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    TC Pool Equipment

    4.6 (34 reviews)
    Open 8:00 am - 5:00 pm

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    Reviews With Photos - TC Pool Equipment

    Sr smith typhoon water slide
    Karina R.

    Was in the market for a water slide back in May. After some research, I knew exactly what I wanted. I couldn't find it at a reasonable price. Tom was able to order it for me at the right price so I made the drive all the way from apple valley with my small pickup and my two kids. Lol. Not only was the service amazing, but his warehouse worker even helped me load it and tie it down to make it up the 15 fwy. Will definitely when we need addition pool equipment.

    Installation by TC Pool Equipment. The black valve to the left of the yellow label was inaccessible for service. Electronics are at the back

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    3 months ago

    I had a motor go bad on my pool pump. TC was able to get me a new motor and walk me through install. Super helpful and really good prices.

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    6 years ago

    Tom and Fransisco have been great! Always helpful and prices are very reasonable. Glad I found them.

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    Review Highlights - TC Pool Equipment

    My old eco-matic salt system finally bit the dust, and I ended up purchasing the Pentair chlorination system from Tom.

    Mentioned in 17 reviews

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    Coastal Spa & Patio

    Coastal Spa & Patio

    4.5
    (163 reviews)
    $$

    We purchased our spa about 10 years ago and found that we needed some service. We called Coastal…read moreSpa & Patio and explained the situation to them and they had one of their techs come out and check out our issue. Justin arrived on time and was very thorough in giving us his recommendations and an estimate for repairs and we ended up signing the service agreement with him on the spot. Justin was very thorough and polite and had great communication skills and addressed all of our concerns. He made 3 trips back to the job to make sure everything we had requested met our satisfaction. The price came in less than we expected and now we are back enjoying our swim spa for the summertime. I'm impressed with their after-sale service pledge for the products that they sell, that's rare in today's marketplace but this company has been doing business for many years and I think the key to their success has been they have a good product and they represent it well even after the sale.

    Just had service on my Cantabria spa. I replaced 4-speakers, 2-small accent lights, and a diverter…read morevalve. The parts manager Michael helped me order the correct parts. He would send me emails updating me on the status. Once the parts came in, he called me and arranged a time that worked for me. The service man who came out (named Michael too) called me in the morning and went over the service before arriving. He arrived on time and ready to work. He was quick, efficient, and friendly. He made sure everything worked before he left. The parts manager (Michael) called me for a follow-up call a few days later to make sure I was satisfied with the service. I have to honestly say this company is next level in service. "You get what you pay for!" You may pay a little more, but the service and level of professionalism on all levels made it well worth it. They certainly will have my future business.

    Hot Tub and Swim Spa Outlet

    Hot Tub and Swim Spa Outlet

    3.7
    (56 reviews)

    We paid in full for a hot tub and were promised on the contract that they would remove the old hot…read moretub for $350. When they got there they moved the old hot tub onto the grass and placed the new hot tub but said it would be $1100 to remove it because it was too heavy. It is the same size tub as the one being delivered and the seller knew exactly which hot tub we had. They did not honor the contract agreement and I still have my old hot tub killing my grass. They refused to remove it for the agreed amount.

    Hello Benjamin-…read more This is Mark and Maria Scott. We would like to sincerely thank you for your exceptional support, attentiveness, and analytical insight throughout our spa purchase experience in August 2025 in Pomona. From the very beginning, your ability to truly listen to our concerns, thoughtfully assess the situation, and provide clear, practical guidance made a meaningful difference in the outcome. Your time, patience, and professionalism are invaluable to us. Even as we continue to work through a few remaining hiccups related to the original Pomona sale, your steady presence and commitment to finding solutions have made the process reassuring and manageable. As we shared with you, while the initial salesperson was nice, there was a clear gap... in understanding... the operational.... and functional... aspects.... of the hot tub spa we purchased. Your knowledge and clarity helped bridge that gap and restored our confidence in the overall experience. We are especially grateful for the guidance that connected us--through Alex in Minnesota--to the Spa Outlet in Brea, California. That recommendation proved to be a turning point, leading to positive results and a much stronger level of support. Your care, follow-through, and attention to detail were evident at every step, and we truly appreciate the advocacy you provided on our behalf. Mark and I genuinely value the partnership we are building with our spa support team and with you, Benjamin. Your dedication to customer satisfaction and long-term service does not go unnoticed. We will confidently and gladly recommend this Hot Tub & Swim Spa Outlet location to friends and family moving forward. Warm regards, Mark and Maria Scot

    Orange County Pool and Spa

    Orange County Pool and Spa

    4.6
    (39 reviews)

    We began using this company a few months ago, but at some point our account was apparently given or…read moretransferred to a different pool company--without any notice or explanation. Because of this undisclosed transfer, a single month fell past due. Instead of addressing the situation professionally, OC Pool and Spa sent a rude text message claiming they had mailed the bill and insisting we had received it, while demanding immediate payment. When I requested an emailed invoice for clarity, they refused and said they only mail invoices. Just two days later, I received another text threatening legal action over one month's past-due balance. This type of treatment toward customers is unacceptable. The lack of transparency, refusal to provide proper billing options, and the hostile approach to communication reflect very poor customer service and business practices.

