I called on a Sunday evening in the middle of heat wave broiling California and the rest of the country. Actually spoke to a lovely woman who was able to schedule a technician the following day to check my AC units. Franco, the technician arrived on time and fixed the units. An absolute pleasure to work with. Couldn't be more pleased. read more

He was on time fast and extremely helpful. Paid attention to details and very clean.

I trusted that they would fix my brand new building but they keep raising the price adding thousands of dollar more and they fixed one and I asked for additional quote they said I need to pay more. they didn't reply they don't answer the calls or emails. I don't know what is happening with the work. read more

Tassio told me I would have to replace my HVAC system at a cost of $10,670. Thankfully, I decided to get another quote. The independent contractor that I called fixed my HVAC system for $600. read more

Thomas from Tassio was on time and completed the work of adding refrigerant, detecting and fixing a leak as well as checking the effectiveness of his work with me. I recommend him highly. read more

It has been actually cold in Southern California this winter and of course that is when our heater decided to stop working. Tassio temperature control wasn't able to get us someone the same day, but Mike showed up the next morning and stayed until the problem was solved and the heat back on. Another nice thing is that the scheduling ladies kept me fully informed at all times. read more

Tassio Temperature Control needs to be more professional and have better customer service. I had a new unit installed a few years ago, and still have issues with the HVAC system they couldn't fix. Beware before you sign up for service with Tassio Temperature Control Inc! read more

Beginning our service with the company took the time to answer all my questions and reassure myself and my wife about the process. They delivered temporary AC units to keep us cool until the work could be completed read more

Ray is the best!!!! Took care of me; I appreciate the extra work. My aircon is now in the best shape!

Alex came out to perform my semi-annual heating/AC service. He was very knowledgeable and his customer service was excellent. I definitely recommend them. read more

Tassio Temp is professionalism at its finest. I needed my A/C unit replaced in my condo and I was met with an informative, pressure free type of customer service that is unmatched. I can honestly say that every team member I interacted with was super helpful, understanding, and answered every question I had. The workers who came in were meticulous in their craft and ensured that I had a new system up and running in 1 day. Thank you to the whole team for making this experience for my family extremely positive. If you are looking for help with your A/C, don't waste your time scrolling for companies, you found the help you need right here. read more

Very unreliable company. Sets appointments yet doesn't keep them. No organization. They make mistakes and don't attempt to fix them. Poor customer service. Find another company. read more

I have always thought of Tassio as being on the gold standard level. My business partner and I are both real estate agents and have always recommended Tassio because of my partners positive experience. Well this agent now has a different opinion. Last week, I had called them out for just a maintenance call. Thomas checked it out and made the recommendation to change the electronics and add a pound of freon. We also asked about additional work we would like to have done. We told him we would call when we were ready to do the work. BAM! Heat wave! The condenser stops working. We call Tassio, which advertises 24 hour service. They let me know it won't be until Tuesday. After running through some diagnostic stuff from online and it led me to the fuses on the service interrupt. After searching for 50A fuses, I find some, buy them, and blessed relief. We still kept our appointment with Tassio. Franco arrives and checks things out. And BAM! I need a new service disconnect, a new capacitor, a new relay for a grand total of $900+. He leaves and an hour later, BAM! Condenser stops working. We call and we're told Franco will be back out after his last call, sometime after 5pm. It's now 8pm and 80° and no Franco after an unreturned phone call and text. So there you have it. So if you are considering Tassio, consider someone else. read more

I had the best experience with Tassio Temperature. Great products and reasonably priced. Avo, really listen to all my needs and concerns and found the right product to fit my family's needs and then he followed up immediately with my questions. The installation team Danny, Sergio and Chanda were very professional and made sure the process went smoothly with the installation of my HVAC system and the cleanup afterwards. I highly recommend this company and give them 5 stars. read more

