Walked in....one person other than me ?? Four staff members, all sitting at the main desk !! Walked around for more than 10 minutes, with no acknowledgment ?? Seems under current circumstances, TESLA TEAM would be more attentive and helpful !!! Disappointed to say the least !! read more

My son has ordered a Tesla Y on line. It has been 8 months with multiple delays. It was nice to walk into a store and have the sales person be able to pull up his account and let him know when it may be delivered. The store itself is clean as always. The sals people are very nice as I would expect. Just disappointed in the delay for delivery. Now to see when the cyber truck is finally released. read more

Tesla Motors - NorthPark - Car Dealers Near Me - Dallas, Texas

Amazing experience and you can test drive any car you want. We were able to drive the fastest car in the world and experience autonomous driving. Conor T. Was a great advisor. read more

I had a great experience visiting this location. The Tesla staff I worked with was extremely helpful, upfront, and held nothing back as far as being transparent with every tough question I had. Did a test drive today as well and it's a game changer to really understand the operation of this vehicle. Definitely find things that you may not necessarily like and some that are pretty cool. It's an odd thing to take away from but man the trunk space is incredible! read more

Eric was excellent at his job. Went beyond what we expected. Very knowledgeable and friendly.

The vehicles here are of very good build quality, would definitely recommend! Model Y would probably be my preferred and recommend choice. read more

Tesla Motors - NorthPark - 2022 Tesla Model X Plaid - Car Dealers Near Me - Dallas, Texas

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I was lucky enough to win a weekend rental of a Y model at a local auction and gala. I chose to use it for my wedding, and it was perfect! So sleek, elegant and modern. We still miss it. Thanks to Ashley for such a wonderful experience - from picking it up to dropping it off...and to Tesla for their generous support of our community. read more

This is a North Park mall location that allows you to get information about the brand, while looking at the 3 models that they have. The location also sells Tesla merchandise, like hats and t shirts. I was not very familiar with the brand, but had heard of them. The sales person was very informative and friendly. He offered a lot of great information about the brand and from a sales and practical point of view. If/when I am in the market for a car, Tesla will be a brand that I consider. read more

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Steven M said that nobody helped him in the store. This may be true because they are crazy busy on the weekends. Make an appointment online. I did and they rolled out the red carpet for me. I was wearing T-shirt and shorts, too. Chris A said that some pushy customer cut in front of him in line. These poor sales reps do not make any commission. They're evaluated based on customer surveys. Just be firm and tell the crazy lady to buzz off. Then, assure the salesman you will write a great survey for him after you buy the car. The salesman will then ignore the crazy lady. Rude rich people who think they can bully others with their money really piss me off. However, they can only bully you if you let them. GM and Ford lobbied congress hard to pass a law banning Tesla from selling their cars in Texas. You cannot buy one here at Tesla Motors of NorthPark. You have to buy it online from your own home. Why? What does GM and Ford have to fear from a tiny car company that sells a fraction of the cars that GM And Ford sells? I invite you to drive one and you'll see. The Tesla model 3 is NOT a car. It is the future of transportation. It makes all cars currently on the road obsolete. For example, the Porsche 911 Carrera goes from 0-60mph in 4.4 seconds and only carries 2 people. The Tesla Model 3 Performance goes from 0-60mph in 3.3 seconds while carrying 5 passengers and you can buy 2 of them for the price of a 911. In addition, the Tesla Model 3 has some features that you cannot buy from any car at any price. The Model 3 will drive itself from the parking space to where you're standing in the parking lot. The Model 3 will park itself and drive itself. It's like having a personal chauffeur. Finally, sitting in a Model 3 is like sitting in a Star Trek shuttle. There are no buttons and gauges. Everything is done on the lcd touch screen. The piece de resistance is the affordability. Since electric cars have almost no maintenance and it requires no gasoline, you'll save a ton of money. There are no timing belts, no spark plugs, no tune ups and no oil changes. It uses mostly magnets to stop it so even the brake pads are not used very much. Electricity is a lot cheaper than gas. I did the math, The total cost of ownership for 10 years is less than a Honda Civic. You get the future of transportation for the cost of the cheapest Honda. I am not a car guy. I hate luxury cars and I've driven used economy cars all my life. A car is just transportation. Who cares what you drive! My current car is a year 2006 model and has 150,000 miles on it. My previous car had 300,000 miles on it when I sold it. However, even I could not resist the call of the Tesla Model 3. I just bought one. read more

