I took my 3 poms and they didn't give me a hard time about how matted they were. Gave them back to…read moreme smelling and looking amazing! Very thankful

Extremely disappointed with this grooming business and will absolutely be taking our dog elsewhere…read moremoving forward. Today, our appointment was canceled with roughly 15 minutes notice -- which of course we didn't even receive because we were already driving to the appointment when they called. This comes after our previous appointment where we sat waiting nearly 25 minutes past our scheduled time just to get our dog checked in. What's especially frustrating is that this business is extremely strict about requiring rabies vaccination records for new clients -- which is completely understandable and responsible -- yet somehow they don't actually keep those records on file afterward. So now that we're going elsewhere, they can't even provide us a copy of the records we already submitted. At this point, it just feels incredibly disorganized from a management/ownership standpoint. Two appointments in a row have either been significantly delayed or outright canceled, and there doesn't seem to be much regard for customers' time or convenience. Thankfully, there are plenty of groomers to choose from, so this really isn't the end of the world. It's just an odd way to run a business if the goal is to attract and retain loyal customers.

If you want your pet to be unsupervised and hang around heartless people who will hurt it and not…read moretake accountability for their actions, you've found the right place. A few days ago my dog sustained an intensive injury where his entire nail was ripped from the nail bed, while unsupervised in their unlined metal wire crate. From the length of the nail I can tell the injury occurred before grooming even began. Upon drop off they were informed about my dogs long nails in that area and were negligent with how they handled him. I was called twice during his four hour appointment and neither call mentioned he was injured. Upon pickup I was told by the manager not to take him to a vet to avoid all the fees, of course you didn't want to pay for what you caused. You'd rather have an innocent animal suffering in pain, so you can save some money. I took him regardless because I can't imagine how painful it must be to have your nail completely ripped off! All they did at trejos grooming was spray it with a disinfecting spray that only caused him more pain. Imagine if you rip your nail off and not take any pain medicine! The injury was professionally documented and required wound cleaning, strong pain medication, antibiotics, and blood work totaling almost $500. A second nail was also cut too short during the groom which the vet said was another injury. My vet kept saying this was going to be a legal case. I went to Trejos Grooming directly after the vet appointment to request a refund and was refused reimbursement for both the grooming cost and the blood work required because of the injury they caused. The manager repeatedly insisted my dog did it to himself while left in the unlined crate, deflecting all responsibility despite being the adults entrusted with his care. At no point did anyone take accountability or offer an apology. All you could do was put blame on a dog instead of saying you were sorry you didn't do everything in your power to ensure he was safe under your care. After sending an email as a refund demand letter letting them know I'll be taking this to small claims court, suddenly they had a refund check for my dog's required bloodwork. I had been coming here for two years and noticed my dog becoming increasingly stressed to enter the facility over time. I now understand why.

My dog LOVES coming here. We had taken her to a couple other places previously and she just…read moreseemed... off when we got her back? Whenever we pick her up from Trejo's Dog Grooming she is SO happy and she gets so excited when we pull in the parking lot. They are also super good at what they do. She comes home smelling good, feeling soft, and her nails are always trimmed well. The staff is always super friendly and helpful. This will always be our first choice for grooming.

I've been bringing my poodle mix here for about three years, and I wouldn't trust anyone else with…read morehim. The staff is always so friendly, the salon is clean, and I love that the kennels are open and visible. They know my little guy so well, and he always seems happy to see them. I always feel comfortable leaving him in their care. I've also brought my two pit bulls in a couple of times, and they did an amazing job with them too. I know they're a lot to handle, so I really appreciated how well they took care of them. After trying several groomers in Las Vegas, this is the only place I'll keep coming back to. Highly recommend!

We having been coming here for awhile. The staff is friendly, professional, and really good with…read moreour dogs. They always do a great job, and our dogs come home looking great and well cared for. I also think the prices are great for the quality of service and the care our dogs receive, especially compared to other places we've tried. It's nice having a groomer we trust and feel comfortable leaving our dogs with. We definitely recommend them!

