I've read some of the Reviews! 1.) of course prices are going to be higher to defer the cost of…read morerunning a business. 2.) they've always been transparent with me about it you have a warranty take it back to the dealership 3.) any and all repairs they have taken pictures, and showed me or let me come into the repair area and showed me. 4.) always given me suggestions and let me decide if wanted to proceed with the repairs 5.) just recently had my Traverse LT 2019 in for a Shift/Park issue gave the go ahead to replace, when it didn't work! The mechanic was honest enough to say something maybe is secondary to it explained to me which was good to go! 6.) I know without a doubt! The dealership would have charged 1,000.00 or more just to fix it & the same price again if it didn't fix it the first time! All I'm saying is do your due diligence and if you're not satisfied with what they say? Just leave! But they have always been straight with me! Especially Adam! Been going there since the late 2000. My rant is over! Good job Adam & the guys working there!

Failed state inspection for bad ball joints - fair enough. Also told me one of my back up (reverse)…read morelights was out. Quote for repairs: $1,700 to replace the ball joints and alignment - $44 to replace the back up light bulb. What I paid: 1.) $8 for 4 led bulbs on Amazon and 5 minutes to replace both back light up bulbs 2.) $532 at a shop in Statesville NC to replace the ball joints and alignment.

I have had a great experience w/Flow Lexus of Greensboro with our recent car purchase for my wife…read more No intention of buying another new car until next year. Then my wife meets Miss Jo at Flow VW while helping my niece with her car search. She sees the Atlas. History made. After meeting Miss Jo and her team, we found ourselves new owners of a new VW Atlas. We could not pass up on this quality opportunity so we pulled the trigger now instead of waiting til next year. I was impressed how Jo expanded her team and introduced us to the Service Manager: Donovan. Donovan answered all of my technical questions promptly. In my business, I have to trust my Maintainers! We are so thankful to extend our relationships with the Flow family. Ian at Flow Lexus and now Miss Jo at Flow VW. I have no reservations sending my niece to any Flow dealer based on how we have been treated. The car business is tough and sometimes stressful.

I'm writing this on behalf of women in my family because the way they were treated at Volkswagen of…read moreGreensboro was completely unacceptable. Based on their experiences, there was a clear feeling that women were not being treated fairly or with the same respect they should expect from any dealership. They felt they were being overcharged, given misleading or conflicting information, and spoken to as though they wouldn't understand enough about their vehicles to question what they were being told. When they did ask questions, the experience only left them feeling more dismissed and taken advantage of. Women should not have to bring a man with them to a dealership just to feel confident they are getting straight answers, fair pricing, and basic respect. Yet that is exactly the impression these experiences left on our family. If you are a woman considering doing business here, I strongly recommend getting a second opinion, requesting every quote and recommendation in writing, and verifying the information before paying for anything. Our family has lost trust in Volkswagen of Greensboro because of how the women in our family felt they were treated. Customers deserve honesty and equal treatment regardless of gender, and based on our family's experiences, that is not what happened here.

We have been going to Flow VW to service our VW's at least 20 years! We are always happy with the…read moreservice there. Becky, Josh, and Patrick are always so helpful! I always enjoy catching up with them when I am there!

I am writing this review after exhausting every reasonable attempt to resolve this matter…read moreprivately. I purchased my vehicle from Flow Volkswagen and later brought it back to Flow for a paid diagnostic visit due to coolant loss, drivability issues, and a check engine light. I paid for that diagnostic, and was told nothing significant was found. Shortly afterward, my independent mechanic discovered multiple serious, pre-existing issues that were either missed during Flow's diagnostic or tied directly to Flow's pre-sale service work. These included: An improperly installed water pump, missing required hardware Multiple coolant leaks and compromised cooling system integrity Corrosion and failing components related to the cooling and PCV systems A rear main seal leak requiring transmission removal Severe carbon buildup and injector issues causing drivability problems These were not minor wear-and-tear issues. The improperly installed cooling system created a real risk of sudden coolant loss and catastrophic engine damage. My independent mechanic immediately identified problems that Flow failed to catch despite charging for a diagnostic. Most concerning, Flow later acknowledged in writing that a critical component related to the water pump had not been installed correctly and offered to supply the missing part--confirming that the vehicle had been sold to me in an unsafe condition. Because of the risk involved and the lack of timely resolution, I was forced to authorize immediate repairs through my primary mechanic to prevent further damage. Those repairs totaled several thousand dollars. While Flow eventually refunded the diagnostic fee, that does not begin to address the broader issue: the vehicle was sold with improperly installed components, significant defects were missed during a paid diagnostic, and I was left to absorb the cost and stress of correcting those failures. I attempted to resolve this through: Direct communication with dealership management Volkswagen of America Better Business Bureau mediation A formal complaint with the North Carolina Attorney General At no point was this handled proactively or transparently by the dealership. I am leaving this review to warn other buyers: do not assume pre-sale inspections or paid diagnostics at this dealership are thorough or reliable. If you purchase or service a vehicle here, have it independently inspected immediately. I wish I had.

