I am very impressed with the customer service at Temecula Hyundai. I love my 2013 hyundai sonata!! Thank you so much Jason Mershon, you were very helpful and informative and made my car buying experience much easier and enjoyable. I was able to tell him what I was looking for and the kind of payments I needed and he got it for me. Not to mention the follow up to find out how everything is going. I wish more places cared about their customers this much. read more

I've bought two cars here and am very happy overall. I love my sonata and if I buy another new car it will probably be another sonata. With service, I get my oil changed regularly with both cars so I have made a few buddies in the service department. Carlos is the man, there a bunch of other cool people in there but Carlos is my go to in any occasion. He is awesome, easy to talk to and very helpful. So 5 stars all the way around so far. The only complaint I have is that it always seems to take 2 hours to get my oil changed, and that's if I had an appointment. To me that's just craziness and the reason for my 4 star review. But I still love this place I just think 2 hours is insane read more

Love the new service hours. Now I am able to get work done on my car and not have to leave work early. Ended up leaving my car over night and needed a ride the next day. The courtesy driver was a nice kid and professional. The reason I didn't give 5 stars is because they told me I would get a call when my car was done, I did not. Also, I asked for a price for a replacement wheel cover and I had to go back and ask what that was. read more

Outstanding people at this dealership. This is our second vehicle we have purchased here, and we are completely satisfied. We gave John Cloud a call on a Friday, and stated what we were looking for. The next day on Saturday on 11/21/2015 we went in, John Cloud already had a vehicle ready for us to test drive (SE Elantra). We loved it, went in and made a deal in a reasonable time frame, they were a little busy, but they did make the best effort to get us out without wasting time. I like that they listened to what we were looking for...Will definitely be back in the future when the time comes for another vehicle. read more

Just purchased a new car @ Temecula Hyundai and my sales agent and the financing staff worked wonders to get me a car and a loan that fit my budget. I would definitely recommend this dealership to anyone and will definitely buy another car from them! read more

We had an issue with the navigation system in our 2013 Genesis. Gabriel worked with the factory to get it replaced free of charge (except for labor) even though it was out of warranty. We were very pleased Gabriel has always been helpful when we need service. read more

2 weeks after writing my very disappointing experience with the service dept, David reached out to me to personally apologize on behalf of his team. He took full responsibility and promised to make things right again. During my conversation with David, I had mentioned to him of the scratch on the navigation screen of my 4 month old car. He asked me to come by the dealership so he can assess the damage. 2 weeks later, he informed me that he would be able to replace the screen. I am glad to have spoken to David. He kept his word regarding fixing all the damages to my car. read more

I have a Hyundai Veloster that has had a reoccurring problem with the front and back passenger side windows not rolling up. Two times I have taken it to this location to have it fixed and it has always been covered under warranty due to it being a manufacturer error. This last time though I asked if I could come in several days before my appointment because it was scheduled to rain and that wouldn't have mixed well with a busted window! I spoke to Carlos in the service department and he said to stop by and he could try to fit me in between appointments. My boyfriend took the car in, only waited an hour and was told it was actually a problem with the fuses which isn't covered under warranty. However, they fixed it anyway and told us not to worry about the charge! So happy I chose to take my car to this location, very pleased with the customer service and with the work done to my Veloster. read more

Collin is the best! Took my car in for a service and he was friendly, fast, & efficient! Everyone in the drive is friendly & happy to help. Collin explained everything along the way & kept me updated the whole time my car was in the shop. Great job Temecula Hyundai! read more

Randy was great. He is the sales person you hope to get. Worked with us and made us feel at home. This dealership compared to the others was overall the best experience buying a car. Thanks Randy!!!!! read more

Boyfriend and I purchased a 2018hyundai Electra in December... I feel as though we didn't get what we paid for! We were presented with one version of the car and now a month later I'm seeing all different versions and wish they would have told us there were more than just two models to choose from. Pretty stupid... almost want to return the car and cut ties if it didn't affect my credit. Never would I recommend them to friends or family. read more

This experience happened back in Feb 2016. My 2003 Hyundai Tiburon GT was about 225,000 miles and with 100mile/day drive, I have decided that maybe its time to let it go. I was looking a daily driver that would fit family of 5 with decent room to spare. I decided to stop by at Temecula Hyundai and was very HAPPY with it. I just want to thank the salesman, NESTOR AGAGAS, for the services he provided. He showed me around with no pressure to buy and even had me test drive the 2016 Hyundai Veloster Turbo (my dream car). He even gave me discounts which I was not aware of. Unfortunately, due to size of family, I was not able to finalized the transaction and Hyundai does not seem to have the car I needed at this moment. Even though the deal did not go through, I want to give him thanks for being honest with all the offers. I hope all salesman are like him (honest and no tricks). Will be looking for an SUV soon, maybe a Santa Fe SPORT or Tuscon. I will not hesitate to comeback at this dealership to buy one. Thanks again. read more