We have trusted Tassio with our furnace maintenance and repairs for several years, and they have earned that trust again and again---by doing good work and by charging fair prices. The latest repair on our 31-year-old furnace was accomplished because their technician, Mike Ferra, went out of his way to find a replacement part instead of telling use we needed a new furnace. We had to wait a week in a cold home for the part, but his action (and his honesty) saved us $4,000. Obviously, we'll have to replace this furnace sooner or later (more likely sooner). Tassio is the place we'll go for the next one. read more

My routine maintenance is done by this company. They have recently been sold but the two guys who I regularly use are still with the company. My AC stopped working and I left a message on a Wednesday night and got a prompt response Thursday morning. I trust these guys and know they are giving me the best service! read more

Tassio was prompt and prices are fair ! Technician was very courteous as well! Good experience overall ! read more

I have been using Tassio from time to time, for HVAC maintenance issues mostly. This time, I needed an HVAC unit replaced in a rather urgent timeframe. I especially wanted to give a shout out to both Avo, the HVAC tech, and to Tom, from the HVAC sales department, who came out and immediately assured my concerns with what we needed to to. And also to Sergio and Eduardo, and Juan (sorry if I forgot anyone), for the installation of the new HVAC unit. They did efficient and clean work, with great communication. I was so pleased with the entire process, and have great confidence in the workmanship and professionalism of the entire TASSIO crew. Thanks again everyone! read more

We had used Tassio previously with no complaints. With our current HVAC problem I have had to chase them down every step of the way. We completed diagnostics with them but I'm looking for another company for a new hvac installation because I don't have time for the lack of follow up. read more

Brian came out to do maintenance on our AC and Heating. He explained everything to me. Very informative regarding the wear and tear on my systems. Knows what he's talking about. read more

Great company, professional folk, above and beyond service. Our A/C went our earlier this summer, and Tassio came out and fixed it right up for us. A month later we thought it went out again, turns out it was just a tripped circuit. Now, So Cal is having a heat wave, (Aug 2020) and our AC is bumping. It's super breezy, and a special thanks to Franco, for coming out and not making us feel silly when he flipped the breaker. read more

We are definitely not happy. This company was really dishonest, when estimates and quotes were requested. They tried to fabricate reasons as to why certain services were needed, requiring more and more; saying "you need this!! , you need that!!". They attempted to take advantage because they knew we had no clue on the HVAC or plumbing issues. The bottom line is these guys tried to charge 10 times what it would actually cost in material and labor; for example if material and labor would cost $600.00 they easily attempt to charge $5,500.00. I will never use this company, and it is fraudulent what they are trying to get profit on naive consumers as myself. Before you call these guys be sure you do your homework before they can take you for surprise. read more

Great company Thank you to Jenny for thefast response in getting my A/C repaired,she is very compassionate and cares about the customers about there employees and most importantly the customers needs. They have great prices and the service technician Daniel was kind, courteous and experienced and kept in contact with company and myself with everything that was being done. Thanks again to Jenny, Daniel, and Mario for all the help you guys are super awesome!!! read more

August 23, 2022 Find another company. These guys are incompetent and would not return our calls. We had $5,123.43 worth of duct work done on March 3, 2022. The AC unit worked for 3 months and then the flexible ducting collapsed and the coils froze over. At first they tried to blame some other phantom worker for crushing the duct and then blamed the AC unit itself. They replaced the ducting, but left a cautionary tale with our tenant that the unit was going to fail again that distressed her since current temperatures were in the 90's. OK fine. Let's set up a time where we can execute a permanent solution. Between 6/28 and 8/15 a total of 8 calls were made to the Tassio office and to the cell phone of the manager, Tom Middleton. To me, a non-professional HVAC person we needed a rigid duct leading to the uptake register and I suggested this. Each time we were told, "A technician will get back to you". That never happened. On 8/15 the ducting collapsed again. One more call on that day and then radio silence. Since indoor temperatures were hovering just under 90 degrees, I called another company who came out same day and diagnosed the problem in 20 minutes and installed the rigid ducting the following day. Their comment was the prior installation was "shoddy" and the collapse was due to 6 extra feet of unneeded ducting that weakened the entire system. There are a lot of competent choices out there for HVAC vendors. Go with one of those read more

Provided excellent service, solved the problem efficiently and quickly. Would highly recommend!