We took our Roo in for its first oil change, tire rotation and state inspection. We went back to…read morethe dealership where we purchased it. I used the app to schedule online. You choose your date, time and whether you are dropping off or waiting. When we pulled up, a very nice gentleman immediately greeted us, circled the car to verify its condition and took us inside. We were introduced to Lonnie, our Service Advisor. He was extremely nice, saw our low mileage and suggested we would be fine with one oil change a year. Wait. What?! A DEALERSHIP service department that SAVES you money? That is a new and wonderful experience for us. We went on our lunch date very happy. The app gives you updates on your appointment and Lonnie called us when it was ready. We picked it up, no bad surprises and he even applied a coupon for me! I got all 3 services, parts and labor, for less than $75.00. Not a typo. I was happy with Flow Subaru when we bought the car and now this excellent service is icing on the cake!

I had an exceptional experience with the service team at Flow Subaru of Winston-Salem. After my…read morevehicle was badly damaged in an accident right before Thanksgiving -- and with no rental cars available -- Scott, the General Manager, personally arranged a loaner vehicle for me over the holiday. That level of care meant more than I can say during such a stressful time. Throughout the car replacement process, Dave Hudspeth was incredibly kind, patient, and understanding. He made a difficult situation feel manageable and supported every step of the way. This team truly cares about their customers. I'm deeply grateful and highly recommend Flow Subaru of Winston-Salem.

If you have a volkswagen, this is the best place in greensboro for maintenance. The wait is longer…read morethan typical but it's worth the peace of mind. Prices are very affordable.

My daughters VW Golf would not start and was having some strange steering noises when it would…read morestart. Had AAA tow it over to Der Wagen Haus after calling to see if he could take a look at it. They did a great job diagnosing the starting issue and finding what was casing the steering noise, and fixed both issues. The price was very reasonable and they could not have been more pleasant to deal with. I would highly recommend taking your VW to them!

I came in there, thinking I needed an oil change, but the man who serviced me was honest and said…read morethat the oil was really clean and I don't need an oil change yet and she maybe come back after 1000 more miles are put on the car. Very honest and helpful.

Quick and professional. Pierre and crew got me in and out with an oil change and tire rotation in…read moreless than 20 minutes. Snacks, including hot dogs, chips, and drinks were available complimentary. I definitely recommend this station for your car maintenance needs in Clemmons!

A big thank you to the staff at Triad Auto! It was refreshing to have a positive experience with…read morean auto repair shop. Not once did they try to upsell me on services that I did not request. (Wiper blades, cabin air filter, or headlight fluid - haha) As a woman, I have always been weary to take my car in for service due to poor experiences at other places in the past. Thankfully, my husband remembered the great service he received from Triad Auto about 20 years ago. My computer / dash on my Honda needed to be recalibrated and that was exactly what was done along with a state inspection. They were reasonably priced and super fast. I neglected to make an appointment in advance but they were still kind enough to squeeze me in and get my repairs done in record time. Make sure to call in advance to make an appointment. Save a little off the top by paying in cash. Great staff and fantastic service. Thank you.

quick and easy and priced very fairly - changed oil and checked all systems - did not any items to…read morebe fixed that didn't need fixing - I trust them completely

These guys fixed the muffler that was falling off of my car, but it kept making noise that we…read morecouldn't figure out. They spent the time needed to identify the problem and fix it. Highly recommend

The owner is incompetent and dishonest and takes advantage of the customers. He is very rude and…read moredisrespectful will never recommend anyone he wanted to increase the price after he damaged the bolt on my vehicle then went from $400 to $575 because he lacks knowledge as to how to remove. He's knowingly customers will not see the proof of what he's done. Customers may not see it till too late. This Place is a waste .