SDFIXIT was able to help me with a laptop repair when I got in over my ability to complete it, and…read morehad it done in just a few hours. Kelly is a great man to fix your stuff!

Amazing service from Mike at SDFIXIT! Will recommend SDFIXIT…read moreto everyone! Having issue with the side button on my iPhone 13 so I called around to check pricing. Not only was SDFIXIT the least expensive but Mike explained everything about the part that would fix it and how long it would take to repair. Mike was extremely courteous, friendly, and thorough. I got a nice voicemail from Mike letting me know the part came in early. He included store hours and phone number. Took the extra time for info, not just the usual "your parts here" and that's it. When I brought my phone to the store Mike started by cleaning the button..... and that's all it took!! A bit embarrassing but what a quick fix and what a relief! I asked if I could pay for his time and he declined. He said just tell your friends.... So hey, everyone out there in Kitsap and Jefferson County and anywhere else close by... GO SEE SDFIXIT in Silverdale!

Recently went to a bbq for my friend birthday and my phone fell out of my pocket and cracked the…read morescreen. Phone company sent me here and they were great and had my phone fixed earlier then they said would be done. Also followed up with me after to make sure everything was working well.. If you have an accident like I did bring your phone here to get fixed

I don't write many reviews, save for a few glaring examples of either that the business is…read moremischaracterized, or it is extraordinary. In this case, it is the latter. I could drone on about what they fixed, etc., but the fact is that in my nearly 25 years here, I seldom get this kind of service. Every person there is great-respectful, honest, and sometimes even funny. They actually communicate with you and tell you usually within a half hour how long something will take to fix. And here's a shocker for Seattle, they'll tell you if they've encountered another problem that may take longer/and or that it wouldn't be worth fixing. The bottom line is, if I could build a large company that fixes devices, I would start with Jet City as the model, and build every store exactly like it. A successful organizationIt starts with the people it hires. They have that locked in at Jet City. Erik Oh, and btw, they have a bulletin board where you can tack a sticky note about how your phone/device got broken. It's ok to fib about it. That makes it funnier.

Had both our PS5's cleaned by Chris! He got us in and out in 2 hours. Very reasonably priced, would…read morehighly recommend for all your electronic needs!!

Chris is terrific...knowledgeable, honest, Great communications, what more could you want?read more

I have certifications in both Data Recovery and as a Computer Forensic Expert, so I am not…read moreunfamiliar with Data recovery. I had an Apple SSD out of a waterlogged Mac which a friend owns, which had priceless family photos on it, and I tried and tried to open using various tools, but I couldn't get into it. Online forums said it couldn't be done, and one private lab said they thought they could get into it for around $600-800. I took it to Sang and I have no clue how he was able to do it, but he retrieved the data in a day. For $100. I can't tell you how excited my friend was to get these pictures recovered. 5 stars isn't enough.

I had my iPhone 7 screen repaired here. The first one glitched out a week after I got it fixed (I…read morethink they didn't waterproof it, because it happened after I went for a jog and had it in a sweaty pocket). I took it back to them and they fixed it for free. However, when I got home I noticed that the start button and the camera weren't working. I think this is probably due to damage from being exposed to water when they didn't waterproof it. When I took it back to them, I left it with them thinking it would be free since they had caused the damage, but they charged me $75 to repair the camera and start button. Also, the new screen is noticeably poor quality. The whites are half as bright as my friend's iPhones, and the screen doesn't go full black - when it's off you can see the rectangle of the screen in a lighter black than the black of the phone. Also now I'm afraid of getting it wet.

I was having an issue with not being able to hear clearly through my iPhone 13. I took my phone in…read morethere without an appointment and they saw me right away. Took my phone in the back without hesitation and said I'll take a look at it. A couple minutes later, he brought me back the phone, tested it and it was just like a brand new phone! very clear. I asked them How much do I owe you? He said don't worry about it. It's on the house. How can you not like these guys?

Today I came in sick with a phone that would not work. I had assumed I would need to pay a minimum…read moreof 25$ , he was kind a very fast and fixed it with no problem, and at no charge! I felt like, after the miserable day I had that he turned it around for me. I appreciate you, and a good review was the least I could do to make my day better.

I just left the store the guys seem ok and they had good service. Make sure you get a price before…read morepurchase because they tend to over charge you on how they view you.

AV Mall location. Awful, deceptive service. They charged my young adult daughter over $300 for a…read morebattery replacement in a iPhone 11 without disclosing the price beforehand. There was also no price list in the store that we could visibly see. I went there to try and get justification. I argued that I know we're paying a little bit more for the convenience of being close, but Apple only charges about $89 and I didn't understand the huge price difference. He blamed it on my daughter for not asking about the price first. Continually talked over us while trying to dispute. He criticized her by telling her she should take better care of her phone (In my opinion, she's done a fantastic job taking care of her phone considering it's 6 years old and took this long to need a repair). He tried to make it all better by offering her a phone case for free. We declined and filed a complaint with Mall Management. He took advantage of a naïve young lady. Very predatory and very condescending. I'm not typically one to leave reviews, but this shady service was over the top. I'm hoping my review helps at least one person from getting taken advantage of. Negative 10 stars. FYI-There's a jewelry store a few doors down that said they would've changed the battery for $65.

To assist a family member across the sound with specific office supply requests, it was great to…read morefind this convenient location in Silverdale (5/28/26). Well labeled aisles, well stocked display areas that also provided various selections at reasonable prices. One stop and I was able to purchase everything requested. Customer service was prompt and efficient. I also signed up for their frequent buyers program and received a $10 discount off a future $40+ purchase. Thankfully, there are other Staples locations to redeem this at. But in my case, it'll be a return visit in Silverdale or the Bothell site.

I had been having trouble with my laptop computer. Called STAPLES tech support and was able to…read morebring in my laptop for a checkup, some updating, and cleanup. I felt the price was appropriate, the service exceptional, and the people willing and able to work with me. I worked with three different team members and each one proved themselves worthy of my visit. I am home now and everything seems to be working great. If you need assistance big or small I would encourage you to use their services.