Scott helped me with my auto insurance renewal, besides being very prompt and helpful, his…read morequotation was way much cheaper than others with the same coverage. I highly recommend him if you are looking for good customer experience and the best price. Thank you, Scott!

Friday PM 4/18/24 AUTO INSURANCE…read more Wife was pushed away as a customer since her renewal wasn't until November. Male employee on phone didn't want any "extra" work that might occur before then. Wife stated correctly that changes mid-cycle happen frequently and he agreed; said he'd begin the process by sending her an email -- but then never did. He didn't think she was worth the respect.

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

The Bikofsky Agency is excellent. they are completely knowledgeable for both our home and car…read moreinsurance, working to find us the best rates. And their customer service is excellent. Greatly appreciated, and I highly recommend them.

David Bikofsky and Linda are the best. I have been their client for over 15 years. The service they…read moreprovide is prompt and meticulous.

Four times I scheduled an appointment with AAA to discuss travel arrangements because it claims to…read moreoffer expert guidance. Four times AAA failed to show up. Anita at 800-222-8252 didn't know how answer my questions, put me on hold while she went looking for someone to help, came back and thought I was that someone, and when I said that I was the caller she'd put on hold, she put me back on hold, and then the call was disconnected. Beth at 866-423-5585 could provide neither expert guidance or any guidance at all. When I asked for information on international driver's licenses (when and where they are required, how to get one, how long they are valid), Beth assured me that she does not issue them, and had refused to answer my other questions. Liz at 617-332-9900 (the branch with the travel agent that did not call when scheduled) said that she had "no way of answering" my questions. Chuck Nardozza at 401-868-6248 said AAA is NOT a travel agent, it just "helps booking flights", and it matters whether I am ready to book now. Sure I am if it will move the ball along, but no, AAA will not call as scheduled because there are other callers who are people who need help. And I am not a caller? Or I am not a person? Or I do not need help? Several emails, one letter and half a dozen calls later, I give up. It is not worth either the annual fee or anyone's time trying to pry services out of AAA.

I think that many of the employees here are pleasant and eager to help . But, if you have the…read moremisfortune of dealing with Sue you will have a miserable experience She comes in to work every day cranky, miserable and eager to give you a hard time. she does not want you to get your service completed in. She wants to tell you how you have not measured up. I was sitting and waiting my turn andI observed her giving everyone a hard time. She is clearly not interested in " service". she wants you to fail in your mission. if Sue comes near you, run, hide! she does not want to help you.

Excellent service, high-quality customer service. I want to highlight Karina Balakhonova,…read moreCommercial Lines Manager. She's a pleasure to work with, always ready to help, always available, a true professional. Thank you for your work.

I use Kovalev Insurance to insure my business, my personal cars, and my home. I really like it. The…read morestaff is responsible and always available. I especially want to highlight Karina, a simply amazing, responsible, and qualified employee. Thank you for your services.

I got home and additional valuable insurance through Smollers, and the process was very smooth and…read moreeasy. They got me the best quote of the 3 agencies I spoke with. I was on a tight turnaround for our lender, and they were very accommodating. Someone acknowledged my request for a quote on a weekend day, and we had a quote by the next business day. Taylor Goodwin has been great to work with, responsive, prompt, accommodating, answered all my first time buyer questions, and proactively made sure the lender had everything they need for our approval.

Smoller has been a great Agency to work with. Jessica was my person but has since been promoted…read more Now I have Becky and she is a rock star Agent. Was receptive to getting me the info I needed in a timely manner. I highly suggest her as your new agent.

When I say this place is great, I mean GREAT! Knowledgeable beyond belief. Know everything that's…read moreavailable in the marketplace (which is an unusually hard market to navigate), and also expert at matching your needs to the various products. Before I hooked up with EBS, I was struggling with a broker who couldn't understand my business's & employee pool situation, wouldn't help us learn about various available products (falsely stating they were not available to us), and generally unhelpful in helping us match the design of the avilable insurance products to our needs. That experience made us all the more thankful for the terrific help we got from EBS!

From the owner: EBS was founded as EBS Insurance Brokers, Inc. in 1997 by Paul J. Rooney to function as a full…read moreservice insurance brokerage and consulting firm. Our mission is to understand our clients' business objectives and goals in order to identify the most competitive Employee Benefit and Retirement Plan Programs available to support those objectives.

Terrible customer service. We created a living trust for…read moreour property and assets. The deed was updated to the name of the living trust. I asked the agent in this office to update our policy to reflect the deed, and send me the updated policy. A week later she said she's still working on it. One more week later and I leave a voice mail to please contact me about the change. No reply. I called the office, was transferred to voicemail, which is full, so decided to visit but no one is there today (see photos). I called MAPFRE to see if the policy was ever changed. They said it is still in the original name. They said I can change to another MAPFRE agent and continue with the same policy. Will do, service could not possibly be as bad as with this office.

I reached out to Tom McMullin to inquire about an auto insurance quote because I felt my insurance…read morecompany was charging me too much. Tom responded almost immediately and by the time we were done I not only had a lower monthly payment but we added on renters insurance for the apartment I just moved into. Tom was friendly, helpful and answered all my questions. I will absolutely be a long time customer of Kaplansky insurance.

I have used these guys a few times and I'm never disappointed. Simple straight forward insurance…read moresolutions at the best price points I could find. I highly recommend this team!

From the owner: Home, Auto, Commercial, Life and Health Insurance, Financial Servicesread more

Thank you David L at R. L. Tenant Insurance. There is…read morenothing worse than being rear ended in an automobile accident. David made what I thought would be a horrible experience very efficient and easy. I was very upset and frazzled when I was hit and called David at R.L. Tenant as my new car had been hit pretty bad. Luckily there were no injuries which on second thought would have been a truly horrible situation. David assisted me in filing the police report, the insurance claim, helped me with a rental car etc. 15 minutes may save you money on car insurance, but I after seeing the yelp reviews on the company who's slogan that is, I am so happy I took the referral advice of my friend who has been using David for years. My friend told me David was the person who helped her in college with rental insurance, then when she purchased a vehicle her car insurance, than later when he started a business worker's insurance, and finally when she purchased a home her home insurance. David was billed as the only insurance agent that she would use and I agree 100%. Thank you, thank you, thank you David for holding my hand through what I thought would be a truly difficult experience.

David Landau Is the best insurance agent I have dealt with and I've lived in many places. Never…read morebefore has an agent followed up with my home/auto insurance making sure I am fully covered with my growing family while offering a very competitive price. Though the years, my family had to work through a couple claims and David made the process very easy for us as he is the most knowledgeable agent I have encountered, and more importantly the most caring. He loves what he does and it shows.