Wish I could give 0 stars. Bought 3,000 dollars worth of merchandise from their website. When I tried to return some of it the guy actually called me to yell and me and say they were never doing business with me again. Their website boasts a 30 day risk free return policy. So yeah pretty much stay away from these guys. He took his time out to call me and insult me for adhering to their own policy. Thank you tech for less. By the way you should teach Erik A. some customer service skills here's a good one to begin with. Don't raise you voice and cut off your customer repeatedly. read more

If you order from them, make sure you buy the extended warranty on a refurbished product. My laptop lasted only 6 months so I was very disappointed. read more

I went in to get a new hard drive for my computer. Dropped 130$ on a "new hard drive" and it doesn't even work. This place is shit. Look at the rest of the reviews. Ha! Horrible location. Probably going out of business here soon. read more

Extremely satisfied with my experience. Purchased a large Samsung 4K TV and got a big discount because it was a open box, even though the TV was brand new. Got the TV and 3 years of warranty for less than what Best Buy wanted for just the TV. Plus I didn''t have to pay for sales tax. Called ahead of purchase to check on ETA since it was a freight delivery. CS was friendly and very helpful. Freight company also did an excellent job. All in all, very happy with the experience. read more

I found this company when I was looking for a specific TV through the Rakuten app. I decided to purchase the open box option of the tv that I was looking for from Tech For Less, as it is was offering the tv for roughly $200 less than the next closest competitor. The shipping was free and pretty fast, as the TV was ready for delivery within 6 days of my order date. My TV was delivered on the 7th day due to some issues experienced by the freight company tasked with the delivery. On the day of delivery, I unboxed the tv and everything looked great. There were no scratches or blemishes on the frame of the tv, and all of the original packaging and components were present. Unfortunately, once I unboxed everything and plugged the tv in, I realized that the freight company had damaged the screen in transit. I was initially pretty bummed, as I had been looking forward to my new TV. I immediately called the customer service number and was connected to a rep without having to wait. She asked me to take pictures of the damage and the packaging so that they could submit a claim to the freight company. I did so and within a day, Tech For Less issued my refund to PayPal. Even better, I don't have to hassle with shipping the damaged television back to Tech For Less. Overall, I was impressed with the speed at which this company handled my claim, and how painless the entire process was. The customer rep was prompt in her responses and worked swiftly to resolve the matter. Also, aside from the damage caused by the freight company, the tv that I received from Tech For Less was in impeccable condition. If the model that I wanted hadn't sold out in the mean time, I would not hesitate to reorder from them. I will definitely use this company again in the future for my tech needs. Great prices as well as great customer service! read more

Below is my original review. I TAKE IT ALL BACK!. My laptop died and I needed a replacement fast. I ordered a new one and was pleased when it arrived a day early. I ordered a "new-open box" but what I received is clearly a used item. Desperate for a working computer I notified TFL of their error and that i needed to go ahead and start using the laptop and would rely on them "doing the right thing" and make an adjustment to the cost of the item. To my disbelief they said they would not adjust the price! I could accept it as is or return it for a refund. Returning it would have meant unloading all the software, cleaning the drive, and not having a computer to use. I am keeping the unit but will never consider purchasing from Tech for Less again. Please be aware of how they describe their process: "Unless the unit is sold under the factory refurbished category, all testing and refurbishing is done in house. However this unit had no problems in testing and was sent open box by our production team". So, NEW really only means it's not refurbished? That's unacceptable. I am looking at a replacement for another computer but I will NOT be considering Tech For Less for any future purchases. I originally gave 5 stars but I'm taking away 3 for trust issues. ORIGINAL REVIEW. I have made purchases from Tech for Less in each of the last 3 years and have been 100% satisfied with every transaction. (Free) delivery has never taken more than 5 days, Items have been packaged well and arrived in perfect working order, and the prices have allowed me to seriously upgrade my electronics on a very limited budget. My most recent purchases were a Yamaha 9.2 a/v receiver (mfg. list: $1595) and Martin Logan surround speakers ($995 list). My TOTAL cost: $417 (with NO tax and FREE shipping). I am writing this review on a Toshiba Satellite Core i3 laptop I bought 3 years ago from Tech for Less. I always look at their website first before I buy electronics. I have had only one experience with their customer service dept and it was very satisfactory. read more

Had some isssues with checking out and paying on the site. Byt a good deal for a good price.

After getting an out of the box broken POS at Walmart. I went back to my Number One - Tech for Less. I received a great product at an insanely good price. I have purchased from them for years and have never been disappointed. The laptop I am writing this on is from Tech For Less as is the machine my parents use. Purchases large and small have always been successful. BTW, I used to live in Colorado and have been hiking and climbing in the Garden of the Gods. I highly recommend it. The name is quite accurate. Whatever you believe in, just a day there will take your soul to a higher level. TMHIII read more

Customer service is non-existent. They failed to respond to my emails. I cannot recommend this seller.

