We rented a small cargo van for a local move. We were able to book online and then rebook online…read morewhen we had to shift plans by a day (paying a bit more as a consequence). Rachel answered the phone when I called to confirm that my husband and sister could rent in my stead when it turned out I couldn't go myself, and she was friendly, professional, and able to accommodate our needs. I wish the rental was a little less expensive but that's my only gripe.

Needed a quick utility vehicle to pick up a couch that we had ordered. Originally going to go with…read moreUhaul but they charged by mile while Enterprise charged a flat fee for a day rental and 300 miles. Made a reservation on line the night before and picked up the utility van the next morning! Service was fast and efficient and the clerk was so kind, wasn't able to catch her name!

I come here every day it is a truly great place if you need a big truck or your big truck repairedread more

From the owner: Commercial Truck rental, Full service leasing and Fleet repair and Maintenance.read more

These guys were nothing like these reviews and I'm not easy to please. Quick, efficient, very…read morehelpful

I got excellent service from Josh. He immediately took care of a problem gaining access to my…read moreStorage Box. He went above and beyond.

Be very careful to review the final charges if you rent from this Budget location. I was…read moreincorrectly charged for refueling, and even when I provided documentation that the truck was returned refueled, they still refused to fully correct the bill. I was quoted an estimated total of $43.07 for a local truck rental, but after returning the truck I was charged $93.34. The charge included 24 miles and 2 gallons of gas, despite only driving 22 miles and returning the truck fueled above the full marker. When I presented my drop-off photos and fuel transaction, instead of simply correcting the bill, they offered a partial correction. They refused to remove the 2-gallon fuel charge and acted like they were doing me a favor only partially overcharging me. If you rent here document everything and do not assume that they will correct the bill willingly.

They are amazing. Easy to work with! They have helped a lot with my business and their trucks…read more Recommend them to everyone always.

WHAT MORE CAN I SAY BUT JUST DO IT!…read more Okay I rented a 200? Chrysler Neon that was amazing on gas. The owner is simply amazing and really goes out of his way for his customers. This location is similar to Rent-A-Wreck without all of the headache, and LOWERED LOWERED cost! I'm coming back again that's guaranteed!

We had to rent a car in a pinch as our truck was being serviced. We had no idea for how long. We…read moregot a phone call within minutes of our online inquiry. And we rented that evening no hassles! That was over A MONTH ago and each time we have had to re rent it is so easy and he goes out of his way to help you. He worked around our schedule. Was up front and very business like but "old time business". As in good people. Providing a good service at a fair price. More than fair. And the car was great. We had zero issues each time we rented the Prius. Our truck still isn't fixed and I know if we need the car in a week we can get a great reliable car with zero hassle and for way less than other rental places. Would rent here again without hesitation. I wish places and people like this were in every city in every state. Five stars!!! Tony is the best! Thank you thank you!

Horrible. My son died. I had to fly up to collect his belongings and meet with the police. A…read morenightmare. This place used my grief to charge me for insurance that they knew I didn't need. Instead of helping a fellow human in tears, the woman stared blankly at me and said "we have to follow procedure, just answer the questions" (what is the maximum net weight that my insurance covers? How many axles? Maximum amount they'll pay?) Over $400 to rent a truck for two days to bring my son home. Sadistic. All for a beat up, piece of garbage 12' truck. Unbelievable.

Truck rental I received had a leak on top of the box, which to mention going through…read moreIdaho/nevada/Washington it rains quite a bit, so alot of my items got water damaged without me knowing until after I took it out. I had to wait an extra day and a half to receive the car hauler/dolly that I RESERVED and paid ahead of time for $2,800... the first one had bad brakes, then they brought another one which the hitch was bent at a 45 degree angle, and no other was available at the time requiring me to waste a day and stay back and get a hotel for the night as it's what I was waiting on. I've contacted the manager and corporate and didn't receive any type of compensation even including noting the vehicle smelt like damn piss inside the cab, but I had no other option as they had no other vehicle ready to be taken... absolutely absurdity. Including once arriving at the destination to return the vehicle there was only one employee working, with that he wasn't even in the front. I sat for about 10 minutes and nothing. I yelled numerous times to get an employee to help, I noticed the back door was open and wondered in to find the only employee asleep on their couch... their service absolutely terrible.

Website said $30 for a truck rental, plus $1 a mile. I went to the dealer to pick up the truck,…read moretotal is somehow $90 even though I'm only moving 8 miles away? The chick showed me an offer for $50 to have the van until midnight. Don't need it that long, but hell its $45 cheaper so I took the offer. Total comes out to $191. How the fuck does that work. I am homeless. I have $100 cash that a center gave me to get a rental truck so I can move to a place. The store would not accept my $100 for a rental truck for a couple hours. How the fuck does the total go from $30 to $200?! So now I'm going to be bussing my shit to and from Tukwila, and don't know how I'm going to get the heavy stuff over there. Fuck UHaul. Greedy pigs.

I called this location to see if they were open, there employee who answered was very rude. Before…read moreI could tell her why I was calling she told me she didn't have any cars. I wasn't calling to rent a car or truck. Made me not want to do business her there.

I am a current tenant at Auburn Way Self Storage. I have rented several units here over the years…read more Navia is always so wonderful and accommodating. Willing to take the time to answer any questions I have. Yesterday I came in with my brother who needed a unit. He suffered multiple heart attacks and a stroke in 2024. Cognitively he is slower than he use to be. Navia took the time to walk him through the entire process and answer any questions he had. He walked out of there feeling like she recognized his disabilities and did everything to make him feel comfortable. Another satisfied customer. Thanks Navia !!

Nice staff. Clean and bright storage facility. Also rented a truck here and it was super easy and a…read moregood price.

The manager, Larry was a complete disaster to work with, super rude, started calling me names, was…read moreabsolutely incompetent, and at the end denied my reservation. Super disrespectful, not what I excepted from U-Haul as a client that uses U-Haul every week

High security storage facility. Works very well for my needs. Also meticulously maintained and lit…read more The loading ramps and walkways are nicely sorted. Recommended.

Absolutely terrible experience from the truck not being where it was supposed to be to the…read morenondisclosed $200 deposit. Several other things went wrong just too many to mention I cannot ever recommend Penske!

This review comes with a caveat. Originally I would give zero stars. My truck was not at Home…read moreDepot when it was supposed to be at 1pm. I had moving people coming to load the truck at 3pm and wanted to hit the road at 5. Like I said, no truck, idiots at home depot were zero help, so I called Penske, who forwarded me to the Tacoma branch. They had a truck there but I had to go get it. Needless to say, unhappy customer. Got the truck, the people there were nice, but their excuses kind of threw their own company under the bus. Truck was fine, made it to my destination. When I got home I sent an email to Penske corporate letting them know what a train wreck this had been. A guy named Joe called me 10 minutes after I sent the email. He listened to my litany of complaints and was very apologetic and gave me $250 off my rental. So, they made a graceful recovery. I would recommend Penske but do not set up your pick up at Home Depot. Go to the Tacoma branch to avoid what happened to me.