't realize I needed. This satellite target location is more of a self serve, grab and go, than spend some time meandering Sunday after breakfast kind of store. I kinda like it that way. Let's be real, all targets are the same in that you know you can find it at Target. What sets it apart is how new and clean one looks and the customer service. So far, I've enjoyed my brief shopping spree every visit. read more

I wanted to give a shout out to McKenna, who typed in her own Target number at the register so that I would get a discount on an item that was currently on special. It was such a fantastic act of kindness, and excellent customer service. Thank you, McKenna. read more

Wow! What a great addition to the neighborhood! This is a mini but mighty target. Little bits of everything. I was really impressed with everything they offered in such a small store. All the essentials and then some. This isn't the target you'd go to for a bigger target run but it's perfect for this area. So happy they are here. Also...The staff was friendly and helpful. The store is so clean. read more

The workers here were nice. I had bought pliers that unfortunately did not work out with my project. I rarely return with Target, but this was one of those cases where I did. I received really great customer service from the representative at the cashier. She was super nice and easy to work with. I would come back here based on that experience. read more

Had a HORRIBLE encounter with a rude employee named Douglas. After paying for my items and existing the store Douglas not paying attention almost ran me over w his cart, i get it accidents happen, however he was completely disrespectful and rude when I said to him hey be carful you almost knocked me over. He mumble some nasty words and when I said excuse me he said " Yeah yeah whatever sorry". Just unacceptable!! I spoke w manager but im going def contact corporate he needs better training or perhaps this isn't a good match for him. Complete JackAss!! read more

Nice, small Target. Service is very friendly. They have what I wanted. Quick in and out. Probably not the best Target if you're driving, unless there's a hidden parking lot somewhere. read more

Today, again, I watched a lady steal and fill her bag with goods - I said something to an employee and he didn't care. I see this happen every time I go there! She just walked right out just like the others. No wonder the shelves are always bare. Security is useless. No one seems to care as it happens everyday. read more

Went to pick up a few things and in the makeup department there were a few packages of raw meat sitting on a shelf. I politely told the lady working one row over and she said "ok..." her tone read like, what do you want me to do about? So I said ok, and walked away. I just left without buying anything. I work near here so I went for the convenience. Won't go back. Don't work in a store where you have to talk to the public if you can't at least fake it. read more

They lock up pretty much everything, which I get and totally understand. But when you page for someone to open it, nobody ever comes. All the employees care about are putting things back so they can go home as soon as the store closes. Store is well stocked and had the essentials read more

Wonderful check out service one day, terrible service the next. Last experience was for a pick up order and the person COULD NOT BOTHER to look at me when handing me my package, flirting with her co-worker instead. Amazon delivery is nicer! read more

At a Target that is crawling with mentally ill homeless people you would expect to not have a pleasant experience. But if you go when David works there you will be surprised in every great possible way. David was kind, caring, and understand. One of the best Target experiences I've ever had! read more