Everything went RIGHT here at auto tech!! The owner is a honest capable man. He not only gave me a…read moregreat price but he went over my whole car. The things other mechanics left loose and unsafe he saw and fixed on the spot and didn't charge me extra for making sure I don't die driving my car! It's so hard for us women to find a real mechanic that really knows what they are doing, and doesn't try to take advantage of US! Trust me when I say THIS place is where YOU wanna come!!! He will make sure your car is done and more importantly DONE RIGHT!!! I really feel like the things that was left loose by mechanics that didn't care and just wanted my money, could have killed me so he honestly saved MY life! I finally found a shop I can trust and I will NEVER go anywhere else!!! He deserves all the accolades and praises for being a great mechanic and even more important a great MAN!!! Thank you!!!!

I sent my 2013 Honda civic here to get front end work. I sent it in saying terrible noise coming…read morefrom front end. It wasnt hard to notice as it was nonstop when driving the car. They replaced just my struts and said that was the issue. I get the car back and it still has the same problem. And I paid them over $1000 for the job.

If I could give this place zero stars, I would. They let my car sit there for weeks and weeks until…read morethe battery died, then told me I had a problem with my battery, not my transmission. Then they claimed they test drove my car three times and couldn't get the car to do what I claimed. I finally told them to forget it and I came to pick up my car, and less than a half mile later, it started acting up, same problem as before. The men here are liars, lazy people who didn't want to try to figure out my car's problem. I will never use this place again.

A fantastic place to do business with. I am a repeat customer…read more This time I had a transmission "slipping". They diagnosed the problem and had it repaired. It turned out to be a bad catalytic converter. I was only charged for the repairs and nothing for diagnosing the problem. They is 30 miles from my house. They are worth the extra towing cost!

This review is only for Online & Texting Customer Service Sales Rep…read more I've been interested in an Electric Vehicle (EV) ever since the GM, EV-1 debuted At Disneyland CA in 1996. Of course, between the cost + the need of a 240 V outlet, EVs were, and many new ones still are, beyond the reach of the everyday citizen. Over the next few years, several new EV cars, trucks and SUVs are coming out. And, for most people, the price of some of them is in reach. So, I originally decided to do a Short-term Lease, with as little down as possible. And, last week, I started investigating the current EV market here in Central Georgia. Sadly, the 2 vehicles I was, and still am, interested in, won't be out for at least several months. And, after being without a car for 4 months, I didn't want to wait any longer. So, since the Volvo XC-40 Recharge ($58K +) is a decent looking E-SUV, I decided to check into it. On Monday morning, 5/24, I sent an Email to the Dealership. And, because of my hearing issues, I requested communication by either, Text or Email. About 2.5 hours later, my Text alert sounded, and it was a text from one of the Salesmen. And, one of the first questions I asked was, I don't have a car. Can you arrange to pick me up? After checking with his manager, he replied, Yes, we can. But, we would have to have a deal first. Eek! Well, I didn't mind (too much) agreeing to deal, without getting to test drive it. But, the reviews are good, so no big deal. Now, to make a long story, short, in the end, I couldn't get a 12 month lease (24 is the lowest). And, the down payment ($6K) + monthly payments ($796) was more that I was willing to go (originally little, or $0 down was discussed). Now, the courtesy of the Salesman was fantastic! 5 Stars for sure! But, between "having to have a deal without a test drive", and not being able to meet my needs, I can't give better than 3 Stars. Be sure to check my next post (will post tomorrow) on Sutton Chevrolet in Byron, GA.

