Beautiful job on a floral arrangement for a funeral. The colors were what we requested and the…read moreflowers were healthy . I would not hesitate to call them again.

I used this florist due to being close to the recipient. I live out of state, so I relied on Yelp…read moreto pick a florist in CT. I had an absolutely awful experience with this florist. I ordered off of THEIR website (not a third party, like Teleflora etc.) On their website I saw a beautiful ficus tree, which I ordered as a sympathy gift for a family member who lost their mother. "Same day delivery" was available, which I chose. My order was completed by 11:30 am, with confirmation of a delivery by "end of day." Their website stated they closed at 5pm. At 4:56 pm I received a voicemail from the owner, Erin, stating that the ficus tree wasn't available, and she couldn't deliver it until Tuesday. I ordered on a Thursday for SAME DAY DELIVERY, so this would mean FIVE DAYS LATER, they would receive their sympathy tree. The voicemail I received did not at any point express an apology or convey any type of remorse for the situation. I wish I could attach the voicemail here, as it was just unbelievable how callous it was. I called back, but they were closed. I called the following morning and spoke with Erin, the new owner. She just restated the same thing she said in the voicemail, again not acknowledging any regret on her part. I asked her why it was that she called 4 minutes before they closed to tell me it couldn't be delivered. She snapped "I have strep throat, I had just come in." I said "you didn't even offer an apology!" She sarcastically says to me "Oh, I'm soooo sorry." I asked if she thought it was ok that a same day delivery would be delivered 5 days later. She replied with, "how is Thurs-Tues 5 days?" I mean...did she have strep in her brain? Because that's 5 days! When I pointed out her being wrong, she then told me she didn't appreciate my sarcasm (I wish I was kidding). If this woman hadn't already charged my credit card, I would have simply hung up. There is so much more that transpired, but this review is already too long. Basically she told me she is very sick with her sore throat, the nursery is an hour away, she's a business owner for 25 years, blah blah blah. She said "What is it you want Ma'am?" I said "if the tree can't be delivered until 5 days, I think you should contact the recipient & apologize for the delay, as well as send a SMALL arrangement for the error." She immediately refused and said I was being completely unreasonable, and she "wasn't going to absorb a cost due to a plant not being available when I want it." Yes...she really said that. So now I had enough and demanded my credit card be credited back immediately. She said it would take 5-7 days. I went nutso at this point and told her it better be credited by the morning. She had the audacity to tell me "that's not how life works." I honestly thought I was gonna have a stroke at this point, as my blood pressure was boiling. Well...the credit was there the next day, so I guess that is how life works. Sorry this is so long, but I had a lot of venting to do. Reminder that this was a sympathy gift for a close family member, I didn't need this grief during that time. Stay far away... I ended the call with "I'm going to Yelp the @*#! out of you." She said "Have fun with that." I did Erin...I did.

Your supportive customer service was very much appreciated. Thank you for going well above just…read moreprocessing an order. The design & flowers were perfect, and adding the special touches ( shells) I had requested made it extra special. We wanted it to represent our love for a special friend who had passed. Not only did y'all create a beautiful arrangement but your customer service was excellent. Thank you again from a pleased customer from Virginia. DW Edwards

I had a last minute invite to a special dance, where I needed a wrist corsage. They were wonderful…read moreon short notice and able to make one that matched her dress. Great service and very nice people at the store!

Pentimento helped us set the stage for a beautiful wedding day for our daughter in September. They…read morewere the perfect team to help us create the warm, romantic and personal tone at our lovely historic venue. From the moment we met with Sara, we knew we had a partner who would help us make our vision come true. The flowers were abundant, fresh and gorgeous! The bouquets, alter arrangements, centerpieces, statement pieces were elegant and exactly what we'd hoped for! The pictures I have attached are just a sampling of the lovely work Sara and her team delivered! At every turn, Sara's instincts and creativity were spot on! We highly recommend Pentimento for creative and beautiful creations!! We can't wait for our next special event!

It was my first time ordering flowers from Pentimento for my mother 2 days before Mother's Day…read more They came through when another flower place in town did not (I sent a request first thing in the morning and didn't receive a reply until almost 5 pm saying they ran out of flowers!). Fortunately, I knew Pentimento also had lovely flowers, and after no reply for several hours, I went to Pentimento's site and easily ordered a bouquet right online (something the other shop does not allow you to do). It was simple and easy and the bouquet turned out even better than the photo they had shown on their site! My mother loved the flowers! They will have my business from now on for their prompt reply and ease ordering online. Thank you for a great service and product!

