This was my first visit at the Buffalo Thunder. We booked directly through the Hilton website which…read morewas really easy. The check in process was seamless. Our room was wonderful and view was nice. Had been provided a digital key, so never had to go to the front desk for any reason. Since we were arriving early our room was ready and we didn't have to pay for early check in which was wonderful. Room was spacious and nicely furnished. Balcony faced the the backside of the building, so we had a view of the pool and a balcony attraction of a gorgeous sunset plus the dusk deco surrounding the building with warm lights that all combined looked absolutely stunning as the sun went down. Did not utilize the casino, did have dinner at one of thier restaurants. Turquoise Bar & Grill ( see my review). There's a coffee/cafe near the lobby area Also, a big gift shop with lots of local native art, and other appealing merchandise that fitting for that area. Stayed only one night and enjoyed it. We were provided complementary bottled water in our room- along with coffee offerings, small fridge & ice bucket. Free parking here for hotel guest too! We really enjoyed our stay! Note-They provide a shuttle to downtown Santa Fe. So you really can plan your days (if it's more than one). If you want to avoid the high parking fees of downtown Santa Fe; Stay here! Only a 10 min drive to the Opera 40 mins to Bandolier. Can imagine during high season pools must be overcrowded, but during our stay they was no one in it. Looks like it maybe undergoing a remolding. Also, be aware they utilize the 2nd floor for pet rooms so choose accordingly. We had a pet and our room was very clean!

A great place to stay if you're ever in Santa Fe. The bed was super comfortable, the room was clean…read moreand it was such a bonus to have a shower and a bathtub. We had a really nice stay.

We were told to go see the sunset from the bell tower at La Fonda…read more It did not disappoint. Prior to sunset we ordered cocktails and yellowtail crudo. It was amazing and we had 2 orders. The sunset is beautiful. The service was fantastic and I would go again.

Didn't stand by their word! Was told could extend our stay with two rooms for two extra nights no…read moreissues by two people at reception. Wasn't the case. They extended for one room and not the other? Does this make sense? Never called to say they couldn't get the second room booked for two extra nights! So half the family members would be forced to stay elsewhere? Not happening. Also NOT DOG FRIENDLY! You can NOT leave your dog in the room when you leave. I get some dogs are barkers but you put dog rooms elsewhere and have contact info incase barking occurs. Restaurant reception was pushy they didn't want to serve us because they were closing in 30 mins. They had 7 tables of people in the restaurant. The waiter was excellent and the food was as well. One star because your only as good as your word. No one took accountability for their actions even when they were confronted by their coworker. A "I'm sorry" and "let me see how we can fix this" goes along way.

We had our first, but definitely not last, visit to The Inn of the Five Graces to celebrate our…read more50th Wedding Anniversary. Without question, the level of service at this property is beyond any we have experienced in our world travels. They were instantly responsive to every request and it was clear that the staff is fully committed to the guest experience. The rooms are incredibly unique in this building that is centuries old and uniquely decorated from the owners world travels but keeping with the Santa Fe feel. The included breakfasts were amazing with incredible service. They also have included town car service within 3 miles so almost all of the local restaurants and shopping/art galleries within distance. It was so easy to get dropped off and picked up for meals and shopping which we did many times. While certainly not an inexpensive property, I can truly say that it was worth the value for an unbelievably memorable experience.

Specifically for the spa:…read more The highlight of our trip. Bar none. The facilities are BEAUTIFUL. The services were FANTASTIC (one of the best massages I've had). The service was IMPECCABLE. This place was truly one of the most luxurious experiences I've had - on this trip and many others. I cannot recommend it enough. Every single nook and cranny of this spa is filled with something beautiful. I absolutely adored this experience.

I was in New Mexico celebrating my best friend's birthday, and whenever we travel together, we love…read morefinding a great pool and spa experience. We were pleasantly surprised not only by the hotel itself, but also by the beautiful surroundings, pool area, and spa. From the moment you enter the property, you immediately notice the beautiful Southwestern architecture and design that reflect the traditions and character of Santa Fe and New Mexico. The inside of the hotel is just as impressive--clean, welcoming, and filled with artwork. I definitely recommend taking some time to walk around the hotel and enjoy the art before you leave. The pictures I saw of the pool beforehand do not do it justice! The outdoor pool area is spacious and beautiful, with eight cabanas, a large swimming pool, a Jacuzzi, and even a splash zone where you can walk through fountains and enjoy the water. There is also a snack bar and full bar right by the pool. Inside the hotel, there is another indoor pool and Jacuzzi, which was a wonderful surprise. Guests also have access to restrooms as well as separate men's and women's locker rooms. Overall, it is a large, comfortable, and inviting space that makes it very easy to spend the entire day relaxing. A quick tip for the pool bar: bring your ID! They do check IDs, regardless of age. The bartenders make great drinks, and the food was good too. We especially enjoyed the hummus and bread, and of course, an ice cream bar was the perfect poolside treat! If you visit on Saturday or Sunday, they also grill hamburgers and chicken outside. Definitely try the grilled chicken breast--it was delicious! The entire pool area and facilities were neat and clean. Attendants regularly walked around the pool area, and everyone we encountered was friendly, attentive, and helpful. It was nice to see staff consistently checking on the area and making sure guests had what they needed. Check-in was also extremely easy. It took less than five minutes, and the staff member who assisted us was friendly and welcoming. Overall, this was such an enjoyable experience and a wonderful way to celebrate my best friend's birthday. If you are visiting the Santa Fe area and love a relaxing pool and spa day, Hilton Santa Fe Buffalo Thunder is definitely worth checking out. I would happily return!