During month of July was very difficult my veteran son passed away 7/19/23, he had 2 new vehicles I…read morepulled my 2011cx60 Volvol outdoors to withstand the hot ga climate in order to house both my sons newer vehicles while out of state to memorialize him. Returning back home my car would not start w/roadside or 2nd time buying a new battery and so I had the volvol towed to Macon Volvo Service Department 4781 Riverside, Macon, ga , later I received a text saying they wouldn't get to it until the 9/12/23, then later Cort the Service advisor contacted me saying they'd get to it earlier. Next day or so Cort called saying they couldn't get it started he went on to tell me how much a diagnostic was going to cost in addition to any work being done quoting the diagnostic was $227, he went back to look at my car again then calling me saying that the car needed sparks and plugs and that was going to be over $600 well, I would've agreed to that but, he changed saying after he were to do all that to my car it probably wouldn't start. I ask Cort why is it that I'm paying $227 plus over $600 and you're saying the cars probably not gonna still start it made no sense to me so he's waiting for me to tell yes do this work. After we hung up I started looking up my car to see if anyone else, had this problem and found even after a new battery put in cx60 2011 volvol it still wouldn't work but, investigating they found a FUSE was found that was blown after it was replaced the car started. I called Cort back to see if anything changed about my car and for 2 days missed speaking with him but, later again he had same story I mentioned about the FUSE and ask if that had been check he basically just mumbled all the wrongs with my car not being straight up with what is wrong with it and how much will it cost to fix! Cort could not just give me a clue to what he wanted or just let him I guess do what he wants and give me a ridiculous bill I don't know he was never clear. I had to make decision I decided it wasn't worth to put the money in if its not going to be drivable so I ask him again and he went on with all that was wrong I said ok give me an idea what the cost is going to be he was beating around so told him I can't afford to let my car sit on the property to rack up cost that if he couldn't fix I needed to have it towed he then said the Diagnostic went up to $249 I ask why he said bc of all they had done which he couldn't tell what that was on top of that I would have to pay towing of $267 and reminded him that Diagnostic at that price should say what needs to be done, he went on to tell me how there wasn't a paper trail of work that had been done on the car I told him I bought the Volvol from Dyer & Dyer in Chamblee Ga and I've had all check ups timely oil changes new tires battery but, yes it's over due for tune up but, you're saying Cort if you do all that it still may not start and your diagnostic isn't worth it now $249 I ask him to reconsider bc he first said $227 he then agree I paid reluctantly because I couldn't get my car without paying. My car came home and I just happened to try to start it and my goodness the car STARTED all this about how the car just wouldn't start how is it I got it to start when I know nothing about cars Cort didn't ask for paperwork of work done on my car I could have given to him and I'm not sure why the people who've worked on my car didn't report it. I just feel Cort at VOLVO SERVICE DEPARTMENT 4781 RIVERSIDE DR, MACON, GA 31210 didn't really care about my vehicle or ME I'm a Senior and a Woman and not real easy to SQUEEZE for MO MONEY!!! I make this assertion because, I called him left message letting him hear the sound of my car starting, I even called back when Cort was out and talked with a Co worker who I told all of this to and He Erick promised to call me back but, 4 days have passed and nothing! I just buried my son every one knows funerals cost and here I'm being played with I feel to see how much he could get me to pay maybe it was just for the FUSE I told him to check out but, this restless cost Me $494 that could've gone toward the cost of repair! The worst for these losers is that I've always had Volvols and my plan was to buy another but, Not from this place!

the whole staff was so helpful Although they were backed up…read morethey took the time to help me and get me back on the road I'm so thankful to all

BIG LIARS!!!! Called me and quoted me the remaining balance price of the repair, but when I arrived…read moreto pay the balance, they stuck me for 800.00 more. F-ed me for 8 grand. They will milk a dry cow for its blood!!!!

Javoni was absolutely amazing. From start to finish, he kept me in the loop and moved things along…read moreway faster than I expected. I was on a tight travel schedule and honestly in a bit of a panic needing my truck fixed quickly--but they really came through when it mattered most. The biggest win? They FINALLY fixed my AC. This has been an ongoing headache that multiple other shops couldn't figure out, and I was starting to think it would never get resolved. Javoni and the team actually took the time to get to the root of the issue--and now it's running perfectly. Huge relief and seriously impressive work. Highly recommend!

The technician that performed the repair on my vehicle did a piss poor job. Probably put in a cheap…read morereplacement part, and did not reassemble my vehicle correctly. Noticed some issues right away, and still finding other issues. Had my son in law contact them earlier about an issue, and per usual they didn't want to own up to it.

Pro-Tech was just what I needed when my truck needed service while out of town in Macon. I called…read morelate on the 4th July and they were able to take care of me the next day. Míguel came out and was very honest about his concerns with the rust on my truck. Yes, it's from up north. I chose to get it towed to his garage. As promised, he started work on it immediately and less then 3 hours later, I was on my way back to Atlanta! No painful waiting for a dealership to try fit you in and overcharge you for the work done, all my questions answered, and very professional.

Pro-Tech was quick to come out. I do my own mechanic work and my floor jack unfortunately slipped…read moreand got wedged between my front sway bar and my rack and pinion so I was unable to get my Jack out. I only own one Jack so I was unable to lift the car so I could loosen the sway bar. Thankfully these guys were quick to respond and we're able to free my Jack.

This was my first experience with Pittman's Auto for service, and Wayne was the BEST! His customer…read moreservice skills were immaculate and he was never seemed rushed with my questions and concerns. Patient and kindness is still very alive.

Absolutely amazed at the dedication to "making it right" they provided! Highly recommend them!read more