Awesome store! I walked in wanting a external hard drive for my sons Xbox and got a 1 TB hard drive in less then 5 minutes. The customer service was quick and very helpful answering my questions. I also ended up getting 2 brand new backpacks for my kids for 30$ under their value. I highly recommend this store! read more

Not happy with service and REALLY NOT happy with the Laptop that has so many glitches that I had to pay another business to fix it. The girl that answered the phone was a real **** and said I had to open a file first wwith my purchase number on my Tech for less receipt before a Tech could help me, Got file open, Transfered me to Tech, he tried to help me but the less than helpful phone girl didn't send the file back to him so he couldn't help???What..I thought that is why they needed my purchase number to open the file so the tech could help. What is her role except to ruin customer service? He sent me some web site and on my end, I get to the web site, enter the model number of my computer and the download is not there? I tried to download and contacted customer service on that website later but Tech for Less couldn't fix and hung up in teads and hired someone else to fix the problem Tech for less ignore, and didn't have an open file to fix and lack the experience to offer quality customer service Should have known. Always buy new and from a qualified dealer who has excellent customer service..Not this place! Buyer Beware. Will post in my place of business in big bold letters, Beware of Tech for Less. If you bring their flaws to their attention on Facebook, instead of correcting the issue or improving, they delete your comments, and block you, I did use the word crappy and mentioned people to read reviews before buying and they deleted and blocked me. read more

HORRIBLE CUSTOMER SERVICE The wii system never worked, the user manuel was from PS3. I send 2 emails without answer (10 days). then I called and wait 10 more days the return label which never came. Then I called again and finally recieved the label. I returned the product and asked for remplacement or refund ten days ago. They recieved the wii two days ago, but I call today I still have to wait 10 business days after they enter the return in their system but they do not know when they will do it. So it is a little bit long for the kids to have their chistmas présent... hope to have a refund before next Christmas. Absolutely no commercial offer to compensante their errors, the worse customer service ever!" read more

Very, very shady outfit. My girlfriend bought me a camera that was listed "as new". When it arrived the box was beat up, the charging/sync cable was missing, there were scratches on the camera body and it had obviously been used quite a bit. She contacted them about this and the only response (after 3 days) was to offer a $5 credit to go and purchase a replacement cable ourselves (which costs $15 from B&H). The most worrying thing, though, was that the serial number sticker had been removed from the camera and the serial number on the box had also been obliterated (by putting another sticker over it and then tearing it off). This means I can't register the camera for the warranty and I'm basically on my own. So as long as you are OK getting used equipment (even when sold as new or "refurbished") that cannot be registered for a warranty with a manufacturer, and may come with vital parts missing, go ahead and buy from these guys. Otherwise, stick to a retailer that sources their stock more reputably - who knows where this came from? read more

Not recommended! It was a decent store in times past, but is no longer. I purchased a very high-end printer from them. Because of its weight, I needed to go down to the loading dock to have it loaded into my rig. With the dock door opened, I witnessed an employee dragging in across the warehouse floor instead of using a dolly or other equipment. He also complained about his duties to me - a customer. When I returned home, there was all kinds of liquid leaking into my vehicle. I did not unload the item after returning home. Instead, I did return it for a full refund, but there was no response to the loader's demeanor or the damage caused to my rig. I have also purchased small items from them that were not in working condition, although advertsied as new. This company has gone downhill, and I will never buy from them again. If you search on its publicly available history, you can see where they were purchased by a private-equity firm a few years ago; and that compamy did quite well to run the business for a time. In April 2009, the P-E firm hired a Harvard grad with unstable experience to run the business, and he ran it into the ground. In December 2009, under his lead, the business was sold to Moduslink (ticker MLNK) for $30 million with an additional contingent buy-out of $10 million. He continued to run the business into the ground. MLNK had to write off most of the business's purchase price. Finally, that CEO was fired in January 2011. Now it is run by god-knows-who as it has continued to decline with questionable products, poor customer service, and massive lay-offs in addition to major management turnover. They also do not adequately protect consumer information (such as credit card data). If one needs to call customer serivce or sales, a person is on hold forever and often eventually gives up. The company sells it wares on the internet (globally) in addition to its fithly and smelly outlet store - yet they only keep phone hours open for their time-zone. (The majority of its sales are over the internet -- on their site and mostly on third-party sites). The company is also dubious in its warranties. If you purchase an extended warranty, it is outsourced to a disreputable company that does not come through. (Yet the company doesn't explain this -- and often doesn't even mention that extended warranties are oustourced). If you want discounted electronic products (whether new, open-box, refurbished, scratch-and-dent, etc.), there are many other vendors to chose from who will satisfy. read more

