I have been test-driving used cars recently. Last week I checked out this place, Grand Auto Sales,…read moreand two others in Newton. This place was such a disappointment. What would you think of a used car dealer who doesn't bother to check under the hood of the car they're selling? Or maybe they do check, but then they ignore the crusted filth around the oil cap and can't be bothered to clean it up? And they also ignore the two rodent nests in the engine! Luckily, the rodents had already moved on. I am not used to dealing with people who have such scant respect for cars and customers.

Excellent service and very fair prices. These guys know what they're doing and can be trusted! I…read moreneeded a new clutch, but not all parts needed to be replaced which was great news to my bank account! Great guys that can be trusted to do a good job! I highly recommend them!

Just picked up my daughter's NEW car last week, thank you Nikolas for making the transaction…read moreseamless and so perfect for her (and us). These are honest, organized and really nice people to deal with. Thank you for the 5 star service!

I leased several cars from here. Like most car dealerships, you have to do the haggle situation and…read morepretend that you're not going to buy the car or go somewhere else in order to get a good deal, which is kind of ridiculous. I find it annoying and unprofessional. They really just need to give you a good deal. The haggle situation really turns me off a lot and it's almost making me consider going to a different dealership. The dealership itself is good as far as being clean and well maintained. Other than the current construction situation that hasn't finished and over a year, the dealership is relatively easy to get to. Staff is professional and courteous. As far as the service goes, they seem to do a decent job with the service itself and the prices seem to be competitive. The only draw back that I really have noticed with the service is they take an extreme amount of time to get the job done. For instance an oil change and tire rotation is 2 hours even with an appointment. A 15k mile service is 3 and a half hours, or 4 hours if you get a wash. I would strongly recommend getting a loaner car rather than waiting in the waiting room. The service has gotten more and more lengthy time wise in the last 2 years.

I love zippy's Auto repair they're honest reliable mechanics wouldn't go anywhere else I'm a woman…read moreso sometimes it's hard to go to the garage for your car without the mechanic taking advantage but not zippy zippy is honest and he's not going to rip you off I highly recommend this business

Their great! Would recommend to anyone. Nice guy up front, great work, fair prices, have helped me…read moreout more than once when I was in a time crunch. Love this shop.

This review reflects mostly on service. I made an appointment online to have an oil change and tire…read morerotation done on my Tahoe. The appointment was for Friday at 1pm. As with many people my work hours are long so I dropped the truck off on Thursday night, filled out the drop envelope, and placed it in the drop. While I was on my way home, I asked my wife to give them a call as I had not heard from them about the truck, but hey its an oil change they take all of 20 minutes add a tire rotation and even I could have done this in my driveway in under an hour. She called me back and said that they didn't know if the oil change was done as service had left and they didn't see the paperwork. Now, I am a bit concerned. No truck for a a day or two, no problem, I have a company vehicle. No truck on the weekend...WTF! So I go to the dealership, figured I take my key, truck and business elsewhere. Now here is the fun part. Get to the dealership, they can't find the fob. The sales manager or who I assume was running the show for the night could have cared less. His answer, you'll have to come talk to service after 730 when they get in on Saturday. There is nothing else he could do. I left, not happy. 10 minutes later we get a call that they found the fob, it was still in the envelope in the drop zone. He said it was under the tire machine, but that is doubtful unless that machine is on top of the door. I've used their drop before with no issue. Since I purchased this truck service has been less then stellar there. One time I picked it up after an oil change to find a flat tire. Another time I picked it up for motor mounts, yes a 2019 needed two new mounts, to find a puddle under my radiator. Don't know how that happen, is what I was told. This is it. I'm done with Tasca! I use Tasca for my fleet vehicles, that is over. My next purchase will be another GM product, but it wont be from them. Look through the reviews for every good one you will find 3 poor ones. Tasca stopped caring years ago and it shows! Growing up in RI, the name Tasca ment something. They had a reputation of taking care of customers. Back in the day I ownedba mark VIII, the door ajar message wouldn't go away. I brought it to their Lincoln dealership. They had it a few days trying to find the short. I remember calling because I was concerned that because the car was out of warranty that the bill would be high. They said no worries we will cover this under warranty as I was only a thousand miles out. This was when they cared.

