I made an appointment for same day, super convenient by calling ahead because they gave me two time…read moreslots, assuming they were almost booked up. a lady asked for the service I want and this would be a good time to request someone you prefer, but this was my first time. she was really polite. I came in to be greeted by many technicians, a little overwhelming, for me. but the place was super clean and lowkey. it's not noisy with chatter or equipment. I was able to get sat down right away with Nani. she was super friendly and gentle with my manicure, giving detail to grinding down my nails, application, shape and length and color preference. washing my hands before/during the session was a nice refresher and also a first(!) with cleanliness of this business. I was offered cuticle oil after which i'm grateful that got brought up. hours after, my fingers don't feel irritated from the grinding like they usually do at places that overdo it. I was super happy with my manicure. i'm a bit more on the quiet side of conversation so I hope to come back and chat with the techs about life, it was quite entertaining hearing neighboring drama with other techs and clients. :))

I called last minute today (6/4) because I'm on vacation and I really needed to fix my nails, but…read moredidn't have time before I left. Whoever answered the phone was very nice and helpful. I'm sorry I didn't get her name. She booked an appointment for me at 2, but told me I could come earlier too if I finished doing what I needed to do. I ended up coming around 1:15. Sue took me in immediately. Everyone was really welcoming and greeted me when I came in. Sue and I talked the entire time because I'm not from the area. She was very professional, fast, efficient, and did an amazing job on my nails! She noticed I had cat eye already on my nails, so she asked if I wanted to do it again, and when I said no, she didn't try pushing any designs or up-charges on me. She let me pick my color and was super nice when I was a little indecisive about the first set of colors that I saw. She was quick to show me more colors. We had a great conversation, and when I'm back in the area, I'll definitely come back! Thank you for a wonderful experience.

Recently I was on the hunt for a new nail salon. My previous nail salon was "old school". But, I…read morehad a few problems that I could not get over and just didn't want to go anymore. A friend I work with recommended her salon, Cream Nail Bar. I've been 5 times and currently sitting here enjoying my first pedicure with Jenny. I was able to make an appointment fairly quick. My first appointment was with T. She was great! I then was with Phoebe. She was awesome as well. Another appointment I was with Kokes. She was fantastic too. Of those three they all do nails a little differently. Nothing negative. You just have to speak up and talk about what you are looking for in your nails, and find your tech. It's nice having a plan a tech, plan b... ect. I guess that's the military spouse in me. All three respected and delivered my wishes. I average a nail appointment 10-12 days because I have nervous energy and end up picking at them. I am also hard on my nails. I do housework, clean, cook, garden ect. I just like them to look nice. All three were ok knowing they would see my face 3 times a month. My money, my nails. I average $50-$55 for a fill. A little higher than I've paid elsewhere. I've never seen a price list for my manicure/nails. But, I enjoy the service and quality. My pedicure will run me $55-$60 today. I've enjoyed it so far. Overall, a wonderful place for your nail needs. I highly suggest making an appointment and booking future appointments. I've found my new salon.

Overall I wasn't that impressed for the price. I had read a lot of referrals to come here and I…read moretried it twice. The first time I went in, I didn't feel welcomed at all as a new customer. It felt as though it was like some sort of high school clique and I was intruding on their (the employees) space... I'm way too old for that. Examples: shooed to the back to wash my hands, nail tech was too busy talking on her phone or coworkers to even ask how I was doing. I went ahead and made an appointment to come back for a fill and another pedi. The second visit was better than the first, but still nothing impressive. During the second visit the nail tech did remember me and spoke to me a bit more this time. Having spent the last 25 years moving all over the country, I've been to a lot of nail salons in a lot of different states. For the price Cream charges for a full set, I'd expect to also be offered a drink, a manicure (take care of the cuticles at least), and a hand massage. Upon checking out I wasn't offered to schedule another appointment so I decided two tries was enough and I'll look somewhere more inviting and hopefully more affordable in the future.

My pedicure was rushed and she tried to skip on the base coat. I asked her to please file down my…read morenails because they were uneven and she wanted to only cut them. It wasn't a pleasant experience and will not be going back.

Went in for just a gel pedicure, and it definitely wasn't the best work, especially for $80 (I did…read moreask for the deluxe pedicure which is why it was more expensive). The salon was super nice though, and the chairs were actually nice. I've tried like 6 other nails salons in the area and this one I think is the nicest so far, I'll probably just try a different nail tech. I thought the pedicure turned out a little sloppy and I was left with nail polish still on my skin and paraffin wax still on my feet. The other thing that might deter me in the future is that their example nail colors definitely did not match what was in the bottle and how it came out on my nails. I wanted a more pale pink and actually tried 2 different colors based on their example nails, and both colors that I chose ended up more hot pink or this kind of bubblegum pink. I just didn't want to keep being picky and changing colors.

I only came for a relaxing pedicure. No nail polish or anything, strictly feet maintenance. There…read morewas a hit of communication barrier communicating I didn't want my toes worked. I ordered the Organic Herb pedicure & was overall pleased with it. The water was very hot which is often hard to come by at salons. Overall, a good experience but I wouldn't visit again due to the intense language barrier.

My first time here was just fine, however, my second time was not. The nail tech used the nail…read moregrinder on my dry cuticles to remove them rather than the typical oil and cuticle cutter. It was painful and she made me bleed in 3 different spots. On top of that, she added cuticle oil after, swiping the brush across my bloody cuticles and put it right back in the oil! So I would not say this place is sanitary and I will never come back to get my cuticles ground off. The nail art on my fingers was an okay attempt but not really what I had asked for. The vibe is nice initially and I didn't have a problem with my pedicure. However, given that she dipped the bloody brush back into the oil, I wouldn't recommend anyone come here.