Took our dog-ter to get groomed & decided to self wash our other two dog children. Everything was…read moregreat here, from the minute we walked in until the second we left. Hannah was nice, friendly and patient with our hairy little puppy, and the self wash stations for our two doggos was easy to use and well-stocked. Only downside is that they only have two showers available, the soaps there aren't that strong (you have to use a lot to get a good lather) and the grouchy woman next to us decided to blow dry her giant black chewbacca friend in our direction pelting us with its tumbleweed sized hairballs for over a half an hour. (Think she was mad that we took the taller shower) rude, but I believe in karma so maybe one of you with an even bigger dog can go there and get her back for us. (Pwetty pwease?) After seeing how beautiful Hannah made our little princess fuzzball look, we booked another appointment for our two chonkertons because we weren't satisfied wiith the way we bathed them. (Not their fault, ours.) Hannah treated them well and groomed them wonderfully. They left smiling and so did we. Long story short, this is the BEST place to go to groom your doggo and a good place to go to look for sepcialty foods and treats. People here are nice, place is clean, grooming is EXCELLENT. Highly recommend Barking Dogs!

We've been going here for years & I feel very fortunate to have found a fabulous groomer,…read moreKellyEveryone here has always been so nice to us & always treats our last beautiful fur baby with love & kindness

Our family LOVES Clip n Tails! Always so accommodating and our pups come out looking perfect. They…read moreare kind, quick with their timing, and fairly priced. We love the staff here and happy bringing our pups over and over!

Legit they are amazing! I've been going to them for 6+ years! My schnauzers are gorgeous and even…read morewhen things go wrong, they always correct it. I never have to worry here, they are amazing!!! Love love the staff!!!!!

My 17 year old girl has been coming here for a few years now…read more When I pick her up, she's usually sleeping. That tells me she gets treated well. Recommend them 10/10

I take my dogs there for a few years now and I highly recommend them! They are great people who are…read morewarm and loving with our pets and always do am Amazing job

Love love this groomer ! Have been coming here for years to Groom my family dogs and foster fur…read morebabies ! They do fabulous work. Gentle with your babies and definitely listen to your concerns if any with your pups . I also really like that if your appt is at 9 am you will be called with a 2 hour window to pick up your dog. Your pup will not be there all day . Definitely very happy with there services

They are so sweet there. The inside door is always open; so you can see what's going on. They…read moredon't hide anything. Our dogs always seem totally calm and not stressed when we pick them up. They even handle our dog who can be a handful. Highly recommend

Have taken my dog here several times and she came out happy and smelling great. Always done in the…read moretimeframe quoted.

Kayla is amazing! I have a mini schnauzer that loves to come see Kayla for his haircut. She is so…read morepatient and great with Dodger! He has long eyelashes thanks to Kayla always being careful! I have been coming here for a couple of years now and I haven't had any bad experience!

They did a great job with the deshedding, my pup was so fluffy & clean! But my pup kept licking…read morehimself down there after he was groomed, so I took him to the vet & they nicked him down there by shaving too close to his skin. Now my pup is in a cone & taking antibiotics so the cut doesn't turn into an infection. Other than that they're good, just be cautious asking them to shave around that area.

Amazing experience!!! From the first call, to when they…read morearrived at the house I knew I called the right company. Janelle was so personable and kind. I have an XXL dog (over 150lbs) and she was so great with my giant boy. We had been turned down by many groomers due to his size and breed, but Janelle knew exactly how to handle him with kindness and patience, no muzzle, no extra straps. He came out looking amazing, nails clipped perfectly, but most of all... He came out so happy and excited like he just spent the day at the doggy park! I will certainly be using their services again in the future an have already recommended them to friends and family! Thank you!!!

Crickets, worms and more! Tami is the sweetest ever. I enjoyed my visit for crickets. There was no…read moreone in the aquatic & reptile area. Went to the register to ask for assistance and the call was put our quickly. Their stock of Live food seems to be good. I've gone to other places and the crickets die within a day or two. These crickets have lasted 5 days already. Very nice to purchase them and not have to return to the store so frequently. The team that was working the reptile area and the registers were great. Crickets are not too costly. Thanks for the visit PetSmart. Happy Yelping!

I stopped by PetSmart yesterday because I noticed some of the recent reviews and wanted to ask a…read morefew questions before booking a grooming appointment. The team took the time to answer all of my questions honestly and made me feel comfortable bringing my dogs in. Today, Emily groomed both of my dogs, Chewy and Loki, and she did an amazing job! They both look fantastic, smell great, and it's clear she took her time to make sure they were comfortable and well cared for. The grooming was exactly what I was hoping for. Thank you, Emily, for your kindness, professionalism, and the wonderful care you gave my pups. I'll definitely be back, and I highly recommend Emily to anyone looking for a groomer who truly cares.