Avoid these guys! SKETCHY! Bought a traded in BMW. Tasca held car for 7 days after purchase to…read moreresolve a tire-sensor issue. They finally offered for me to take it home without fixing it and suggested i send them the bill. I needed the vehicle so I took it home and my 17 year old son resolved the issue in one hour. My local BMW dealership inspected the vehicle and identified a water pump that needed replacement. Even though I had the car in my possession for under 30 days the sales mngr Elian Khouri refused to fix it. At first he said "the car passed inspection so it's not our issue". Then he said, "it's only leaking coolant fluid slowly so my guys won't fix it". Then he said "well, you put over 1k miles on it, so we aren't obligated to fix it". Totally sleazy and incompetent people.

I can't recommend this place enough! Called and spoke to the owner Jacob and made an appt for a…read morestate inspection. As able to get in same day, super fast. Immaculately clean small waiting area. I just wish I had found this spot sooner! Thank you!

The family that owns the dealership was really helpful in getting us into our car and answering our…read morequestions. Would recommend this place to family and friends.

I came in today for regular maintenance and while I have grown to "like" and prefer this…read moredealership, my experience with Justin in the service department moved the needle over to "love" them again! From the moment I arrived, I was treated with respect and made to feel like a valued customer. This morning's exchange makes me happy that I decided to continue my regular maintenance here. There are other Toyota dealers in the area, but I have received consistent service from Toyota of Smithfield (from Sales to Service). I have purchased/leased three vehicles here and serviced them all here as well. Even when I have had issues a couple of years ago, the GM responded to my complaints and worked to resolve them. If they continue to maintain this level of service, my next car will come from this dealership as well.

BUYER BEWARE: Apparently, fingernails can void your Toyota warranty…read more I purchased my Toyota Grand Highlander brand new from Littleton Toyota in January and have owned it for only 7 months. The radio touchscreen began delaminating, so I brought it to Smithfield Toyota's service department. On my first visit, they inspected it, told me the screen was covered under warranty, ordered the replacement, and called me when it arrived. When I returned for the scheduled repair, I was sitting in the waiting area when I received a text saying the manager had decided the damage was "likely caused by nails rubbing on the screen" and was therefore considered an "outside force" and not covered under warranty. They then quoted me $5,087.09 to replace the radio. My nails are not long, and there was no damage presented to me showing that I had caused this problem. What is especially frustrating is that they had already determined it was covered, ordered the part, and had me return for the repair--only to change their decision after I arrived. A 7-month-old vehicle should not have a delaminating screen, and I certainly did not expect Toyota to blame the customer's fingernails rather than stand behind its warranty. So apparently, if you buy a Toyota and have fingernails, beware of using the touchscreen. You might end up with a delaminating screen and a $5,087.09 repair bill. Very disappointing experience with Smithfield Toyota and Toyota's warranty process.

Recently came here because my wipers died and of course it was going to rain that day and I needed…read moremy car to get to a nursing clinical in pm. They're great about getting you in same day and doing repairs but at a cost. I was charged a $145 diagnostic fee to diagnose my broken wipers. It was a $20something dollar part but ended up costing me $177. That's the cost of convenience. I have a warranty backed by Ford for my Nissan but they don't accept it so if I chose to service my car here for warranty work I would need to pay out of pocket then wait for refund. They also said I needed break pads and a new axel because the boot was torn and could fix it that day. I declined because I needed to get home, it was $ and I'm pretty sure my axel would be covered under warranty but they considered it wear and tear. Fast forward to last week. I brought my car to Tasca Ford in Cranston because they said they would honor my warranty and repair my car. Both axels were damaged AND covered under my warranty. FYI get a second opinion always before dishing out a ton of $ to them. Overall they seem nice and they are accommodating but definitely overpriced.

