I came here to have a CT scan. I usually go to Rayus, but my doctor suggested I go here. Making an…read moreappointment was fairly easy they were able to schedule me in within a week. The facility is located off Spanish River Boulevard And University just north of the FAU campus. There was plenty of parking right in front and the facility. My appointment was March 4 at 10 AM. The facility looks very nice when you walk inside. The waiting room is welcoming and very clean and it wasn't very crowded. I still had to wait about 15 minutes before they called my name. They never sent me any information for pre-registration and there was no place on their website to add any of my information. Checking in took a while because the poor woman behind the desk was multitasking and helping everyone else. Once they had my insurance and payment information, it was quick before I was seen. The technician was excellent and so friendly, My first impression was...this technology is old. It does the job, but it's old. Now, today is April 3 and I still do not have the results from that CT scan. I was able to get it from my doctors office so I know everything is fine. BUT you're dealing with people's health. I left two messages to get the results of the scans with NO Response. Finally I was able to reach someone who said I could come and pick up the paperwork. No one said that I needed to pick up the radiologists results during my appointment. So let me say this AGAIN ... you're dealing with people's health. They need to know the results as soon as they are available.

They need more staff....we are always put on hold for a very long time. Whenever our Dr. sends us…read moreto University MRI we can expect to wait for up to a hour...... just waiting for someone to answer the phone. This is the boca location.

10/10 would recommend this to anyone who cares about their health. It absolutely is very expensive…read more($2500) but I got $400 off for Black Friday sale, for the full body mri scan. Went to the Boca raton location, it was absolutely beautiful inside and the staff was so comforting and welcoming. Process took 45 minutes and I got my results in 6 days :) definitely have a huge peace of mind and found so many interesting finds within my body! I will probably do this every 5 years to be honest.

Amazing experience from start to finish. I felt welcomed and comfortable from start to finish. I…read morehighly recommend Prenuvo. This was my 2nd scan and I will do it again in the future!

**Akumin - Very poor patient experience and mismanagement**…read more - Disappointing customer service and inconsistent care. Staff seem disengaged and push tasks onto patients rather than handling them. - Major issue with clinical notes: clinic should obtain notes directly from the doctor, not the patient. My doctor confirmed Akumin's practice is to reach out for notes, yet that didn't happen. - Appointment chaos: cancellations misattributed to me, leading to wasted time and lost care. This feels systemic across locations. - The same pattern across multiple sites indicates a company-wide problem, not an isolated incident. - I'm sharing to warn others and push for accountability and real process improvements.

Nice clean office and lovely staff. Easy to get to and plenty of parking…read more Its just an annual mammogram, no big deal doesnt hirt and i have never had an issue and doesnt run in the family. Im a lucky 70 year old woman!

Located at the corner of the West Boca Plaza. Lots of patients waiting to register on the ipad…read more They fit me in for my CAT scan two hours earlier which I appreciated. The intake woman was friendly and quick. Post registration, paid my insurance co-pay and waited only ten minutes. They provide a vending area with complimentary soft drinks and coffee which is a great unexpected feature. The tech was kind and thorough with an outgoing personality. Very clean CAT room and went smoothly until they would not provide a CD of my images after a request to the tech, and had to drive back weeks later to obtain the CD for my surgeon. Disregarding this mishap, I highly recommend this place for radiology scans.

The schedulers are a joke . I called and made my appointment for 5:15 PM. They asked me to get…read morethere 15 minutes earlier, which I did. They sent me 6 text messages confirming my appointment at 5:15 PM. Upon arrival, I was told my appointment was actually at 5:45 PM, but they asked me to get here 30 minutes earlier!!!! I explained to the lady what happened , it was like explaining to a door. This is beyond disrespectful thinking people have time to waste.

Went in July 2025 for Diagnostic Mamo results not given at the time which is unusual because…read morediagnostic mammos are suppose to have radiologist read them to make sure they have the images they need, A week later I got letter in mail saying my mammogram showed a finding that requires additional studies additional mammography (that's why I was having a diagnostic mammogram because of a concern)views or ultrasound. The letter said I have dense breast tissue. The letter said my Dr will get a copy of results that was 7/9/2025 as of today my Dr did not get the results and He called one day they were gone at 12 and the next time nobody answered. I decided to start over at care diagnostics and had Diagnostic mammogram and ultrasound at the same time and results given right there by the radiologist. My breast tissue is not dense also. The place is cute but I would rather have results I trust than a cute place. So be careful here

I have been going to R&M imaging for over 15 years and I find that their staff is compassionate and…read morecaring. I much prefer to come here than a big center where you are just a number. From the receptionist to the clinical staff each person is friendly and knowledgeable. Recently, I had an emergency situation and I needed to have an ultrasound completed quickly and have the results ready for the next morning. I was assured that they would put that request through, which was a big relief for me. I would recommend this imaging center to anyone who wants to feel comfortable and in good hands while getting their imaging done.

