Brien is very professional and very knowledgeable. Polite and considerate of you and your home…read more This is the second time I've had him in and he's done a great job, again!

I will join the long line of delighted customers!…read more I threw an Oscar party last year. We had two TV's, one on each side of an open area and facing in opposite directions. It became painfully obvious we had to synchronize the video and sound. We were streaming the Oscars over the ABC app, and despite our best efforts to start the stream on both TV's at the EXACT SAME TIME the feed did not STAY synchronized. We spent the whole evening stopping one feed to let the other one catch up. Not fun. I asked the company that installed my whole-home entertainment system and they quoted $3,200 to fix the problem. That was too much. I then browsed through Yelp and found Brien. He came over, understood the scope of the work immediately and examined all my Sonos and internet servers upstairs. He gave me a rough estimate from a quick and dirty fix to a Rolls Royce solution. His estimate was from $510 to $1,300. He asked me to give him some time to research this further. This is where he went above and beyond any service provider I have ever interacted with. A few days later I get an email from Brien. This is the relevant portion. (notice how he ordered a kit to experiment with on my behalf !!!) Also, the level of granularity on the Star Wars episodes he watched with his kids is endearing. -------------------------------------------------------------------------------------------------------------- "I spent a lot longer than originally expected playing with, and enjoying, the J-Tech video extender/splitter kit that I ordered. On Sunday I connected the kit to three TVs in my house. My kids and I watched a mini Star Wars marathon, episodes 7, 8, and 9. Video came from a Roku Ultra that I purchased last year. I tested the following video resolutions; 4K w/Dolby Vision (for close to 9hrs...marathon), 4K HDR (a few Apple TV+ episodes), and 1080p (about an hour of live TV from Paramount+). The whole experience was flawless, save for one minor glitch in edge definition that I resolved by adjusting settings on the video kit manually (only happened with Dolby Vision enabled...user/technician error I think). If you want a solution for under $1000 (installed), then I am recommending this J-Tech kit. Your total would be $510. I don't need a deposit. I'll take full payment after work is completed. You mentioned that you expect to return on 2/5. Can I book the installation for Friday 2/7 at 10am?" ------------------------------------------------------------------------------------------------------ Of course the solution he provided was flawless. He routed the sound over the built-in SONOS speakers (rather than through the TV speakers) and the experience was light-years better than last year. I went with the least expensive option and nobody could have convinced me it wasn't the $1,500 Roll Royce solution! I challenge you to find a more proactive and professional service professional. (I double-dog dare ya!)

Mike and his team are the best at what they do. We had a drop down outside TV that had to be…read moreinstalled. They installed the mount and the TV and made sure everything was in working order. Shortly after the install the TV dropped down, something broke on mount. Mike and his team came back out, took it down, shipped it to the company so they could fix it (it was a manufacturing defect) and reinstalled it when it arrived fixed. They were professional, quick to respond to any and all questions we have, and they are friendly! We have been enjoying our outside TV in our pavilion. They are our first call for any internet upgrades, sound, TV -- all of it!

I did a complete remodel on my house and decided to have a basic entertainment system put in. I…read morehad four televisions put in, and the main TV in the living room had a Sonos sound bar, a subwoofer and two speakers in the back wall. It sounds awesome! I also wanted to be able to stream music, podcasts and other content from my phone to any room where I had ceiling speakers installed, to a combination of speakers or all of them at once. This would allow me to start listening to a podcast in the shower and continue listening to it over the Sonos speakers as I made my way thought the house. Throughout the entire project Sonos was very professional and they went above and beyond during every phase. During the final installation (which took almost three days) they answered every question I had, made multiple height adjustments to the living room TV and explained the Sonos app and how to broadcast to all the Sonos speakers in the house. They also explained and demonstrated the Alexa dot device and showed my how to configure my music app for Alexa. My remodel was probably a small to medium size project for Sync Systems (I'm sure there are mansions in Sonoma and Napa that have in-home movie theatres for 20 people!) but they treated it like one of their biggest and most complex jobs. Every detail was perfect. The office team was great too, with efficient billing as the project progressed and easy online payment through QuickBooks. Would highly recommend Mike and his team at Sync Systems.

5/5 Stars. Ron is terrific. He was professional (clearly answered questions/concerns, did an…read moreexcellent job wallmounting our TV), prompt (he arrived to the minute of our scheduled appointment time) and just a genuinely good guy. With regard to the wall-mount experience (60" HDTV), it looks fantastic. Wire runs through the wall so it appears to be floating. Wallmount and TV are so secure they look like they could survive a nuclear blast. Very impressive work. As a side note, I also did a price comparison and Ron was the best value I could find on Yelp. All in all, I would HIGHLY RECOMMEND Ron to anyone looking for great technical assistance and great customer service at a great price. Thanks Ron!

Ron Barnett does an outstanding job with IT issues and he hasn't been "stumped" yet with anything…read morewe have thrown at him. He is prompt and charges very reasonable rates; much better than all the other IT people we have used in the past. Bonnie and Stu Hockman

UPDATE - Dan from Potter AV locked me out of my system, intentionally as he threatened he would and…read morethen changed his business name. They have now changed their name and are working under Sonoma AV. It's cost me about $5,000 to have a reputable company come in and undo his damage. I mean, are you kidding me? We've got guys who are messing with your service intentionally, when they're in charge of your security. That's terrifying.!

