I went for a boba. It was a simple place with a lot of…read moreinterior space for a nice hang out with friends or loved ones. It had many options to choose from and it was simple and easy to use the tough screen tablet to order . I feel like it can also be a great place to read a book, I will surely do that for my next visit . The service there was fast and accurate.

At 9:42 i submitted an order for pickup. I received a ready time of 10:45 pm. Fair enough. I walk…read moreinside... seems relatively busy, i go to the front counter and tell the cashier that i am there to pickup my order. He smiles and says the blender is down for the night. I say, "what does that mean??" He said they can only make 1 of my 3 drinks and i would have to choose 2 more that are not blended. I tell him to give me a dew minutes, i then proceed to request 2 new drinks... he then tells me they are out of boba. ‍‍‍ At this point i told him to just give me 2 random drinks. I am not going to sit there all night only to be told they are out of stuff or their machines are not working. One blender? I mean if this is your bread and butter, i would suggest getting a 2nd blender, even if it's a crappy one from Walmart for $35. This is like a hamburger stand telling you they don't have a grill to make a burger. Also, out of boba on a Tuesday (off night??) Stock up. Who's doing inventory? I was more angry at the fact that they let over 30 minutes go by and didn't tell me via email or phone call that the blender was down. I would canceled my order and promptly received a refund... i hope. I wasn't offered any kind of remedy. No partial refund, no refund, no extra drinks. Just your kinda outta luck. We don't have the proper tools to make you a drink. I will never return here again. I used to like this place and even used to come here when they offered 3 drinks for the price of 2. After spending $20 on 3 drinks (2 of them not even being my choice). I will forever skip this place for the humongous disappointment and terrible service. There are boba places all around this area. Do yourself a favor and skip this one.

This place is such a cute ice cream parlor. You don't find those anymore. When my family and I…read morevisited, we were greeted so warmly by a couple of young guys. They were so helpful. They let me know all the different desserts and options. They also explained pricing and availability to me. They showed me all the different toppings that they have for not just ice cream and sundaes, but crêpes as well. Considering I walked in here, thinking that this was strictly an ice cream place, they have a very large menu. One thing that I remember very fondly about my visit here was not that there were a lot of people here, but the people that were dining in, they were mostly families with children. That may not seem like an important thing, but to me, seeing that is precious More often than not, you see children, their parents, and even their parents parents. So sometimes you get a small group of people, but really you have three generations. Quality time like that is absolutely precious and to see them so engaged in conversation with one another and laughing the entire time and sharing dessert, that was so awesome. Sharing ice cream with my dad at an ice cream parlor near our home is a very fond memory for me. So I guess that's why I paid attention to this while we died at scoop Street. When I took a moment to take a step back and look at our little family, we also were there in our lil three generational group: me, my kiddo & my Mom. The prices here are more than reasonable. The ice cream that is used for their desserts is from thrifty. The waffle cones are made in house and smell amazing. There really wasn't anything more than I could've asked of this visit to the ice cream shop. This was so special. Servers: Art & Austin

Since it's been so hot lately my friend and i wanted to have ice cream for dessert after lunch and…read morei saw this place was close by. They have all sorts of different options - funnel cake, cookie sundaes, brownie sundaes, cookie ice cream sandwiches, deep fried oreos, etc. Everything is made fresh - i saw balls of cookie dough, my funnel cake was fried right there, and so were the oreos. The portions are generous. My favorite thing was the oreos. Im not wild about thrifty ice cream which is why i got funnel cake, but i guess i just...wasnt that into it. They arent reinventing the wheel here. Plus it was hot inside and the tables were all graffitied. I live quite far so i probably wont be back - my friend seemed to have a nice time though!

Wow! First time here cuz I dropped off daughter at haven city market West Covina next door and…read moreglad I did. This place had maybe the biggest halo halo I've ever had (quart size container filled for ver the top and a delicious sago gulaman. I believe it's Filipino owned. The halo halo was under $15 and I think well worth it for the size difference f it. I'll definitely one back when I'm in the area or decide on eating at the nearby haven city market. You should too.

We came by in the afternoon to check it out. Very cute setup. I love the purple and yellow color…read morescheme and the fox mascot is so adorable! My fiance liked the sago't gulaman he got. I got the lychee drink which I thought was perfect with 25% sweetness since I'm not too big on super sweet drinks. The cashier was also very friendly, he reminds me of my uncle. I'd def come back!

Very sad to make this review but, this place was amazing. I've been coming here for 11 years and…read moreEverytime the drinks to the food to the vibe was great. The service was like no other. The owner was a great and helpful lady always so sweet and kind especially to my wife and daughter. I'm really gonna miss this place thanks for 11 years of great service. -J

I came by after having dinner elsewhere to get some work done and enjoy a milk tea. I ordered the…read morerose milk tea and sat myself down at one of the few small tables along the wall. You order at the counter and pick up your drink there when it's ready. I enjoyed my tea and observed a steady flow of customers coming in even on a weeknight. The staff had an interesting playlist going. They were Kidz Bop versions of popular songs, and several customers commented on the playlist. The shop also has a couple of claw machines along the opposite wall that kids took interest in. I wasn't the only one getting work done there, and I can see myself coming back there to get work done if I were in the area.

