Pretty sure the owner manually entered the price. $11 for a small cup? Absolutely not

Went there a week ago on a Saturday night. I am a regular at the Garden City Location. Never again will I go there. 3 employees there and all on their phones. The place was a mess. The machines had ice cream residue on them. I tried to buy a pint but the employee was so standoffish that I changed my mind. They had the nerve to request a tip at the end. Wrote to corporate who acknowledged receipt of my online complaint and told me plainview management would contact me. Hasn't happened. Save your money and go to Garden City. Clean and professional!! read more

I love TCBY. I got the golden vanilla flavor and the pink lemonade flavor. The golden vanilla is my favorite and the other one was like a slushie which was cool and unique which was nice. The man was super nice and it was nice inside. 5 stars. read more

TCBY Yogurt in plainview, apparently has yet another corporate change for rewards cards. My previous member information , sign up, phone app, my phone number and email had me verify multiple times and sign in to be told I'm already a member and yet again another code was to be given to the cashier of which final worked to be told I first would start to now accrue points and then she took the two items a yogurt and a thick shake for 20.00 that I had bought this time, out of the freezer after the long process. read more

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The yogurt is the country's best. That is why I keep going there. But the pricing is very suspect. First of all it isn't posted anywhere. The owner is never there either so just the teenagers that really don't know what is going on. Last time I went I was having difficulty wrapping my head around how they came up with the cost. It was Father's Day and so 6 ounces free but still came out to $30 for 3 cups of yogurt. We always request the "kids cups" so that is 12 ounce cups. So that means I am paying about a $1/ounce. That seems excessive. That means that one of those cups is around $12. That is serious cash for some yogurt. Will I keep going back?, probably. Like I said the yogurt is good and if you sit and eat, it is clean and comfortable. Am I happy about getting sticker shock every single time? Never. Post the price and always give an itemized receipt. read more

Yogurt always tasty. Staff very nice. Store and countertop always clean. Always a seat available(Not during COVID-19). I always pick the no sugar yogurt on the far right no matter what flavor it is. You would think sugarless was tasteless but it's delicious!!! read more

TCBY - Ice Cream & Frozen Yogurt Near Me - Plainview, New York

So it FINALLY started warming up! Which has put me in the mood for ice cream, or better yet, frozen yogurt! Low and behold, there is a TCBY in my sights! All of a sudden I am Dorothy in the wizard of Oz. I see a yellow brick road leading the path, oh wait, that's the glare of the sun on the roads with the melted snow! So I walk in and the place is not that busy. Yes! Everything here is self server, and they have everything for everyone! They have non dairy, fat free, and sugar free flavors. I chose to mix it up with white chocolate macadamia, and toasted marshmallow! Also I need to find out where they get there fruit from, OMG! So fresh and ripe! I topped it with strawberries, and bananas! The cashier was very friendly. So glad I went, and will be back VERY soon! read more

TCBY - a frozen yogurt cup - Ice Cream & Frozen Yogurt Near Me - Plainview, New York

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This Tcby location is self serve. I was in the area so I stopped by here for dessert. The store was empty and the employees only cared about chit chatting amongst each other rather than helping out their only customer. I asked for a sample and I felt like it was such an inconvenience for her to give me a taste. I still wanted to try other flavors and she did not offer. Instead she got back to her conversation with the other employee which was annoying. Despite the bad customer service the frozen yogurt was top notch. I got 11 ounces of their thick and delicious white chocolate mousse and I loved every bite of it. The yogurt was super pricey. My total was almost $7 but it was worth it. They carried the standard Tcby flavors I see in most stores (white chocolate, golden vanilla, strawberry, cake batter etc). Toppings were nothing to write home about. The one thing I really liked about this location was they had very small cups to serve your yogurt in. In other stores the cups are normally huge. They did not deduct the cup size from the total like they do at 16 handles. They had plenty of free parking in their lot and no bathroom unfortunately. read more

TCBY - White chocolate mousse - Ice Cream & Frozen Yogurt Near Me - Plainview, New York

Usually pretty decent. I go there often but last night My wife and I spent more time sitting on the throne than sleeping in the bed. Dairy in the summer can be tricky. This was the ONLY item we ate the same. Be careful in very warm weather. Also, very pricey. read more

TCBY Plainview Not a Family Place! Biggest downfall of this tcby location in Plainview Is their No Public restroom policy. they refused my 6 year old son from using their bathroom! Relentless in their stance my son could of had an accident. on the race home my 6 yr old son intelligently pointed out how it is not nice to not allow people the right to use the bathroom and he then said he doesn't want to go there anymore! This was unsolicited from my son. come on! he's six! The owner of this TCBY needs to make a policy change and allow it's paying customers the ability to wash their hands and use the toilet! As a merchant to consumer goods I know the up keep of offering restroom services to the public. It's not to difficult and the people appreciate the availability. I urge people to reconsider going to TCBY Plainview they are not a family place! August 12, 2011 by Jared Bohn in Woodbury, NY read more