Purchased a CPO 2015 Genesis last week from Temecula Hyundai. First, let me say that everyone at the dealership is friendly; but I had some issues with the sale that I think everyone should know about. I worked the deal with the internet Sales Manager Anthony and we came to an agreed upon deal concerning the price of the car and the amount I would receive for my trade in. We didn't get to he paper work in finance until after close of business as I got a late start. Unfortunately, being tired from work and I guess a little naive to assume that all would work smoothly, I noticed the following morning that the purchase price of the car was not the price Anthony and I had agreed upon. When I called to inquire, I spoke to the person who prepared the finance paperwork, and I was told that the increased price included a few for the CPO. This was not listed as a fee nor was I alerted to the increase before hand which I consider to be bad business practice. In addition, we were not able to get the navigation system to work as it was missing its SD card. Well, to make a long story short, here I am one week later and I still don't have a working navi. Hopefully someone at the dealership will read this and make it right. I complained at the dealership, but to no avail. In my mind, I should be comped something for the inconvenience. Update 7/5/16 Met with my salesman Anthony, the Sales Manager and the General Manager today and got the navigation system operational. In addition, the dealership comped me a tank of gas for my troubles (yes I was empty). As I mentioned above, everyone at the dealership is very friendly and did their best to make things right. Thanks Temecula Hyundai for you diligence at rectifying my navigation system issues. read more

In short, NEVER COME HERE. They are thieves and dishonest with rude sales managers and lazy salesmen. My journey with this dealer has been way longer than it had any right to be. In August, I purchased a Hyundai Sonata from Randy. He said that the second key was still with the previous owner, and that he would get it that week and then call me for me to come get it. Two weeks later, still no key. I call Randy via his business card, he said he'll get right on it. Two weeks later, still no key. At this point, I continued to call him about this key. Eventually, I actually went into the dealership. I spoke with Randy and their sales manager (I don't remember his name otherwise I would put it). They said they would order a brand new key from Hyundai immediately and call me when it came in. It's now November. Last week, I stormed into the dealership prepared to get my key. Lo and behold, they literally had not ordered the key, and they hadn't gotten the one from the previous owner. I spoke to Paul, the manager of their Part department, who was literally the only good part of this entire experience. That man deserves a raise. He said he would order the key and that it would be in on Tuesday. On Wednesday (two days ago) I went in, and the proverbial key was there. Paul set me up with an appointment today to get my key programmed to the car. Everything was great! I would finally have a second key. I came in today, and they were obviously stalling, not doing the key programming. Eventually their sales manager, Brad, came over to talk to me. He literally tried to shortchange me! He said there was no paperwork about the key, and was saying he would talk to the manager on Monday, which is sales language for "you're not getting your key". I was very polite and professional until this point, and after being able to see the actual key and have the service appointment, I wasn't having it. After he was extremely rude and condescending towards me, I finally won out and got my key. NEVER come to this Hyundai dealer. They're a bunch of swindlers, liars, and thieves. Go get a Honda or LITERALLY any other car, as long as it's not from here. read more

I just purchased my vehicle from Temecula Hyundai and I could not be happier with my entire experience. I worked with Woody, Jose, Richard and Dave and they all made me feel very comfortable about my purchase and answered all questions I had. They did not play any back and forth games nor did they try to push me into a car I did not care for. This dealership has amazing customer service, confidence in their product they sell and do not pressure you to make a decision right then and there. They are extremely personable and set a great example of how the car buying process should be. read more

I have to say I was very hesitant buying a used car from a mainstream dealership as my last experience was far less than satisfactory. However, after several hours of searching for what we were after elsewhere with no luck, we reluctantly ended up here. My experience with this dealer was redeeming. Our salesman was helpful in that he understood right away what we were after and never tried to steer us from what we wanted or "up sell" us. He definitely showed that he valued our time. They gave us more than we had been previously offered for our trade in vehicle which was a nice surprise. When we went to sign contract, it was fast and enjoyable even. The man in finance was funny, pleasant, and patient to answer my questions. They took care of small extras like extended service care which really blessed me. There isn't anything I can complain about with my car buying experience at Temecula Hyundai. read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