The ice cream was really good, and the service was excellent. Everything was great, and I…read moredefinitely recommend this place. We had a great experience!

I rarely ever go on here secret critique restaurants are small shops out of respect. I usually tend…read moreto talk directly to the people, but this is now the second time I've walked into ice cream chef I had the worst experience possible. A few years ago I came in and the person working the front was extremely rude to me. Let me know I contact with me, didn't greet me, we had to get their attention and when we did, they gave attitude. I ended up walking out and they're not purchasing anything. Years ago when they first opened, I used to work in one of the nearby shops and people that were so kind and reall I used to genuinely care about and support this business, but the customer service has steadily declined. Today, I walked in with my service animal. As soon as we entered, he lay down because it was extremely hot outside. Like most dogs, he was curious about the smells around him, but he remained calm and under control. The employees at the front asked whether he was a service animal, and I told them that he was. While I was trying to place my order on the tablet, no one offered to help me. My dog walked a few steps away from me while still attached to his leash. There were no other customers in the shop. One of the employees told me that if my dog continued to pull against the leash, she would have to ask me to leave. After noticing my reaction, she quietly added that I could leave him outside. I simply replied, "No, thank you," and walked out. I understand the importance of maintaining health and safety standards and following company policies, but the way this situation was handled felt unnecessary and unwelcoming. My dog was not bothering anyone, and there wasn't a single customer in the store. Businesses should also understand that service animals are protected under the law and generally cannot be excluded simply because they are present. A service animal must be under the handler's control, but asking someone to leave under these circumstances was disappointing. Unfortunately, I won't be returning.

First time coming here and getting dessert and it was good. It's a Philippino baked dessert place…read moreand they have a variety of cheesecakes, cookies, and dessert bars. Our friends got the mint chocolate chip ice cream cone and the crème brûlée milk tea. I got the one white chocolate chip cookie which was delicious and a refresher. Overall good service. Prices for desserts and drinks were a bit pricey than I am used to. Will be back again soon.

Cute little shop in Haven city. I really liked the mais ice cream, pistachio, and coffee ice cream…read more Definitely yummy. I tried their ube cd crew. It's was good, but the cold brew wasn't amazing. I'd definitely come back to try their other baked goods and desserts

My friend and I were at a cafe next door and decided that we want some beignets…read more We saw that they had a beignet flight and so that's what we ordered. We were shocked that it was such a big serving which was great. Be able to try three different types. The next time I'm here I definitely want to try them as is. The different flavors were a great addition, however was hard to imagine what they tasted like normally I ordered through the kiosk and it was really quick and easy in the workers were on top of it right away. Parking is really tricky here. There aren't that many spots here considering how many businesses are here in the West Covina Haven City market. They've done a great job revitalizing the area.

Hidden gem inside the haven market…read more Get the Berry Berry beignet Sunday - you won't regret it! Honestly one of the best beignets- even better than Disneyland.

Love the ice cream texture and flavor definitely would recommend!! The staff are nice and have good…read morecustomer service

Such a clever concept. Beer, wine and uniquely crafted ice cream.You can choose from specialty…read morebeers on tap or select wine. They have a little patio where you can sit and people watch under string lights. They also have an indoor area that is beautifully maintained. Feel free to try samples. My favorites are the strawberry? basil and chocolate chip cheesecake. They always come up with new inventive flavors. They have a clean restroom for their customers. Service with a smile.

The Icy Grass Jelly Signature is a standout favorite it features a refreshing base of grass jelly…read moreshaved ice, smooth herbal jelly, and perfectly chewy taro balls, all tied together with a splash of creamer. If you prefer something warm, their red bean or herbal grass jelly soups are deeply comforting

Hello my Yelpies,…read more Came here for the first time in the West Covina location. The shop is super adorable, perfect for getting a drink after eating at the Haven. My go to drink order is their mini Q wintermelon. If you like wintermelon you definitely need to try out with their mini Q. Super delicious. Service was great. No complains. Will come back again.

It's still open!!! Let's go…read more Best soft serve ever. Been coming here for 30 years. Tastes the same.

I was in the mood for an ice cream late Monday afternoon and always wanted to try this little shop…read morein my area as it's loved by all the locals in Covina. It's a quick service window ordering type of place with a table outside. Plenty of parking. I ordered a strawberry sundae, the strawberries were a little old looking and old tasting so I didn't eat too many of them. The vanilla ice cream itself though was top tier, very creamy and delicious. There is a bit of a language barrier so their preference is to order by number and it shows what is aligned with the number on the menu. Overall I would come back but maybe order something different.