Potter video really stepped up the personal service. Educated us and were patient along the…read moreprocess. We went with their suggestions and expertise. We are so happy with the results. We are secure in Knowing they will always be there to back up the products & installation. We feel very spoiled. We love our Potter Video, Audio and security all wrapped up in our smart home systems. Thanks George & Dan!!

A very educated and experienced tech guy named Bayron. Was great about helping my issue for a…read moreclient when I wasn't able to get tot he property.

Hiring vendors for a wedding can be stressful, and Bayron was the obvious choice after speaking…read morewith several DJs. It's clear that Tech4U is a professional team and wants to provide their customers with an outstanding experience. Bayron was able to meet us at the venue several times leading up to the big day, including some last minute changes to include a massive disco ball. It was not easy to rig a giant disco ball outside, but he got it done. Bayron also worked with us to fit our budget and went through several iterations of proposals. Bayron also has high-end equipment and his speakers packed all the punch needed to fill the floor and feel the heat. All in all, a class act and professional experience. Thank you Bayron!

I'm a rural IT lead -- Martin answered my call on the 2nd ring. He was my 4th service provider I…read morecalled and the only one to answer. He was knowledgeable, ready to work, and critically -- willing to drive all the way out here. He's part of a dying breed that're willing to travel more North where less money is instead of reserving his time for possible SF Bay Area gigs. Please use his services. We need more Martins.

If you are looking for someone to help you with telephone systems, cabling, wifi, voip, security…read moresystems, low voltage and more.... These guys are who you want! Martin Wolfe has owned the company for some time and his kind and thorough approach to excellence in all they do and their customer appreciation and service is TOP NOTCH. I love that they are still a small local business doing huge things and haven't sold out to the other bigger local companies that just don't compare when it comes to the things that matter most when choosing who to give your business to. Fair, go above and beyond, always available!! Martin answer his phone 7 days a week am or pm for his clients, personally! If you need telecomm help or incredible, in-depth advice with integrity... call Martin. Not to mention how much volunteer work and fund raising he does personally within the community and victims of natural disasters! Incredible!

Lavish provides everything you could imagine you might want in designing and putting in home audio/…read morevideo and internet. I could not imagine our experience being better! To begin, Joe and Brad listened carefully, made a site visit to our new apartment, learned what could/couldn't be done (e.g., no in-wall speakers), and gave us an amazing number of options for a TV/streaming set-up which has worked out fantastically (we selected a Picture TV). They introduced us to YouTube TV and also got the new place on Sonos, and internet--working collaboratively with the Sonic installer. Prices for hardware were 'internet' prices; and labor, reasonable. Brad took the lead, returning my many phone calls quickly, and adjusting to the rather significant delays we experienced in moving in. His crew--Nick, Matt and Dean had real team work dividing up software, hardware and wiring tasks. Additionally, they coordinated with Loren (Plum Electric)--to make sure he go understood the wiring needs, and showed up at the right time to work in tandem with them. Our last two similar systems in SF were installed by Magnolia. Don't even go there! Lavish all the way!

An extremely professional experience. As you walk in you'll notice there are many varieties of…read moreaudio systems and they take the time to show you what would be the perfect match for your environment. Highly recommend .

Very knowledgeable and honest. Provided excellent help and was very patient throughout the process,…read moreanswered all of my questions thoroughly.

Robert has been calibrating my various display devices since the 1980's. He's calibrated every…read morekind of set I've owned for four decades. I've had sets from Pioneer, Sony, Samsung, Toshiba and now LG. I was one of his earliest clients and I've recommended him over these many years. I was originally about to purchase a Sony Master Z series 8k 75" set, but he strongly steered me toward an LG OLED - new G2 in 75". What a difference his advice made! Robert is considered by LG (and other companies as well) as being a Master Class Imaging Science Foundation (ISF) calibrator of display devices. He is also now working with Dolby Labs and they highly value his skill-set in their own development. Most people naively think calibrating a TV is merely adjusting the contrast, brightness, color, detail, etc. buttons on the remote LOL! Have I got news for you! That is NOT calibration no matter how good you "think" you are at setting those knobs. Calibration requires extremely expensive equipment that Robert brings to your home. A full calibration can take up to eight (8) hours, but when he's done you are going to be left with your mouth open in awe of what that set of yours is capable of showing! My calibration of the LG-G2 was completed yesterday. He started at 9am and finished just before 6pm. I invited a friend over to watch the long process and he was shocked at what's involved and he now wants the same done for him eventually. Robert loves to explain every single step of WHAT he's doing and WHY he's doing it. Watching him is like watching a micro-surgeon delicately tweak settings you don't have access to as an owner. Robert's professional skill-set does not come cheap, but if you've already spent several thousand on a good set, you would be foolish NOT to spend the extra to truly make it right. What you see on display at Best Buy, Costco or other shops, is just the BEGINNING of what a fully professionally calibrated set can ultimately look like. Robert has calibrated sets for many of the rich and famous Hollywood crowd and they know what the director intended for you to see on your screen. They want and accept nothing but the best . . . so why shouldn't you for all the money you already spent to get that display device?