Aging hotel and zero recognition by the front desk of Hilton Honors status. I had to specifically…read moreask how my elite credit worked and where I was eligible to use it, as they didn't bother. At least the rooms are clean, but they can use a good remodel. Especially the furniture! Loved that the balcony rooms had a fireplace though! The free parking is nice as well but expect a long walk from the lot to your room!

Looking for a fun interactive art exhibit to explore? Meowwolf will keep you immersed with its…read moreeccentric art and quirky rooms. This is the 4th Meowwolf location I've been to. While they eventually give the same effect overtime, I still wanted to visit this location because it's the OG. It's still very unique in its own way. Some highlights include, a spooky house to explore, a telephone booth that connects you virtually to Oklahoma, many portals, etc. So fun! Tip: purchase tickets online in advance for cheaper prices. They go up if you purchase the day of. There's a food court where you can purchase some drinks and snacks. However, I just came for the art.

This place is wild, weird and wonderful. Disclaimer that I didn't know much about Meow Wolf before…read moregoing, just that its an immersive art exhibit and one of the most popular attractions in Santa Fe. I went on a random Tuesday in early afternoon thinking it wouldn't be busy but it still was! If you plan ahead, you can save yourself some money by buying less coveted time slots online. There is a big, free parking lot with a few cool instillations outside. Love that it's in an old bowling alley and they kept the carpet vibe in the lobby. They also have a cafe but I didn't partake. Since it's a self-guided experience, you can spend as little or as much time as you want exploring. I feel like I stopped to investigate things (e.g., opened cupboards, flipped through albums) and still got through all the rooms in a little over an hour. Meow Wolf was unlike anything I've seen before - when you think about how many artists came together to create all the details that amassed into such a monumental exhibit, it's really incredible. Definitely worth checking out!

Phenomenal hotel all around! Beautiful artwork and architecture throughout the entire place. An…read moreonsite restaurant makes getting up for breakfast in the morning easy and convenient. Plus the food is homemade and all tasted delicious! Room add ons are reasonable and good quality regardless of the item. I loved the balcony directly outside my room and can't wait to come back here and stay again!

Very Dissapointing Stay. My wife and I decided to get out of…read moretown for the weekend, and decided on Santa Fe to spurge for a 3-day weekend getaway. We had a few things we were looking for, includg a pool, hot tub, on-site full-service restaurant, room service, bar and spa (resort type amenities). While researching several hotels in and around Santa Fe, we found Hotel Santa Fe, and it seemed like a perfect fit, with a good location. We book a 3-night stay, and a few days later was contacted about "upgrading" our room. Since this was a special weekend, I thought, "why not', and paid for the room upgrade. Imagine our surprise while checking in that due to a fire 6 weeks ago+ (not mentioned on their web page) that the hot tub was not open, the pool was un-heated (no gas due to the fire), the restaurant, bar and lobby were closed due to the fire, and there was no room service. I think my wife and I were so stunned, and caught off guard, that we went ahead and checked in. If we would have known about the lack of amenities in advance, we would have cancelled and booked elsewhere. This news should have been mentioned on the web page or conveyed to us earlier upon booking. I find it disingenuous that they could certainly reach out for a room upgrade, but not mention anything about all the advertised amenities not being available. Upon arriving to our room, we unpacked and went out to find a spot for dinner since we had planned eating on-site. Upon returning to the room, we noticed a musty smell we had not noticed earlier. Knowing it had been raining we did not think much about it, but my wife noticed a large wet area on the carpet by the couch (and assumed it was due to housekeeping). Around 10:15 we were startled to see 2 large areas on the ceiling rapidly dripping water over the couch. Enough that we had to place trash cans under both areas because of the quantity of water. We were both so tired after traveling all day, that I told my wife I would handle in the morning. Reporting this to the front desk, I was asked what I wanted to do......how about a different room that's not leaking? While we did receive an apology, and a new room, I expected to be reached out to by management or possibly the butler (who we never met or heard from) because of the inconvenience of repacking and moving rooms. A failure in customer service in my mind. The complimentary shuttle service around the immediate area, continental breakfast, and most staff members were positive highlights of the trip. And our second room didn't leak. In summary, we thoroughly enjoyed Santa Fe and the location of Hotel Santa Fe, but I'd suggest not booking or staying here until you confirm that the repairs have been completed to ensure the reality of your stay matches the unfulfilled promises of their inaccurate web page. The resort level price paid per night was not in-line for the almost absent amenities that was not made known until arrival. We will not be back, but wish them well on their efforts to restore what could be a great hotel.....it's just not even close right now.