I would give "Tech for Less" 4 stars for Customer Service and Warehouse service. I actually went into the location and made several purchases. I have bought 3 big screen tv's from this location. This was three years ago and 2 of the 3 are still working great. However, one of my big screens has several large pixel line loses across the screen that appeared just a few months after purchased and it would be to expensive to repair. I would buy again from them but BUY THE EXTENDED WARRANTY !!! It may seem like an extra expense but would be worth it in the long run. Overall, I would rate them as 2 stars just because of questionable warranty of products sold. read more

Horrible company...... They advertise 100% satisfaction..... That is farrrrrr from the truth......... I made an order for PS3 Call of Duty Bundle, and the first order they canceled due to over order amount.... I place a second order and the wrong PS3 arrived..... yet my order clearly said: Qty. Product(s) 1 711719843900 (Refurbished) Sony PlayStation 3 711719843900 98439 160 GB Call of Duty: Black Ops - Charcoal Black So either they have employees that can't read or scam... read more

Since 0 stars isn't an option I guess I'll have to settle with a "1" . Stay far away from this non-customer oriented place. Searched for an item, found it for sale by Techforless on 3 major sites. Techforless.com - Buy.com - eBay.com. The product was listed on all 3 sites as "FREE SHIPPING" So, i made the purchase on eBay. Paid for the item immediately. Received an email the next day from Techforless stating that i was being charged an additional $127 shipping - On a "FREE SHIPPING" item. What a joke. I tried to be reasonable and offer to split it.. Nope! Absolutely NO customer service. Complete scam. First major issue with an online TECH company. Stay Away! read more

Bought software from them and after installing it received message it already registered and could not be used! Never had that happen before. After filing complaint received message they can not send replacement and will refund only after I send it back and wait 3-5 days. Stay away and pay a few dollars more to buy at a reliable place. read more

This computer arrived quickly and in great condition. It was advertised as refurbished but if it was not for the minor scratch on the bottom I would say it was brand new. Setup was very simple. During setup I was offered the free Windows 10 upgrade which also went smoothly. I''m writing this review on it and as with all my Tech-for-Less purchases, so far I am very pleased. read more

The staff was very helpful when I walked through the door and helped me a ton choosing out a new TV and I got it for a killer deal! Almost too good you be true! They explained all the technical stuff to me and my wife in a way we could understand, they didn't try to oversell us or push any sort of extended warranties. Would recommend to anyone. read more

dont do business with this company please please dont do it!!! i brought a tv from walmart but tech for less actually had the tv. i cancelled two days later. i received a call from tech for less delivery company. they called to get a time to deliver the tv. well i told them i cancelled the order four days ago. they said they never got it. ok so i called tech for less they tell me yes i we received your cancellation. i called them today regarding my refund. tech for less tells me i have to wait until they get the tv back. so there policy states 3 to 5 days for a refund nope you wont get a refund until they receive the tv. who knows when i will get my refund back!!!!(screaming dont do business with this company) read these comments these people are not lieing ) read more

USB drive arrived quickly, was as advertised, and works. All good.

On the recommendation of my IT friend, I went to techforless.com when shopping for a laptop. Incomparable prices, top line selection, good options between new, refurbished, etc. Over the past couple years now, wife and I are 2 laptops in with techforless. Always a great price, 2-day shipping, and an outstanding product. I just shake my head when I see people spend $1000 on a laptop they won't have in a few years. read more

Lousy service. Arrogant attitude. Spend your money with someone reliable and who cares.

I cannot understand the low ratings! I had a problem ONE time with a product, called them, and they sent out another - no questions asked. So polite and helpful! I have bought several things, over the past few years, from this company, most recently a Dell laptop on their daily special. The computer is new, works great - I love it. This is the first place I look for electronics. Sometimes I buy, sometimes not - but always worth checking out. They have an actual store in Colorado Springs, CO. Not just a fly-by-night internet company. read more

Horrible company. The people who work there are great but the management is rude and treats employees unfairly. Overhead a manager yelling at an employee in front of customers one time about simply changing a radio station. The owners are cheap and somehow get away with unethical practices. read more

I have missed out on a visit to the store but I can tell you when I go I'll be there most of the day. Sometimes I spend my whole day shopping on the web. I just love it. read more

I'm a bit puzzled by some of the reviews. I've ordered a bunch of items, new, refurbished, and open-box, both small (SD cards) and large (printers and scanners). Everything has arrived on schedule, packed well, and working perfectly, and as described. I'd give them 5 stars except that I've never had occasion to contact their customer service. I'm really happy that I haven't, but after reading the other reviews maybe it's not fair to give them full credit if I haven't had the full experience. read more

