Mike from New Day Solar responded quickly to my inquiry and helped me navigate SolarEdge access so…read morehe could diagnose the issue remotely before sending a tech out. He quickly identified the inverter problem, handled the warranty replacement, and had a technician scheduled immediately after. Justin, the technician, was excellent -- friendly, communicative, and informative throughout the process. The inverter was replaced, the old unit removed, and everything was back up and running within a few hours. Pricing was fair compared to competitors, and the overall service was top shelf. I'll definitely be using them moving forward for any home solar needs.

Terrific customer service, work speed and communication throughout the process. They serviced my…read morehome in Eastlake. Very happy with the outcome!

After a new roof, solar and subpanel were installed there were a couple of corrective items called…read moreout by inspection, not Underlines fault just corrective..Marie (Project Mgr/Coordinator) was on top of getting everything corrected in a timely manner, Instrumental in the hands on corrections was Fredy, who performed the corrective actions in a timely and professional manner each with expertise requiring the knowledge and execution of multiple crafts. Kudos, a Job WELL Done.. Also Great Work by James and Paco(?)... Rating between 4 and 5...SO 5 (FIVE)

My SolarEdge inverter not communicating after power outage. Michael from UEC came out and fixed my…read moreproblem in 20 min. Excellent service, arrived on time, courteous and very knowledgeable.

Highly highly recommend! Excellent installers, engineers, and managers. After months of delay due…read moreto permitting and weather (outside of SunPower's control), my 28 solar panel and 4x Tesla gen2 Powerwall setup was finally commissioned and online as of May 11th, 2023. Everything turned on and worked, I am beyond ecstatic! I now have plenty of solar panels and battery, with 11.5 KW of peak solar, and 4x Tesla gen2 Powerwalls at 54 KWH of energy storage to power my Tesla and everything in the house. The only miscommunication was when I checked the critical battery load list, they didn't put my mini-split AC / heater on it initially. When I complained about it the manager said they usually don't put air conditioning on backup uploads to protect the Tesla Powerwall batteries. I explained that before the solar project started I installed an energy efficient mini-split AC / Heater system that has slow soft start capability and is battery friendly, and confirmed with the engineer who installed the mini-split AC system, as well as SunPower's engineer. I have plenty of sun and battery power to operate this AC system, the math works out. SunPower by Precis then came back a month later to change the backup load, free of charge. Now everything is working perfectly and I can charge my Tesla with the power of the sun and power the entire house, including mini-split AC / heater, and be unaffected by extended power outages. If you install battery friend mini-split AC systems, and want it on the backup load, just make sure you communicate that clearly ahead of time with their engineers and ensure it gets added to the critical backup loads sheet with their managers/installers because putting AC on critical battery backup is non-standard, especially not the traditional HVACs that have a large spiky startup current that's really bad for batteries.

This place sucks. They changed hands in the middle of my project, quit responding to me, after…read morebeing paid $56,000 cash, left me hanging. I had to pay another company to complete what they started and were paid for. Complete joke. It should be minus 5 stars

Do not use them! If you want broken tiles during install, no responses, and long timelines, this is…read morethe place for you. Worse company I've dealt with. Will be starting a lawsuit to pay for the new roof I had to install to due to the damage they caused.

I signed a solar agreement with Solar Energy Partners in July and paid more than eleven thousand…read moredollars in early September. From that point forward there was no progress at all even though the company repeatedly told me everything was on schedule. Critical steps were ignored for months, including contacting the roofer and moving the project forward. I was not informed when their roofer withdrew from the job and I had to discover that myself after continued follow up. These delays destroyed the project timeline and removed my ability to receive the thirty percent federal tax credit that the company repeatedly used to sell the project. This tax credit was a major financial incentive that was lost entirely because of their inaction. The project manager who supervised my project with them offered a full refund in writing on Dec 1. Despite this the company later attempted to charge me a penalty fee even though they performed no work at all. Every part of this project failed because of their delays and their lack of communication, not mine. I am now having to pursue legal action simply to recover my own money. That alone should tell you everything about the way this company handles customers. Every statement here is documented in writing. I would not recommend this company under any circumstances.

Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

OC Solar was fantastic from start to finish. They got me a proposal quickly, were transparent…read morethroughout the process, communicated consistently, and their online portal made everything easy to track. Every person who came out was professional and respectful. What really set them apart was handling both our full roof replacement and solar installation together. I didn't want a roofing company and solar company pointing fingers at each other down the road -- OC Solar eliminates that headache entirely. Their pricing was competitive, and their substantial warranty sealed the deal. Highly recommend them if you're considering solar!

We moved into our house about a year ago and noticed we had a leak in our roof. We check a few…read moreplaces for quotes but learned that Blalock installed our solar panels so wanted to check if they also do roofing. Luckily they do both and went with them as their quote was competitive (including reinstalling the solar panels) and knew that they were the experts with handling our solar panels. We met Lenny (Leonard) who managed the overall project on-site as well as Art & Sara who managed the office/follow-ups/payment and with all the contractors we worked with for our house, they were by far the best in class. The roof was done on time and communication was phenomenal. Highly recommend for roofing and solar panel installation. I was not asked to post this review and did so for those folks like me that are in the need for a trustworthy roofer/solar installer.

After a lot of research, we chose to go through Blalock for Solar last year. They were upfront,…read moreknowledgeable, and very helpful throughout the entire process. They never once pressured us or tried to upsell us. In the last year, we had one small issue pop up and we reached out to the company via email. They responded the next day and came out to help troubleshoot the same day. Nick, Ryan, and their team are responsive, knowledgeable and we appreciate their ongoing support! We have had a wonderful experience and am so happy we chose to go with Blalock.

Long time OC Solar customer here since 2019. I have 50 panels, a battery and two inverters all…read moreinstalled and supported by OC Solar. I ran into an issue where my LG Battery stopped working with the SolarEdge inverter. I am so thankful to Austin at OC Solar and the field techs who worked through the complex remediation efforts to get the system working again despite the poor support from SolarEdge. Austin kept in touch with me frequently and was phenomenal throughout the entire incident. That is why I highly recommend working with OC Solar. They are there for you even years after the setup to ensure my investment savings are maximized making it a great value. Keep up the awesome work OC Solar team!

After I posted this review, the general manager Mel called me to ask what she could do to correct…read morethe problem as she has addressed the problem with the rep and asked if she could send another tech out to check the problem. I asked if she would. She sent another tech who found the trouble and repaired it at no cost. My system is now working beautifully. She then had her other manager call to ensure that all was now ok which I truly appreciated as it is so rare these days. Thanks again ladies for the attention to the matter and the quick fix.

Extremely happy with this company. No nonsense quote after an honest inspection. Work is…read moreincredibly clean, quick on the work and cleaned up perfectly before leaving. Even gave me some tips on some roof repair that needs to be done. Do not hesitate, there is truly no other company out there for this type of work with this much care and integrity.

I've been trying to 'work' with this company since March 24 of this year. They came onsite, did…read moresome troubleshooting then just decided to ghost me. They respond to my questions with 'Larry said he will check on it today.' and 'I just text him that you are asking for an update' but they never follow through. How long does it take to get an update? It's been 1 month since their last message and there's been nothing since. Clearly this company needs to get serious about their customer service. I'm not going to continue chasing after these guys for service. Earlier this year they received several positive reviews, then there's a drop off. Someone recently left a similar review about them earlier this month, so perhaps this company is heading down a bad path. Often times when researching companies, I prefer to start with the negative reviews then move onto the positive ones. The negative reviews at times gives more useful information than a fluffy, positive review would. You can choose to roll the dice with these guys or go with a company that's responsive and true to their words. I've gone with another company.