I knew it was a good start in the a.m., when I was immediately greeted by the service tech, without even looking up my name, he was ready to go and knew why I was there~ He also explained there was an A/C part re-call and if the part was there it would be repaired while waiting for my first complimentary oil change on my 2017 Elantra (leased) while I was pulling out my "coupon books", he kindly explained and even detached the coupon for me explaining the difference and what needed to be done, ( i thought the tires should be rotated with each oil change but he kindly explained that every other change was good for the rotation and I could use the coupon for complimentary service) THANK YOU Carlos!!! You were very kind, courteous and made me feel valued not like I was an inconvenience. Each time I have been to Temecula Hyundai I have been treated very kind, with patience and respect as a valued customer, which makes a huge difference in dealing with vehicle issues. Your waiting area is very clean, very comfortable and the complimentary coffee and water is a huge plus!! so, it makes waiting a lot more comfortable and the time goes by quickly. (we started out with Gosch Hyundai in Hemet and would NEVER recommend them to anyone, their service was phony, no integrity and their neglect in returning phone calls is pathetic. I had left 5 messages in 3 days for DMV services and finally had to become insistent for a phone call to be returned, with very flimsy excuses for not returning my calls ("no one wanted to handle it". she said~ really!! ) I am soo glad I traded in a 2016 Sonata i felt pressured into leasing from them and Temecula graciously received it and we did a trade-in for the 2017 Elantra. Yes, I would highly recommend Temecula Hyundai for anyone!! (this is my 4th Hyundai~ i purchased a new one in 03 (Elantra) and the difference in 13 years is phenomenal !!!) Thank you once again Temecula Hyundai for outstanding service all around!! read more

I've been having my car serviced here for about two years. Every time I've come to this location, I've been greeted with a smile and a "how's your morning going?"... sometimes it's the little things like that in customer service! In addition to the friendly staff, the location has plenty of beverages, food, and entertainment to keep you busy as you wait for your car to be serviced (even a kids room to keep your kids busy!). I love this dealership! read more

I have been car shopping. I kept seeing the ads on the Angel baseball games for the new Hyundai Kona small SUV. Every time I eesearched them on my cell phone a pop-up would come up saying get a $40 gift card for test driving a new Kona at Hyundai in Temecula. So I went ahead and signed up on my cell phone. It prompted me to put in my phone number. I then received a text from Hyundai in Temecula with an offer to walk in for a test drive to receive my $40 gift card. We drove all the way from Riverside to Temecula. Trevor helped us and my hubby and I both drove the Kona and we also looked at the Ioniq hybrid. Trevor mentioned I should have printed out the offer. There was never an option to print it. He talked to someone there and I was told I would get my now E gift card by 2 days. Today is day 3 and still nothing. Trevor called me today and I told him I had still not received my gift card. He said he would check into it and let me know. I never heard anything. Very disappointed in the way they run their promotions read more

Terrible service and below par dealer. Had my car towed in for a blown tire and it took forever for such a simple repair. Tons of issues with the whole process there, I won't go into details just save yourself the pain and pick another Hyundai dealer. Service writer spent the first 5 min of our conversation telling me what the dealer wouldn't or might not be able to do for me. As I waited and waited I walked the lot and there were almost no new cars and zero selection on the lot. Can't imagine trying to buy a car there. Looked more like a used car lot. The lot is so tiny that there was no where to offload my car for repair. When I finally got my car back after the new tire was installed they didn't even bother to wipe the tire lube off the rim. After having the car for 2 DAYS they couldn't be bothered to take 2 min and wipe off the rim they made a mess on. God forgive you if you ask them to wash it. They will give you a looong story about the drought we are no longer in and it's total bs. They are just trying to save a buck at the expense of customer service. I never had these issues with Hyundai in riverside. Go there instead. They are faster and still wash your car. read more

The worse costumer service. I have been with Hyundai for past 6 years. This was my first time going to this dealership for checking an issue with tire pressure sensor . They charged me full price on everything and didn't consider its a lease car under warranty..... read more

They ask customers to leave a yelp review.... Okay, they asked for it. I have been a customer for over 6 years and bought 2 Genesis vehicles from this dealership under the previous GM Dave. In the last year, they have lost a cash deal on an Elantra and today a lease trade in for which would of been my 3rd Genesis vehicle from them. Please let me make this clear...... it's NOT there floor sales guys nor there service department. Israel in sales and Carlos in service are top notch A+ always going above and beyond for there customers. The dealerships problem is the 2 gentleman Brad and John that sit behind the glass, punching in the numbers. Whom don't seem to realize or care that the customer can hear what rude uncustomer like words they are saying about them. So I hope the current GM reads this review and sees that by leaving those guys in charge, he is losing business and loyal customers. It sounds like I am not the only one to experience the rude behavior. read more

