We cannot say enough wonderful things about Nasr. They helped my son design one-of-a-kind…read moreengagement ring he had envisioned and truly brought it to life. From the very beginning, they made the entire process stress-free, exciting, and enjoyable. They sent images and videos throughout the design process, welcomed changes without hesitation, and offered honest, expert guidance about what would look best and what wouldn't work. Their knowledge and attention to detail were exceptional. Even more impressive was their customer service--always friendly, enthusiastic, patient, and incredibly accommodating from start to finish. The proposal was a complete success, and his fiancée was absolutely flabbergasted by the stunning ring they created for her. The finished piece was even more beautiful than we ever imagined. If you're looking for a jeweler who truly listens, cares, and delivers beyond expectations, I highly recommend Nasr. An outstanding experience in every way

Great customer service , excellent service and pleasant environment…read more I will use them for all my jewelry needs awesome people and willing to change your jewelry need

Everyone at Willis Fine Jewelry is so friendly and helpful! I was there last week for some minor…read morerepairs and they did them right on the spot (while they cleaned my rings too) and they didn't charge me a dime! I highly recommend them! They also re-did my engagement ring and I love it!

Warning to anyone bringing their jewelry here. I trusted them to simply resize my watch and take…read moreout a few links, but they ended up cracking the glass face and ruining it.

Great jeweler. Very honest and you never have to worry about you jewelry. He has been doing this a…read morevery long time. Ali

Great customer service! Kind and caring people who have been in business for a very long time!…read moreThank you for your kind service!

STAY AWAY FROM THIS PLACE!! I bought my wife a $1500 necklace for her birthday and she hated it…read more.. tried to return it THE VERY NEXT DAY completely unworn! It didn't even fit her. They REFUSED a refund for us. Called two other jewelers stores and found out sales and Kay's BOTH offer full refunds within 30 days if the person doesnt like it. My wife couldn't find ANYTHING she liked this store OR online, Add to this that when I BOUGHT the necklace, the sales lady told me if she hadn't worn it out I could return it FOR A REFUND. Bunch of liars and scammers!! Now we're stuck with a $1500 necklace she will never wear! I wil NEVER return here or recommend them to ANYONE. VERY ANGRY!!!! We're currently contemplating suing them as well.

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

Elite Jewelers exceeded my expectations! I had several items repaired and AJ did a beautiful job in…read morea very timely manner. I plan on going back and would recommend Elite Jewelers for any needs! Thanks again AJ!

Let me start with stating that I drove 30 mins to this store…read more I went in on May with my husband to get both rings repaired. I asked the lady THREE times if she was sure both rings were to get fixed- she assured me yes and it would be about 2 weeks. I came June 11 to pick up only to find out they fixed my band and not my stone on my wedding ring because NO WHERE on the ticket did it say to fix it. Now I have to wait till JULY to get BOTH rings back.

Bought a diamond bracelet 11/28, great sales experience. It had to be ordered, be there the next…read moreday or two. Went in to check after 2 days, wasn't there, it hadn't been shipped to the store. They followed up, got it shipped. Went in to check 2 days later, the sales person had to go search for it, found it. Requested a safety chain be put on per my original order and purchase - was told it should be processed and back in a week. Checked back in after a week, no bracelet. An assist, after much digging and research found it was complete, but hadn't been shipped back. They'd call me. It's now 4 days later, no call. They do not answer their phones. The voice mail says contact Zales.com. Contacted Zales.com, the saftey chain order was an instore, Zales.com can't access the status and has to email store and they'll email me an update. This is 2025, email. Really? To note, a secondary customer service rep was less than friendly, what bordered on rude. I don't need to be catered to, but politeness goes a long way to get a repeat customer. This has been the worst jewlery purchase experience, I will stick with Helzburg and Kaye in the future. Wonder if I'll see this diamond bracelet before Christmas...

Every time I enter the store, I am greeted in a kind and friendly way and get personal attention…read more Excellent customer service and beautiful, quality jewelry! Much better service than Zales. If you need help, just ask and you'll get it.

Great jewelry which is reasonably priced for the silver pieces. I can only speak to that since I…read moredon't wear yellow gold. They're conveniently located and have the safety measure of waiting in your car/text. Additionally, when I went once when they were super busy, they began to form a line outside to minimize the amount of patrons inside the store at once. The time of day is crucial when visiting. The way the have their customer service arranged is more of a ticketing system to which they place your name on the lusts and you walk around until they call you again. They don't tell you this so it was a little off-putting when I stood there wondering what happened when I thought I was next in line. However, mostly friendly staff who are eager to get you serviced.

Very fair and reasonable to work with. They were upfront on their pricing. I will be a return…read morecustomer.

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