I'll second Peter C's review…read more.. I needed: an oil change, a new chain and sprocket, a front fork seal changed, and my suspension adjusted a little, and a general overview of the bike... I also wanted a set of tires put on that I bought elsewhere. Sean was willing to do the rest but got rude about the tires and wouldn't install them... Cmon man, I am paying you hundreds of dollars for all of that work... you already have the wheels off to complete the other maintenance tasks...I am buying all the parts from you (except two) and paying you for the labor. I understand having principals but it sounds like he is losing more than my business over it... I'll take my money elsewhere, now and in the future.

All I needed done was have my rear tire mounted cuz I bought the tire online for cheap and a good…read moreprice.. I was going to even take the wheel off and bring it to them so they don't even have to touch my bike.. The guy asks me " why would I mount the tires for you you didn't buy tires from here" I said to him because your a bike repair shop an a business and I was paying you to do it.. He still refuses rudely as I chuckled and said whatever later.. Most aweful place for help.. Do not call them an I definitely do not refer them to anyone.. Your a business tk help everyone and make money.. Well see how your business holds up bud.. If I could do negative stars I would..

I traveled from Lincoln, CA--about 80 miles--to have the 18K service done on my '21 S1000XR at…read moreOzzie's BMW Center in Chico. After contacting several BMW‑certified shops closer to home, Ozzie's straightforward communication stood out right away. The shop is now run by Jessee Auer, carrying on the legacy his grandfather Ozzie started some 50 years ago. And you can feel that history. This is a family that rides BMWs, knows these bikes inside and out, takes pride in doing things the right way, and treats customers fairly. That's how you stay in business for half a century. Throughout the process, the team was professional, honest, and respectful. They gave me clear, experience‑based guidance on what service was actually necessary, offered solid maintenance advice, and even saved me money by steering me away from work that didn't need to be done. Their integrity and technical expertise showed at every step. From here on out, all my bike's service will be done at Ozzie's. It's refreshing to find a shop that combines deep knowledge, fairness, and genuine care for both the rider and the machine. Ozzie's BMW Center is one of those rare places, and the 160‑mile round trip was absolutely worth it. Ozzie's is the real deal.

These guys are awesome, good old fashioned personal service and integrity! Worth the trip to Chico..read more

Chase, the parts manager for Glende Polaris of Chico went out of his way to help us return…read moreexpensive electrical parts to Polaris. These parts were ordered by someone who, it turns out, was not an authorized dealer. Chase was patient and understanding, spending time and energy being the go-between for myself and the Polaris Company. He saved us thousands of dollars and there was no financial gain for himself or his company. Davney G. Quincy CA

Highly recommend if you're looking for good deals and genuinely friendly staff. In an industry…read morewhere salespeople can sometimes come off as pushy or arrogant, this place is a refreshing change. The team at Glende treats you with respect, answers your questions without pressure, and makes the whole process feel easy. It honestly feels more like buying from a friend than dealing with a typical salesperson, and you leave feeling confident and satisfied with your purchase.

Sold them a bike with less than 2000 miles low balled me telling this is what they sell for at…read moreauction I look after I sold it and found the price he gave me was for a bike with 6000-8000 miles on it. Harley Davison motorcycles are nothing but junk to heavy and don't handle well over priced.

Bruce, the manager is professional, friendly, calm, and kind. Never pushy, or rush things. Willing…read moreto work with me on getting the best price. One of the best experiences. 100% recommend.