I've had way too many encounters with plumbers but finding Air Care finally gave me a company I feel I can trust with lot only expertise but also give me fair pricing and excellent customer service. When my Rheem water heater went out I was able to get a plumber that same day to see what was wrong. Sadly, at no fault to Air Care, one of the parts I needed from Rheem was out of stock (soni had to order it online) and another took over a week and the half to deliver. When I got the tracking I was able to schedule the plumber to come back the next morning after it arrived. Now I have it all fixed. He also stayed a little longer to answer some questions I had before he had to get to his next appointment. While I always say I hope to never need a plumber again, I'm just glad to have one on my area that I feel I can rely on. read more

Great and fast service. Honest. Ron was amazing. Explained and solved the issue quickly and honestly. Came to Winnetka very quickly. read more

Air Care - AC unit - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

Super fast, efficient and friendly service. Got my AC back up and running so quickly!

AirCare really rubbed well with me. I had bought a new house that had severe plumbing issues and everything was floating. I had called a couple companies and they understood how urgent it was. They were decent pricing compared to others and showed up fast. The issue was taken care of and explained thoroughly. I had also explained that the house didn't have a working central AC and the valley is getting hotter by each day. It was less urgent but I wanted it fixed or replaced before my official move in. They got it working and didn't try to sell me unnecessary upgrades which was a huge relief as we were told by the previous owner that it wasn't working for a couple months and expensive to change. We are a newly wed first time home owner couple. He was really handy and got it done quickly. I finally moved in to what was a scary start and was relieved due to their help. read more

Great service they sent a tech out same day he arrived at 9 pm. Replaced the capacitor part that stoped working and refilled the coolant. Ac 6 years old but first time it's been serviced. read more

Air Care performed a warranty replacement of a leaking Rheem tankless water heater. Before and after photos attached. Once I notified Air Care that Rheem had initiated the replacement, Air Care told me up front what the labor cost would be, and kept me informed about their progress obtaining the replacement unit. The installer, Ron, was knowledgeable and helpful, modifying the existing plumbing and exhaust efficiently and neatly. I will definitely contact Air Care for the annual service of the water heater as well as any other plumbing needs that may occur. read more

Air Care - Before - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

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Quick replacement and professional. Fixed in the same day when I called early and done by noon

I highly recommend this company for your hot water heater needs. The technicians are extremely knowledgeable, professional and do a quick, fantastic job. Likewise, the office staff are quick to respond and get technicians out as soon as possible - had hot water within 3 hours. read more

Air Care - Newly installed hot water heater - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

I had a great experience with Air Care. I contacted them while looking for an authorized service provider for our Rheem water heater, and they were responsive and professional from the start. They came out the same day to diagnose the issue and immediately ordered the necessary parts. Once the parts arrived, they returned that same day to complete the repair, even though it was 12/24. That level of commitment really stood out. They took the time to make sure the water heater was fully fixed and that we had hot water before leaving. No shortcuts, no rushing, just solid work and follow-through. If you're looking for a dependable, authorized Rheem service provider who shows up and gets the job done right, I highly recommend Air Care. Sheila A. read more

Make sure you know your warranty information before any service visit. A tech quoted me $3,500 for a job that turned out to be fully covered under warranty, and in the same breath mentioned they're a distributor who works directly with the manufacturer and knew exactly how old the equipment was. Hard to call that an oversight. read more

This is a follow-up to my recent review on 9/4/25 - updating to 5 stars because of a great call and discussion with Esther from their QC Department. We spoke about ways to enhance their service offerings such as asking customers if they would prefer shoe booties in the house and more importantly, reassurances on service costs. Esther was very attentive and empathetic with our concerns. Not many business call back for feedback and even if they do, not very many really try to work with customers on not only their needs, but also how to improve as a business. read more

we used aircare for our hvac project for our ice cream shop. the project went smooth and as planned. pricing was competitive compare to other companies came to bid. also the office and the paper work process was smooth and simple. I would definitely recommend using their services. read more

I will leave a five star review for this company and this is why- D show up on time, work Saturday, diagnosed the problem, did not try to upsell me, very professional, believe me they know what are you doing - compressor stopped working the guy come over and did the entire inspection, the problem was electric issue and they charge me only for the service call, which is great! I used their HVAC clean which make my Hvac fresh and keep it maintenance. If I will ever need to use HVAC technician again I will call them right away ! read more

Air Care - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

My AC stopped working on one of the hottest days, and with my big furry dog at home, I needed help fast. AirCare was able to get me a same-day appointment, and Ron arrived within 45 minutes. He quickly found the problem with my wiring and thermostat, fixed it right away, and had my AC running again in no time thank you Ron for fast an great service read more

We needed to repair an existing water heater and found out we needed to replace it. The service tech was professional and knowledgeable which is helpful in making informed decisions. We decided to go with Air Care because of their quick response, clear communication (I live out of area) and their ability to price match a competitor. We had an appointment scheduled but due to their flexibility we were able to have the install done sooner. Air Care offers a warranty on their work and it's evident they take pride working with the customer to get the job done. Thank you for your patience as we navigated this install in record time. read more

Air Care - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

Our tankless water heater broke down and Ron came out right away after I called and tried to fix it. He contacted the manufacturer and tried to get the water heater to work, but it didn't end up working. He came back the next morning and installed a new one and gave us a discount. He was professional, prompt and courteous. Thank you ! read more

