When I go to Yelp, I always look at how many stars the business has and most times, I read the…read morereviews. Today, 2/26 was no different. All I wanted was a couple of pieces of chicken. LITERALLY. But I left feeling happy with the Great Customer Service I received! Quality of food is important and I can say that I was pleased. However, I received EXCEPTIONAL Customer Service which, unfortunately is rare these days. I hope that the owner of this Franchise sees AND recognizes Sapphire for going above and beyond with a simple smile and pleasant attitude. We as customers are quick to complain but slow to show appreciation to workers. Sapphire, if you see this-Thank You! Thank You! Don't change! I Pray that you move up the ladder because you have what it takes to be successful! While my food was tasty, Your Customer Service deserves Ten Stars

I ordered 2, 6 dollar boxes with all Mac & cheese. Shift manager charged me extra for each one. He…read morethen proceeded to cheat me out of at least a full scoop per container. You can look at that & tell none of those containers were full & I said something before leaving. I also left my change from a $9 lemonade. Dude offered me other sides besides what I actually paid more for. He refused multiple times to make it right. So here we are. I'm never going in there again & you shouldn't either. This seems to be the norm so they won't have to prepare more food. If there was a way to put a negative star on this review, I would. For years that place has lacked professionalism and after 7/8 in the evening, they never have a complete menu ready for purchase. And have the nerve to be open until 1 in the morning for no reason at all, because they never have anything.

Just have to say, we went thru the drive thru and our food was accurate & tasted good. The…read moreemployees were nice & polite. The place was busy and it did take a couple minutes for them to bring our food out. However, it was wonderful that they didn't forget silverware, salad dressing & napkins for my strawberry fields salad! Thank you! I'm knocking off a star for the simple reason that their drive thru intercom needs to be fixed. It was hard to understand them - they obviously heard me as they got my order right!!

I visited today when the flavor of the day was Turtle, and it was extremely disappointing. There…read morewere virtually no ingredients -- almost no caramel or pecans and absolutely no chocolate. When I brought this to a team member's attention, I was told, "that's just how it is," with no concern or effort to address the issue. The lack of quality and dismissive response were unacceptable.

Had the turkey tips very juicy and tender! Service was excellent and great customer serviceread more

While the food is fairly good the experience of waiting on an order is horrendous, For years I've…read morebeen a customer since before they came to Saul village, but a wait everytime that consist of waiting for close to a hour sometimes more is totally unexceptable for a fast food restaurant, I so believe with enough and right people servicing the public could enhance there business even more because even on slow days this atrocity continues, please do better your people, neighbors, patrons all would love for this establishment to go further,

Very generous portions, freshly prepared. Kronos brand…read moregyros is delicious, especially when served hot off the spit and the meat is still tender. The tzitziki sauce is thick and rich, which you will want to put on everything. Now, the "Greek" salad is not really a Greek salad. It's got iceberg lettuce, diced green peppers, sliced pickled peppers, tomatoes, onion, cubes of feta cheese and gyro meat on top, making it worth $9. Service was very friendly this time. Ambience looks like it is constantly under construction. They should just paint everything black and call it a day. All in all, I would definitely come back for a gyro to go.

I call in an order that supposed to been. A gyro with fries chicken tenders and a Philly…read morecheesesteak. Get up there lady charge me 8.99 for the gyro and 1.00 for the gyro sauce and 10.99 for the chicken tenders and 3.99 for cheese sticks that I don't order. no Philly cheesesteak. which come up to 26.92 with the taxes. But since I paid for my order with my debit card it's a 4% charge for paying with my bank card. no credit cards no coupons or no gift cards just my debit card. How can you charge extra for using a debit cards with money on it coming straight out the bank. This is the biggest scam these companies our doing just to get extra money out of us. But I will never buy anything from them again even if I got cash. Bad business and trying to get over on peoples

In this past this Burger King location didn't serve very good food. Whoppers were dry and the…read moreFrench fries old and cold. However, we recently tried it again, and I must say their food has improved and is now fantastic. Their Whoppers are fresh right off the broiler and wrapped nicely so you can eat it with one hand if necessary. The fries were fresh and hot and lightly salted. They must have had a change in this store's management because everything has improved, from the food to the employees as well. Give this location another try.

I ordered the big fish meal. There was nothing big about the sandwich except for the Big bread…read more It's like I was eating crust with bread , a little lettuce and pickles , this is highway robbery.

The service was cordial and the food was prepared as ordered. It did take 20 minutes which I…read moreexpect. There isn't ample seating inside so I decided to sit in my car while I waited. I had tried placing an order over the phone once and the woman was extremely impatient with me and hung up while I was talking. I didn't like it and vowed never to visit this location. However, my husband just had to have Harold's while we were visiting Dyer. While I won't plan to intentionally visit this location in the future, the food was as expected.

