Horrible experience. Hygienist (or assistant? unclear as she did not bother to even tell me her…read morename) was rude and condescending. Not a place if you have any dental anxiety.

very bad experience - poor quality work, unpleasant people, exorbitant charges. Untrustworthy…read moredentist - will do unnecessary procedures just to jack up the charges.

Quality care and kindness is so important Support Local Y'all I am usually afraid of going to the…read moredentist so this is a big yes for me.

Being that my dentist retired, I was looking for a replacement. I was so glad that I took my…read morefriend's recommendation of Dr. Roby. He's very personable and professional, always addressing my questions and concerns. Thu always does a thorough job of cleaning my teeth. Dana, the office manger, always brightens my day!

On May 20, 2026, I urgently needed a dentist due to an inflamed molar. It was the last day of our…read morevacation in New Orleans; we were scheduled to depart for our next destination the following day. My husband found The Garden Dentist via Google. Their website looked trustworthy and professional--not too flashy. We were able to schedule an appointment immediately and subsequently received extremely friendly and expert care. I underwent several examinations and was able to have the molar treated that very same day by Dr. Hayley Line and her assistant, Shelley. The rest of the practice staff (I didn't catch all their names) were also all very caring and kind, doing their utmost to explain everything as clearly as possible and guide me through the process. I wholeheartedly recommend The Garden Dentist, Dr. Hayley Line, and everyone working there to anyone looking for a good, reliable dentist in New Orleans. Thank you, Garden Dentist. Warm regards, Gina Pas

Today I received a call from Karen the Office Manager, about my son's balance. When I told her that…read morehe was in emergency room due to having a grand mal, she proceeded to want to talk about his balance, as if he was going to get up out of the hospital, and come pay the bill. After seeing my son go thru that, the last thing on my mind is his balance. At the very least just hang up, when someone tells you their son is in the hospital. Or how about a "hope he feels better".

Had to go for some preventative fillings-two actually. Guess I'm somewhat resistant to numbing…read moreagents so that part took about 20 minutes. Two fillings DONE in 25! I was in the office for exactly 45 minutes!? What?! They are THE BEST. THE BEST! Asked for their super soft toothbrushes and the lady gave me THREE! When was the last time you looked forward to a dental appointment? I certainly do. :)

The dentists did an excellent job on a complicated procedure but my experience with the front…read moreoffice has been horrible over the years. I was given a bill for $700+ and was told (rudely) that my insurance wouldn't cover the procedure. I contacted my insurer directly and my actual bill amounted to $50. This was only one of many unpleasant interactions with the office. Their manner in dealing with patients over insurance payments, appointments, etc. is so unhelpful and the information provided is full of mistakes. In addition, my new dentist's front office staff mentioned they have had contentious exchanges over obtaining patient records. I understand someone having a bad day, but this is an ongoing problem in their office. I want to believe the managing dentist is not aware of how some of the front office staff treat patients and . If they were aware, I would think they would provide their personnel with training in customer relations. I will not be back.

Excellent dental service and the staff is amazingly friendly and helpful. The premises are very…read moreclean and up to date.

Cannot say enough great things about everyone here! Dee who performed my cleanings was warm,…read morethorough and professional. Phebe and Dr Setti are top notch. I required an emergency appointment, I was scheduled and seen right away! thanks again!

I've put off writing this review for a while, but at this point I feel like it deserves to exist in…read morethe universe. At my appointment, my mouth was fully numbed before I really understood what we were even working on. So I was sitting there completely face-blind, tongue-floaty, and legally incapable of pronouncing my own concerns, when I was informed I needed a crown instead of a filling. What stood out most was the speed of the whole process. Things moved quickly in a way that made me feel like I was emotionally buffering while the dental plan had already loaded. When I said I wasn't ready to move forward due to the out-of-pocket cost, I expected at least a conversation. Instead, the dentist exited to never return, and the discussion was graciously handed off to a dental assistant who, I am sure, had no clue why she was left if the responsibility to explain things beyond her scope of expertise. To this day, I still think about that level of numbness, both physical and conversational. Separately, I've also had a crown from a different visit at this office that has since cracked, which didn't exactly help my confidence in the long-term durability situation. 4 years later, I'm finding myself laying out of pocket for a whole new crown. Overall, I think dental care works best when patients feel informed, included, and slightly less like they've been medically muted before making financial decisions. Unfortunately, that was not my experience here. Zero out of ten, do not recommend.

The dentists themselves are fine. The office staff and administration are a disaster…read more * Staff are rude, condescending, and dismissive. * Their record keeping is clearly inadequate -- we were recently told my child had never been seen there despite multiple visits over the years. * We were told insurance would not cover necessary services and were asked to pay over $2,000 out of pocket. * After I provided detailed information from the insurance company explaining exactly what documentation was needed for prior authorization, the person responsible refused to submit the paperwork. There seems to be very little understanding of insurance and no willingness to do the administrative work required to obtain approvals. Between the poor communication, inaccurate records, and refusal to handle prior authorizations, dealing with this office has been extremely frustrating. Find another dentist. Any other dentist.

I love this dental practice. The staff from front desk and through the entire clinic is fabulous…read more Will miss Dr. Serpas as he is retiring. Have a fabulous retirement Doc, you earned it. Debbie Lindsey

Dr. Schmidt and team are super friendly, gentle with their dental care, and have a great bedside…read moremanner. I have always had excellent care and regularly recommend them to friends.

The office is such a family environment and the service GREAT, FANTASTIC, INCREDIBLE , AAA care…read more with such gental hands so your pain is minimum. I am always excited to go to the dentist... The office employees are such a great family vibe and the make the patient feel right a home in the comfortable chairs in waiting room and dental chair is adjusted to your comfort. Look forward to going see them and sometimes I just stop by to say hi. I LOVE THIS OFFICE

Dr Rihana and his staff are professional and very personable. He has been my dentist since…read moreretiring from the military and has been assisting me in correcting everything the military dentist messed up. And when my elderly mom needed help he did so in the least painful and costly way possible. And saved her tooth at the same time. I will go to no one else.