Tassio Temp Control was excellent! The owner Bill was very polite and professional. On the day of my installation, there technicians Edgar and Daniel arrived on time and ready to work. They were extremely professional as well and kept me in the loop throughout the process. There foreman Steve came by in the middle of the project to check on progress and ask me if I had any questions. Even Bill the owner came by shortly after to make sure all was running smooth. I highly recommend this company, and I am very impressed with their workmanship and professionalism. All in all, I cannot say enough to express how pleased my family and I are. Thank you again for giving us our cold air back in this nasty heat!!! read more

I was so pleased with my whole experience from start to finish. Firstly, they were there to answer my call, organise my appointment within days and then performed perfect service. Avo, the service tech was professional, accommodating, trustworthy and friendly. I would definitely recommend Tassio to my friends and family. read more

From beginning to end this company is amazing!! From the sales man to the installation these guys were fast and did a great job. I had my air installed in one and a half days! I never had air in my home in 20 yrs we suffered until finally we decided we had to invest. Best thing we ever did and Tasso is the best !!! Highly recommend. Thank you for keeping us cool in the hot weather . read more

Great service and fair pricing. The tech who fixed our a/c was outstanding, arrived right on time and completed the repair quickly. I definitely recommend Tassio for HVAC. read more

I just contracted with Tassio to provide seasonal maintenance. My technician, Mike, was on time and was very pleasant and professional. The work was done promptly and very much to my satisfaction. read more

This has to be the WORST company to deal with, and I HIGHLY suggest noone should EVER make the mistake we made by having them out to our home. They sent out their technician to simply put some tape on open spaces nearby our furnace. He was here no more than 1/2 hour. We were told there would be a $99 charge to come out and whatever needed to be done, that initial fee would go towards the work they performed. Of course they were kidding!!!! They charged us $160!!!!! which after calling three other companies, that was WAY MORE than any other company was going to be charging. However, this company came recommended from Thousand Oaks Plumbing since they had just done work on my home...so although I attempted to call Tassio directly and let them know that I should not be charged and additional $60, it fell on deaf ears. I then contacted T.O. Plumbing since they are all owned by CASTLEWORKS, another company that is uninterested in customer service, and the manager there agreed to help me get my entitled $60 back. However, although the manager at the plumbing side of CASTLEWORKS agreed to help me, what he did not tell me is that he was taking it upon himself to credit the card I used for a plumbing job and not for the Furnace job. I cannot for the life of me figure out where he had the idea to get an ok from my cc company to just credit to any darn card he wanted versus getting the credit on the card I used to pay for that particular service. I waited TEN DAYS to get to the bottom of this fiasco,, while the manager is asking ME if I am checking the credit going back to the correct card!!!!! This company should not be treating the consumer with disprespect and gauging them the way they did me. I am aware that the mgr at Thousand Oaks Plumbing had good intentions on making this right, but instead, made it worse by charging another cc without notifying me thats what he was doing. This is a clear cut situation of the right hand and the left hand not communicating with the consumer. I CANNOT STRESS ENOUGH THAT I WILL BE SURE AND LET EVERYONE AND ANYONE I KNOW TO NEVER USE THIS TASSIO COMPANY UNLESS THEY WANT TO BE RIPPED OFF AND TREATED LIKE DIRT! STAY AWAY FROM CASTLEWORKS COMPANIES SINCE THEY HONESTLY DO NOT CARE ABOUT THEIR CUSTOMERS, OR THEY WOULD HAVE RETURNED MY CALLS AND NOT LEAVE IT IN THE HANDS OF THEIR MANAGEMENT IN ANOTHER DIVISION. The other issue was that TASSIO claimed that they were just in charging me the amount they did since they were out at my home several times. They were out at my home only ONCE and I never heard of this company before they were recommended to me by the very same manager that tried to do right by me. Sadly, this has been nothing short of a nightmare for us and I want to be sure it NEVER happens to anyone else.....I hate giving this company ANY stars because even ZERO is too much, but I have to do something or this review will not get printed. read more

