I had the most incredible experience at the UPS Store while shipping a plant from Las Vegas to…read moreMissouri for my mom with Malkit Kaur. I've never encountered customer service quite like this before. Malkit went above and beyond--she packaged the plant with such care and thoughtfulness, it honestly blew me away. She took the time to protect every inch of it, making sure it would arrive safely! You don't meet many people like her these days--genuinely kind, meticulous, and truly invested in doing a great job. I'm honestly at a loss for words because her service was that outstanding and incredible. People deserve to know how amazing she is, and I hope her effort is recognized and appreciated. She made a simple shipping errand feel like a five-star experience. Thank you Malkit for being so amazing and helpful but most of all so caring towards me and my daughter! UPDATE: Also, the plant got there safely and in perfect condition!

Yay, there's a brand new UPS store that's very convenient to my daily route! I know they seem to be…read moreeverywhere, but this is located in the brand new shopping center across from the Walmart off Blue Diamond road. I seem to be coming here almost weekly to drop off return packages for Amazon, and I cannot speak highly enough about the staff and service. I'm always greeted with a warm smile, and the staff here truly goes above and beyond. Fast, friendly service -- what's not to love?

A new person was helping me. I did not recognize anyone so I'm not sure if they are under new…read moremanagement. But everyone was nice and helpful and get my packages out. I was able to choose the most economical shipment method.

Came in to inquire about mailboxes and had an amazing conversation with Dru who was knowledgeable…read moreof the products they offer! The store is also clean and welcoming!

If I could give this location a 0 stars, I would. Let me start with this:…read moreI came in before bringing in my packages - I asked the store manager [Toya] if she would be able to pack and ship server hardware. She said yes. -- So I went ahead and brought tens of thousands of dollars worth of hardware out from my very-hot-car into the Walmart, went through all the paperwork, and then was told that they cannot provide me any form of receipt or proof that they have received the items for packaging due to low staffing. I understand that due to low staffing, one cannot pack the items immediately, that's fine, but I cannot reasonably be expected to leave 30K worth of equipment to a complete stranger WITH NO RECOURSE OR PROOF beyond "Take a photo" or "Take my card" which gives me no proof of what was provided to FedEx. If you cannot pack the items immediately , and cannot accept the items without packing them immediately, fine, then WARN CUSTOMERS before making them lug everything in and fill out all the paperwork. Additionally, I went to the Flamingo Rd location as suggested by Toya and they were able to provide me a receipt WITHOUT PACKAGING IT FIRST. Which means that the whole time Toya was just lying because , assumably, she did not want to do her job. Horrible Experience. Horrible location. Do not patronize unless you like being treated like the dirt under a shoe.

I'm always getting an excellent service here!! They will help me for packaging, and notary…read moreservices! Highly recommend.

Why this location? The one really close to Home closed, so…read moreit's this one that's on the way to work, from my route, using the 215 freeway. I finally have the maximum amount to turn in for Toner recycling (10), but today, I went here for the minimum purchase, so I opted for two items, permanent markers and hilighters- both Office Depot branded, at $11.69, including tax. Good thing the store opens at 8 am. Convenient, easy-peasy. Next week, I'll be turning in the toners.

I was in the market for a new lanyard and they fortunately had what I was looking for. While…read morebrowsing I did spot a reasonably priced desk that I wouldn't mind purchasing once my current one is worn out. They also had a couple desk chairs that were reasonably priced and several desk chairs that were extremely overpriced. The customer service was OK and I can see myself returning the next time I need to purchase or replace a home office item.

Amazing work all around! Staff were really friendly and helpful on deciding what I wanted for my…read morecar. Tint came out perfect with no bubbles, I would 100% recommend this business for all your car tint needs!