Air Care - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

The power outlet to our water heater went out on the afternoon of Christmas Eve. I found Air Care and called and they picked up. 4pm Christmas Eve. They suggested a few things to make sure it'd be worth while. Once I determined it wasn't a routine problem I could fix myself, they had a guy to my home by 5 who confirmed it was a bad outlet. I was fixed up in 45 minutes. A Christmas miracle! read more

He is so nice, responsible Highly recommended So satisfy.. Did all the job so quickly... read more

Air Care - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

All of air care's people have been great - Kintroy's visit most recently. Profesional, Courteous and timely. Recommend them highly! Thank You read more

Air Care - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

Ron was very helpful, knowledgeable and responsive. He explained what he needed to do and why to service and repair my tankless water heater. Highly recommend. read more

Air Care - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

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Air Care came to our office to give us a quote because our AC system quit on us (it was super old) my manager was happy with the price and the presentation and we will move forward with this install. read more

Ron was the best! He came in early and had the parts, so much for coming and saving the day!

Our water heater gave out after 13 years and Rheem sent me a list of local authorizes repair companies. I called ACI and Ron came over in just a few hours. After giving me all of my options we decided it was time for a replacement. The new unit was installed without any hassle and everything was brought up to code. I'd definitely call ACI for future repairs. Before and After pics look similar but the new unit actually gives us hot water. read more

Air Care - Stopped working after 13 years - Heating & Air Conditioning/HVAC Near Me - Los Angeles, California

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I usually don't leave any reviews. I just wanted to come here and share my experience. My mother called me at night telling me the heat went out and I already know it was a very old unit. I started messaging companies very late at night and air care was the first one to respond. They immediately booked me for the next day assessment. the technician who came was a true gentleman and took care of my mom. Also, he offered us financing. We use the financing option because it's 0% financing and it really helped us with the new hvac system . As of now, the installation is complete and everything works and I'm very pleased. read more

Tech came very quickly and fixed my mini-split, confirmed both heating and cooling worked. Was very professional and prompt! Last min emergency since I had a guest and very happy with the service. read more

Happy with my overall experience in the end. Anna was great and persistent. They said they would be good at refunding my deposit because I didn't want to wait for the part to come in. I received my deposit back. read more

I needed to replace my water heater and rheem sent out air care and ron was amazing also they did a maintenance check for my three air conditioning systems these guys really knew what they were doing read more

Air Care serviced my HVAC and did an amazing job. Friendly, on time, fair pricing, and the tech explained everything. Super professional highly recommend! read more

Ron took incredible care of us today and diagnosed our water heater within minutes and gave actionable steps to resolve it. We have hot water again thanks to Ron and Air Care Inc. Thank you so much! read more

Professional, on time, worked in our home with respect. Ron was informative and did an awesome job with cleaning our air ducts. We would definitely call Air Care again! read more

Service was great. Ron was very knowledgeable and prices were fair. Would highly recommend.

Our AC broke in the middle of heat wave. They answered my call at late night and fixed the issue next morning!!!!

If you're reading this, just stop and call or text ACI. First off, they were super responsive on a Saturday. Said they could get a tech to me in an hour. It was maybe 45 min. RON showed up and immediately diagnosed the issues with my AC unit. I know nothing about HVAC repair and he walked me thru the issues and options. He went above and beyond. Work was fast but very thorough and he had a great attitude the whole time. ACI is the only call I'll make in the future when I need some help. Thank you Ron and team!! read more

Ron was great and easy to talk to. Great quality work and he got our AC system working again. I would highly recommend Air Care and will definitely seek their services again. read more

The team at Air Care came and did a great job replacing my minisplit and solving another issue with the condensation line. Thank you!!!

Although there was miscommunication on the service fee and I put in a cancellation, the technician still showed up. I was a little frustrated and confused, but Ron completely put me at ease. He was very helpful and respectful with his explanation on how his organization works. I really appreciate that he took the time to diffuse the situation and for being patient. We need more people like Ron in the home repair service industry. read more

Our water heater was having some issues so the manufacturer Rheem assigned Air Care to come out and take a look at the issue. Someone from Air Care reached out to us within 24 hours and a service tech was sent out the following day. I appreciated the quick turnaround! Our service tech Idan was very friendly and polite. He assessed the issue quickly and explained things thoroughly. A part was needed which Idan helped identify and he came back to install it with no problems. My communication with Idan & Air Care was always prompt & friendly. I appreciate this level of customer service and would recommend. read more

We had an excellent experience with this company. The air conditioning system in our condo had stopped cooling. Ron, the technician from Air Care, arrived promptly. He was thorough, professional, and patient about explaining everything he was seeing and doing. We will not hesitate to call Air Care in the future. read more

Our service tech, Ron was very great. He communicated well and was very knowledgeable and professional.

I simply cannot believe this company has 4.8-star reviews without paying or asking friends to give positive reviews. This company is not worth 1-Star. Their business techniques are dishonest and crooked. They came twice to fix my water heater under manufacturer labor warranty; each time they came up with an excuse not to do what the manufacturer tech support suggested, in order to ask for money that is not covered by the manufacturer. The first visit they wanted $350 to change a fitting that I paid a plumber to replace for $50. The second visit the manufacturer sent them to me, they "discovered" a leak that was not there two days earlier. Frankly, I wouldn't be surprised if they created the leak while I was not looking. Long story short, beware, they are scammers. read more