Very disappointing experience. Breakfast is advertised until 9:00 a.m., but about 10 minutes before…read moreclosing, a rude staff member started removing the food while guests were still eating and others were arriving. What makes this more concerning is that management is already aware of this issue, yet it continues to happen. If breakfast is advertised until 9:00, guests should receive the full service until 9:00--not be rushed or left without food before the posted closing time. This is more than a minor inconvenience; it shows a lack of respect for guests and poor management oversight. The hotel needs to address this issue instead of allowing it to continue.

This is a great property behind the larger Hilton resort at Buffalo thunder. Rooms were clean and…read morequiet and fairly spacious. Kitchens in the suites were out fitted with basic amenities. The breakfast service was good as well as the dinner provided on Wednesday evenings. I would stay at this property rather than the larger Hilton resort next-door and just walk over to the resort to use the restaurants or casino if that's attractive to you.

We liked Luxx a lot! It's an older building so don't expect frills. But do expect a really chill…read morevibe, comfortable rooms, friendly service and great location near the plaza. Louie was easy to work with and glad that you came in town to visit. The setup Luxx has for parking is worth it. Tricky at first: you have to enter through the exit lane and then go out the pedestrian gate at the left. You'll see. Beds are comfortable. We loved the lavender infused essential oil soaps. Inside your room the decor reflects the brown and tan colors of the desert. The all-natural animal print was almost a bit too African (ever see a zebra in the New Mexican desert?) But hey, it works. The back patio is a great option for a gas fire and hot tub. The main common room has fantastic sky lighting and relaxing music. But you need to stay here for the location. We walked everywhere. Museums, shops, churches, restaurants, and the plaza are all a stone's throw away.

As other reviews have mentioned, the place is keyless. Normally, I love that, but when I stayed at…read morethe Luxx, someone tried to enter my room late at night. I was staying in this room alone, so I was a bit freaked out. When he (obviously) failed to enter my room, he went around the back and tried to enter through the window!!! My room was on the first floor, facing the backyard sitting area (where there are seats, fountains, a tub). The guest was probably drunk and forgot which room was his, but it was still scary to have him try to enter my room twice. I don't necessarily blame Luxx for this issue, but when I raised this at check-out the next day, the man at the counter laughed and said something along the lines that he'd have better luck next time. Wtf -- Even if we weren't in this period of #metoo and #imwithher, I never want the hotel employee to joke about my room being broken into. Another thing is that I booked the Luxx through Booking.com and was sent a reservation confirmation with the final price. When I checked my credit card, there was a discrepancy. It wasn't much, but still odd that they charged me more than they said they would. I tried calling, I left a couple of voicemails -- no response. Bottom-line: Find somewhere else to stay.

The rooms are nice here and the suites are roomy with really beautiful views on the backside. The…read morefood is pretty great at the bar, standard at the snack bar, and I haven't tried the food at the sports bar, but I'm looking forward to it. The swimming pool is big and the hot tub usually works. My only complaint is that you can sometimes smell cigarette smoke lofting in from the outside. I don't gamble, so I can't speak to that. But I do enjoy my time here taking advantage of the other amenities. There are lots of bowling lanes and the event space is very large.

Stayed at the Santa Claren Casino Hotel in Espanola NM recently to attend Feast Day at Santa Clara…read morePueblo. This property is well-done & comfortable. The staff are friendly and accommodating We ate dinner in the Grill on the Casino Floor our first night there. The taco plate was delicious and we were treated very well. One issue we encountered was no coffee available anywhere in the hotel before 8 am when the casino opens. We tried going to the grill for breakfast one morning and left because of construction noise. It was horribly loud! There is a travel center affiliated with the hotel nearby but too far away to walk over to get coffee. The staff there was extremely friendly. We had a yummy breakfast burrito there one morning. We were very happy with our stay

Was visiting for the holidays and decided to stop in as I had not been to this casino since the…read morelate 90's (my, how time has changed). Very somber and low key (even the restaurant has changed). Employees didn't seem too particularly happy to be there (weren't friendly) but it appeared that they were practicing very strict cleaning methods due to covid (always pushing chairs in after each customer and wiping down).

Worst place I have ever stayed. Black mold in shower, no heat, no hot water. Kids running up…read moreand down the hallway and nobody answering the phones to help. The morning front desk person told me she didn't speak English so I could not express my issues.