3 hours into our move my Fiancés car broke down in Wichita. Tim was literally the only guy i could…read moreget on the phone since it was a holiday weekend. He picked up right away, from the very beginning he was incredibly helpful. He was open and honest about all pricing, and was even teaching me what he was doing on the car so i could learn for future sake. I highly recommend to anyone who needs a repair, he got us on the road very quickly!

We needed a battery for our camper. The employee helped us get the old one out and let us replace…read moreit in the parking lot. We were far from home, so the hospitality was greatly appreciated. Thank you.

The store was organized well, had everything I needed, and the staff was friendly. I'm not too…read moresavvy with car repair, so their advice was a big help picking out what I needed to fix my windshield washer line and nozzles. One of the parts I got (the nozzle assemblies) was faulty, and they didn't have another one available, so I had to get my money back on that and go to O'Reilly, but the process was painless and pleasant. Like other auto parts stores, they want to put all your location/contact info in their system which can be sort of annoying when you just want to get in and get out.

Woke up to an entirely flat tire. One call to AAA and skeeter towing was there in less than 15 min!…read more Very kind gentleman loaded the tire with air, rolled UT on the truck and dropped me and the car at Walmart for a replacement. Cannot recommend them enough!

Rob's transmission service is quickest, most friendly, most affordable, most transparent service in…read moreWichita. They are outstanding. Other repair shop triple the price on parts. They tell exactly what the parts cost and from where they getting and you pay the price if you bought it yourself. You'll be happy with the diagnosis and results. They're transmission experts for sure.

This was a perfect place to stop! Outside of the city, and you don't have to exit the turnpike!…read moreThese are located at the rest stop in between the north and southbound lanes of the turnpike. I went in to use the restroom and the entire inside was bright and clean. The chargers are near the sou end of the parking lot and felt very safe. There is a nice green space behind the chargers to walk a dog. Very convenient, this will be my new regular stop instead of going on to Wichita!

Bac Ta and process after sale is terrible. No support or willingness to fix a car they sold broken.read more

I've delayed posting my experience to see if there would be a resolution. As of today, there has…read morestill been no resolution and I have heard nothing back from this dealership in over a week. I purchased a used 2015 Dodge Challenger Scat Pack w/ 36k miles from them about five weeks ago. The buying experience was fantastic. I worked with Tori, and she provided outstanding customer service during the buying process. I drove four hours from out of state to pick up my new to me car, spent a couple hours at the dealership filling out paperwork, and I was off and on my way. I trusted the inspection paperwork that the dealer provided me (the MPI provided was green down the board). I drove it back home, and had my local dodge dealer perform an inspection on it. Turns out the sway bar bushings were dried and cracked, and there was oil leaking around the intake manifold gaskets. The air filters were bad, the tires were severely out of balance, and the car needed an alignment as well. Great, I thought. I had purchased the extended warranty on the vehicle. After having my car sit at the dodge dealership waiting for my paperwork to get entered in to the warranty companies system, and then going back and forth between Audi Wichita and the warranty multiple times, I paid for the repairs out of pocket because I needed the vehicle to get around. Well, as it turns out, nothing here is covered under the warranty because these are all items that should have been addressed by the dealership and so the warranty company dismissed the case. I've spoked with Bac on this issue many times, and he keeps pointing to the warranty company and says he's waiting for his rep with them. I've been told that I shouldn't have gotten the car repaired, and that he could have probably negotiated with them for a cheaper rate. If that was the case, why wasn't that a solution that was proposed during the week the car sat at the dealership? I was in contact with Bac as soon as I got the results back from the inspection. So I sit here, in love with my new to me car, and out about $1100 more than I expected to spend because of a fraudulent MPI report provided to me by this dealership. If you're buying new, these guys would be fantastic. Customer service is top notch when you're purchasing something. If buying used, be very careful. I don't think they do a good job inspecting used vehicles.

I went ahead and purchased a new truck and had them tint the windows for me. They did a fantastic…read morejob! Very professional, quick and affordable!

After spending several days looking and speaking with different glass repair shops to fix a pit in…read moreour windshield I was frustrated that I could not find a place that was answering my questions and following up with me. I finally realized there was a repair shop right here in Newton. The customer service I received on the phone and in person was top notch. These people really care about their business and I'm so glad I could support a local establishment. I plan to take the car there for window tinting as well. The job they did fixing the windshield was great and their prices are better than anywhere else I called. Great job ASAP!!