The vehicles are astounding can't say the same for "salespeople" or whatever they refer to themselves nowadays. Don't know what the retail is because NO ONE approached to inquire I guess I'm used to regular salespeople read more

I worked with Eian Barb at Tesla to purchase a Model Y. When I went in, I did not plan to make this purchase, but after test driving, I was in love. I'll admit, the delivery could have been better and there were some production issues after the fact. There are some questions that I should have asked ahead of time, and some additional expenses I should have factored in (e.g., electrician to install a port, adding Ceramic Pro to the clear coat, requesting to change out wheels at delivery) FYI - Because of California regulations, the clear coat is incredibly sensitive, so I'd recommend the Ceramic Pro (Sparkle and Shine is who I used and it was incredible). But Eian was incredibly responsive and quick to make sure the experience was great. If I go back for a newer model, I plan to only work with Eian and have already referred a couple of my friends and clients. Really, the key takeaway is that nothing is perfect. What really impressed me is how Eian took the issues and owned them. The follow up was great and it's definitely built loyalty on my part. Now if I could only play Snake Jazz on my horn.... LOL read more

Shey is awesome-very patient and professional! My family and I had all of our questions answered, and we had such a wonderful time hanging out in the store! We placed an order, and he continues to keep us updated and informed about anything pertaining to it. Definitely recommend giving this showroom a visit, the service is fabulous! read more

Now open at Northpark Mall. This is their concept view and demo location. Design your vehicle and understand the overall operation. A Tesla service center is near this location. read more

Tesla Motors - NorthPark - Car Dealers Near Me - Dallas, Texas

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Can I give Tesla zero Stars? I had a leak in my roof and had to have my roof replaced tesla told me it would take a month to get the panels uninstalled for the roof replacement now that the roof has been replaced it's gonna take a month to have the roof panels reinstalled in the meantime they're expecting me to store the panels in my garage talk about bad customer service you end up paying thousands of dollars for the premium product and it ends up being the worst customer service you could ever have next car is not gonna be a Tesla for this reason so instead I'll be headed to the Mercedes dealer this weekend read more

Mario at this Tesla Gallery has been an absolute joy to work with. From the very beginning he's been incredibly attentive during my Tesla Model 3 purchasing process and even followed up multiple times to help with any questions I might've had. He went above and beyond and I hope his management takes notice. read more

Maybe I dress poor , I don't know. Been here 2 times just wanted to see the cool car but nobody bother to help me. A poor person would like to ride in an electric car too you know. I bid you a good day sir Tesla. read more

Interesting experience, this is a cool little storefront for Tesla. Evidently Tesla does not have any dealership locations so they set up shop in malls like this to showcase their product and you can either order one from them or buy one from their off-site inventory. The sales rep we talked with was friendly, knowledgeable and enthusiastic about their product, my husband asked a few questions about mileage, charging stations, and ordering options and we got to sit in one of the models and play around with the tech stack in the car. Tesla seems pretty laid back on their sales strategy, likely because you can't drive & buy a car like you can at a typical car lot. We were offered to schedule a test drive that day of one of the models we were looking at that they had in inventory but we declined since it was getting late and we're still not sure how interested we are in owning an electric vehicle. read more