When I brought my vehicle in, I just asked for a quote to replace my muffler because the sound was…read moreobviously indicative of a leak or some type of damage. The service advisor spoke very fast and I was led to believe that there would be an additional charge of $224.95 if it was not a muffler problem and further testing and diagnosis was needed. After waiting almost 2 hours, I was told I needed a new muffler which I already knew and informed her when I walked in the door. I have absolutely no idea why I was charged $224.95 for an obvious muffler issue that I had already informed them about. They also mentioned an issue with the wheel bearings which I had known about for years and had even discussed with them in the past. $224.95 to give me a quote for a new muffler is obviously an extremely unethical amount to charge to just give me a quote for a muffler.

This review is actually past due but in June my girlfriend and I purchased a used Jeep Wrangler…read morefrom Route 146 Auto Sales and we couldn't be happier. Ron was a fantastic salesman - incredibly helpful during the process and the whole staff was truly awesome. We had some logistical complications between traveling from out of state (and organizing ferry reservations living on an island) and the team was always willing to work with us. In addition, because my girlfriend is newer to driving and it's a 2018 vehicle, the auto shop was able to put a backup camera and display into the vehicle for us - which made the purchase both possible and greatly put at ease any concern I had for her safety. Plus, as one of us is a permanent resident - the loan application process required an exorbitant amount of paper work and hoops to jump through. While other dealerships might have bailed on the process- Tara and Ron remained communicative and committed to making sure we could complete every documentation to the satisfactory of the bank. After I purchased the car I took it to my local mechanic, who confirmed the work put into the vehicle prior to sale was great and the Jeep was in wonderful shape. We have since driven it round trip to Virginia over the course of several short days - and the ride was incredibly smooth and the car performed perfectly. I couldn't be happier with our experience, I would absolutely come back to Ron and the group at Route 146 and if we ever plan to lift or modify the Jeep I absolutely would do it here. Thanks so much!

Hello anyone reading this. This is my first time leaving a review. I'm quite the calm person. This…read moredealership is shady. I saw a vehicle I liked, and when discussing price, the finance guy told me to "get lost", and that I was "not a genuine person" after asking for a lower price to repair the damage on the vehicle that was not clearly advertised in the pictures. I have not been treated like less than human at a business before. I asked why he would say something like this, when we're just talking numbers at a business, and that emotions shouldn't be involved. They have a price they need, I have a price I need, there's nothing more than that. He told me "because I said so. Get lost". I mentioned this to the owner. The owner told me that he apologized on behalf of the finance guy. He told me that if I still wanted the vehicle, he would give it to me for what I asked and he wanted to make it right. This was Saturday before close. He told me he will "put a fork in it" as in the deal is good, and we shook hands. I called Monday with cash ready, and he told me the vehicle had sold. I'd be wary of doing business with a place like this. A vehicle is a large financial investment, and it's best not to have doubts of what you're getting into. Whatever vehicle you're looking for, I'm confident you'd be happier buying it at a different location. They don't have anything worth this type of business. People need to be treated with respect both ways. Emotions have no role in business. This is not professional. Be warned.

I was in a jam with my jeep. It's a 2000 and it wasn' showing the codes for inspection. After…read morehaving taken it to another good garage, they said just drive it until the computer kicks back on no help whatsoever. Matthew and Joel figured out right away. What was wrong and I was on my way. I love my old jeep and these guys really helped me out in figuring out what to do to get a safe inspection.

I have been using these guys for a few years now. Not only do they have good service at a…read morereasonable price but they are honest. I'm a single woman, who knows nothing about cars, many times they could have taken advantage of that, but they never have. I've asked them to check over my older car before going on a trip with my granddaughter. I've asked do I need this or that. They have never once taken advantage of that and they have come in lower than the estimate I was given. I highly recommend them.

Thank you for your quick and in stock upper control arm bolts. Your service is direct, straight…read moreforward, great prices, and no nonsense. I will be using O'Reilly Auto Parts from now on. Kudo's !

Good selection, availability of parts, and friendly staff, even when dealing with an offbeat dead…read morebrand like I own