Always receive great service, Hannah always does a great job on my nails and with my pedicure.read more

My husband, myself & our daughter had a pedicure, and I also had acrylic fill with gel. All of us…read morehad an amazing experience and wonderful work in all areas. I am grateful to Hannah, her husband and the otter employee who took such great care of us. Unfortunately we are from out of area, if I lived here I would definitely make this my go to nail salon. All were friendly, professional and great at what they do. I know our daughter said she'll be going back. Especially with them knowing we are from out of town, they treated us with upmost care and professionalism. Thank you Hannah and the team, we appreciate your service. God bless you.

I used to go to this location for a few years. But, things turned for me for three reasons. Those…read morethree reasons made me disconnect from here and go somewhere else. Before things turned I enjoyed going. I was able to make appointments and they were usually always running on time. The pedicures were great and my manicures were always done to my liking. The salon was always clean. But here are the reasons why I had to find a new nail salon. 1. My daughter would get her nails done from time to time. She always wanted to use my person who happen to be the owner. She liked that she paid attention to detail and liked how her craft with nails was done. So when I would make appointments for her or she would make them for herself we always asked for the owner by name. She was always placed on the schedule for her. But, when we arrived 85% of the time my daughter was pushed onto someone else. That in time upset her and me. It was as if it was because she was 15-17 at the time her requests were not important. Money is money no matter how old the person is. I felt like she was judged for her age. I taught her to tip well, and pay etc. 2. I would average my nails to be done every 10-12 days. I get anxious and will start to pick it they are growing out too much etc, or if the cuticles were getting to be out of shape. Things were fine, but after almost a year of that the owner told me she just couldn't do that anymore. She said she really needs me to do 14 days. Personally I felt like that was not harming anyone or myself to have it done every 10-12 days. There is more I could say, but I'm just not going to. My nail tech now said she understands why I want them done when I did. She also stated that it is my choice and I pay for them to be done which is my choice. 3. I would pay with a card a good portion of the time. But, one day the owner saw that ai had cash in my wallet. Her question, "Heather, why don't you pay in cash?" I replied because I chose to use my card. My cash is used for other things. Either way how I pay is how I pay. This was strike three for me.'I did not appreciate being questioned about my cash. Overall what started out good just got worse and I just wasn't enjoying myself there anymore. When I went in to cancel my appointments there was a nail tech who helped me and she was so polite and apologized but completely understood what I was feeling. It was as if she saw it and it's been done to others.

Really nice and welcoming nail salon. My pedicure was great. I'll definitely be back. I've tried a…read morefew place since moving to the area a year ago and this one is the best so far.

I love this nail salon! I've been going for about a year! They are thorough, hospitable and provide…read moreevery service with the utmost care!

Elegant Nail is a good manicure and pedicure business tucked away in the Wythe Creek Plaza Shopping…read moreCenter in Poquoson, VA. Family run business that just does manicures and pedicures. Easy to make an appointment via phone. They seem to be consistently busy with a couple customers. The basic manicure and pedicure are very good. They pay attention to the cuticles as well as the nail cut and polish. Prices are reasonable and comparable to the area. I paid with credit card each time without a problem. The staff have smiles and good attitudes and act like they are happy to see you and appreciate your business. I recommend Elegant Nail, even for guys who want to just get their hands or feet cleaned up every once in awhile or for an occasion. Won't hurt your wallet too much.

I was looking for a new go to nail salon as I am new to the area and this is definitely it! I had a…read moregreat experience. The owner Tom did a fantasic job on my nails with great attention to detail. I showed him my inspo picture and he delivered! This establishment recommends appointments which i feel makes for a calmer experience.

Very friendly couple who own this salon. My downside are 3 issues…read more 1. I was told to go to a back wall and pick out polish colors out of hundreds. I wasn't given any samples to look at. 2. During my pedicure I wanted to put my flip-flops on before the polish. The wife refused saying she can't polish with shoes on. I had to wear their paper-thin flops until I dried. 3. She never asked how I want my nails filed. She just did them to her liking. Probably won't go back.

They just got new pedicure chairs and they are AMAZINGGGGG. I just got a regular pedicure and they…read moredid a wonderful job. Took their time. I'll be coming here for pedicures more often!

Have had several nail techs do my nails here for the last yr. I found them all to be competent at…read moredip french polish. Better to make an appt by phone to be sure. I would recommend them.

Hannah was amazing! I was having a very long day and, I'm embarrassed to say it, but I fell asleep…read moreat the table while she was doing my manicure and she was sooo compassionate and patient! She did a full set and deluxe pedicure and obviously it was so relaxing haha! Onto skills, Hannah did my full set with EASE. It was beautiful and quick, finishing 30 mins earlier than I originally was estimated. I got them done for my engagement photos and have gotten so many compliments. I loved that you can book by using iMessage. They were super responsive and transparent about pricing that way.

This was my go to salon until it was sold. I had no idea it had been sold as a few employees stayed…read moreon. Well I was convinced by someone who turned out to be one of the new owners convinced me to get a manicure. I had not ever had this service and was quite happy. That is until the nails started popping off. I went back and they repaired it free but then more popped off. Still I continued to get pedicures. They have some skilled people but I got assigned to a nail tech who had not done nails under the previous ownership. She did other services but not nails. When removing the polish she somehow cut my toe below the cuticle. She tried to stop it oozing. The cut did not heal for quite awhile. It was open and sore. I sent them a photo and asked for a different nail tech. Their response was nothing. Crickets. Not even a sorry. I just decided to find another salon. Too bad really. But as a long time customer I really felt I should have had one of the very experienced technicians. Well actually every customer should have a painless pedicure and nails that don't pop off.