I purchased an open box Brothers printer MFC9440cn in 2010, when it came in it did not work, someone came to look at it and couldnt repair it, so the company sent me a new one. then problems started happening again. I filed a warranty claim with brothers, but they told me that my warranty expired 3 years ago. I bought a printer that was made in 2007. I had an extended 3 year warranty. Called the company and they want me to ship it to New York for repair and now I have to be without it for about a month, which I cant do. A local brothers dealer says to repair would run about $200 and would be cheaper to buy another unit. That is exactly what i am doing today. Bottom Line, I got ripped off and now I am going to throw away a machine that I have had for only 14 months. What a shame and what a waste of time and money. DO NOT DO BUSINESS WITH THESE PEOPLE. read more

I have been buying laptops ,TV'S, Zip drives, I Pads etc. I have purchased over 150 laptops last year and at least 12 already this year and have been very happy with the quality of the product and the low price. I never had a bad experience with products or customer service when I had questions. I think you need to know what you want and you can find it, sometimes it takes a day or two because they move so much inventory. I would recommend there products to anyone. read more

Tech for less has never let me down. From our home Apple computer to my last purchase, a HP tower for my daughter, they have always had great prices, great service and responsive people . I look to TFL first for all my electronics needs. read more

I have been using Tech for Less via the Web/internet for years. I have always received what I ordered without a surprise. They deal in returned, used and refurbished equipment. No surprise there. Whenever I have had an issue it was dealt with quickly and courteously. If you really want to know how they treat their customers, read the testimonials on their website. They strive to make it right. read more

Never again. Summary: misleading web page, shipped defective product, company does not respond to requests for cure/reimbursement. I ordered a phone for my daughter. The website suggests the company sells new and refurbished items. I do not recall at any time seeing "Used". Upon finalization of the order it showed up as used. Once we received it about a week later we discovered the phone - which looked REALLY used - failed to charge. If we had known the physical condition of the phone for the price we paid, I would have opted to buy one at a yard sale and could have been better off. To eliminate the possibility of a failed battery, and as we had a remaining battery from the identical model phone we had replaced, we gave that a try. That battery would not charge in the phone either and it had worked with the old phone. On August 17th I sent an e-mail. No reply. On August 21-st I sent another e-mail this time through their web site and received the following notice: Tech for Less strives for customer satisfaction. Due to the time of the year our responses are taking longer than usual, but we will reply to your email within 4 business days. While this in itself is absurd (if you can't handle the returns, don't get into the sales) I waited patiently. No response by even Saturday the 25th. I sent another e-mail on 8/25 that I would not hesitate to report this failed service and pursue recovery of the purchase price and any direct and indirect expenses if not resolved by end of day today. It has not been resolved. I have a defective phone and tech for Less has my money (for now). read more

In fact I have only shopped in it for once. I bought an "open box" Samsung Galaxy Tab 7. When it came, it was in an ugly box, not factory sealed at all. However, it's ok to use. a week later, I notice a bad point on the screen (it always shows white). I sent an email to the customer service. They replied me in TWOOOOO weeeeeks! Finally, they gave me 10% refund. I felt good about it. read more

Love Techforless. Have always had the best possible customer experience with them. They stand behind their products 100% with no questions asked. I rank them at the top of my list. read more

I had the worst ever online purchasing experience with Tech For Less. I bought a refurbished Philip 4K monitor in late September. First, when it arrived, the base wasn't attached to the back of the screen as described in the product manual; second, there simply wasn't any product manual or CD in the package. Then the monitor started to have the annoying issue of displaying the warning/control message to the screen intermittently after being in use for only a few weeks. Then after two months it completely stopped working. I submitted a online service request but got no response for two weeks and when I called them, the only thing I got is a useless Manufacturer phone number which got me no where except waisting my time. I ended up losing more than $200 and a lot of frustrating nights on this purchase. Their customer service is useless. I will NEVER buy anything again from Tech for Less and I will NOT recommend it to anyone. read more

Unfortunately I'm not able to give this rating zero stars or I would. I bought a new Sony Bravia LCD in August of 2009. Less than 5 years later the screen is already starting to die out. I called the company and they said they only warranty one year, and they've been bought out by another company anyway. I wouldn't even buy from the new company either. You'd be better off buying from the Manufacturer or a known store by paying a couple hundred dollars more and receive an extra 10 years life on your product. read more

Sold me what was labeled OEM and Genuine. It was defective and obviously not genuine. When I contacted them, they told me they won't replace it because it has been past the "15 day return policy". I bought 2 toners from them, not sure how I'm supposed to use both toners in 15 days. This item is defective and misrepresented they won't make good on it. BAD BUSINESS!!!! BEWARE!!!!!! read more

I've ordered and received several items over the past three years. Always great prices, and good experience from the web site to receipt.

I have been a customer at Tech for Less for years and every transaction has been good. I only do online ordering so have never been to the store. When I call I get good tech support and it is easy to return products. The web site describes the products well and describes what you will get. read more