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    Gilroy Chrysler Dodge Jeep Ram

    2.9 (122 reviews)
    Closed 10:00 am - 7:00 pm

    Services - Gilroy Chrysler Dodge Jeep Ram

    Auto battery and fluid recycling

    Vehicle battery testing

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    This is from an inspection I paid for after purchasing the vehicle.
    Mike M.

    Having just purchased a used vehicle from this place, I've learned a valuable lesson. Just because a dealership is big and sells new vehicles, it doesn't mean your used car purchase should be more reassuring than purchasing from anywhere else. I recently purchased a used truck that needs almost $3,000.00 of work. While I can understand a used vehicle needing some attention, you don't expect to get a vehicle was dangerously worn brakes, fuel leaks, and other safety issues. I was never informed about the issues with the vehicle that would need to be immediately fixed. If they conducted the safety inspection that they said was conducted, then they should have disclosed these safety issues. I brought this to the attention of the finance manager, and he basically said that's the reason I got if for the price that I purchased it at. Perhaps, if they didn't make me purchase a useless ceramic paint treatment (that appears non-existant), as well as an expensive vehicle tracing device and serial number etching, that money could've been used to replace brakes and other safety issues. Stay away from this dealership. I attempted to reach out to the dealership general manager and was told that they didn't currently have one.

    Clearly listed as an r-line turns out it's just a base mode.
    Liam D.

    Complete waste of time. We drove 2 hours to see this advertised Tiguan r line only to show up in 100 degree weather just to find out this turd is a base model. Then the sales man that helps us tell us his used car manager does this type of stuff to generate interest in vehicles. Stay away from this place misleading people is a great way to do business.

    Jeannine R.

    Daniel Ayala helped us get an incredible deal on a 2021 Toyota Tacoma TRD 4X4. I highly recommend him as he was very attentive to our needs, monthly payment, trade-in and answering all of our questions.

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    Ask the Community - Gilroy Chrysler Dodge Jeep Ram

    Review Highlights - Gilroy Chrysler Dodge Jeep Ram

    Daniel called me about one hour later and told me to come back in and he'd take care of me.

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    Great Customer Service by Zach!…read more I had a low beam front headlight bulb burnt out - I had no idea how to change or fix that & Zach, Sales Associate, took care of it all for me from start to finish. Made this Grandma very Happy. That is what I call excellent Customer Service! What a polite & considerate young man. Zach- you made my Day! Thank you again- Jen

    Customer Service is incompetent: I ordered products online…read moreon 4/27/26 and paid for express delivery. Let me tell it will be the last time I order with AutoZone online. I received one of the products the next day. I called AutoZone customer service to inquire on my other product and they said they mistakenly shipped it on regular USPS and that it would take 7-10 business days. I asked to speak to a supervisor because the language barrier was bad with the customer service rep. The supervisor said that due to their internal error she would ship out a replacement for the part on FedEx on 4/29/26 in which I was to receive yesterday 4/30/26. I went to track the package and it showed it could not be delivered due to a wrong address. I called AutoZone customer service again on 5/1/26. The gentlemen verified my address on my account but I told him FedEx says they have a wrong address and only AutoZone can fix it since they are the shipper. I was on hold for what seemed like forever. He came back and said he spoke with FedEx and they indeed had the wrong address. I asked how that happened and he stated that it was another internal error. Now I have to wait 24-48 hours for FedEx to update the address and then try to deliver. This is the worst experience ever. Customer service was not easy to work with, so many reps with language barriers. I had to keep insisting for them to correct their internal errors and had to speak to 2 supervisors . I have never had an issue at the local AutoZone store but since they did not have the parts I needed available, I had to order them online. I will never order online from AutoZone again!

    Gilroy Chrysler Dodge Jeep Ram - car_dealers - Updated September 2026

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