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    Tech For Less

    2.9 (137 reviews)
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    Matthew P.

    For a birthday gift, I got the Samsung 65" RU8000 television from Tech For Less. This was my first time ordering something with a high asking price and have it shipped to my location. The television came via direct ship, which I have never tried before. The company and their representative were very knowledgeable and friendly, answering any questions that I had. They kept me informed about my order and how to get in contact with the shipping company if I had any questions/concerns. Definitely will order from this company again.

    Back panel separating from screen and frame

    I wouldn't recommend at all, I've purchased refurbished products in the past from other places such as EBay, Amazon, Best Buy etc and never had any issues before. But this company is pretty terrible, I purchased a Samsung 49" monitor and the monitor arrived practically coming apart, the back panel was separating from the screen and the screws for the base stand couldn't even reach the frame because the back panel was so far off from the frame. I'll provide an update if the return process goes smoothly. Update: Originally a 1 star review but since their Customer service was incredible I had to give them 3 more stars. They were adamant that it was damaged in shipping and whether it's true or not, they handled it fast and refunded my money immediately.

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    11 years ago

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    Erik A.

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    13 years ago

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    12 years ago

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    16 years ago

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    8 years ago

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    12 years ago

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    7 years ago

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    12 years ago

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    7 years ago

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    6 years ago

    Good news/bad news--I received something different from what I ordered, but received great customer service in processing the return.

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    5 years ago

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    10 years ago

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    4 years ago

    tv has the best picture i have ever seen, the tech department was very helpful, and delivery was right on time !!!

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    4 years ago

    received the remote control in record time at an unbelievable lose cost!

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    10 years ago

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    13 years ago

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    11 years ago

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    17 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    This company sent me the wrong part, then refused to send a prepaid return label. Never again will I do business with them.

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    14 years ago

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    13 years ago

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    Page 2 of 4

    Ask the Community - Tech For Less

    Review Highlights - Tech For Less

    Shipping was very fast and the product was exactly as described.

    Mentioned in 3 reviews

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    Best Buy First & Main

    Best Buy First & Main

    2.7
    (102 reviews)
    7.5 mi
    $$

    Today is Friday, May 23rd, the Friday before Memorial Day weekend. I mention this because I believe…read moreit's relevant to the experience I had. My family and I purchased a washer and dryer from Issac on May 17th at this store, with delivery scheduled for today, May 23rd, between 7:00 AM and 7:00 PM. This morning, I received a call confirming that my delivery would arrive sometime between 8:00 AM and 5:30 PM. I made sure to stay either outside or within close range of my driveway throughout the day. Despite this, 5:45 PM came and went without any sign of the delivery team. At that point, I called customer service. They informed me that the technician reported arriving at 4:45 PM, claimed to have looked for someone at the home, and noted that he rang the doorbell. His notes included a photo showing my garage door open--which I intentionally left open all day as a clear sign that someone was home and awaiting delivery. I was outside most of the day. At 4:22 PM, I even received a food delivery and kept the garage door open to maintain visibility and audibility. From my kitchen, which is less than 10 feet from the garage, I would have easily heard a truck, a knock, or the doorbell. The technician never approached the door. He took a photo of my home and left. I have security cameras that would have recorded anyone approaching the driveway or front door. No such activity occurred. Now, I have to wait until the next available appointment--Wednesday, May 28th. The phone support team did their best and helped me reschedule, but despite multiple requests, I was never connected to a manager. I plan to visit Best Buy in person tomorrow to discuss this experience, hopefully with Issac directly. I am extremely disappointed and dissatisfied with this service. At a minimum, the technician's behavior warrants formal review or disciplinary action. I understand it's a holiday weekend and people want to get off early--but we paid for this service, planned our day around it, and were home and ready. To be overlooked like this is completely unacceptable. Update: we spoke with Issac and saw the photographs the technician uploaded. Wasn't even our house. Still have to wait till Wednesday for units.

    I was just in the store, 12/20/25 around 11:00-11:15 am, and the greeter made me feel like I was…read morethe most valued customer ever! Sorry I didn't get his name, but he is a Keeper. (He's very tall.) I had an issue with a message on my phone, so he directed me to the Geek Squad counter for assistance. He even called the reps to tell them that I was coming over, and he described the issue. The rep at the counter was incredibly helpful and completely calmed my anxiety. I thought a virus had totally corrupted my phone. Thanks so much to your team for being so nice. Customer Service at this store is very much alive and well. MJ

    Photos
    Best Buy storefront
    Best Buy storefront
    Dents damage
    Dents damage
    Best Buy First & Main

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    Tech For Less - electronics - Updated July 2026

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