I recently upgraded my outdated heading/cooling system to a new AC/Heat Pump. The Heat Pump uses no natural gas and it sips electricity. I will be compliant with California's initiative to become electrified. Tassio came highly recommended by my neighbor. Despite this I interviewed 4 different companies and chose Tassio as they offered an American made system, as well as agreed to rebuild the ductwork, which they coordinated with my insulation contractor. Avo Avedien, Juan Ortiz and Abi Behena Gomez provided top notch service and they made certain the installation went smoothly. Their crew was on time, organized and pleasant. I look forward to a system that will last forever. read more

Great service. Easy to make an appointment. Really nice people.

I am a active Realtor in the San Fernando Valley and I have used Tassio Temperature control for myself a number of times. We refer Tassio to our clients and home owners when the occasion arises. The other day I had a long time elderly client mention how she had a need for a trusted heating contractor. I said to her "I have the company for you" Tassio assured me they would take great care of my client. They did!! Thomas came out and treated her with the utmost care and respect. She was one happy gal! Thank you Bill Tassio and Sonni and Thomas for taking such great care of my gal!!! R. Church Berkshire Hathaway Calabasas CA read more

Hugo was amazing..I had an 8 a.m appointment with Tassio, and Hugo arrived a few minutes early. He installed the new part in the furnace and made sure that the furnace was running properly. The job was completed in 45 minutes and I had plenty of time to make it to work. I would definitely use Tassio again. read more

Daniel Brijil was on time, very kind and well mannered. I asked him alot of questions and he was able to answer them all. Great technician and very professional. I would highly recommend him to all my friends. read more

I would highly recommend Tassio temperature control. I looked at five other companies and part-time installer's. Tassio can thank Avo there sales man that they got the job. He was very professional and knowledgeable and found a system that was in my price range and would work for me. My job had many challenges to make things right. The install team lead by Juan with workers Eduardo, Filiman,Tony, andRonald We're up for the challenge. The system works great thanks to Tassio read more

My name is Avedis (Avo), I have worked for Tassio Temperature Control for just over a year now. I'm not sure how common it is for a employee to write a review about the company they work for. But, I felt that I needed to express my feelings on some sort of public platform. The time I've spend working here has been very pleasant. Bill Tassio the owner has always been a honest man with integrity. He's always been straight forward with us and cared about our opinions and feelings. I've always felt He was very easy to approach and speak to about any concerns I've had in the past. He's always been very clever and focused on resolving any and all situations for all his employees. Our management and dispatchers have always cared about us and always gave us everything we needed to do our jobs efficiently and accurately. Finally, I've been involved and working in the industry since I was 16 years old and went to vocational school for Hvac when I was 18 years old and even got my driver license in a work van. In 21 years I've been doing this I've never seen such care and workmanship on new equipment installations as our team. I mean it's really a work of art. Our team really strives for perfection and every install must have photos taken and sent to Bill himself for approval. All in all I'm glad to have found this company and happy to be spending my work days here. I hope this review reaches you and intrust you to work with us. Ill be looking forward to helping you with your Hvac needs. read more

Replaced our A/C units and we are very happy with the results. Very professional and efficient. Thank you to Avo and the crew.

These guys installed a new AC system for me two and a half years ago. They were very professional and did a great job. Today I had Thomas come out for my twice a year maintenance. He showed up on time and worked very efficiently. I have had zero problems with Tassio and I highly recommend this outfit. read more