it took place in the city of Waterbury - pipes erupted , water leak - the workers from Master…read moreRooter were called, Great thing to say they showed up right away and solved the problem immediately. guys where very friendly and very detailed about the situation . will recommend to family friends . job well done!

We used Master Rooter in February 2025 for a sewer back-up. They came quickly and the job was done…read morewithin an hour. Unfortunately. the problem happened again in March so we called again. This time they sent a man named Cord. He redid the job and suggested we occasionally call and have a "Blow Bag" done, to eliminate the frequency of the problem. We were very satisfied with the work, the professionalism and knowledge of this employee and the company he represented.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Had numerous jobs done by Phil and company. Phil is a solid man and knows what he is doing…read more Always available to answer questions. Highly recommended.

Late this Friday afternoon, I had a problem with water backing up into my toliets and flooding my…read morebathroom and basement. Phil Cantitio of Plumbers Plus came to my rescue and expertly diagnosed a blockage in one of the main outflow pipes in our basement. Unable to contact an available roto-rooter service at that point of the pending weekend, Phil spent over two hours trying to help me. With tenacious energy and can-do skill, he finally managed to clear the blockage using only the tools he had on hand. Furthermore, he was an extremely nice and refined professional who I feel very fortunate to have had in my home, and whom I would highly recommend.

It's hard to describe what a wonderful experience I had with American Rooter. The service is…read moreAmazing! The Technician arrived early and was incredibly knowledgable and patient. Listening to all my dumb questions and providing answers even I could understand. Needless to say my problems were Snaked away before I knew it. If you need any Rooting done in CT stay the hell away from those "R-word Rooter" people. It's American Rooter all the way. Big thank you to Carlos & Britney I can't tell you what a pleasure it was to have such competent people taking care of my family during such a horrible sewery time.

Excellent service, very responsive and friendly. They did a great job and I highly recommend.read more

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.

Very good experience. I needed a heat pump water heater installed and Plumbtech responded extremely…read morequickly with the supply house / commercial unit I wanted (avoid the big box rheem units and get the pro-line supply house prestige units, they're higher quality), price was about what I expected and the actual installation was quality work which, at the end of the day, is really all that matters. All my water and dhw is copper and they ran the whole install in copper and Propress fittings. In a world filled with PEX I appreciate matching materials (and not interrupting my ground path). Ron was also great with some quick follow up questions and checked in proactively a while down the line. No hesitation in recommending for whatever project you might have.

We recently contacted Ron from Plumbtech, LLC, regarding replacing our old central AC system. He…read moredid an outstanding job of providing & explaining price point options to replace our system. His communication and follow up was excellent throughout the entire process. Along with Ron, his technicians Jeremy and Ethan were very thorough and professional in completing the installation on time as promised. Would highly recommend Plumbtech.