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    Gilroy Chrysler Dodge Jeep Ram

    2.9 (120 reviews)
    Open 7:00 am - 8:00 pm
    Updated 2 months ago

    Services - Gilroy Chrysler Dodge Jeep Ram

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    24 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Windshield wiper replacement

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    Recommended Reviews - Gilroy Chrysler Dodge Jeep Ram

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    This is from an inspection I paid for after purchasing the vehicle.
    Mike M.

    Having just purchased a used vehicle from this place, I've learned a valuable lesson. Just because a dealership is big and sells new vehicles, it doesn't mean your used car purchase should be more reassuring than purchasing from anywhere else. I recently purchased a used truck that needs almost $3,000.00 of work. While I can understand a used vehicle needing some attention, you don't expect to get a vehicle was dangerously worn brakes, fuel leaks, and other safety issues. I was never informed about the issues with the vehicle that would need to be immediately fixed. If they conducted the safety inspection that they said was conducted, then they should have disclosed these safety issues. I brought this to the attention of the finance manager, and he basically said that's the reason I got if for the price that I purchased it at. Perhaps, if they didn't make me purchase a useless ceramic paint treatment (that appears non-existant), as well as an expensive vehicle tracing device and serial number etching, that money could've been used to replace brakes and other safety issues. Stay away from this dealership. I attempted to reach out to the dealership general manager and was told that they didn't currently have one.

    Clearly listed as an r-line turns out it's just a base mode.
    Liam D.

    Complete waste of time. We drove 2 hours to see this advertised Tiguan r line only to show up in 100 degree weather just to find out this turd is a base model. Then the sales man that helps us tell us his used car manager does this type of stuff to generate interest in vehicles. Stay away from this place misleading people is a great way to do business.

    Jeannine R.

    Daniel Ayala helped us get an incredible deal on a 2021 Toyota Tacoma TRD 4X4. I highly recommend him as he was very attentive to our needs, monthly payment, trade-in and answering all of our questions.

    Parking lot

    By far the worse experience purchasing a car from them. The finance guy Nguyen (not exactly sure of his name) was extremely rude from the very beginning. They pressure you into buying their products they list on the cars that's not actually installed on the car. I denied all extra products they wanted to sell to me and was probably the reason the finance guy wasn't too happy with me. The car they sold to me was also damaged. When driving the automatic transmission wasn't shifting correctly and they said there's nothing they can do about it. The manager was unprofessional and I can see why they switch managers frequently and can see why they changed ownership not long ago and still cannot provide quality service. They lie to get you through financing and to sign the contract. After that customer service goes down hill. I travel from San Jose to here and was just a waste of time and money. My advice is to just pay for MSRP no matter what they add on extra or try to sell you on extended warranty's or gap insurance. You'll pay finance charge on top of that and that's where they'll make the money.

    New truck - very happy

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    Ask the Community - Gilroy Chrysler Dodge Jeep Ram

    Review Highlights - Gilroy Chrysler Dodge Jeep Ram

    Anthony in particular was very helpful and assisted me with all my needs.

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    Hyundai of Gilroy

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    Marvin Pole was very helpful. However, I came in for an oil…read morechange that wasn't due for another 6000 miles. My Hyundai, told me it was time to change your oil. Somebody called me from the dealership and told me it was time to change my oil. But the fact was 2000 miles was not the first Oil Change. I will be back at 8000 miles for my first oil change.

    Liliana Diaz, sales consultant, and the finance manager Willie M. were great to work with. Very…read moreprofessional and strong communicators who were responsive! Appreciate them very much in helping with the process of buying a new EV, which can be a very stressful process. Lili was polite and respectful, quickly getting cars ready to see and test drive, and answered all my questions. She completed paperwork super efficiently and conveyed information directly to her team as needed. Both Lili and Willie were great people whom I felt I could trust. One note: sales managers who was not involved the original deal discussions, texted halfway through the process on the Saturday, and was very curt, advising "Not a chance, but best of luck with your search". It was a bit abrupt and surprising, given that we were communicating respectfully and collaborating towards a deal that could have worked for everyone. As a result, I did end up continuing with my search as the manager advised, and found something that worked even better and I bought a car the very next day next day. I think this manager lost the deal for his team. Hope the dealership addresses this lack of professionalism, as Hyundai Gilroy has such potential to be a successful dealership selling great cars in our area! Happy to give more feedback if they reach out.

    Gilroy Chrysler Dodge Jeep Ram - car_dealers - Updated July 2026

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