I had a great experience working with Ayar at Hyundai Gilroy while purchasing a 2026 Hyundai Ioniq…read more5. He is a true professional -- very knowledgeable, responsive, and genuinely focused on helping customers. He did not force us to buy car or additional accessories. Also they were the only one to provide the written quote and did not prevent us from reaching out to other dealerships for pricing. Most importantly, all prior agreements were fully honored -- everything we discussed in advance was delivered exactly as promised, with no surprises.

Marvin Pole was very helpful. However, I came in for an oil…read morechange that wasn't due for another 6000 miles. My Hyundai, told me it was time to change your oil. Somebody called me from the dealership and told me it was time to change my oil. But the fact was 2000 miles was not the first Oil Change. I will be back at 8000 miles for my first oil change.

Jonathan from Gilroy Toyota was unbelievably helpful! Best experience I've ever had at a car…read moredealership. He helped me secure a great deal on a Toyota Corolla hybrid. Thanks Jonathan for facilitating such a seamless experience !

I bought my after talking with Eduardo. I know what they say…read moreabout car sales people, but here they were honest. Worth the drive from Monterey

My buddy Marco and I (road trip navigator) had a really great experience working with Jessilda, one…read moreof the sales representatives. Jessilda was kind, spoke clearly, and really helped push the deal to the finish line. Marco and I drove from the Fresno area because the local dealerships didn't want to offer competitive pricing, but a quick online search showed that Gilroy had the best pricing and discounts that everyone else we checked from Bakersfield to Merced and as far west as Paso Robles, so basically the entire Central Valley. While I do wish the sales manager on duty was a little more personable, Jessilda's demeanor and professionalism certainly made up for any shortcomings from other staff. Thank you again Jessilda for making this a memorable experience for my best friend Marco and I will certainly keep Gilroy GMC in mind the next time I purchase a new vehicle.

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!

This review goes to the service department! They are extremely helpful and welcoming…read more My last two oil changes Adrian has helped me and he makes the experience simple and thorough. I would definitely recommend if you're bringing in your car for service ask for Adrian.

If you're in the market for a new car or truck, I highly recommend checking out Gilroy Chevrolet…read more Ask for Kim--she's fantastic! I looked at several Tahoes and Traverses, and she was incredibly knowledgeable, taking the time to explain all the features in detail. I ended up driving off in a Tahoe RST, and the whole team worked hard to get me the rate I wanted. Huge thank you to everyone who made it happen--I'll definitely be back again!

Found a used car posted on AutoTrader from these guys. I called and got a hold of Steve. We…read morenegotiated a price over the phone and went down to seal the deal. The staff was super friendly and helpful. I told them I need to leave within an hour and they had me out less than an hour. By far one of the easiest car purchases so far. I would highly recommend. On a separate note, they had the car pictured below on their showroom for sale. If it looks familiar then you really know your cars and must be very OLD.. Its from the same company that made the car for Gilligan's Island (the wooden version)!!

Bought a new car from Gilroy Hyundai. Same story as others on here. After I purchased the car they…read moresimply disappeared. 5 months later I am still getting parking tickets and car registration bills from the DMV on my old trade-in car.... 5 months later I still not have received my $2k extended warranty refund. Which I cancelled after regretting buying it due to aggressive salesperson. Warranty company stated that dealership has cashed the refund for the warranty cancellation and by law they need to issue my refund. No way to reach them at all currently. Only option left are to reach out to BBB or take them to small claims court. Would not recommend dealing them to save a few hundred $.

Bought a used 2022 Kia forte 6 speed manuel GT. I looked every where for a decent used manual…read moretransmission car. Was very hard to find. My credit wasn't the best. I live 1.5 hrs from here. I wanted to make sure I would be financed before I went to look at car. They did just that. I LOVE my Kia. Super fun plus has alll the bells and whistles. They were great there. Took sometime to get all the paper work done. Was worth it. I definatley would go there again.

Standard car dealership, they add on stupid fees you cannot avoid like theft deterrent.. they were…read morenot happy I dont want gap insurance nor the 3k warranty offered either. The first APR% they offered me was around 18%, what the actual fukkkk. (I came with 6% !?) Take it at face value, buyers always be aware. Overall my experience was ok, however they did not deliver as promised so I am updating my reviews to reflect reality. I am happy with my purchase overall, but they sold me a vehicle that needed some things (Tesla, TPMS all bad and now I have to pay to replace them) and they will not make good on that now. Several calls later, Thomas still didnt do what he said. So, no I would not go back and give them more business. Word of mouth is important along with a good and honest experience. Women beware, men run that ish.

Coudnt get the car i wanted but hats off to Freddy who tried his best to get me a deal.. will…read moredefinitely reach out to him for any future requirements.

*UPDATE: Lady's and Gents, this dealership doesn't fail to…read moreimpress me! They got me in to service that squeaky noise in my tires which turned out to be the breaks (too new/tight). Brian at the service department communicated with me. They were fast, efficient and did the job perfectly. My salesperson, Anthony, also checked in with me to see if the Service Department was taking care of the problem AND to see how I'm liking my Jeep. This is the place to go!!!

Great place to buy a car with their buy here pay here no credit needed, great people.read more

Car was sold defective, a month in I already had 1 of the headlights burn out. Tried to go in to…read moreget it fixed but they denied & told me I have to pay out of pocket. Engine proceeded to fail month & a half in. These cars are NOT reliable!

I scheduled a 1:00 PM appointment yesterday online to view a specific vehicle and drove from Daly…read moreCity to Gilroy specifically for this car. However, upon my arrival, I was informed that the vehicle had already been sold just an hour ago. When I questioned the staff regarding the lack of notification, the response I received was unprofessional. He went on to show me other cars and said you should have called, we don't see those AI appointments. It appears that appointments are being set for vehicles no longer in inventory as a tactic to draw customers to the lot to sell alternative vehicles. I find this practice to be misleading and a form of FALSE ADVERTISING. This is how they conduct their business, BE AWARE of their appointment notification process to prevent other customers from experiencing similar inconveniences.

Absolutely pathetic experience from start to finish. We pointed out a horrible burning smell coming…read morefrom the car during the test drive, and instead of responding like a competent professional, the salesman immediately became defensive, hostile, and started talking over everyone the second we questioned the condition of the vehicle. I've driven enough old cars, junkers, and barely-alive beaters to know exactly what overheating coolant, slipping transmissions, and burning fluids smell like. This car felt like it was actively dying during the test drive. The transmission dragged, the engine smelled cooked, and the entire vehicle gave off the energy of something one hard acceleration away from a tow truck. What's insane is they still wanted over $7,000 for it purely because the mileage was "low." Low mileage means absolutely nothing when the car drives like it's moments away from mechanical failure. Putting lipstick on a breakdown doesn't magically make it reliable. The attitude was honestly the worst part. The second I started pointing out actual mechanical concerns, he immediately started talking down to me like I couldn't possibly understand cars because I'm a woman. Sorry, but some of us actually know what a dying transmission feels like, and screaming over customers doesn't suddenly make your inventory safe to drive. This place operates like they're hoping buyers are too inexperienced to notice obvious problems before signing paperwork. If this is how they behave before taking your money, I can only imagine the nightmare afterward. I genuinely would not trust these people to sell a bicycle, let alone a car.