This Tech CU branch is a great place for banking. Joshua and his fellow team members are professional, efficient and friendly- feels good to have confidence in a banking institution. read more

I've been a TechCU member for over 30 years. Tonight I was denied a $4K purchase DESPITE: - holding a 5 figure $ balance - providing all answers to security questions, e.g., date of birth, last 4 of SS#, mother's maiden name and amount of last purchase- $50 at Lucky - an excellent credit rating . I simply wanted to make a purchase using MY OWN MONEY!!!! It is an unreliable company and I'm changing for a better banking experience. read more

Mirna Franco was great to work with. Mirna helped me set up a new account and consider other high -yield savings options. Given how much sensitive information gets exchanged when banking, I felt my privacy was secure. Highly recommend working with Mirna when visiting the TechCu location on Bascom. read more

worst experience ever. Sent a international wire to my cousin in France, as a wedding gift. That wire never made it, two months in, their department can't trace the wire they sent. No information provided and their "investigation" might take months, I was told. Spare yourself the headaches use a more reputable financial institution, there's nothing special about this one read more

Two thumbs up for Mirna Franco, senior banker! She was warm, knowledgeable, spot-on for our needs, responsive, efficient and expeditious. Her relaxed style mixed with complete professionalism earned our trust and confidence. Mirna didn't try to talk us into anything or out of anything. She coached us as to the "hows" and "whys" of our situation but did exactly what we requested. Definitely an asset to TechCu and her clients. read more

This is the branch I prefer over all other local TCU options. I've never had a bad experience over the decade+ I've been frequenting, the team here is kind, helpful, and accommodating. The location is good too, it's next to some food options but the pricing at the Jamba Juice next door is borderline criminal. Go for the banking, skip the smoothie. read more

TechCU clerk was super friendly and highly collaborative. She did everything possible to accommodate my request, even going out of her way to provide thorough support. read more

They offer complimentary notary service for members, Nathan who helped me with notary was patient and friendly. In addition he also processed my international wire transfer which took minutes to complete. read more

I love Tech CU in general as they have the best rates and service! Recently I took out my second auto loan and the process from end to end was so seamless. Isiah helped me; he is so knowledgeable, fast and kind. Highly recommend! read more

I've always had great service at the TCU branch office here on Bascom Avenue. Today though I required documentation on a loan and the wire transfer of funds. My requests were a bit unusual, but Josh Giovanetti was patient, professional and cordial in meeting my needs. Thank You again Josh read more

I have always been happy with the service at the credit union, but Mirna Franco, at the Campbell office really exceeded my expectations and saved me a great deal of trouble. I was ready to close my account due to unrecognized ACH transactions. She researched the problem on the spot, finding and contacting the merchant! I was amazed at her resourcefulness and willingness to dig in to the problem! Please give her a bonus or promotion! read more

Mirna helped me extremely well. She was courteous and quick to transact my CD rollover and even gave me some extra insight. read more

I called to apply for an auto loan for an expensive sport vehicle model year 2014. Representative did not tell me they don't do loans for 7 years or older vehicles. They ran hard inquiry on my credit history, got a rejection, then tell told me it's "my responsibility" to read their website and know their auto loan criteria. I can not believe such bad businesses still exist, such a disappointment... so, I called my friend who referred suggested this credit union to me, and made sure he never ever recommends this place to any one. read more

Alondra was super helpful getting me my official check. It was a smooth process and she was extremely knowledgeable.

I had a virtual meeting with Sneha Sawant to go over my CD account. I had to use my lunch break for the meeting. Knowing that, Sneha had sped up the process and helped me with all my questions and concerns. We completed the meeting in less than 30 minutes. Finally, I had time for lunch and got what I needed with my bank. That was my 3rd virtual meeting with TechCU team, they were all awesome, knowledgeable and professional. I strongly recommend this bank. read more

Mirna was extremely helpful today. She went above and beyond. She got me hooked up with Zelle! read more

LaQuita provided excellent customer service over the phone today when I had a question about my account. Highly recommended.

Timely follow up and working with us closely till to answer any questions or concerns.

This branch is the best! The staff is super friendly, especially Alondra and Nathan. I highly recommend coming here!

The best branch. People are very friendly. Nice location. They have notary services too.

2 stars overall...5 for Nathan, 0 for Tech CU. TechCU "updated" their webpage a few months ago, which caused quite a number of issues across my many accounts. Nathan stuck with it and has corrected all the observable issues. If any more issues appear, I am sure he will get them resolved. I am still considering moving all my banking elsewhere, to be honest...why: The webpage "update" was poorly executed. My multiple accounts each had different owners, with different online access User IDs for each, however the "update" grouped them all under the "most recently updated" SINGLE user ID (which belonged to my ex...thus she ended up having access to ALL accounts instead of access to only the formerly shared account...while I had none). I am fortunate to have caught this before significant damage was done, she could have cleaned me out. Absolutely unacceptable to me that this "update" did not preserve access to each account to be just as it was before the "update". Shame on TechCU for such a bungled effort. read more

We were helped by Mark Hayden and we were amazed by his amazing customer service, consistent communication & above all a great new friendship. He helped orchestrate my first ever loan and he walked me through everything + more. Amazing job and a better individual. read more

Technology Credit Union - His contact information - Banks & Credit Unions Near Me - San Jose, California

exceptional customer service, usually no waiting, employees are experienced and very helpful.

Great service always! Simple easy reliable! I was able to complete my transaction quickly.

