Got my new 2024 Subaru Forester from Ertle in January 2025. I have had nothing but an excellent…read moreexperience with them. From the professional salesperson at purchase and Brian from servicing Being able to see the video while my car was being serviced in a nice addition to see what they are doing with the vehicle. I highly recommend Ertle

EXCELLENT experience. After being stuck in a leasing nightmare with a NJ dealership.(never again!)…read morewe spotted a car at the Ertle pre-owned dealership in Stroudsburg. I can't find enough good things to say about their service, transparency and how quickly they put our deal together, all while taking that terrible lease off our hands! Alex was always ready and available to answer any questions we had. Steven in finance was so patient, thorough and friendly. We will definitely be returning for future purchases.

I've only been to the Jeep side of Gray, but with the service I received from Gray Jeep is very…read moresatisfactory. So I'm hoping that customers get the same thing with the Chevrolet side of the dealership. I've never had an issue with Gray.

We purchased a Chevy Traxx a few months ago; we were informed the oil change, air filter and tire…read morerotation were due. Everything was covered except the air filter -- so we declined the air filter; we would change it our selves. The appointment was made during the phone call for the following week; the car was dropped off; and then we were BILLED $136!!!! For the free oil change and tire rotation. The service member DISCOUNTED the bill to $99 after we reiterated --- YOU SAID THE SERVICES WERE FREE. DO NOT BUY A CAR HERE --- the SERVICE TEAM offers free services and then bills for them after you take your car in! Paulette Brown

Service department lacking. Went in for first oil change and a warranty item within the first…read morecouple months of ownership. I did not purchase the vehicle at this dealership. Abeloff does not do same day oil changes if you didn't purchase the vehicle from them. Would not allow a loaner car without a diagnostic evaluation that could potentially be hours long. After spending over $100,000 on a brand new car I find this completely unacceptable. The service writer was rude and condescending and stated that the service manager doesn't allow loaners no matter how long it takes for diagnostic (translation, you didn't purchase the vehicle in our dealership so piss off). I understand why Abeloff has such a poor rating. This is the first GM dealership that I've been to that doesn't do same day oil changes, I guess I'm used to 5 star dealerships and not bottom of the barrel dealerships. GMC should be ashamed of letting Abeloff soil the reputation of their flagship product line.

I Called ahead to scheduled routine GMC recommend service on my 2025 GMC Denali HD dually an oil…read morechange and tire rotation. I called because I have shown up to dealerships in the past and they could not perform a tire rotation on a dually. I was told on the phone they could rotate the outer four tires. I said ok that's fine. Drop it off. Get a text the next day that it was ready to pick up. The tires had not been rotated. We spoke to three service personnel. They could not perform the service because they could not just move the tires around on the rims. They have to remove them from the rim then remount them. If a dealership can't perform recommended service on a certain GMC vehicle models they should not be able to sell and make commission off that type of vehicle! I would like to note Jenny was understanding and helped as much as she could.

I could not be more thankful to this place for what they did today. I was in a horrible position…read morewith my car's tire catching a razor blade, they went out of their way to help and get me on the road. They went above & beyond, treated me with such kindness. #blessed Thank you again, truly.

I recently had a tire repaired at Kost Tire and Service Center about two months ago. Today the same…read moretire went flat. I was able to get into the shop, and they replaced the tire under a newly purchased warranty for $25. The staff was friendly, Knowledgeable, and made sure J understood everything before I left. The service was excellent. I would recommend them to anyone.

I just spent over $3100 of my saved moving money for a squeeling issue. I brought it in cause it…read morewas squeeling while driving and less when turning... also on/off at braking. I also asked for an oil change and inspection plus diagnosis/estimate for the camera, left wheel buttons, and steering wheel heat (all broken for 4-5 years). I sat there from 2pm to 5:15pm and went ouside to see my car on the riser, all wheels off, and the mechanic was stumped as to why the brakes were not working now. They charged me $800 to fix that and they said fixing ebrake was just cables and would be another $800 but I had to pre-pay parts ($400). They gave me a loaner then called at 10am next day saying they brakes just needed to be bled more and its ready. I brought it back for ebrake and Paul brought me a photo of the wheel base I think showing a 6-7" open crack and said they needed to replace both rear ones plus other things (I didnt get a written format of this assessment or quote or that photo and wish I had). They gave me a loaner to take home for a couple days while they fixed this. I picked it up, but they forgot to do the oil change and inspection so I made another appointment for the following Saturday (this past Saturday). Last Tuesday my AC/heat went off. It has been turning off since last year, but I usually get it back on by manually turning ac clutch with hand, pulling out/in the ac clutch fuse and another related fuse, then reset Uconnect and it has always come back on... not this time. I changed my appointment to Friday 8am and took PTO to get this done plus have longer weekend due to rain coming all Sat/Sun. I sat there for 4 bloody hours... around hour 3 they said its $625 for resistor replacement. I say okay... still waiting. Hour 4 I insist on answer and he says the resistor didnt fix it so they pulled that and dont know whats wrong. They said they have to escalate to engineering which will take a few days total, but Id hear from them next day (Saturday 5/23). Ive heard nothing and have no AC or heat. Im not a native here in PA and have been everywhere in the Milford area with no luck finding anyone competent and fair. I dont have evidence that photo was my Jeep, but Ill never know and now Ive used $3100 of money to move so I can have a room for my terminal brother who is in adv. heart failure to live with me. It took forever to save that and now I am so depressed and mad thinking they just scammed me out of thousands I didnt have to spare. I also take my ESA dog with me everywhere... I cant go anywhere without him when its hot now so we will be stranded on those days.

I love bringing service to this dealership. The workers are always helpful and compassionate to…read moreme, and to others I've witnessed. The wait isn't long, they get you in and out without delay. They work with you with offering ways to complete a task that might be shocking in the price of the work. They make sure they explain everything to you, without the customer feeling any type of pressure. They make sure you're comfortable while you wait, by having snack, drinks and a big screen to keep y you occupied while you wait.

These guys are great! I called them on Thursday evening, 5 mins before closing time, due to…read morefrustration with my local dealer. Mike Young (one of the managers) quickly sent me a detailed offer and answered my questions immediately and honestly. I filled out some paperwork (remotely) on Friday, and picked up the car on Saturday (today). Wayne Davy was very helpful as well today, getting us set up on the app, handling paperwork, etc. The finance team was efficient and personable. They gave the best pitch I have heard for an extended warranty (though I still didn't buy it). Also.... The price Abeloff offered me was much better than my local dealer; Abeloff's doc fees are reasonable; and they didn't try to stick me with a bunch of extras I didn't want. Overall this was an excellent experience. Although I live more than an hour away (in NJ) it was worth the trip. (For NJ residents - they seamlessly handle registration, taxes etc. for NJ). This was a much better experience than my local dealer, who wanted more for the car, were not forthright about the size of current financing rebates, charge an exorbitant doc fee, and insist on adding "extras" that the customer doesn't want.

Just dealt with Ryan in the service department , drove 60 miles one way to get a proper diagnosis…read moreand repair.The service department was polite,professional,quick and honest in fixing my car and getting me back on the road.2020 Kia Sorento S with 87k miles and still going strong.