I actually own an electric car, the Nissan Leaf. The Nissan Leaf WAS the best selling electric car in the world until the Tesla Model 3 came out. Is the Model 3 THAT much better? I had to know, so I scheduled a test drive online. When I came in to the store, they rolled out the red carpet for me. I was greeted and they gave me some bottled water. I felt like I was visiting a friend. If you're in the market for an electric car but don't know which one, I have a unique perspective because (spoiler alert) I actually own 2 electric cars; the Nissan Leaf and the Tesla Model 3. Which one should you get? It depends on what you're looking for.... The Tesla Model 3 is the future of transportation while the Nissan Leaf is a refined and mature car that has been on the road for over 8 years. The Nissan Leaf is surprisingly better than the Model 3 in most respects. For example, the single pedal driving is more relaxing in stop and go city traffic. You just lift up the "gas" pedal and the car is stopped. You don't need to step on the brakes. The Model 3 still has 2 pedals; the "gas" and the brakes. The Leaf also has bigger rear view mirrors for better visibility. The Leaf has a bigger rear window, also giving you better visibility. The steering wheel on the Leaf has an ergonomic bump in the 10 and 2 o'clock positions. The steering wheel feels really good in your hands. The Leaf is also more quiet than the Model 3. The Model 3 is not noisy but because electric cars have no gasoline motor, there is no engine noise so you hear the outside noise more. The Leaf is better sound proofed from outside noise than the Model 3. Finally, all the controls feel really familiar on the Leaf. All the controls just feel right because they're where they should be. The Model 3 has NO controls. Everything, even the air vents, is controlled by the LCD monitor touch screen. On the Leaf, everything is familiar and it just feels right. The acceleration is buttery smooth because there are no gears to switch as it is electric direct drive. In contrast, the Model 3 doesn't feel like a car because it is not a car. It is the future of transportation. The battery is bigger and will give you 260 miles of range (in the currently available mid range model) on the Model 3. In contrast, the Leaf will only give you 150 miles of range. Also, since the Model 3 has zero buttons and gauges, you feel like you're sitting in a futuristic living room. All controls in the car are from the LCD touch screen. The battery on the Model 3 is also liquid cooled, which lengthens the battery life to an estimated maximum of 25 years. In contrast, the Nissan Leaf battery will last you an estimated maximum 10 years due to the lack of an active battery management system. Finally, the Model 3 is designed to be eventually self driving. It has a very powerful computer in it. The Nissan Leaf will never be fully self driving because the computer in it is not powerful enough for such a task. The Model 3 even has a camera installed INSIDE your car to monitor your customers in order to prevent them from messing up your car. This is in preparation for when the Model 3 will be able to earn money for you autonomously in an Uber like service. The Model 3 will eventually be able to drive itself after an over the air software update. Your car will get better over the years. The Leaf is not capable of automatic over the air updates. A Tesla Model 3 will cost $7500 to $10500 more than a comparably equipped Nissan Leaf. Is it worth the extra cost? Only if you want autonomous driving and a longer range battery. Otherwise, just get the Leaf. I couldn't decide, so I got both. read more

Despite the category listing on Yelp, this ain't a 'Car Dealership' (that would be illegal in Texas!). This is a Tesla 'Gallery'. The friendly representative (NOT car salesman) was very knowledgeable about the cars and easily answered all of our questions plus telling us more about interesting features we missed. We could drive 'someone's' Tesla to experience it (NOT a test drive), and I was impressed with it. In the shop there is information all along the walls, interactive screens to help learn more and demo cases of tech involved in the cars on the floor. Then using their computer tech, we could find out for 'ourselves' the pricing and order one for 'ourselves'. Despite not actually doing anything care dealership related (legally speaking), this place was super helpful in our investigation of Tesla ownership. read more

Bunch of judgemental douchebags for service. Literally came in here one day wearing shorts and a tanktop; did not get approached once. Came in another day after work wearing a suit, and got treated completely different. To sum it up, I bought an R8 instead read more