Great service! Knowledgeable staff and even better, took the time to ask probing questions to see what worked best for our family. highly recommended! read more

I purchased 3 Sonatas from this dealership. I have had some issues but the service manager Gabriel, who does not work there any more was very helpful and always goes above and beyond to get things done. My last Sonata was a 2014. It had nothing but issues and problems resulting from recalls. Each time I get a letter from Hyundai, I call make an appointment and take time out of my schedule to go wait for 2-5 hours to fix the issue. So far Hyundai had had 4 recalls on this car. The latest was due to a previous recall work that they performed on the engine. I called and made an appointment for Sunday 03-17th at 10am. My son took the car and was checked in by Dominic McDowell. Initially when I made the appointment I was told it should not take more than an hour. When my son got there he was told it will be about 2 hours unless he chooses not to get the car washed. Later he was given a list of things that needs to be done to the car totaling over $400. My son asked to replace the gear knob because it was getting stuck and as a result the key would get stuck in the ignition. Dominic told him it would be $32 for the knob and $30 labor. My son called me to tell me that. I asked to speak to Dominic. I told him that it was my 3rd Sonata and that due to the multiple recalls and the time we keep losing from work to take the care there if he could only wave the $30 labor fee. Dominic said no. I asked him again if he can make an exception and he said no again. I told him considering this is the 4th recall and that we were told the repair would take an hour but now we are told it's 2 hours if he can waive it just as a courtesy he still refused to. He did not make an attempt to say will let me try, let me do this or that. It's $30. It's not gonna make or brake my bank. But the idea of no customer service for a loyal customer who purchased 3 cars from the same dealership and you stand your ground for $30 is unacceptable. Not only that, while my son was waiting they started talking to him about trading the car for another one. I honestly had that discussion with my son and we were planing to go next Sunday when my son is off and trade the car for another one. We are probably going to do that but never ever again I will go to your dealership. Keep in mind it is much closer to me than any other Hyundai dealership. So I hope your $30 is well worth it Dominic. You do not know what customer service is. I bet if Gabriel was still there, he would have done it in a heart beat. Too bad though. read more

Thank you Israel Sanchez. You have taken great care of all 3 vehicle purchases we've made. We can't say enough about how wonderful you've been and how far you've gone to be sure we leave happy. The best salesperson there in our opinion. Thanks again for everything. read more

Amazing!!! Great customer service and a wonderful experience! Worked with Trevor and Pablo and they were both awesome! Both very nice and professional, got me I got me into the car that I wanted at a great rate. Even as a first time car buyer, they got me a fantastic rate at the monthly payment that I wanted! They also added gap coverage and protective edging to the car, which I was super happy about and not expecting! They also don't pressure you into buying a car right then; they were fine with me thinking about it and coming back the next day. Other dealerships certainly did not do that. I was very pleased and would definitely come back again! read more

Worst dealership ever. Added items to invoice not discussed and not even on the vehicle. Don'r return email or phone calls after sales. Leave paperwork on desks for weeks. Avoid at all costs! read more

I purchase a new 2017 Hyundai Sonata plug in hybrid. It is a great car so far but I wish I purchase it somewhere else. Jose Vegas was my car salesman. He is nice, not too pushy and answer most of my questions. He didn't treat me like crap because I was a woman. I negotiated my car by out the door price with several dealerships in the area. They agreed to beat the other dealerships. However, after agreeing to a price and shaking on it, they took back the price because I didn't qualify for a certain rebate. The rebate I didn't qualify for is the competitive car owner rebate, which means if you own any car other than a Hyundai. I owned a Kia, but they reject it because Hyundai owns Kia. So, if I can't get the competitive car owner than I should qualify for the loyality rebate; however they won't give me that either, which is completely unfair. I should have walked out then and there. They agreed to take off another couple hundred dollars but it not really worth it since the rebate was $1500. They took a long time to get my car ready for me and did a crappy job taking off all the tape, plastic wrapping, etc. The driver foot mat was poorly placed that it kept rolling under my feet when I drove it off the lot. I had to stop and fix it. Jose did call me several times to check on me but I was too angry to talk to him. I took my car to get the first oil change. I register the appointment online through blue link. It was fast and easy to use. The downside is that it says online that the first oil change is complementary. So, I went in thinking my oil change was free. It was not free and I had to wait 45-60 minutes to get it done. Within 30 minutes of waiting they came over to me to tell me it was not free. I told them that I purchase the car here and it was my first oil change. She said Temecula Hyundai doesn't do that. So they charged my $40 for an oil change. If I went to Hyundai in hemet, it would at least come with a car wash. read more