Great service and it always comes with a smile. This is the best branch in town. Their parking lot gets busy at times so if you are patient and willing to park a but further away it should be fine. read more

I have been a customer of Tech CU for many many years. I have moved out of the Bay Area but have kept my relationship with Tech CU. I had the occasion to stop by the Bascom Avenue branch yesterday. As always, their customer service was beyond compare. Nicole helped us accomplish everything we came in for and much more. We had some questions on different account types and she provided us the information and sent us on our way with documents providing the information as well. She was friendly, attentive and courteous. I have remained a loyal customer for so long because of the customer service Tech CU provides, as well as an easy to use App, ATMs, etc. One person in particular needs to be called out and that is Bob Tran. He has always supported our needs and gone out of his way to make sure our account is serviced at the highest level. Thank you to Bob and thank you to Nicole for yesterday. read more

I had to recind an offer on a home because this credit Union has more "stringent" requirements than the mortgage company. I believe these type of requirements is discriminatory and aiding to the homelessness in California honestly. I will be contacting the attorny general, you all should too. read more

I've been out the country for five months I needed a lot of things addressed with my account. I walked into Tech Cu on Bascom, Ms. Mercede Maxwell was very professional and pleasant in her interaction with me. She took her time was attentive, supportive, and very kind. All my questions and issues were taken care of within 10 minutes or less she was able to reinstate my card Pin number , print out a new card and help me get access to the technology credit union app. Highly recommend her she had excellent customer service read more

I am sorry to say but you cannot get a worse company. The people are nice who work there but the actual service is terrible. Good luck getting a ATM card sent to you. Then good luck getting the PIN. Then good luck activating the card after the second one has to be sent out weeks later. Good luck finding an actual in person branch without driving all over the place to get get your $$. Plan to spend 1/2 your day there trying to access your account. Oh yeah and good luck using the "tech" on the website to merely set up a branch appointment- that doesn't work either lol read more

Kudos to Ms Sonia Aldaz, for her patience and assistance in resolving a thorny ATM PIN disfunction and restoring access to two separate savings accounts. Some relatives were denied access to their accounts and three different branch offices in the San Jose area couldn't fix the problem that spanned across 72 hours. It was Ms Aldaz who painstakingly worked through the issue even engaging the third party security firm multiple times. Even after 3 subsequent access failures after the PINs were reset, and the proper processing time elapsed, she still stayed on the problem ultimately issuing new ATM cards (in minutes, not days!) and purging the corrupted data. Huge thanks go to her for her tenacious problem solving skills and world-class customer service. Mahalo for reading my review. read more

Everytime I have ever needed anything this branch has always been there for me. Today I really needed their help and they came through for me so quick I was astonished. Thank you Mirna so much!!! Been with tech cu since 2011 and will continue! read more

I just purchased a car from nissan of Redlands and l meet this credit union for the first time and I was about to get my own when this amazing lady by the name of Sneha Sawant gave me a call and I can assure you the rest is history. She called me on zoom put me on an online class walk me through and I would highly recommetn ms Sneha sawant to any one checking or looking for any information from Tech CU.This lady is patient knowlegable. read more

Sneha Sawant was amazing! She was very helpful, responsive, and patient with me. I was able to get my auto loan approved with a very good APR and set up within a week. The process was seamless from start to finish with Sneha's help. read more

I worked with Sneha for an auto loan and she was very helpful and responsive. I needed relatively quick turnover and along with their auto shopper service I was able to get the car and the loan all set up in about two weeks! read more

I urge anyone seeking a loan to cover a solar installation to use a different source. I have been waiting for a month for Technology CU to process the paperwork to remove the lien on my house so I can refinance my mortgage. Everything else has been ready to move forward for over three (3) weeks. Tech CU has been dragging their feet and until they do their job I can't close on this refinance. To date this delay has cost me over $1,000 in interest and since we are starting a month, that number is only going to increase. I can only conclude that they want to get as much interest as they can before getting the loan paid off. read more

They were pretty convenient and also offered me a very good apr inspite of me being new to the country. Sneha Sawant also onboarded me virtually and she had all the information and also helped me from start to end. read more

They deal with the now-in-bankruptcy PowerHome Solar/Pink Energy. They do the bait-and-switch interest rates, and apparently either hide details in fine print or rely on people that are unwilling to read their own contract so that they can increase your interest rate after a certain period. They have no email addresses with which to have a save-able conversation. Their conflict resolution folks are non-responsive. They farm out their dirty work to third parties. They just flat-out SUCK as a financial institution and are associated with ripoff/scam artists. Do NOT do business with Tech CU! EDIT: Regarding the payment deferral plan...they WANT you to do that! Know why? Because if you don't pay off 26% of the loan by a certain date, your APR increases SIGNIFICANTLY. Still think they're above-board? read more

If you are looking for any kind of loan, I highly recommend TechCU. Over the years, I have taken out auto loans and HELOCs at TechCU. Sneha Sawant is fantastic to work with, as is Charito Litonjua. They are both extremely responive to emails and phone calls. You will not be disappointed if you work with either one. read more

Very good service and quick response. Nathan did my service and gave me a good support. read more

The Campbell branch is truly amazing! The entire staff is friendly and knowledgeable, and ALWAYS eager to help. Personally I deal with Nathan Correa nearly every week and it is just what I need to start my weekend after a long week. This is the place to bank and these are the people you want to deal with. It's like going to your family. I applaud the Manager and the staff for being professional and yet warm and welcoming. GREAT JOB!!! read more