I dont usually write reviews but I had to share my experience with Jordan Florist…read more I contacted several florists on 4/9/25 in the Hartford Connecticut area and no one could guarantee that flowers would be delivered before my sister in laws funeral on 4/11/25. One of the places I called suggested I contact Jordan Florist. I called them on 4/10 and the young lady I spoke to said that she would look up the obituary and send the flowers to the funeral home handling things today to make sure they are delivered to the church on time. Noone else offered to do this for me. Good customer service is rare these days so I was pleasantly surprised by the lengths this florist was willing to go to ensure that the flowers would arrive at the church on time!! KUdos Jordan Florist. I will certainly use your services anytime I need to send flowers to family or friends in the Hartford Conn area!!!!!

I recently purchased a standing floral spray. I stated the one flower I didn't want to see in the…read morearrangement, a few options of what I'd like and Jordan's filled in the rest. It was beautiful. The true stand out. The price was fair.

Absolutely adorable! Have so many good gifts for birthdays, Christmas, and just to treat yourself…read more Staff was super helpful and had tried many products themselves. The prices were reasonable and some things, even if they were a little expensive, we're just too cute and unique not to get!

Feather And Bloom is a great local small business in Suffield! Not only are they a small business…read morethemselves they have small businesses within their store, allowing other vendors to come in and share their craft! Everybody there is so friendly and welcoming, and they do a lot for the community! The store itself is so cute and "homey". There is something for everybody there! Signs, candles, jewelry, honey, jams, you name it! Their flower arrangements are beautiful! If you are looking for a mid week pick me up, flowers for a friend or any special occasion, Feather And Bloom will exceed your expectations! Overall it is a great place for a one stop shop!

We had KM Designs as the florist for our wedding this past weekend. Kathy was great to work with…read morefrom planning through the day of the wedding. She was always very responsive to our questions, and happy to accept out inputs of pictures of our vision for the flowers. The flower arrangements Kathy created were exactly what we were envisioning. I would definitely recommend KM Designs as a florist in the future.

From the owner: KM Designs provides personal attention to every detail to your wedding and event flowers.read more

Chocolates galore to choose from, gifts too. Their ice cream is delicious!…read more Purchased a selection of chocolates to be shipped out of state for Easter, and the process was simple and fast... and friendly! Tracker link provided will be comforting to ensure delivery! Recommend highly, you will not be disappointed!

We ordered $93 worth of "truffles" and assorted other chocolates and all of it was stale tasting…read more What a disappointment. The cheery cordials had sugar blooms inside.

When my mother passed away, we received an arrangement someone ordered from Growth. It was so…read moreelegant. So the morning of the memorial I felt I needed one more arrangement- I walked in last minute and they were still able to accommodate me. My experience is they have great customer service.

Spent over $100 on flowers, including tip, and they spelled the recipients name wrong. All they had…read moreto was look at the instructions and the recipient address. Completely careless and it is obvious that they didn't bother to doublecheck their work. Won't be returning here for future orders. Sloppy, unprofessional, and repulsive.

Amazing selection. Great value and knowledgeable staff. They had just what I was looking for.read more

We placed a large order wholesale in order to have a fall plant sale. The delivery did not arrive,…read moreand when we called to inquire, the owner was extremely rude and talked in circles. He would say that he had never heard of us, but then say that he had our order in the truck, but was going to be late. How did he know what our order was and where he was driving if he never heard of us? We ended up canceling as the flower arrival was going to be after the scheduled time of the sale. Mistakes and miscommunication happen but the way you handle them is what makes the difference. We do not recommend.

Looking for a local shop to grab some flowers for my daughter for senior game night !!!…read moreThis spot came right up on yelp and me being from California I got on the move as I was getting off the highway I knew I was going to the right place, beautiful scenery and shop !!!!! Thanks again!!!!

From the owner: Our friendly, knowledgeable staff at The Long Stem Flower Shoppe provides an extensive array of…read morefloral arrangements, each designed with passion, care, and creativity. Our services include: - Customized Bouquets & Arrangements - Wedding Floral Design - Funeral Arrangements - Holiday Arrangements - Anniversary Arrangements - Prom Floral Design - Get Well Soon Flowers - Arrangements for any Occasion