Emily was excellent and worked very hard to make the deal work. I bought with essentially zero down. When I got to the paperwork person, she loaded all kinds of crap I didn't need into the contract to the tune of about $4500. Of course paying over 6 years, it's very small...but give me a break!! She didn't go over the contract by line item and I missed all the extra warranty garbage (MY BAD). Now I'm stuck paying for junk I'll never use. Good dealerships don't play these games. This is NOT a good dealership. The vehicle is great, the dealership sucks. read more

Made an appointment to test drive a car from this dealership based upon information on their website. I called the day before to confirm that the vehicle was available and told it was. Made an appointment for the following day, since the dealership was a 42 miles away (84 mile roundtrip). Before I left for the dealership I called again to confirm availability and was told that the car would be ready for my test drive. When I got there, they told me that they had just sold the car and didn't have one for me to test drive. I asked to speak with the manager and found him even less interested than the salesman. read more

Fraud Central in the service department. Warranty is a joke. They will insist that none of your car problems can be recreated and nothing is wrong, there are no noises or malfunctions that they can identify UNTIL your warranty expires, then suddenly they can hear exactly what you've been complaining aout all along. Don't make the same mistake i did. Total misrepresentation. Buy your car anywhere but here. read more

Had a great experience in the purchase of my car. Woody was great and the total transaction did not take very long. Love my new Sonata have taken my car here for service before and not had any bad experiences. Would recommend this dealership to others. read more

I had a question about price and availability of a new Hyundai. Went online to there website and spoke with a salesperson. He asked for my name, email address, telephone number and information about my my trade in. I told him I only wanted to be contacted by email and I was not giving him my phone number. He said he understood and would email me the information I requested within a few business hours. I never got an email but I did get a call from a sales manager. I asked how he got my phone number. He went into my service records for my current car and obtained my cell phone number and called. Obviously the sales department can't follow directions and can't be trusted. Be careful doing business with these people. read more

My 90 year old father in-law went to the dealership for a minor recall repair...while there a salesman talked him into buying a new car. Basically the same car he had only a couple of years newer...no rear view camera, no additional safety features, nothing! His original car had about 30,000 miles on it. They also sold him additional warranties, (did I mention that my father in-law is 90???). Everyone I tell this story to is appalled...that is except the G M who's response was " we're in business to sell cars". The $11,000.00 check my mother inlaw had to write, after nailing them on their trade-in was not the best use of a retired couples money on a fixed income. You make the call on the predatory business practices of this dealership...I'm just hoping they don't make a continuing practice of this, especially with retired WW2 veterans. if I could rate them in the negative, I would! read more

Temecula Hyundai and their service personnel, keep you comfortable and well informed. I am happy with their service.

I went into the service department to get a oil change and within 30 minutes it was done. I was help by David and from the time I got there to the time I was finished I didn't finished my first cup of cocoa. And that's rare to have the kind of timely service. Thank you David:) read more

I once took my vehicle there for an oil change. After the normal two hours of waiting my vehicle was finally finished. As I walked out, I noticed my vehicle was damaged. When I went inside to notify them they said they forgot to tell me or they couldn't find me. Perhaps a loss of communication. Anyhow, they paid for it to be fixed. But I had to pay for the insurance on the rental car and spend my own time dealing with that mess. I was not compensated for any of my time in any way shape or form that I could remember. But at least the staff is friendly. read more

We worked with Tyler Dickson to buy our beautiful 2015 Sonata Sport! It was "used" with just 12K miles on it. He took the time to help teach us about all the new electronics in it and helped us set them up and link our phones. Brad, the finance manager was a huge help, telling me what was available for the budget I requested before we even went drove there. I don't remember who was in finance, but he was as quick as possible, and acted fun and friendly while still maintaining professionalism. I would love to do business there again. Such a great experience, and we LOVE our car!! read more

Brought my Sonata in last Friday night for an oil change and tail light replacement (the mounting clips broke). Justin and Matt were awesome. Got my car taken care of in record time! Super courteous, professional and attentive to the issues I brought to their attention. Temecula Hyundai never disappoints! Super happy to bring my business to them even though there is a Hyundai dealer much closer to my home. Thanks guys! read more

In working with my 79 year old mother, the staff at the dealership were fair and easy to work with. Unlike a dealer down the street, they negotiated fairly and offered more of a market price for her trade. In general, people need to negotiate their car purchases and go into the process informed and prepared. With that always in mind, I would recommend Temecula Hyundai. They were professional and went out of their way to back up what they were telling us documentation. They put everything in writing and delivered as promised. Overall, a very good experience (and I could never envision describing a car purchase more positively than that :) read more