Management at this location is highly unprofessional. The owner frequently speaks to staff in a…read moredegrading and disrespectful manner, which creates a negative work environment. Basic operational issues, such as the restaurant phone being out of service for an extended period, have not been addressed. Additionally, there are serious concerns about privacy, as the owner has been observed listening outside the bathroom while staff are inside. There is a clear lack of appreciation and encouragement toward employees, with communication often coming across as negative and hostile. It's also disappointing to see what appear to be misleading or biased reviews, especially when they may be coming from someone closely connected to ownership (son). Reviews should reflect genuine customer or employee experiences, not be used to create a false image. Transparency and honesty are important for building trust with both customers and staff.

I stopped in on a weekday and was the only person dining in but the kitchen seemed busy with online…read moreorders. I ordered the two tenders with Mac and cheese side. I waited about 5-10 minutes for my food. The tenders were giant and definitely filling. The breading was crispy and fresh. I ordered mild and they still had a kick. There was an outdoor picnic table. Overall good experience.

Skip the BOGO deal on DoorDash. It's way over priced for tiny chicken strips with zero seasoning…read more And without seasoning the chicken is terrible unfortunately. I've went in before and it was 100x better.

Drive thru overcharged me, even when I explained that the amount sounded too high. I wanted to use…read morethe app for 20% the entire order. To do so I need to added like $2 to my order so I got an additional egg biscuit sandwich. Literally just egg and a biscuit that cost $3.10. They charge me for a sausage egg biscuit for $4.89 and just said no sausage. We do not live in this economy anymore, nor should we ever. I mentioned this at the next window as she was trying to hand me the coffee. I explained I was overcharged and needed an adjustment. She looked at me, then the coffee and then back at me and asked is this not the coffee you ordered? I told her no, the coffee is fine but please adjust the amount. She went to get a manager and they came to the window and asked me what was wrong with my coffee... ‍ Then to pull up, of course. I'm trying to go to work. I go inside to see the manager staring at my receipt with confusion. I explained with visual proof showing an egg biscuit is $3.19, and I would like the amount adjusted. He responded "ok you want refund", and refunds the entire sandwich. I don't know this until they hand me a bag with the wrong order. At this point, I want to leave. I'm angry, hungry and now I'm in a hurry. My food is cold and I asked for a full refund and he just said I'm delightful, which was sarcasm for you're being a bitch. Please understand there were zero apologies for overcharging me and causing this drama. DON'T STEAL FROM CUSTOMERS !!! I don't even know why I come here to complain. Nothing's gonna change. On their downtime they probably sit around laughing about how much they hate their customers. Huge language barriers and the retail smugness of being over the job. I'm over it too. The whole world has changed and not sure why we put up with McDonald's anymore. The quality is terrible, the service is worse and we are charged a premium... and sometimes more because they don't know how to do their job. Even the Coke is bad these days because they don't care about changing the lines. The one thing they are know for is now bad.

I pulled in and there are zero parking spots. So I parked in the handicap. I expected to see a ton…read moreof people inside. I was the only one. I waited at the counter for 3 minutes before someone came. I had a free hamburger from the Halloween book I bought. I handed it to her (btw, she never greeted me, just showed up at the register and looked at me). She exhaled loudly and said she needs a manager for this. Ok So I asked "is the daily double a bug one get one for a dollar?" She told me she does not know and if I would like that anyway. She was clearly having a bad day. It only got worse from there it I will spare the details. Food was good though!!

Unfortunately they are under new management and the quality has gone in the trash. The new owners…read morehave no idea what gyro or burgers should taste like. They have added Asian food to the menu, maybe I'll try that, but them being my favorite gyro place is sailed.

Absolutely the worst food I've had, in my life. Its easy to have a restaurant these days and that's…read moreseriously unforgivable. It also takes a lot to ruin french fries, which in this case, they seemingly did it with pleasure. Ill never come close to eating here again, and highly recommend no one else does. After the business sold a few years ago, it's seriously gone downhill.

got a a Blizzard…read more Tasted off (almost like a hint of sour). Became flu-like sick the following 48 hrs. In amazing shape, eat super healthy, except for special occasions (was getting ice cream for the family). Was the only one to get chocolate and a blizzard. Pretty sure it was the machine not being properly cleaned. Luckily due to my great health, was fine in two days. Would not recommend, especially if you have any health issues that leaves you more susceptible to being hospitalized

Cashiers are always prompt and polite. Ice cream has never been low quality. Love this placeread more