First of all I want to say thanks to Lynne. After Boynton location canceled on me last minute,…read moreLynne (manager of diagnostic centers of America), helped to get me an appointment right away in Boca. This location is gorgeous in set up and is very clean. I had to get two ultra sounds done due to pain. I was able to get a cd right away. And my doctors got my results within 24-48 hours. Turned out nothing to be serious and it was just a cyst and fibroid. Glad I got it checked and tested by getting these tests done. The technician was excellent. She was gentle and good in communication. She told me exactly what she was doing etc. Side Note- They offer drinks if you need them after your tests. They have a variety of sodas, teas, hot chocolate and coffee. ~

What can you say about this place?! It serves a purpose to getting things with the body done. It's…read morehit or miss. Most of the time it's great. The staff here is amazing and great when they aren't to busy. I greatly appreciate them and when I come to this place no matter how bad I feel I try my best to show everyone here I see that they are greatly appreciated for doing this for me. Even though it doesn't flow like we might want for the most part the staff make sure you are taken care of and well informed of what's going on.

I've been to this imaging center twice now, and even though it isn't something anyone wants to do,…read morethis place makes the experience as comfortable and stress free as possible. From the moment you walk in, you're treated with genuine care not like a number. The entire staff is friendly, professional, and makes you feel at ease. During my most recent visit, I had my very first MRI, and my nurse, Amanda, was absolutely incredible. She explained everything clearly, checked on me throughout the process, and made sure I felt safe and supported the entire time. She even gave me headphones with my fav music on. Her kindness made a huge difference since I was very scared going to it. The facility itself is extremely clean. The waiting rooms are spotless, and I loved that they provide a private changing room, your own robe, and a secure locker for your belongings while you're having your exam done. Check-in and check-out are quick and simple, which I really appreciate. Whether you need x-rays, sonograms, ultrasounds, MRI, I highly recommend this imaging center. It really feels like you are in a spa.

CUSOTMER SERVICE is awful. From the person checking you in, to the person scheduling your…read moreappointment and the insurance verification team. They are rude, not helpful at all. I was advised to call my own insurance company to find out if they accepted my plan and what would be my responsibility. When scheduling my appointment, the woman told me that I need to know what I am scheduling even though I read her all the information off the prescription she asked for. I have been coming here for a few years now and the employees are just getting worse by the day.

Beware your appointment time is not your appointment time. When someone schedules you for 4-6 you…read morewill be expected to show up at 1105 because they will take it upon themselves to reschedule you. They rescheduled me to 1140 then 1120 and then wanted me to arrive before my scheduled appointment. Do they not read doctor request notes? Had me come in, asked me questions and then interrupted me as I was answering. I doubt my visit notes will even have the real information for why I am here. I would have been 1 minute late if they hadn't called making me miss my turn and then I had to turn around and park in the wrong parking lot. What could have been handled with a simple "oh you're running late could you come in at 1 instead?" Became me being even more flustered and bothered. They even had me change as if they were going to do my scans then came in and told me I would have to come back in an hour so to change back into my clothes. They misgendered me, didn't bother actually listening to me, and made me move around like their little puppet. Honestly probably the worst experience I have had in a radiology office and I've been getting u/s for 13 years and mammograms for 3 years now. I came here at the suggestion of a new gyn because I'm having serious problems and the gyn and nurse were wonderful. Little did I know they choose a local office for convenience not because they are equally as polite and supportive of patients experiencing stressful symptoms. The icing on the cake of course is that in the end they said everything was normal. Despite the fact that it is in fact not normal.

I had my yearly mammogram and ultrasound here for the first time. I was a little nervous since I…read morehave been going to the same place for years...The staff was very pleasant and I was in and out. The mammogram girl was so sweet and compassionate! (I believe her name was Lauren). She made my experience so comfortable and it barely hurt compared to my past mammograms. The ultrasound was great too ,she was also very professional and explained everything. Great experience from start to finish. Thanks ladies!!! :-)

Tatiana checked me in - she was patient kind and efficient!!!!…read moreJess took my history and got my VS . Jess was very patient, caring and gentle and efficient!!! I am a nurse since 1964 and have had a lot of experience In hospital and heard many negative reports from many patients!!! Michael took one look at my injury and said you need stitches. Before he started he talked to me explaining the procedure and the use of novocaine shots to numb the area. He emphasized I was to tell him if I felt any pain and he would inject more novocaine until I had NO pain. He kept his word and I thanked him for using small stitches- I was impressed By his technique.I am seeing him tomorrow so he can remove the stitches! In addition he ordered a tetanus shot and preventative Keflex because the wound was so close to the bone in the finger!!!!!!!!!! This staff clearly cared about my well being and outcome!!!!!

First time at this establishment and it was a pleasant experienc. the NP was super nice and took…read moreher time with me. the office staff was very friendly and accommodating. this will definitely be my new urgent care facility