One star is being generous…read more I chose this place based on location and insurance coverage -- seemed like a safe, practical choice. It was neither. The front desk ignored me when I walked in, though one was training the other, so I let it slide. What I couldn't let slide was what came next. I went in knowing I needed X-rays. The doctor confirmed as much -- then casually mentioned their machine was down. That's information that should have been shared before I drove over, checked in, and paid a visit fee for a problem that went completely unaddressed. I was also steered toward shoe inserts that a second doctor later told me I didn't need. When I noticed they were branded with the office's own name, the picture got a lot clearer. Now for the billing, which is where this really goes off the rails. I was told my out-of-pocket would be $50, paid it right then, and figured we were square. Two months later, a $115 bill shows up in the mail. I also found out they billed my insurance $700 for a 15-minute visit where nothing was actually done. Seven hundred dollars. For a broken X-ray machine and an upsell. It's hard not to wonder whether that machine was actually down or whether it's just a convenient way to get patients back through the door for another billable visit. Either way, I won't be one of them. Find somewhere else.

I don't go to doctors often; but this place is great. Dr. Sgro is great; bedside manner is great;…read morenot pushy with just giving meds; really took the time to listen and diagnose my foot issue. Gave me options with my healing; I don't necessarily like to take meds unless completely necessary. She respected that and gave me a treatment plan. I've been doing great so far. Staff is friendly; and if you're not a fan of masks; they let you choose to wear one or not. Always a plus for me.

When I walked in, it was 15 minutes before someone greeted me. When someone finally showed up, she…read moresaid my appointment was canceled. I didn't cancel the appointment. She looked at it and said their system must have canceled it. I got no notification. She said they could see me another day which is a bit ridiculous since it was their own error. I do not recommend going here. They'll cancel your appointment inconveniencing you and then make it more inconvenient by having you come back another day

Highly suggest Dr. Garrett Nelson. I've seen him twice now over the years. Excellent attention to…read morecare, takes time to discuss your condition and questions. Follow appointment was great as well. Office team is helpful and friendly.

Dr Knapp was HIGHLY recommend to me by a very dear friend who had going to him for years. My…read moreexperiences have been nothing but wonderful going to this office. Dr Knapp and his staff have been helpful, kind and have given me exceptional care. I went to the office due to terrible pain and deformities in both feet caused by other medical issues. We tried non-surgical options first, but Ultimately both feet needed surgery. Done one at a time, with detailed follow up appointments I feel that I have had the very best care and highly recommend Dr Knapp. Thank you Dr Knapp! ***I see Dr Knapp at the Little Elm location.***

Well shi*! I don't know what to think about all of this. I'm the epitome of your average hobby…read morejogger nowadays. I moved to TX and with that, the old me is dead and gone. On any given week I'll run 0-40+ miles and have been experiencing foot pain from early this year prior to moving here. I went in thinking I had nerve damage, a Morton neuroma since my symptoms were pointing in this direction. Only to several visits (xray that apparently didn't show anything and was completely pointless + MRI) and many payments later find out I have a laundry list of issues. According to my mri I have a stress fracture, a fully detached plantar plate and a torn plantar plate in my 2nd, 3rd and 4th metatarsal along w various other issues. I'll be lying to say I wasn't in complete disbelief when I found this out. I stood there staring at the screen like this can't possibly be my foot we are talking about. It's cute hearing people talk about their jogs but have you ran a marathon, and various other races for the past 6 months on a broken, fully ruptured foot, if not I don't give two f's! This coming from a woman who has been in heels nearly everyday of every week for months on end. No wonder my left knee where I had arthroscopic surgery has been all out of whack, I didn't know I'd been doing this on some bum foot! I seriously can't fathom these MRI results are accurate and surgery?!!!! I'm getting a second opinion like any human would but have looked further into this center since discovering this. Most every individual has been in a boot and had surgery here. I don't like the idea of feeling like I've had zero care to actually treat any of my symptoms just visit after visit scheduled to collect payment after payment. Zero taping techniques provided or anything useful in anyway that would help other than trying to be shoved into a boot and other costly options. I'd be weary of the "care" or lack there of. I did break my left foot years ago and I'm convinced they are reading results saying it's fractured, on a 5 year old fracture. If it is fractured in addition to fully detached as shown to me and torn in other areas well, then that's just peachy I suppose my adrenaline since being here has increased my tolerance to pain because it's pretty insane to think of what I've done on this foot the past 6 months. Get a second opinion if you're going to come here but I wouldn't suggest this center. It's felt all sorts of sketch from the jump. Boots, surgery, infection, being nickeled and dimed. It screams insurance fraud or some sort of scam into trying to rob you blind and a push into going under the knife. The second I head cutting through bone, my head nearly exploded. Are you effing serious right now?!? I'm going to run Dallas marathon on this before any type of surgery whatsoever. The way I see it, if something's fully detached- then I can't detach it any further. I suppose if everything told to me is accurate it's time for me to take up the out of my tax bracket hobbies I've been putting off, hello needle pointing and mahjong!