...if you're buying a new one, enjoy the treatment. Tesla in Texas is a joke with their quality of service. Since moving here, I've been told by the Tesla service center to take my Tesla to a third party for suspension work. So...you don't work on your own cars? Oh, they do...the person answering the phone just didn't feel like taking my car in. Now, let's get to this place. Got here to shop & charge. Tried calling the gallery for 30 minutes. Got inside, & kindly asked if they could move a demo car. Poor Scott, he tried to help, but his colleague instead told me that she couldn't help me since most of the cars belonged to owners. I told her that there was one demo vehicle taking up a spot unplugged. She then told me how they were close to closing (now 50 minutes into this ordeal), & wanted to know my "situation". Bottom line, it just seemed like she didn't want to leave the store. Poor Scott offered me a free Tesla shopping bag...I appreciated his effort, but I didn't need a bag, I needed someone to move a demo car. I swear, Tesla customer service in Texas is like a cell phone company. When you're new, it's awesome...once they hook you...who knows. Own a Tesla in another state, they know how to treat their potential and existing customers right. read more

Tesla Motors - NorthPark - Car Dealers Near Me - Dallas, Texas

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Alfonzo is the man. Took the time to answer every question we had and let us test drive is heavy traffic. This was a perfect introduction for us to Tesla. read more

Well bought the care and they can't get it delivered in the promised time! Sure were quick to request the payment. I am sure the car will be fantastic but this delivery process has been less than average. read more

O' I've been wanting a Tesla Model S for the longest time! You have to order online (for now) because the Tesla is not able to sell direct in Texas. Before placing my order I had a few questions so I moseyed on down to the Tesla Gallery. The fellas there were knowledgeable and very helpful. And if you are contemplating buying a Tesla, definitely stop by here first. As for the Tesla, best vehicle I've ever owned. read more

Great Experience here. Test drove the Model 3 Performance with Harry, he showed me everything I needed to know about a Tesla in less than a hour. Even look suggested that a Tesla I was looking at getting was a great deal. Tesla here I come! read more

I have model 3 to be delivered in 2 weeks. Bryan called to offer a test drive. I was committed but he was great

Smart staff, very knowledgeable about the product and informative about the ordering process and normal timeline too (although there are some "inventory" cars in the system, we've found it best to custom order and get exactly what we want). Absolutely NO hard sell, more of a place to get information and take a test drive. A WARNING, however: We've been Tesla owners for years now and the test drive is what will blow you away . . . there is NOTHING like the smooth, "throw you back in the seat" acceleration of a Tesla, and that includes the "entry-level" models as well. We LOVE having the future sitting in our garage. (And we've ended up with two now that they have the awesome Autopilot feature!) p.s. Consider the solar panels for your home too--even with two Teslas and 5-bedroom house here in Texas, our solar panels push our electric bill down to UNDER $1 per day. This really is the future with "homegrown" power, and using that same Sun power to also power our cars. It is REAL energy independence! read more

Love the test drive..... especially while tornadoes are in the area. Going though flood level waters, the vehicle handled like a dream. Megan was informative and confident. Debating between the S and the X.... decisions decisions read more

My experience at Tesla Motors of North Park was quite pleasant. The staff was helpful and the cars were outstanding machines that I hope to purchase in the near future. I will definitely be coming back for a follow up as soon as I discuss this matter with my significant other. read more

My experience at NorthPark Center was great. This review is for the Tesla driving event. When I arrived on time for my 1 PM appointment, I was waiting to check-in with Keaton Parker, Assistant Store Manager at Tesla NorthPark Center. While Keaton was checking me in, an old lady named Jan Showers rudely interrupts our conversation and stated that she too had a 1 PM appointment but that she was on a tight schedule. At this point it was already 1:05 PM. SHE WAS LATE. As well, Keaton stated that he could not find her registered for the event. With a prissy attitude, she begins to state how important her time is and that she needs to test drive the car now. Keep in mind that each test drive is 15 minutes and there were about half a dozen folks who were waiting that arrived before I did. We left because we figured there was a good chance we wouldn't be able to drive the car within the hour after we saw that Keaton had allowed Jan to test drive the P85D before everyone. SHAME ON JAN SHOWERS to think her time is more valuable than others and SHAME ON TESLA for bowing down to her highness. read more