Called 2/15 for an estimate spoke with Kylar, he had amazing customer service. Scheduled me to come…read morein today 2/17. Upon arrival I met the location manager (bryan, Brad or something like that) we checked out my car confirmed the estimate for a Tint in all windows & a small vinyl stripe on hood. His customer service at that time was great. I sent him the art for what I wanted (see below) I asked how I would know that what I want would be put on he said he would communicate with me via message through out the day. I explain to him that I am in the Tax industry have clients on the hour, so I would not be back till late in the afternoon and he had all day. He said perfect. I dropped car at 8:30am. I received the first text about the artwork at 1 pm. The artwork did not look like what I wanted but since I have experience with vinyl cuddles I understand that the phone will not be exactly the same and that it would need to be thicker. So with that point I went back and forth more about the layout of the text and spacing. I got a photo of artwork from them at 3:05 pm I was with a client at that time so I responded when I was finished at 3:35pm with changes because they still were not understanding what I wanted. Add that time I received a phone call and a text saying that the vinyl was already applied to my car. I am medially had my blood boiling because I don't understand how somebody could put something that needed approval on somebody's car prior to the approval. The manager stated that he approved them to do the work on the car so that way I would have it done today. I could get one in to get something down for a client on the same day but as a business owner I would not be okay with the waste of product, wasted labor, or upset client. I immediately went to the shop looked at the car if it was the artwork I wanted then yes it was done nicely. However the font is not what I wanted the layout is not what I wanted and the vinyl was placed in the wrong spot not the spot that I and the manager had discussed in the morning he had agreed for it to not surpass its own point of the headlight. I told the manager that they did a good job on applying in but I asked him how they could proceed with the work without an approval and I expressed that I was extremely upset over it. My husband passed away and this is his vehicle and the decal was a tribute to him it's a very precious vehicle to me and my family which the manager knows this. So I apologise for not taking it so lightly. Not to mention I spent $700 so I don't feel that there is a need to rush so much. I also think that he should have responded differently to mine noticeably upset self. He just said what do you want me to do. That he's the manager and can do whatever. coming from a business owner and longtime manager I don't really ask the customer. you do you just do whatever you have to do to get it right. The tent appears nice from afar but I have noticed some marks on the car windows that appear to be scratches in the tent I asked the manager about it prior to leaving just I wanna have any issues he said that it's moisture that should dry up but it definitely looks like scratches in a tent he says to wait 30 days I'm not gonna wait 30 days if it looks the same in a couple of days I will be visiting a different location. I really do hope that somebody reaches out to me too at least after a discount or something. I own and operate multiple insurance and tax offices and I was really hoping to have a great experience so I can refer to these locations as well as a CarMeets but I really don't know how people would feel about this situation which nobody should be in. Update to top it off my card was charged twice ‍ Call Summerlin location hoping to hear back from management. I'll update my review after speaking with them

service requested: i needed to send something the fastest over night mail within my budget. I…read morealready sent one mail previously through UPS and they still had the info which is nice i dont have to repeat. THey have time slots on what's available based on the location where you are shipping it to. I choose what's great for me. quality: they provided the envelope and the mail slip that's included in the overnight shipping. value: i think it's good to have several options for an item to mailed out to at the closest time within your budget, that stood out to me a lot. I liked that.

Avoid, beware. Asked for least expensive parcel, meaning regular us postal prices. She…read moreautomatically chose FedX for small boxed item for $16. NO Thanks. Went to post office and paid $8.95. So ridiculous they tried to charge more.

I came in today at the last minute and Lori took me in right away…read more I was there for a very challenging task which was asking them to edit a legal profile (pre-formatted). Lori was very patient with me and tried many different ways of editing. Although we can't get it accomplished by the end of the day, I still very grateful for the hard work she put in and the willingness to help. Definitely recommend this place.

As a small business owner I value reviews. My experience with this franchise was not the best. I've…read moredone business in the past with a different Minuteman Press franchise which is why I chose to do business again with the company. I'm not going to go into all the details but this particular franchise should definitely work on customer support. Your clients should not have to reach out to the business in order to get an update on something they have already paid for in full. You should take full responsibility for orders that were incorrect and not try to charge the customer again for your mistake! I've reached out to corporate. Hopefully they can resolve my issue!

Jordan and his team went above and beyond to ensure that we had HIGH quality graphics for a huge…read moreevent in Las Vegas, where the visibility of graphics by a high footprint on location was crucial. Not only did Jordan deliver on time and in the utmost attention to detail, but when we needed a specialized detail included in the design of our signs, Jordan innovative a solution on the fly and made it work. Would definitely come back.

Thanks for your assistance and great work printing my art prints! You guys rock, looking forward to…read moremore business with ya'll!