    I am not pleased with the service I received. I was supposed to be a brand new customer with my…read morefirst service scheduled for 6/17/2025. I requested weekly cleaning and a one-time pool filter cleaning. The technician was not on time to clean my pool filter. He was scheduled to arrive in the morning. I informed him I would not be available in the afternoon. He arrived when I was not at home. When I returned home, I found two leaks on my pool filter. I called to report the leaks and a representative named Anthony told me to call another company if I wasn't satisfied and then hung up on me. What horrible service by a rude and unprofessional representative. This is absolutely the worst service I have ever experienced with any company. In response to Anthony D's response, "NOT A CUSTOMER!" - Of course I'm not a customer!!! Who would be with such terrible service!!!

    Irvine Spa

    Irvine Spa

    3.8
    (1.7k reviews)
    $$

    It's been a long time since I've been to the K-spa or Korean spa/bathhouse…read more This was my first time at this location, which is near the Diamond Jamboree plaza. I got the body scrub and massage for $135 since it includes admission, which is normally $40. Prior to the service, they recommend you soak in the hot pool for approximately 20-30 minutes. The facility is separated with a women's and men's area, and once you enter, you pay for your admission or service, put your things into the locker, strip naked, and head to the shower area where you are required to shower before you do anything. For just the admission alone, you get access to a variety of saunas, hot and cold pools, a steam room, and a common area with heated floors for relaxation. You get a time limit of 6 hours, which is way more than enough. At my appointment time, the workers, who are dressed in black bras and panties, call out your number (which is also your locker key number) and you head to the service area. The woman scrubbed off my dead skin for 30 minutes while applying a quick 5 minute facial mask, then had me shower off and come back. Next, she applied oil all over my body and gave me a mini massage which basically just loosened a few of my knots in my shoulder and back area. It was not really relaxing, but I only care about the results. :) Then she poured some type of warm milk all over my body, and poured some into my hand to wash my face with. She also shampooed my hair at the end... and I was asked to shower off my body again. I then headed to the common area where the co-ed saunas were and tried out the Salt room, the Forest room, Ondol room, Fire Room, and Ice Room for a short period. I spent a total of about 3 hours there with the service time included. Since I was short on time, I will get another service in the future, but come earlier to use the sauna rooms first, maybe try out their on-site restaurant, then get my service at the end and go home from there. I really enjoyed this day of pampering at the Korean spa. I just wished the guests weren't all on their phones and being loud. People were having full on conversations in the common area and whispering loudly in the sauna rooms. Technology has somewhat changed the Korean spa experience for me, which used to be more relaxing... but this was still great for the price. Happy spa day! Yelp Review #43- 2026

    From a 4 to a 2.5 stars…read more I came here recently to relax for a few hours, get some reading done, get a massage, and dine in their kitchen. They have raised their admission prices several times in the last 2 years. Upon arrival, I was contemplating on getting a massage or not and decided not to and instead just used my pre-purchased admission ticket. I would say the best thing here is their dining area. They have a good selection of Korean food and drinks including smoothies, juices, and even boba. I usually get their almond milk tea. My favorite food choices would be the tofu soup with seafood only (yes, you can ask for no beef) or the burnt rice bibimap bowl with all the veggies and yes, you can also ask for a fully cooked egg instead of a Sunnyside up if you don't like runny eggs. My meal with a drink usually comes out to $26. The reason why I am lowering my rating is because their standing shower area stinks. For the last couple of times I've been here, that area smells either like mold or a sewer issue. Secondly, I witnessed one of their shower massage employees (they wear black tops and bottoms) use the restroom and left without washing her hands. Yes, she is a masseuse who doesn't wash her hands after using the toilet. I would never book any type of massage here based on that fact alone. One more thing, i also saw 2 women get into an argument. I was in a dry sauna room with 2 other females already there. One female came in and confronted someone else who was trying to relax for not picking up her towels in the other room. The lady who got confronted acted like she didn't speak English so the argument was brief. However, the lady who did the confronting called her a stupidass before walking away. LOL I'm laughing about it now but honestly it is suppose to be relaxing environment and chasing someone down over towels when you don't even work here is a bit much. Not very relaxing. I have 2 admission tickets left to use but after that I most likely won't be purchasing a packet again. This place doesn't have a luxury feel to it like it used to.

    TC Pool Equipment - hottubandpool - Updated July 2026

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