Dr. Taylor is fantastic. He has an exceptional bedside manner, is a thoughtful listener, and takes…read moretime to thoroughly explain his diagnosis and treatment plan. He's also great with kids. I was impressed with how deeply he cared about my son's injury and how empathetic he was in ensuring we were all comfortable with the procedure. If you are searching for a Podiatrist, you should seek his consultation.

Fantastic office! Dr Taylor completed bunion and ham hammer toe surgery on my right foot four…read moreyears ago things were great! Yesterday I saw him in his office for what I thought was a stress fracture. Turned out to be tendinitis which was good news. His office staff is helpful and friendly. And Dr Taylor himself is amazing. He is great as explaining everything and discussing treatment options. And he's very nice to boot! My podiatrist of choice!

Dr. Lessner took ample time listening to me and offered multiple treatment options. Several of my…read moreimmediate family members have also seen him and I highly recommend him.

The amount of time and stress it took me to try and reschedule my appointment caused me to cancel…read moreit entirely. Just like everywhere else now they have minimal human contact and I could not feel less cared for.

Next Step Orthopedics, thank you for your dedication and exceptional care. I want to extend a…read moreheartfelt and special thanks to my surgeon, Dr. Dominique Nickson, MD, for being an OUTSTANDING physician. Your expertise and compassion for your patients have made an immeasurable difference to my physical and mental well-being during a challenging time. Orthopedic surgery requires precision, resilience, and strength to tackle complex procedures, and you embody these qualities. The patient-centered approach you and your team take has helped improve my quality of life and recovery from my rotator cuff injury. We are fortunate to have such a skilled and caring orthopedic surgeon as you, Dr. Nickson. Again, thank you for your kindness, support, and unwavering commitment to excellence. Sophia W.

saw a friend of mine on social media getting help for her knee so I asked her for the referral…read more She was so right - this place is GREAT!!! The doctor and staff was VERY attentive and nurturing. I was a bit anxious but the type of care I received had me at ease. I drove about an hour to be seen here and it was beyond my expectation!

I would almost break my other leg to work with Dr. Thompson again :) But seriously, he has been…read moreknowledgable and caring. I was recently going on vacation out of the country, a lot of walking on a still healing leg. I realized I was short on some medication that would really help with the pain.I called the staff of AO 5 hours before my flight and they had a new scrip to me within 30 min. Awesome service. I hope you don't need these guys but if you do you are in good hands!

So appointment was at 1pm 9/14/26 and i got there at 12:55pm the chick at the front desk says I…read morechecked you in, have a seat and fill out these papers. Ok cool I did but noticed that all the lighter skinned folks were going back but not me. So at 134pm I went to the desk to ask what time was my appointment she says 1pm but I was waiting for your paperwork to check you in. Lady what?? Most professional establishments have to stay on schedule so when you are checked in, thats that! If they call your name you can finish the paperwork in the room. Not this place. So I finally go to the back and if the paperwork is what you were waiting on to see me why did the nurse ask the same questions?? I get X-Rays still nobody comes to say hey we waiting or the dr is coming, so I waited another 29 minutes and walked out. All the nurses and doctors were laughing and talking in the hallway as I walked out. Then 10 minutes later I get a phone call to ask is everything ok, absolutely not i have waisted over an hour of time and hours from work to come to this dump. She says the dr was coming in, no ma'am he/she was not they were standing in the hallway at the desk laughing and talking. He could've called my name and said something but they didn't. The chick that called me ask do I want to reschedule absolutely the F not!! Why would I waste my precious time to sit in your office to figure out which time am i checked in if she supposedly done it the first!! GO TO THIS PLACE AT YOUR OWN RISK!! NEVER AGAIN - NEVER AGAIN - NEVER AGAIN I would advise anyone thats dissatisfied please go up the road to Restore Foot & Ankle Specialists! Checked in means checked in

I had such a great experience with Dr Mistry. I came in with two issues - an ingrown nail and what…read moreI was sure was a stress fracture. I was right about the stress fracture, and told Dr Mistry my concern was getting ready for a paid-for half marathon in 8 weeks. He booted me for 4 weeks and had me focus on cycling instead to keep my cardio up. Then I had 2 weeks of progressive walking with a mix of very slow running. Voila! I'm healed and ready to train a little more to get my half marathon done. It won't be a fast race but I can race. I'm thrilled and am grateful to have found a good practitioner.

The doctor there is really nice. He clipped my toe nails and checked my feet for ulcers. It was…read morevery nice. Dr. Marder is the doctor I saw.