What happened!??! They had a complete makeover. My friends called it a night club - flashing lights and all. No more classy TCBY. The owners have definitely been eyeing the other fro yo joints. What is happening! 45 cents per oz. (I believe) and a sufficient amount of tables for people to sit and eat. Completely self-serve. A lot of fat-free options but I thought that the froyo itself wasn't great; it melted really quickly? There are tons of options for toppings, though. It's tall enough so little kids can't dump everything on to their bowl, that would be sweet overload chaos. read more

Location so cheap, rarely participates in national promotions. The famous line "at participating locations" doesn't include Plainview. Love the yogurt but Done with this place. Spend way to much $ here to not get the occasional deal. read more

Love the frozen yogurt. Five stars hands down for taste. The place is self served so you can create a master piece

I'm sad that TCBY is now self serve. I'm happy that the soft serve hasn't changed. Something about making your own ice cream is boring and I usually don't frequent those places. But I missed some good fat free deliciousness. I've been to this location a few times. The staff is pretty attentive. The location is clean. And boy oh boy the prices are high! $12 for two mediums. Unreal. But my belly is happy! read more

The owner of this store needs to go back to school and learn how to treat customers. I've never been called out before in front of other customers for using an expired coupon. And then to tell me that "I've obviously not been to the store in six months so why should we make an exception and honor this expired coupon". After telling him every other competitor accepts their own expired coupons he goes on to say 4 or 5 times nice and loud "everyone wants something for free". Come on....there are 5 other yogurt and ice cream places within a mile and this is how you treat your customers. Last time we'll ever go here. read more

Love the yogurt.... Store is modern looking and not crusty like most tcbys! PLUS IT'S SELF SERVE! god bless...

OK to be honest I never made it inside the store. I've been going here occasionally for probably for the last 10 years, so when I pulled up tonight I didn't even recognize the place. It recently was remodeled and there were much less seats, to make space for the new self serve and toppings bar. There was a line almost out the door and that meant I'd be waiting just to sit down, as all of the 3 or so tables were taken. I knew my yogurt might be melted by the time I sat down, so I left and headed down the road to Yogurt and Such which had much more seating and wasn't a madhouse. Apparently the owners are doing well with their new Red Mango wannabe look, but I think I'll pass. What good is a fancy self serve and toppings bar if there's NO WHERE TO SIT DOWN? They didn't have the space for that look, but some people I guess dont mind waiting, crowds, and standing for an eternity. I definately wouldn't reccomend visiting in summer, maybe by winter the crowds will have thinned so I can come here again. read more

Totally agree with Steve R review. Omg.. Owner was beyond rude and condescending. If he thinks Plainview customers can be treated this way.......he is in for a rude awakening of his own...We were speechless after his behavior. Not even going to share what went on, but will never ever go back here. . read more

Another yogurt-bar red mango look alike. What happened to the old TCBY? They remodeled this place to look like a weird nightclub. Well now I guess you gotta compare this place to the other hundred and expensive yogurt shops. This place does have a large amount of topics. More then others in the area. However they do not have as many or as interesting of flavors as places like 16 handles. read more

TCBY is an underrated place to meet for healthy and yummy fro yo. The atmosphere resembles most other typical fro yo places like red mango being fun and colorful. There aren't many seats available (3 tables) but it's usually not very crowded. Great flavors! read more

Nice clean yogurt shop. Self serve only. I went there for the almond milk yogurt they advertise it tasted like frozen water crystals. Their milk bases products were good. With all the yogurt shops around Plainview it seems to just blend in. No WOW factor, read more

This store is one of the best looking I have seen. The interior was colorful and bright and the fro-yo was delicious. There is a massive amount of toppings to choose from and a multitude of flavors as well. The woman working at the time was very helpful to me since I had never had fro-yo before. She was patient with me and helped me by yelling me some good flavors and toppings to go with them. I would go here again just because of the kind and courteous help I received. Overall I thought this store offered a great customer experience and I would recommend it to any of my peers. read more

Wonderful experience, the staff was polite and helpful. The store was immaculate. There were so many flavors to choose from. They had all my favorite flavors. The topping bar was loaded and super clean in comparison to most self serve yogurt stores I have been to. well done Kudos. I will definitely be going back. read more

The watermelon sherbet, mashmallow and white chocolate moose yogurt are my favorite. Just so good

This is my favorite yogurt place by far. I come all the way the Muttontown for their yogurt! The woman that works there is the best! Always helpful and friendly. read more

The owner is the rudest person I ever met. He refused to let my 4 year old use the bathroom and told him he would have to wait. This is really disgusting read more

SOOOO happy to now have VEGAN fro-yo options! This particular location is always stocked with toppings and always clean! read more